RFP_1100_DCM3051_ATT_7_v1.docx
DOCX document 25 KB Posted
- Attached to
- Commercial Demand Response Program Expansion
- Solicitation number
- RFP 1100 DCM3051
- Issued by
- Texas
About this file
This is a FACTA (Fair and Accurate Credit Transactions Act) Affidavit of Compliance template required by the City of Austin for vendors contracted to provide services related to utility customer billing accounts. The affidavit mandates that the contracting company acknowledge its understanding of identity theft risks and certify implementation of reasonable policies and procedures to detect, prevent, and mitigate such risks in accordance with the City's red flag indicators.
The affidavit requires a company representative to affirm under oath that the organization has established safeguards aligned with the City's specified red flag criteria, which include verification of customer identification documents, consistency checks of customer information against identification and external databases, monitoring for suspicious account activity patterns such as unusual billing address changes or payment irregularities, and detection of fraudulent documentation. The red flags encompass document alteration, identity inconsistencies, Social Security number misuse, inactive account anomalies, and unauthorized account modifications. The affidavit must be signed by an authorized company representative, notarized by a Texas notary public, and submitted to the City of Austin as a compliance requirement for contractors engaged in utility customer account management services.
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Other files
| File | Type | Posted |
|---|---|---|
| RFP_1100_DCM3051_ATT_8_v1.pdf | ||
| RFP_1100_DCM3051_BID_DOC_3_v1.pdf | ||
| RFP_1100_DCM3051_BID_DOC_1_v1.pdf | ||
| RFP_1100_DCM3051_0600_v1.xls | XLS spreadsheet | |
| RFP_1100_DCM3051_ATT_5_v1.pdf | ||
| RFP_1100_DCM3051_BID_DOC_2_v1.pdf | ||
| RFP_1100_DCM3051_ATT_6_v1.pdf | ||
| RFP_1100_DCM3051_BID_DOC_4_v1.docx | DOCX document | |
| RFP_1100_DCM3051_ATT_9_v1.docx | DOCX document | |
| RFP_1100_DCM3051_0500_v1.pdf |
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Text version
FACTA AFFIDAVIT OF COMPLIANCE
I HEREBY AFFIRM that I, [name] _______________, am the [title] _______________, and the duly authorized representative of __________________________ (“Company”). I am over 18 years of age, of sound mind, capable of making this affidavit, personally acquainted with the facts stated in it, and I possess the legal authority to make this affidavit on behalf of myself and the Company.
| I ACKNOWLEDGE that, in accordance with the Fair and Accurate Credit Transactions Act (FACTA), the City of Austin (“City”) is required to ensure that the activities of entities that contract with the City to provide the City services related to the billing accounts of the City’s utility customers, are conducted in accordance with reasonable policies and procedures designed to detect, prevent, and mitigate the risk of identity theft. | |
| I ACKNOWLEDGE that, the City has provided the Company with a list of red flags that the City has identified as potential indicators of unauthorized access to consumer information and malicious account activity. A list of the red flags is attached here as Exhibit A. | |
| I FURTHER AFFIRM that, to the extent applicable to the services provided to the City by the Company, the Company has in place reasonable policies and procedures designed to detect, prevent, and mitigate the risk of identity theft. | |
| Signed this the ___ day of ___________, 20__. | |
| _________________________________ | |
| Signature of Affiant |
BEFORE ME, the undersigned authority, personally appeared _________________, who being by me duly sworn, stated that the contents of this affidavit are true and correct.
SWORN TO AND SUBSCRIBED before me on the ___ day of _____________, 20__.
| ________________________________ |
| Notary Public in and for the State of Texas |
| My commission expires: ____________________ |
EXHIBIT A – LIST OF APPLICABLE RED FLAGS
· Documents provided by a customer or potential customer to verify identification appear altered or forged.
· The photo or physical description on an identification document (“ID”) is not consistent with the appearance of the customer.
· Other information given to open the account is not consistent with the ID of the customer
· An application or supporting document appears to have been forged or altered, or gives the appearance of having been destroyed and reassembled.
· The ID is inconsistent with external information sources; i.e., the address does not match a consumer report, or a social security (SS) number has not be issued or is listed on the SS Administration Death Master File.
· The ID provided is associated with an existing identity theft case on file.
· The SS number is the same as customers opening other accounts (or previously used to open an account when the customer states that they have not previously had an account.)
· The customer fails to provide all personal identification information upon request.
· The ID is inconsistent with existing records.
· Change of billing address is followed by multiple change requests to the account.
· Payments are made in a manner associated with fraud. For example, a deposit or initial payment is made and no payments are made thereafter.
· Existing account with a stable history shows irregularities.
· An account that has been inactive for a reasonable period of time is suddenly used.
· The utility is notified of unauthorized changes or transactions in connection with an account.
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