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RFP QMAC-CY-140001-N
Attachment A – Minimum Capabilities
ATTACHMENT – A
TMIS 2.0 Minimum Capabilities Introduction The TMIS 2.0 solution shall meet or exceed the minimum capabilities outlined in this attachment. These capabilities are needed to support government-wide travel service sourcing programs and policy stakeholders.
In the tables below, each capability has been placed into one of four categories: Sourcing – CPP, Sourcing – FedRooms, Policy and Governance, Quality Checks and Enhancements. Additionally, for each capability, a suggestion regarding which data type(s) is most relevant (corresponds to source, e.g. ETS, TMC, SmartPay) has been provided. The Contractor shall specify, as part of its proposal, which report(s) addresses the capability, what is contained in the report(s), and how the report(s) can be used to meet the capability.
Sourcing - City Pairs Program
| Problem / Capability Statement |
| Data Type(s) |
| Report(s) |
| A) Basic acquisition sourcing data - true one way O&D passenger counts (by market/city-pair) [Southwest data gap filled by standardized reservation data] |
| Reservation, ARC |
| B) Government-wide and agency summary behavior metric reports, including advanced reservation and ticketing, online/offline utilization, ancillary fee charges, fare type utilization and average fare paid [Data supports analysis of Dash CA utilization and CPP Performance Auditing] |
| Expense, Reservation |
| C) Market benchmark data to support bid analysis, negotiation, award [Benchmark prices support CPP Round 2 negotiations] |
| 3rd party, CPP award and bid lists |
| D) Market characterization reporting for all potential, bid, and flown markets including QSI |
| 3rd party, CPP award and bid lists |
| E) Total air spend by channel (reservation, card, expense) to assess leakage, establish a leakage factor if necessary, and communicate with agencies exhibiting high leakage re: price or visibility impacts |
| Reservation, expense, charge card, ARC |
2. Sourcing - FedRooms
| Problem / Capability Statement |
| Data Type(s) |
| Report(s) |
| A) Basic acquisition sourcing data - raw Charge Card data |
| Charge Card, supplier |
| B) Government-wide summary property reports, including roll-up of total room nights and spend (base rate AND total) by property, chain, brand. |
| Expense, reservation, master hotel table (normalization) |
| C) Market benchmark data to support procurement process [Benchmark data supports FedRooms negotiations] |
| 3rd party |
| D) Total spend by channel (reservation, card, expense) to assess leakage, establish a leakage factor if necessary, and communicate with agencies exhibiting high leakage to communicate price impacts |
| Expense, reservation, charge card |
| E) Summary and by market FedRooms utilization, including rate paid differential to per diem |
| Expense, reservation, per diem tables |
| F) FedRooms non-use summary (exception summary) including rate paid compared to per diem and FedRooms |
| Expense, reservation, per diem tables |
| G) Non-contract cities total room nights and spend for destinations without a hotel under contract |
| Expense, reservation |
| H) Non-FedRooms use at FedRooms properties room nights and spend differential to per diem and FedRooms |
| Expense, reservation, per diem tables |
Policy and Governance
| Problem / Capability Statement |
| Data Type(s) |
| Report(s) |
| A) Room nights by per diem zone (per diem adjustment impacts) |
| Charge Card, per diem tables |
| C) Airfare Losses |
| Expense, reservation, fare basis code matching |
| E) Rental Car Spend |
| Expense |
| F) Unrealized Airfare Savings |
| Expense, reservation, fare basis code matching |
| G) Per Diem Differential |
| Expense, reservation, per diem tables, master hotel table (normalization) |
| H) Advanced Booking |
| Reservation |
| I) Distribution Channel Leakage |
| Expense, reservation |
| J) Card Issuance |
| Charge Card, expense |
| K) Card Usage |
| Charge Card, expense |
| L) Hotel Attachment |
| Reservation |
| M) Self-Service Adoption |
| Reservation, expense |
| P) Ticket Changes |
| Reservation |
| Q) Use of Lowest Fare |
| Expense, reservation, fare basis processing |
| R) TMC After Hours Services |
| Billing |
| S) Use of Preferred Hotels |
| Expense, reservation, FedRooms property and rate tables, master hotel table (normalization) |
| T) Use of Preferred Car Rentals |
| Reservation |
| U) Rental Car Attachment |
| Reservation, supplier |
| V) Exception Codes (such as non-US carrier, non-CPP fare, etc.) |
| Reservation, authorization / expense |
Quality Checks and Enhancements
| Problem / Capability Statement |
| Report(s) |
Mileage
One-Way / Round Trip / Circle Trip Indicator
Trip Duration (Number of Days)
Travel Time (for each O&D, Hours:Minutes)
Class of Service (for each flight/leg)
CPP (City Pair Program) Fare Indicator (_CA / YCA / BCA) (for each flight - If a connection is allowed under CPP contract on a particular O&D, than all flights in that O&D would be CPP flights)
Restricted Fare Indicator (for each flight/leg)
Contract Carrier Indicator (for each flight/leg)
GHG Emission (for each flight/leg) [If CLIN is ordered]
Refund Indicator (Is this transaction a refund? Full or partial refund?)
Exchange Indicator (Is this transaction an exchange?)
Base Fare (for each flight/leg)
Taxes (for each flight)
Connection (XO) indicator (for each flight) and process for assigning when missing / error
Currency
Name, address consistency - process to normalize vendor, carrier, hotel, etc. names and addresses
ATTACHMENT – A
GSA Federal Acquisition Service