Request for

Proposal

Resident Services, Family

Self Sufficiency &

Relocation Services

(RFP NO. 26-0003)

Issued: April 15, 2026

Housing Authority of the City of Stamford d/b/a Charter Oak Communities

Stamford, Connecticut www.charteroakcommunities.org https://charteroakcommunities.org/ https://charteroakcommunities.org/ https://charteroakcommunities.org/ http://www.charteroakcommunities.org/

REQUEST FOR PROPOSALS (RFP)

Resident Services, Family Self Sufficiency & Relocation Services

HOUSING AUTHORITY OF THE CITY OF STAMFORD D/B/A CHARTER OAK COMMUNITIES

Request for Proposal Issued By

Charter Oak Communities

22 Clinton Avenue

Stamford, CT 06901

Proposal Due By

Friday, May 22, 2026 @ 2:00pm EST

Submission via email to:

zgalasso@charteroakcommunities.org dpaulemon@charteroakcommunities.org

Anticipated Approval By COC Board of Commissioners

Wednesday, June 24, 2026

Housing Authority of the City of Stamford d/b/a Charter Oak Communities

Stamford, Connecticut mailto:zgalasso@charteroakcommunities.org mailto:dpaulemon@charteroakcommunities.org

Table of Contents

I: ADVERTISEMENT

II: INTRODUCTION

III: REQUEST FOR PROPOSAL

OVERVIEW OF PROPOSAL

1.0: COC’S RESERVATION OF RIGHTS

2.0: SCOPE OF WORK ................................................................................................................... 7-11

3.0: PROPOSAL FORMAT ........................................................................................................... 12-14

4.0: PROPOSAL EVALUATION .................................................................................................. 14-15

5.0: CONTRACT AWARD ............................................................................................................ 15-16

IV: EXHIBITS………………………………………………………………………………………………….

A. SERVICES CONTRACT EXAMPLE (PROVIDED UPON REQUEST) ……………………...17

B. COST PROPOSAL PART 1………………………………………………………………………18

C. COST PROPOSAL PART 2…………………………………………………….…ATTACHMENT

D. PROFILE OF FIRM ………………………………………………………………ATTACHMENT

E. FORM HUD-5369-B, INSTRUCTIONS TO OFFERORS – NON-

CONSTRUCTION…………………………………………………………………… ATTACHMENT

F. FORM HUD-5369-C, CERTIFICATIONS AND REPRESENTATIONS OF OFFERORS –

NON-CONSTRUCTION CONTRACT……………………………………………...ATTACHMENT

G. FORM HUD-5370-C, GENERAL CONDITIONS FOR NON-CONSTRUCTION

CONTRACTS …………………………………………………………………….…...ATTACHMENT

I. ADVERTISEMENT

The Housing Authority of the City of Stamford d/b/a Charter Oak Communities (“COC”) is seeking proposals from qualified respondents ("Contractor") to assist in the coordination and implementation of Resident Services, Family Self-Sufficiency and Relocation Services as described in this Request for

Proposals (RFP 26-0003). The Population to be served includes families, seniors and individuals, including those with special needs and are residing at various housing properties that are owned and/or managed by COC. The selected contractor(s) will be required to provide the appropriate personnel, as required by COC in writing, on an as-needed basis along with any associated supervision and administrative support. A single Contractor may be selected to provide all required services, or multiple contractors may be chosen.

By this announcement, COC is seeking proposals from qualified firms to provide Resident Services, Family Self-Sufficiency and Relocation Services, as described in the Request for Proposals (“RFP”).

Proposals are to be received no later than 2:00 p.m. Est on Friday, May 22, 2026.

COC Point of Contacts:

Zachary Galasso, Financial and Procurement Analyst

Email: zgalasso@charteroakcommunities.org

Phone: 203-391-7626

Darnel Paulemon, Financial Planning and Analysis Manager

Email: dpaulemon@charteroakcommunities.org

Phone: 203-391-7616

Before submitting a proposal, the Respondent shall examine the entire RFP. The submission of a proposal will be construed as evidence that such an examination has been made.

All procurement decisions shall be at the sole discretion of COC. COC reserves the right to waive any minor irregularities in any response, cancel the RFP, reject any or all responses or negotiate with any one or more firms when this action is in COC’s best interest. COC also reserves the right to reject the response of any firm that has previously failed to perform satisfactorily, or has failed to complete on time, a contract(s) of a similar nature.

COC is an Affirmative Action Equal Opportunity Employer.

II. INTRODUCTION

A. Organization Background

The Housing Authority of the City of Stamford d/b/a Charter Oak Communities (“COC”) is a quasi-governmental entity that was formed in 1939 to provide federally subsidized housing and housing assistance to low-income families, within the City of Stamford. COC’s primary business functions are providing Property Management Services, Administration of Housing Choice Voucher Program

(“HCVP”), and Real Estate Development. COC owns, manages and supports 1,539 rental units across

24 properties for low-income, moderate-income and market-rate residents located in Stamford, CT.

The HCVP supports and administers over 2,000 vouchers in the City of Stamford. The vouchers include TBV, PBV and portability in vouchers across several different programs including Authority vouchers, Family Unification Program, Mainstream Program, Emergency Housing Voucher Program, Portability Program, Moderate Rehabilitation and Single-Room Occupancy.

III. Request for Proposals

Overview Information & Submittal Procedures

a. COC Persons of Contact

Zachary Galasso, Financial and Procurement Analyst

Email: zgalasso@charteroakcommunities.org

Phone: 203-391-7626

Darnel Paulemon, Financial Planning and Analysis Manager

Email: dpaulemon@charteroakcommunities.org

Phone: 203-391-7616

b. Obtaining Additional Information:

All questions should be summarized and emailed to the COC Persons of Contact. The last date to submit questions is by 2:00pm Est Friday, May 8, 2026. All questions will be summarized with responses and shared with all interested bidders.

c. Full RFP Response requirements:

As instructed within Section 3.0 of the RFP document. Submissions will be received from bidders electronically via email to the COC Persons of Contact. Elaborate brochures or other presentations beyond those sufficient to present a complete and effective response to this solicitation are not desired.

d. Proposal Submission Procedure & Deadline

Submission By: Email Only

Email To: zgalasso@charteroakcommunities.org & dpaulemon@charteroakcommunities.org

Deadline: No Later Than 2:00pm Est Friday, May 22, 2026.

e. Anticipated Award The award and selection of the Vendor is expected to occur June 24, 2026, via board resolution.

1 COC’s RESERVATION OF RIGHTS:

1.1 COC reserves the right to reject any or all proposals, to waive any informality in the RFP process, or to terminate the RFP process at any time, if deemed by COC to be in its best interests.

1.2 COC reserves the right not to award a contract pursuant to this RFP.

1.3 COC reserves the right to terminate a contract awarded pursuant to this RFP, at any time for its convenience upon 10 days written notice to the successful proposer(s).

1.4 COC reserves the right to determine the days, hours and locations that the successful proposer(s) shall provide the services called for in this RFP.

1.5 COC reserves the right to retain all proposals submitted and not permit withdrawal for a period of 60 days subsequent to the deadline for receiving proposals without the written consent of

COC Contracting Officer (CO).

1.6 COC reserves the right to negotiate the fees proposed by the proposer entity.

1.7 COC reserves the right to reject and not consider any proposal that does not meet the requirements of this RFP, including but not necessarily limited to incomplete proposals and/or proposals offering alternate or non-requested services.

1.8 COC shall have no obligation to compensate any proposer for any costs incurred in responding to this RFP.

1.9 COC shall reserve the right to at any time during the RFP or contract process to prohibit any further participation by a proposer or reject any proposal submitted that does not conform to any of the requirements detailed herein.

2 SCOPE OF WORK (SOW): COC is seeking proposals from qualified, licensed and bonded entities to deliver comprehensive resident services, family self-sufficiency coordination, and relocation assistance across designated properties.

The selected Contractor shall assume full responsibility for the services described herein. This Scope of

Work is intended to provide a general framework and is neither exhaustive nor limiting. COC reserves the right to refine or modify the scope through collaboration with the selected Contractor. COC will provide internet access, available office space and basic IT support.

2.1 RESIDENT SERVICES PLANNING

a. Review existing case management files and resident service records to understand households needs, service plans, and special circumstances.

b. Conduct assessments for new residents identifying existing service providers, unmet needs, and household dynamics, including children.

c. Evaluate broader community needs and collaborate with residents and Charter

Oak Communities to design programs that enhance support, engagement, and opportunity.

d. Promote social inclusion and community cohesion through structured social events that support cultural awareness, and mental and physical well-being.

e. Coordinate with Charter Oak Communities to establish goals for Resident

Service Coordinators aligned with outreach and community engagement objectives for residents.

2.2 RESIDENT SERVICES DELIVERY

The Contractor shall implement a comprehensive service coordination program, including:

2.2.1 Case Management & Resident Engagement

a. Establish contact with every resident identified for services through triage and referral

b. Conduct intake, assessments, and ongoing case management

c. Develop and maintain Individual Support Plan (ISPs) with measurable goals

d. Update ISPs regularly to reflect resident progress

2.2.2 Data Management & Reporting

a. Maintain a centralized database for ISP tracking and household statistics

b. Update resident data at minimum every six (6) months

c. Maintain organized electronic and paper filing systems.

d. Develop reports and performance metrics

2.2.3 Service Coordination & Advocacy

a. Connect residents to employment, education, healthcare, and social services

b. Provide counseling to support employment, education, and long-term stability

c. Advocate for residents with social service agencies, courts, and community partners

d. Respond to referrals from property management and community partners

2.2.4 Community Programming & Engagement

a. Plan and implement programs including;

1. Workforce development and job training program

2. Financial literacy

3. Educational advancement (GED, college access, scholarships)

4. Health and wellness initiatives

5. Recreational and cultural activities

6. Provide after-school and summer programming for youth

7. Deliver “Friendly Visiting” services for isolated or homebound seniors

8. Track participation and incorporate resident feedback into program design

2.2.5 Housing Stability & Crisis Intervention

a. Support residents in maintaining housing stability, including recertifications and applications

b. Provide referrals to emergency housing resources

c. Implement interventions strategies for at-risk households

d. Conduct home visits and follow-ups as needed

2.2.6 Resident Leadership & Capacity Building

a. Support resident associations and committees through recruitment and training

b. Encourage leadership development and participation

c. Attend and facilitate meetings as needed

d. Provide staff consultation on resident cases and community compliance

2.3 FAMILY SELF-SUFFICIENCY (FSS) COORDINATION

The Contractor shall manage and support the FSS Program in accordance with federal requirements:

a. Coordinate full implementation of Family Self-Sufficiency (FSS) program

b. Maintain and update the FSS Action Plan in compliance with federal regulations

c. Conduct outreach to recruitment of eligible participants

d. Perform participant assessments and develop Individual Training and Services Plans

e. Monitor participant progress, including income changes and goal achievement

f. Conduct orientations and ongoing participant engagement

g. Maintain accurate records, files, and reporting documentation

h. Prepare monthly reports and ensure data accuracy in PIC system.

i. Coordinate escrow account eligibility with COC

j. Expand partnerships and opportunities that promote economic self-sufficiency

2.4 RELOCATION SERVICES

The Contractor shall provide comprehensive relocation assistance to residents affected by redevelopment or property transitions:

2.4.1 Planning & Resident Communication

a. Serve as primary point of contact for relocation activities

b. Coordinate closely with COC’s property management team and Rippowam Corporation

c. Assess resident needs, barriers, and relocation preferences

2.4.2 Housing Search & Placement

a. Assist residents with voucher and housing applications

b. Identify landlords and units that accept housing Support residents in securing suitable housing in preferred locations

2.4.3 Move Coordination

a. Coordinate of all logistics, including:

1. Moving services

2. Packing materials

3. Transportation

4. Utility transfers

5. Storage and temporary accommodations (if needed)

2.4.4 Monitoring & Reporting

a. Track resident progress throughout relocation

b. Provide weekly status reports to COC

c. Identify issues and implement corrective action plans

2.4.5 Compliance & Documentation

a. Maintain detailed records of relocation activities and expenditures

b. Ensure compliance with the Uniform Relocation Act and applicable regulations

2.5 LOCATIONS TO BE SERVICED

PROPERTY ADDRESS UNITS DESCRIPTION

SERVICES TO BE

PROVIDED

Fairgate 9 Fairgate Drive Stamford, CT 06902

55 Affordable Units

Mixed-Income With Affordable And Market Rate Units

RFP SOW Section 2.1, 2.2, 2.4

Westwood 1 Birch Drive Stamford, CT 06902

57 Affordable Units

Mixed-Income With Affordable And Market Rate Units

RFP SOW Section 2.1, 2.2, 2.4

Palmer Square 18 Rockfield Drive Stamford, CT 06902

46 Affordable Units

Mixed-Income With Affordable And Market Rate Units

RFP SOW Section 2.1, 2.2, 2.4

Greenfield 9 Fairgate Drive Stamford, CT 06902

27 Affordable Units

Mixed-Income With Affordable And Market Rate Units

RFP SOW Section 2.1, 2.2, 2.4

Park 215 215 Stillwater Avenue Stamford, CT 06902

47 Affordable Units

Mixed-Income With Affordable And Market Rate Units

RFP SOW Section 2.1, 2.2, 2.4

Post House 40 Clinton Avenue Stamford, CT 06901 60

Elderly, Non-Elderly And Disabled Residents

RFP SOW Section 2.1, 2.2, 2.4

Stamford Manor 26 Main Street Stamford, CT 06901 215

Elderly 62+, Non- Elderly And Disabled Residents

RFP SOW Section 2.1, 2.2, 2.4

Lawnhill Terrace 1 178-196 Lawn Ave (Even numbers only) Stamford, CT 06902

60 Mixed Income, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Lawnhill Terrace 2

150-168 & 99-157 Lawn Ave (Even numbers only)/161- 199 Custer Street (Odd Numbers only) Stamford, CT 06902

60 Mixed Income, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Lawnhill Terrace 3

36-132 Custer Street (Even numbers only) Stamford, CT 06902

52 Mixed Income, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Lawnhill Terrace 4 31-97 Custer Street Stamford, CT 06902 34 Mixed Income, Family

Community RFP SOW Section 2.1, 2.2, 2.4

Oak Park 127 & 300 Ursula Place Stamford, CT 06902

166 Income Based, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Connecticut Avenue

38 Connecticut Avenue Stamford, CT 06902

12 Rad, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Sheridan Mews 33–47 Sheridan Street Stamford, CT 06902

8 Mixed Income, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Ursula Park 130–164 Ursula Place Stamford, CT 06901

32 Rad, Family Community

RFP SOW Section 2.1, 2.2, 2.4

Lawn Avenue 1 Lawn Avenue Stamford, CT 06902 20 Rad, Family

Community RFP SOW Section 2.1, 2.2, 2.4

Taylor Street 25 Taylor Street Stamford, CT 06902 16 Income Based, Family

Community RFP SOW Section 2.1, 2.2, 2.4

Clinton Manor 22 Clinton Avenue Stamford, CT 06901 88 Mixed Income, Senior

Living 55+ RFP SOW Section 2.1, 2.2, 2.4

Quintard Manor 18 Quintard Terrace Stamford, CT 06902 60 Mixed Income, Senior

Living 55+ RFP SOW Section 2.1, 2.2, 2.4

Rippowam Manor 11 North Street Stamford, CT 06902 81 Income Based, Elderly

62+ RFP SOW Section 2.1, 2.2, 2.4

Glenbrook Manor 10 Glenbrook Road Stamford, CT 06902 44 Income Based, Elderly

62+ RFP SOW Section 2.1, 2.2, 2.4

Scofield Manor 614 Scofieldtown Road Stamford, CT 06905

Assisted Living, Elderly 62+ And Disabled

RFP SOW Section 2.1, 2.2, 2.4

Wormser 28 Vine Road Stamford, CT 06905

Elderly 62+, State Moderate-Rent, Residential Care Home

RFP SOW Section 2.1, 2.2, 2.4

PROGRAM ADDRESS UNITS DESCRIPTION

SERVICES TO BE

PROVIDED

Family Self- Sufficiency Program

N/A N/A N/A

Family Self- Sufficiency Coordination - RFP SOW Section 2.3

3 PROPOSAL FORMAT

3.1 Tabbed Proposal Submission

COC intends to retain the successful proposer pursuant to a “Best Value” basis, not a “Low

Proposal” basis ("Best Value," in that COC will, as detailed within the following Section 4.0, consider factors other than just cost in making the award decision).

All proposals submitted in response to this RFP must be formatted in accordance with the sequence noted in this section, items A-G. A table of contents should be included identifying each section with the associated page numbers. None of the proposed services may conflict with any requirement COC has published herein or issued by addendum.

Should a bidder be selected, there may be additional information requested prior to the contract award. Please review the evaluation criteria in Section 4.1 to ensure the information provided is sufficient to allow for COC in its final grading.

A. Profile of Firm Completion of the attached Profile of Firm document.

B. Executive Summary Provide a summarized overview of RFP submission and identify key strengths that would make the firm an ideal candidate for COC.

C. Firm Overview Provide an overview of the firm, the firm’s experience, team and human/financial capacity to complete SOW.

a. Provide an overview of the Firm.

b. Identify Key Staff/Team to be assigned to work. Provide a summary of each team member’s work experience, background, and team role. A resume can be used to satisfy work experience.

c. Describe and identify the firm’s experience with the SOW including:

i. Type of organizations (Non-Profit/For-Profit, etc.), and

d. Organizational Chart of Firm Staff.

e. A concise description of its managerial and financial capacity to deliver the proposed services.

f. The proposer should identify if it intends to use any subcontractors for this job, if awarded, and/or if the proposal is a joint venture with another firm. Please remember that all information required from the proposer under the proceeding tabs must also be included for any major subcontractors (10% or more) or from any joint venture.

D. Proposal and Description Services Provide the details of the approach proposed to accomplish the Scope of Work detailed in

Section 2, addressing the components of resident services, Family Self-Sufficiency, and relocation. This section should detail all principles and assumptions that will govern this contract, including strategies for working with a special need’s population, extremely low-income households, the elderly, disabled individuals, and those hard to employ. The proposed method of collaborating with COC, resident associations and other service providers to ensure seamless delivery of services should be detailed.

E. Experience References Provide detailed information on the professional and technical competence and experience of the respondent and particularly that in working with the populations identified in item D above. This section should clearly delineate management and coordination experience in the full range of required service provision. Provide a list of other contracts under which services similar in scope, size, and/or discipline to the required services were performed over the last three years. The proposer shall submit a list of former or current clients whom the proposer performed similar or like services to those being proposed herein. The listing shall, at a minimum, include:

a. Clients Name

b. Primary Contact Name, Email and Phone Number

c. A brief description and scope of the service(s) and the dates the services were provided.

F. Cost Proposal On the attached Cost Proposal Form (Exhibit B Part 1 and Part 2), provide the rates of the wage categories planned for use on this project and pricing for the work involved inclusive of Offeror's profit, overhead and all reimbursable expenses. Any assumptions or exceptions made to establish the pricing provided should be stated. COC will consider any alternate costing approach proposed by the respondent as long as it incorporates tasks and years. Proposals shall be firm and the rates set forth therein will not be subject to increase by the proposer for a period of at least one hundred twenty (120) days from the date of proposal opening. Such fees shall be all-inclusive of all related costs that the firm will incur to provide the noted services, including, but not limited to: employee wages and benefits;

clerical support; overhead; profit; licensing; insurance; materials; supplies; tools;

equipment; long distance telephone calls; document copying; etc. Except as detailed immediately following, you must enter a proposed fee for each item. As is common in this industry, COC will allow precision decimals within the proposed costs submitted (i.e.

"precision," in that the proposer may enter more than two digits after the decimal point).

Additionally on Exhibit B Part 2, please use the Excel worksheet and enter in the name, position and total cost by property for the Resident Service personnel, as well as the total cost for the personnel needed for administering the Family Self-Sufficiency Program.

G. HUD Forms

Review and complete HUD forms attached:

• Form HUD-5369-B, Instructions to offerors – Non-Construction o Review

• Form HUD-5369-C, Certifications and Representations of Offerors – Non-

Construction Contract o Complete and sign

• Form HUD-5370-C, General Conditions for Non-Construction Contracts o Review

3.2 Proposal Submission Requirements

1. All proposals must be emailed no later than the submittal deadline stated in Section

III – Request for Proposal (or within any ensuing addendum).

2. The proposal should be submitted as a PDF document with a table of contents and all applicable information provided.

3. Cost Proposal shall be submitted in a separate PDF and noted in the table of contents as “Provided on Separate PDF”.

4. The subject of the email should be “RFP – Resident Services, Family Self

Sufficiency & Relocation Services”.

5. Proposals received after the published deadline will not be accepted.

4 PROPOSAL EVALUATION:

4.1 Evaluation Factors: The following factors will be utilized by COC to evaluate each proposal submittal received; award of points for each listed factor will be based upon the documentation that the proposer submits within his/her proposal submittal:

[Table No. 1]

MAX

POINT

VALUE PERFORMANCE FACTOR

1 30 Appropriateness and cost effectiveness of hourly rates and hours as submitted in the proposal.

2 25

Evidence of offeror's ability to provide the full range of services to residents (as defined in Scope of Services) as indicated by the staff’s professional experience, education, technical credentials, role in the contract, and references. The proposal should indicate the number of hours and percentage of time proposed for each staff member.

3 25

Experience and expertise in the direct provision of resident services or referrals to services, coordination of Family Self-Sufficiency programs or similar programs, and relocation services.

4 20 Appropriateness of service approach, methodology, and work plan proposed to accomplish work.

100 points Total Maximum Points

4.2 Evaluation & Selection: A selection committee will be created at COC to evaluate the RFP based on the evaluation factors listed in [Table No. 1]. The final total score will determine the selected firm. When an award is completed or cancelled, all proposers will receive by e-mail a

Notice of Results of Evaluation. Such notice shall inform all proposers of:

• Which proposer received the award;

• Where each proposer placed in the process as a result of the evaluation of the proposals received;

• Each proposer’s right to a debriefing and to protest.

5 CONTRACT AWARD:

5.1 COC reserves the right to waive any minor irregularities in any response when this action is in its best interest, cancel the RFP, reject any or all responses or negotiate with any, one or more firms. COC also reserves the right to reject the response of any firm that has previously failed to perform satisfactorily or has failed to complete a contract(s) on time, or contracts of a similar nature.

5.2 COC reserves the right to negotiate with any Respondent. COC also reserves the right to negotiate with the firm to amend and extend the contract issued under this solicitation.

5.3 All procurement decisions shall be at the sole discretion of COC.

5.4 This procurement procedure and contract award are subject to regulations of the U.S.

Department of Housing and Urban Development and any applicable federal and state laws and regulations.

5.5 The selected recruitment agency firm and COC will enter into an Agreement as provided attached hereto in Exhibit A, or as amended.

5.6 Contract Period: COC anticipates that it will award an initial contract for a period of 3 years with the option, at COC’s discretion, of 2 additional one-year renewal periods, for a maximum of 5 years.

5.7 Licensing and Insurance Requirements: Prior to award (but not as part of the proposal submission), the successful proposer will be required to provide a Certificate of Insurance evidencing the coverage required in 5.7.1-5.7.5 below. The Coverage listed on the Certificate will be issued thru Insurance Carriers rated A-VII or better by AM Best. The Certificate shall name The City of Stamford Housing Authority d/b/a Charter Oak Communities as an

Additional Insured. In addition, in the Description of Operations Box on the Certificate, the following sentence shall be added as follows: “(Proposer Business name), it officers, employees. and insurers due hereby waive all right of subrogation against City of Stamford

Housing Authority d/b/a Charter Oak Communities and its officers, employees, and insurers.”

5.7.1 Workers Compensation Insurance. Coverage evidenced on the Certificate of

Insurance shall be in accordance with Connecticut State Law. Employer Liability

Limits shall be $1,000,000 bodily injury by accident, $1,000,000 Bodily Injury by

Disease policy limit, $1,000,000 Bodily Injury by Disease each employee.

5.7.2 General Liability Insurance. Policy shall provide Premises and Products/Completed

Operations coverage in the amount of $1,000,000 per occurrence, $2,000,000 in the aggregate with a per occurrence deductible not to exceed $1,000.

5.7.3 Professional Liability Insurance. Policy shall provide coverage limits of $1,000,000 per occurrence and in the aggregate. Policy evidenced on the Certificate of Insurance shall provide coverage for all professional exposures existing in the Scope of Work found in Paragraph 2 of this Request for Proposal. The deductible for this policy shall not exceed $1,000.

5.7.4 Commercial Automobile Coverage. Policy evidenced on the Certificate of

Insurance shall provide commercial auto liability coverage including Non-

Owned auto liability coverage in the amount of $1,000,000.

5.7.5 Crime Coverage. The Certificate of Insurance provided shall evidence Crime

Coverage including Employee Dishonesty and all other crime coverage sections in the amount of $100,000. The deductible for this coverage shall be

$1,000.

5.7.6 State Business License. If applicable, a copy of the proposer's license is issued by the State of Connecticut licensing authority allowing the proposer to provide the services detailed herein.

Exhibit A

Services Contract Example

Provided Upon Request

Exhibit B

Cost Proposal Form PART 1

OFFEROR: __

PROPOSAL FOR:

RESIDENT SERVICES, FAMILY SELF-SUFFICIENCY PROGRAM COORDINATION, AND

RELOCATION SERVICES

The undersigned Offeror proposes and agrees to provide Resident Services, Family Self-Sufficiency and

Relocation Services inclusive of Offeror's profit, overhead and all reimbursable expenses necessary to satisfactorily complete the Scope of Work and all miscellaneous services in accordance with the Request for

Proposals issued by the COC, including all addenda issued prior to the opening of proposals.

PROPOSED HOURLY RATES:

The offeror shall provide a fixed hourly rate per personnel category to accomplish the intent and provide the work defined in the solicitation. Subject to final negotiations, the hourly rates provided will be assigned to the contract and will be the basis for all delivery orders issued. All rate pricing shall include profit, administrative burden, travel, and all other ancillary costs associated with the performance of the work in the contract including telephone, fax, reproduction, etc. to accomplish the work defined in this solicitation and for delivery orders issued here under over a period of one year.

*Please also refer to Cost Proposal PART 2 Excel worksheet and enter in the name, position and total cost by property for the Resident Service personnel, as well as the total cost for the personnel needed for administering the Family Self-Sufficiency Program.

Identify the Key Personnel that your firm anticipates working on this project by category in the space provided. Key Personnel defined on this rating sheet must be also identified in the proposal submission. Note: Upon award of a contract to the successful offeror(s), no key personnel may be substituted without the express permission of COC.

PERSONNEL DESCRIPTION

A. Professional Staffing (including taxes and benefits)

Key Personnel/Position Title___________________________________________________

Estimated Hours:______________ Rate Per Hour $________ = $___________________

TOTAL FEE = $_______________________

REQUEST FOR PROPOSALS (RFP) NO. 26-0003, Resident Services, Family Self Sufficiency & Relocation Services

PROFILE OF FIRM FORM

(1) Prime ____ Sub-contractor _____ (This form must be completed by and for each).

(2) Name of Firm:_____________________________ Telephone:_____________ Fax: ____________

(3) Street Address, City, State, Zip:______________________________________________________

(4) Please attached a brief biography/resume of the company, including the following information:

(a) Year Firm Established; (b) Year Firm Established in [JURISDICTION]; (c) Former Name and Year Established (if applicable); (d) Name of Parent Company and Date Acquired (if applicable).

(5) Identify Principals/Partners in Firm:

NAME TITLE % OF OWNERSHIP

(6) Identify the individual(s) that will act as project manager and any other supervisory personnel that will work on project. (Do not duplicate any resumes required above):

NAME TITLE

(7) Proposer Diversity Statement: You must circle all of the following that apply to the ownership of this firm and enter where provided the correct percentage (%) of ownership of each:

Caucasian Public-Held Government Non-Profit

American (Male) Corporation Agency Organization

Resident- (RBE), Minority- (MBE), or Woman-Owned (WBE) Business Enterprise (Qualifies by virtue of 51% or more ownership and active management by one or more of the following:

Resident- African **Native Hispanic Asian/Pacific Hasidic Asian/Indian Owned* American American American American Jew American

Woman-Owned Woman-Owned Disabled Other (Specify):

(MBE) (Caucasian) Veteran

WMBE Certification Number:______________________________________________________________ Certified by (Agency):____________________________________________________________________

(NOTE: A CERTIFICATION/NUMBER NOT REQUIRED TO PROPOSE – ENTER IF AVAILABLE)

Signature Date Printed Name Company

REQUEST FOR PROPOSALS (RFP) NO. 26-0003, Resident Services, Family Self Sufficiency & Relocation Services

HOUSING AUTHORITY OF THE CITY OF STAMFORD D/B/A CHARTER OAK COMMUNITIES

PROFILE OF FIRM FORM

(8) Federal Tax ID No.:__________________________________________________________________

(9) [APPROPRIATE JURISDICTION] Business License No.:______________________________________

(10) State of ______ License Type and No.:________________________________________________

(11)Worker’s Compensation Insurance Carrier:______________________________________________

Policy No.:__________________________________ Expiration Date:_______________________

(12) General Liability Insurance Carrier:___________________________________________________ Policy No. __________________________________ Expiration Date:_______________________

(13) Professional Liability Insurance Carrier: _______________________________________________ Policy No. __________________________________ Expiration Date:_______________________

(14) Debarred Statement: Has this firm, or any principal(s) ever been debarred from providing any services by the Federal Government, any state government, the State of _______, or any local government agency within or without the State of _________? Yes No If "Yes," please attach a full detailed explanation, including dates, circumstances and current status.

(15) Disclosure Statement: Does this firm or any principals thereof have any current, past personal or professional relationship with any Commissioner or Officer of the HA? Yes No If "Yes," please attach a full detailed explanation, including dates, circumstances and current status.

(16) Non-Collusive Affidavit: The undersigned party submitting this proposal hereby certifies that such proposal is genuine and not collusive and that said proposer entity has not colluded, conspired, connived or agreed, directly or indirectly, with any proposer or person, to put in a sham proposal or to refrain from proposing, and has not in any manner, directly or indirectly sought by agreement or collusion, or communication or conference, with any person, to fix the proposal price of affiant or of any other proposer, to fix overhead, profit or cost element of said proposal price, or that of any other proposer or to secure any advantage against the HA or any person interested in the proposed contract; and that all statements in said proposal are true.

(17) Verification Statement: The undersigned proposer hereby states that by completing and submitting this form he/she is verifying that all information provided herein is, to the best of his/her knowledge, true and accurate, and agrees that if the HA discovers that any information entered herein is false, that shall entitle the HA to not consider nor make award or to cancel any award with the undersigned party.

Signature Date Printed Name Company form HUD-5369-C (8/93) ref. Handbook 7460.8Previous edition is obsolete page 1 of 2

1. Contingent Fee Representation and Agreement

(a) The bidder/offeror represents and certifies as part of its bid/ offer that, except for full-time bona fide employees working solely for the bidder/offeror, the bidder/offeror:

(1) [ ] has, [ ] has not employed or retained any person or company to solicit or obtain this contract; and

(2) [ ] has, [ ] has not paid or agreed to pay to any person or company employed or retained to solicit or obtain this contract any commission, percentage, brokerage, or other fee contingent upon or resulting from the award of this contract.

(b) If the answer to either (a)(1) or (a) (2) above is affirmative, the bidder/offeror shall make an immediate and full written disclosure to the PHA Contracting Officer.

(c) Any misrepresentation by the bidder/offeror shall give the PHA the right to (1) terminate the resultant contract; (2) at its discretion, to deduct from contract payments the amount of any commission, percentage, brokerage, or other contingent fee; or

(3) take other remedy pursuant to the contract.

2. Small, Minority, Women-Owned Business Concern Rep-resentation

The bidder/offeror represents and certifies as part of its bid/ offer that it:

(a) [ ] is, [ ] is not a small business concern. “Small business concern,” as used in this provision, means a concern, includ-ing its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding, and qualified as a small business under the criteria and size standards in 13 CFR 121.

(b) [ ] is, [ ] is not a women-owned small business concern.

“Women-owned,” as used in this provision, means a small business that is at least 51 percent owned by a woman or women who are U.S. citizens and who also control and operate the business.

(c) [ ] is, [ ] is not a minority enterprise which, pursuant to Executive Order 11625, is defined as a business which is at least 51 percent owned by one or more minority group members or, in the case of a publicly owned business, at least 51 percent of its voting stock is owned by one or more minority group members, and whose management and daily operations are controlled by one or more such individuals.

For the purpose of this definition, minority group members are:

(Check the block applicable to you)

[ ] Black Americans [ ] Asian Pacific Americans

[ ] Hispanic Americans [ ] Asian Indian Americans

[ ] Native Americans [ ] Hasidic Jewish Americans

3. Certificate of Independent Price Determination

(a) The bidder/offeror certifies that—

(1) The prices in this bid/offer have been arrived at indepen-dently, without, for the purpose of restricting competi-tion, any consultation, communication, or agreement with any other bidder/offeror or competitor relating to (i) those prices, (ii) the intention to submit a bid/offer, or

(iii) the methods or factors used to calculate the prices offered;

(2) The prices in this bid/offer have not been and will not be knowingly disclosed by the bidder/offeror, directly or indirectly, to any other bidder/offeror or competitor be-fore bid opening (in the case of a sealed bid solicitation) or contract award (in the case of a negotiated solicitation) unless otherwise required by law; and

(3) No attempt has been made or will be made by the bidder/ offeror to induce any other concern to submit or not to submit a bid/offer for the purpose of restricting competition.

(b) Each signature on the bid/offer is considered to be a certifi-cation by the signatory that the signatory:

(1) Is the person in the bidder/offeror’s organization respon-sible for determining the prices being offered in this bid or proposal, and that the signatory has not participated and will not participate in any action contrary to subpara-graphs (a)(l) through (a)(3) above; or

(2) (i) Has been authorized, in writing, to act as agent for the following principals in certifying that those principals have not participated, and will not participate in any action contrary to subparagraphs (a)(l) through (a)(3) above (insert full name of person(s) in the bidder/offeror’s organization responsible for determining the prices of-fered in this bid or proposal, and the title of his or her position in the bidder/offeror’s organization);

(ii) As an authorized agent, does certify that the princi-pals named in subdivision (b)(2)(i) above have not par-ticipated, and will not participate, in any action contrary to subparagraphs (a)(l) through (a)(3) above; and

U.S. Department of Housing and Urban Development Office of Public and Indian Housing

Certifications and Representations of Offerors Non-Construction Contract

Public reporting burden for this collection of information is estimated to average 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.

This form includes clauses required by OMB’s common rule on bidding/offering procedures, implemented by HUD in 24 CFR 85.36, and those requirements set forth in Executive Order 11625 for small, minority, women-owned businesses, and certifications for independent price determination, and conflict of interest.

The form is required for nonconstruction contracts awarded by Housing Agencies (HAs). The form is used by bidders/offerors to certify to the HA's Contracting Officer for contract compliance. If the form were not used, HAs would be unable to enforce their contracts. Responses to the collection of information are required to obtain a benefit or to retain a benefit. The information requested does not lend itself to confidentiality.

form HUD-5369-C (8/93) ref. Handbook 7460.8Previous edition is obsolete page 2 of 2

(iii) As an agent, has not personally participated, and will not participate in any action contrary to subparagraphs (a)(l) through (a)(3) above.

(c) If the bidder/offeror deletes or modifies subparagraph (a)2 above, the bidder/offeror must furnish with its bid/offer a signed statement setting forth in detail the circumstances of the disclosure.

4. Organizational Conflicts of Interest Certification

(a) The Contractor warrants that to the best of its knowledge and belief and except as otherwise disclosed, it does not have any organizational conflict of interest which is defined as a situation in which the nature of work under a proposed contract and a prospective contractor’s organizational, fi-nancial, contractual or other interest are such that:

(i) Award of the contract may result in an unfair competi-tive advantage;

(ii) The Contractor’s objectivity in performing the con-tract work may be impaired; or

(iii) That the Contractor has disclosed all relevant infor-mation and requested the HA to make a determination with respect to this Contract.

(b) The Contractor agrees that if after award he or she discovers an organizational conflict of interest with respect to this contract, he or she shall make an immediate and full disclo-sure in writing to the HA which shall include a description of the action which the Contractor has taken or intends to eliminate or neutralize the conflict. The HA may, however, terminate the Contract for the convenience of HA if it would be in the best interest of HA.

(c) In the event the Contractor was aware of an organizational conflict of interest before the award of this Contract and intentionally did not disclose the conflict to the HA, the HA may terminate the Contract for default.

(d) The Contractor shall require a disclosure or representation from subcontractors and consultants who may be in a position to influence the advice or assistance rendered to the HA and shall include any necessary provisions to eliminate or neutralize conflicts of interest in consultant agreements or subcontracts involving performance or work under this Contract.

5. Authorized Negotiators (RFPs only)

The offeror represents that the following persons are authorized to negotiate on its behalf with the PHA in connection with this request for proposals: (list names, titles, and telephone numbers of the authorized negotiators):

6. Conflict of Interest

In the absence of any actual or apparent conflict, the offeror, by submission of a proposal, hereby warrants that to the best of its knowledge and belief, no actual or apparent conflict of interest exists with regard to my possible performance of this procure-ment, as described in the clause in this solicitation titled “Orga-nizational Conflict of Interest.”

7. Offeror's Signature

The offeror hereby certifies that the information contained in these certifications and representations is accurate, complete, and current.

Signature & Date:

Typed or Printed Name:

Title:

Section I - Page 1 of 7 form HUD-5370-C (01/2014)

General Conditions for Non-Construction Contracts Section I — (With or without Maintenance Work)

U.S. Department of Housing and Urban

Development Office of Public and Indian Housing

Office of Labor Relations OMB Approval No. 2577-0157 (exp. 1/31/2027)

Public Reporting Burden for this collection of information is estimated to average one hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. HUD may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB number. This form includes those clauses required by OMB's common rule on grantee procurement, implemented at HUD in 2 CFR 200, and those requirements set forth in Section 3 of the Housing and Urban Development Act of 1968 and its amendment by the Housing and Community Development Act of 1992, implemented by HUD at 24 CFR Part 75. The form is required for non-construction contracts awarded by Public Housing Agencies (PHAs). The form is used by PHAs in solicitations to provide necessary contract clauses and allows PHAs to enforce their contracts. Comments regarding the accuracy of this burden estimate and any suggestions for reducing this burden can be sent to the Reports Management Officer, Office of Policy Development and Research, REE, Department of Housing and Urban Development, 451 7th St SW, Room 4176, Washington, DC 20410-5000. When providing comments, please refer to OMB Approval No. 2577-0157. Do not send this completed form to either of these addressees. The information collected will not be held confidential.

Applicability. This form HUD-5370-C has 2 Sections. These Sections must be inserted into non-construction contracts as described below:

1) Non-construction contracts (without maintenance) greater than $250,000 - use Section I;

2) Maintenance contracts (including nonroutine maintenance as defined at 24 CFR 905.100) greater than $2,000 but not more than $250,000 - use Section II; and

3) Maintenance contracts (including nonroutine maintenance), greater than $250,000 — use Sections I and II.

Section I - Clauses for All Non-Construction Contracts greater than $250,000

1. Definitions

The following definitions are applicable to this contract:

(a) "Authority or Housing Authority (HA)" means the Housing Authority.

(b) "Contract" means the contract entered into between the Authority and the Contractor. It includes the contract form, the Certifications and Representations, these contract clauses, and the scope of work. It includes all formal changes to any of those documents by addendum, Change Order, or other modification.

(c) "Contractor" means the person or other entity entering into the contract with the Authority to perform all of the work required under the contract.

(d) "Day" means calendar days, unless otherwise stated.

(e) "HUD" means the Secretary of Housing and Urban development, his delegates, successors, and assigns, and the officers and employees of the United States Department of Housing and Urban Development acting for and on behalf of the Secretary.

2. Changes

(a) The HA may at any time, by written order, and without notice to the sureties, if any, make changes within the general scope of this contract in the services to be performed or supplies to be delivered.

(b) If any such change causes an increase or decrease in the hourly rate, the not-to-exceed amount of the contract, or the time required for performance of any part of the work under this contract, whether or not changed by the order, or otherwise affects the conditions of this contract, the HA shall make an equitable adjustment in the not-to-exceed amount, the hourly rate, the delivery schedule, or other affected terms, and shall modify the contract accordingly.

(c) The Contractor must assert its right to an equitable adjustment under this clause within 30 days from the date of receipt of the written order. However, if the HA decides that the facts justify it, the HA may receive and act upon a proposal submitted before final payment of the contract.

(d) Failure to agree to any adjustment shall be a dispute under clause Disputes, herein. However, nothing in this clause shall excuse the Contractor from proceeding with the contract as changed.

(e) No services for which an additional cost or fee will be charged by the Contractor shall be furnished without the prior written consent of the HA.

3. Termination for Convenience and Default

(a) The HA may terminate this contract in whole, or from time to time in part, for the HA's convenience or the failure of the Contractor to fulfill the contract obligations (default). The HA shall terminate by delivering to the Contractor a written Notice of Termination specifying the nature, extent, and effective date of the termination. Upon receipt of the notice, the Contractor shall: (i) immediately discontinue all services affected (unless the notice directs otherwise); and (ii) deliver to the HA all information, reports, papers, and other materials accumulated or generated in performing this contract, whether completed or in process.

(b) If the termination is for the convenience of the HA, the HA shall be liable only for payment for services rendered before the effective date of the termination.

(c) If the termination is due to the failure of the Contractor to fulfill its obligations under the contract (default), the HA may

(i) require the Contractor to deliver to it, in the manner and to the extent directed by the HA, any work as described in subparagraph (a)(ii) above, and compensation be determined in accordance with the Changes clause, paragraph 2, above; (ii) take over the work and prosecute the same to completion by contract or otherwise, and the Contractor shall be liable for any additional cost incurred by the HA; (iii) withhold any payments to the Contractor, for the purpose of off-set or partial payment, as the case may be, of amounts owed to the HA by the Contractor.

(d) If, after termination for failure to fulfill contract obligations (default), it is determined that the Contractor had not failed, the termination shall be deemed to have been effected for the convenience of the HA, and the Contractor shall been titled to payment as described in paragraph (b) above.

(e) Any disputes with regard to this clause are expressly made subject to the terms of clause titled Disputes herein.

4. Examination and…