Quality Assurance Surveillance Plan.docx

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Re-write of existing Technical Manual
Solicitation number
W911QY25RA010
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This Quality Assurance Surveillance Plan (QASP) details the government's approach to monitoring and evaluating contractor performance for rewriting the Chemically Protected Deployable Medical System (CP DEPMEDS) Technical Manual for Solicitation W911QY-25-R-A010. The contract is a firm fixed-price procurement focused on updating the technical manual to reflect modern military standards, specifically converting from a four-level to a two-level maintenance philosophy and incorporating updated equipment configurations.

The QASP outlines specific performance objectives with precise accuracy thresholds for deliverables, including a Preliminary Technical Manual (80-90% accuracy), Maintenance Allocation Chart (95-100% accuracy), and Repair Parts and Special Tools List (80-100% accuracy). The government will conduct surveillance through comprehensive review of these deliverables, with performance evaluated using ratings from "Very Good" to "Unsatisfactory". The Contracting Officer's Representative (COR) will be responsible for monitoring contractor performance, documenting any deficiencies, and ensuring the technical manual meets all specified requirements for the modernized CP DEPMEDS equipment sets.

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Quality Assurance Surveillance Plan for Solicitation

W911QY-25-R-A010

Chemically Protected Deployable Medical System (CP DEPMEDS) Technical Manual

28 March 2025

1.0 SCOPE

1.1 Purpose. The role of the Government in quality assurance is to ensure contract standards are achieved. The purpose of the Quality Assurance Surveillance Plan (QASP) is to identify the methods and procedures the Government will use to evaluate contractor actions while performing the requirements in the Performance Work Statement (PWS) (Attachment 0001 in section J of the contract). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the Performance Work Statement Summary (Section 7).

1.1.1 The Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate the services the contractor is required to perform for providing the Technical Manual (TM) and data item deliverables.

1.1.2 The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and PWS requirements will periodically review the QASP throughout the life of the contract.

2.0. ROLES AND RESPONSIBILITIES

2.1 Contracting Officer‘s Representative. The Contracting Officer’s Representative (COR) is responsible for quality assurance guidance and to ensure that contract quality requirements, provisions, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.

2.1.1 The COR evaluates and documents contractor performance in accordance with the QASP and PWS.

2.1.2 The COR notifies the Contracting Officer of any significant performance deficiencies using a Contractor Discrepancy Report with supporting documentation.

2.1.3 The COR maintains surveillance documentation.

2.1.4 The COR recommends improvements to the QASP and PWS throughout the life of the contract.

2.2 Contracting Officer. The Contracting Officer is responsible for safeguarding the interests of the United States Government in contractual relationships. Only the Contracting Officer is authorized to bind the Government and then, only to the extent of the authority delegated to them through the issuance of a warrant.

2.2.1 The Contracting Officer delegates authority for inspection and/or acceptance in accordance with the terms of the contract.

2.2.2 The Contracting Officer informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

3.0 DESCRIPTION OF SERVICES

3.1 This contract will be issued on a Firm Fixed Price basis to acquire a CP DEPMEDS TM for the reconfigured and technically refreshed system. The rewritten TM shall reflect the latest CP DEPMEDS equipment set configurations, the components included in each of the CP DEPMEDS equipment sets to include those components being replaced as part of the technical refresh effort, and the conversion from the previous Army four-level maintenance philosophy to the modern two-level maintenance philosophy. A PWS will be issued that describes the TM requirements that will be used to evaluate the completed TM. The contractor shall deliver a completed TM that meets all requirements identified in the PWS and the Contract Data Requirements List (CDRL) deliverables.

4.0 QUALITY REQUIREMENTS

4.1 Quality Control Program. The contractor, not the Government, is responsible for management and quality control actions to meet the terms of the contract.

4.2 The CP DEPMEDS TM is critical to effective the effective use, maintenance, and support of the system. The contractor shall maintain the quality assurance and management requirements described in Section I of the Solicitation. The contractor shall inform the Government of any necessary modifications or updates to existing plans to accommodate development and completion of the TM.

5.0 SURVEILLANCE

5.1 The COR will perform surveillance based on the requirements in section 7.0 of this QASP.

6.0 DOCUMENTATION REQUIREMENTS

6.1 The contractor shall deliver a report on the production of the CP DEPMEDS TM meeting the requirements of the PWS and CDRL deliverables for this contract.

7.0 PERFORMANCE WORK STATEMENT (PWS) SUMMARY

7.1 Overview. The PWS summary identifies the services required by the contract over which the Government will exercise surveillance.

7.2 Performance Evaluation. Performance of the effort will be evaluated to determine whether or not it meets the performance threshold. Revising and resubmitting required documentation at no cost to the Government is the preferred method for correcting unacceptable performance. The contractor shall provide the Government a written response as to why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

7.3 Performance Objectives, Standards, Thresholds, and Surveillance Methods. The services required by the contractor are summarized into performance objectives along with the minimum standards that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective
Standard
Performance Threshold
Method of Surveillance

Preliminary Technical Manual (PTM)

(PWS Para C.1.6; CDRLs C001, C002, and C003)

The validated PTM must be a complete publication in the same format as the final publication. It must conform to the requirements listed in PWS paragraph C.1.6.
80% accuracy and completeness with first draft.

90% accuracy with one correction/rewrite.

Government review of the deliverable

PTM 2

(PWS Para C.1.7)

The contractor shall deliver a second PTM IAW CDRL C001 of this contract that includes incorporation of all validation, PTM review, Logistics Demonstration, and Verification corrections, changes, and additions.
95% accuracy and completeness with first draft.

100% accuracy with one correction/rewrite.

Government review of the deliverable

Maintenance Allocation Chart (MAC)

(PWS Paragraphs C.1.10 and C.2.1)

The Contractor shall deliver a MAC that meets the requirements of MIL-STD 40051-2 and paragraph C.1.10 of the PWS.
95% accuracy and completeness with first draft.

Government review of the deliverable

Repair Parts and Special Tools List (RPTSL)

(PWS Para C.2.2)

The Contractor shall deliver a RPSTL that meets the requirements of MIL-STD 40051-2 and paragraph C.2.2 of the PWS.
80% accuracy and completeness with first draft.

Government review of the deliverable

The evaluation ratings are as follows:

Very Good - Performance meets or exceeds contractual requirements. The contractual performance of the task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the task contained some minor problems for which corrective actions taken by the contractor appear effective or were satisfactory.

Marginal - Performance does not meet some contractual requirements. The contractual performance of the task being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory – Performance does not meet most of the contractual requirements and recovery is not likely in a timely manner. The contractual performance of the task contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
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