RFP_26-019-SN_Customer_Satisfaction_Survey_Services_-_Addendum_No._1.pdf
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- Attached to
- Customer Satisfaction Survey Services
- Solicitation number
- RFQ 26-019-SN
- Issued by
- Florida
About this file
This is Addendum No. 1 to Request for Quote 26-019-SN issued by Kissimmee Utility Authority (KUA) in Kissimmee, Florida, dated January 30, 2026. The addendum addresses a critical question regarding data sourcing for the Customer Satisfaction Survey Services contract. KUA sought clarification on whether bidders must use the proprietary Florida Public Power Data Source and National Public Power Data Source owned by Great Blue, or whether the Authority would accept alternative research firms with access to similar comparative data. KUA's response confirms that while the Authority seeks comparison data metrics from these specific sources, bidders are not required to be sole-sourced to Great Blue and may propose alternative data sources provided they offer comparable metrics. All bidders must acknowledge receipt of this addendum by signing and returning the form with their bid response. The addendum was issued by Sheila Nelson, MBA, CPPB, Senior Buyer, and supersedes any verbal instructions previously provided to prospective proposers.
This addendum incorporates no pricing modifications, set-asides, or incumbent information. The clarification provided does not alter the original solicitation requirements, timeline, or contract terms, which remain as originally distributed. All costs associated with data sourcing and comparison metrics must be included in the bidders' lump-sum annual pricing submissions. Bidders must continue to comply with all original solicitation requirements, including submission of complete pricing on the provided Price Sheet exhibit and acknowledgment of all addenda as a condition of bid acceptance.
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P a g e 1 | 1
TO: All Proposers FROM: Sheila Nelson, MBA, CPPB, Senior Buyer DATE: January 30, 2026 RE: RFQ 26-019-SN Customer Satisfaction Survey Services
ADDENDUM #1
Bidders are hereby notified that this addendum shall be made a part of the above-named Request for Quote and agreement documents. The items listed below are issued to add, modify, and/or clarify the solicitation document and agreement documents. The items shall have the same force and effect as the original bidding and agreement documents, and cost involved shall be included in the bid pricing.
Bids, to be submitted, shall confirm with the addition and revision listed herein.
Return this sheet with your bid response.
I. QUESTIONS
Q1. Florida Public Power Data Source and National Public Power Data Source are proprietary data of Great Blue. Would the Authority consider a research firm with access to similar data or are you looking to sole source this contract to Great Blue?
A1. KUA is looking to provide comparison data metrics from the Florida Public Power Data Source and National Public Power Data Source.
Bidder(s) must acknowledge receipt of this addendum by signing this form below and returning it with your bid response.
Acknowledgment is hereby made of Addendum #1 to project RFQ 26-019-SN Customer Satisfaction Survey Services.
Bidder Signature Date
Bidder Printed Name Company Name
This addendum is issued to provide additional information, clarification, corrections, additions, deletions and/or to answers questions concerning the above referenced solicitation. All information provided in this addendum is incorporated into the solicitation document as if set forth therein. All other parts of the solicitation have been maintained as originally distributed.
This addendum supersedes any verbal or other instructions given to any proposer qualified to respond pursuant to the requirements set forth in the solicitation document.
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