AMENDMENT_0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES 1 | 11

2. AMENDMENT/MODIFICATION NO.

Amendment 0001

3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

GSA, FAS, QMAC

1800 F. Street NW Third Floor Washington, D.C. 20405

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) ()

X

9A. AMENDMENT OF SOLICITATION NO.

QMAC-CY-140001-N

9. DATED (SEE ITEM 11)

August 29, 2014

10A. MODIFICATION OF CONTRACT/ORDER

NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging the receipt of the amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

() A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.)

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority).

E. IMPORTANT: Contractor is, is not , required to sign this document and return copies to this issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

This amendment identifies changes made to solicitation referenced in Block 9A

Changes are as follows:

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Rebecca Koses

(571) 436-6253 rebecca.koses@gsa.gov

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

NSN 7540-01-152-8070

PREVIOUS EDITION UNUSABLE

30-105 STANDARD FORM 30 (REV. 10-83)

PRESCRIBED BY GSA

FAR (48 CFR) 53.243

mailto:rebecca.koses@gsa.gov

RFP QMAC-CY-140001-N

Amendment 0001

1. Solicitation No. QMAC-CY-140001-N is hereby revised to make the following revisions:

a. Substantive Changes:

i. Paragraphs A.4, Task Order Minimum, and A.5, Task Order Maximum is hereby deleted in their entirety. Order Limitations are already described in Section I.6, FAR 52.216-19 Order Limitations.

ii. Paragraph B.1, the definition for DATA SERVICES is hereby revised FROM (change in italics):

“DATA SERVICES: Data services include the fee for the ordered data source (e.g., TMC, charge card, ETS2 vouchers, supplier direct, Airline Reporting Corporation (ARC), etc.). It shall include all requirements herein and any offeror-proposed objectives relative to the data. It also includes:

The standard reports provided for that data source, and ability to generate other reports and queries of the data;

Exporting the data for third party reporting; and

Related customer support services to resolve issues, including changes to the Contractor’s standard report library, i.e. existing reports.

Additionally, Data Services provided under this contract shall:

Consolidate data from related industry reference sources, including but not limited to: City Pair Fares, Per Diem tables, Department of Transportation average airfare by market, and benchmark data;

Generate reports using the vendor’s software and servers; and

Enable queries on the consolidated data stored in the vendor’s database using third party data visualization tools provided by the Government.

Data Services for each data source is priced as a firm fixed price for one quarter year’s delivery of these services. The Government may order these CLINs on a quarterly basis.

Data Services for the ordered data source are applicable to CLINs 0001A-0005A and corresponding optional period of performance related CLINs.”

TO:

“DATA SERVICES: Data services include the fee for the ordered data source (e.g., TMC, charge card, ETS2 vouchers, supplier direct, Airline Reporting Corporation (ARC), etc.). It shall include all requirements herein and any offeror-proposed objectives relative to the data. It also includes:

The standard reports provided for that data source, and ability to generate other reports and queries of the data;

Exporting the data for third party reporting; and

Related customer support services to resolve issues, including changes to the Contractor’s standard report library, i.e. existing reports.

Amendment 0001

Additionally, Data Services provided under this contract shall:

Consolidate data from related industry reference sources, including but not limited to: City Pair Fares, Per Diem tables, Department of Transportation average airfare by market, and benchmark data;

Generate reports using the vendor’s software and servers; and

Enable queries on the consolidated data stored in the vendor’s database using third party data visualization tools provided by the Government.

Data Services for each data source is priced as a firm fixed price for one quarter year’s delivery of these services. The Government may order these CLINs on a quarterly basis [Note: If CLIN 0001 TMC PNR Data Services and/or CLIN 0002 Charge Card Data Services are ordered by the Government as part of the initial task order, the TMIS 2.0 contractor shall import TMC and GSA SmartPay data retroactively to the date that the TMIS 1.0 service ended (i.e. data stopped being collected)]. Data Services for the ordered data source are applicable to CLINs 0001A-0005A and corresponding optional period of performance related CLINs.”

iii. Paragraph C.1, BACKGROUND, second bullet is hereby revised FROM (change in italics):

“Reporting: Travel reports drawn from reservation data limits visibility into travel behavior and spend. With the Electronic Travel Service 2 (ETS2), Travel Management Center/Commercial Traffic Office (TMC/CTO), and GSA SmartPay dataset sources, GSA anticipates much improved reporting capabilities and more flexibility for agencies to obtain the data needed for effective agency-level travel management. However, Government-wide reporting from these consolidated datasets still requires travel data management based on the number of data sources involved.”

TO:

“Reporting: Travel reports drawn from reservation data limits visibility into travel behavior and spend. With the Electronic Travel Service 2 (ETS2), Travel Management Center (TMC), and GSA SmartPay dataset sources, GSA anticipates much improved reporting capabilities and more flexibility for agencies to obtain the data needed for effective agency-level travel management. However, Government-wide reporting from these consolidated datasets still requires travel data management based on the number of data sources involved.”

iv. Paragraph C.1.1 GENERAL REQUIREMENTS, third subparagraph, is hereby revised FROM:

“The Government is seeking an outsourced, secure web-based turn-key solution, hosted and managed by the Contractor, to replace the existing, expiring TMIS 1.0 contract. The proposed solution shall have access to and be capable of consolidating Government travel data from multiple data sources, cleaning and normalizing the data, generating reports and dashboard analytics from the data, and conducting queries of the data. Additionally, the solution shall enable queries on the consolidated data stored in the vendor’s database using third party data visualization tools. NOTE: THIRD PARTY DATA VISUALIZATION TOOLS ARE NOT SOLICITED AS

PART OF THIS EFFORT.”

Amendment 0001

TO:

“The Government is seeking an outsourced, secure web-based turn-key solution, hosted and managed by the Contractor, to replace the existing, expiring TMIS 1.0 contract. The proposed solution shall have access to and be capable of consolidating Government travel data from multiple data sources, cleaning and normalizing the data, generating reports and dashboard analytics from the data, and conducting queries of the data. Additionally, the solution shall enable queries on the consolidated data stored in the vendor’s database using third party data visualization tools provided by the Government. NOTE: A BI VISUALIZATION TOOL IS NOT

REQUIRED UNDER THIS EFFORT.”

v. Paragraph C.4.1., Basic Capabilities Requirements, subparagraph 1. c), is hereby revised FROM (change in italics):

“c) Data delivery schedule (for data services ordered): Within 30 days of this contract’s

Authority to Operate (ATO), the Contractor shall be ready to process an order TMC data and TMIS 1.0 archive data if ordered. Within 180 days after this contract’s ATO, the

Contractor shall be ready to process an order for GSA SmartPay data and ETS2 voucher data if ordered; and,”

TO:

“c) Data delivery schedule (for data services ordered): Within 60 days of this contract’s Authority to Operate (ATO), the Contractor shall be ready to provide the minimum reporting capabilities for TMC data and TMIS 1.0 archive data if ordered (Note: The Contractor may have up to 180 days for the GSA SmartPay data portion of the TMIS 1.0 archive minimum reporting capabilities: see related GSA SmartPay deadline below). Prior to ATO, GSA will provide a sample data set for both TMC and TMIS 1.0 archive data for Contractor use. Upon receipt of ATO, the Contractor will receive permission to receive ‘production’ Government data for completion of their data cleansing and testing work.

Upon 60 days of ATO, GSA will begin review of the minimum reporting capabilities in the designated test environment and conduct any 508 testing / validation. Upon confirmation of acceptable minimum capabilities, the GSA COR will notify the Contractor to begin production operations for these data sources.

Within 180 days after this contract’s ATO, the Contractor shall be ready to provide the minimum reporting capabilities for GSA SmartPay data and ETS2 voucher data if ordered.

Prior to ATO, GSA will provide a sample data set for both GSA SmartPay data and ETS2 voucher data for Contractor use. Upon receipt of ATO, the Contractor will receive permission to receive ‘production’ Government data for completion of their data cleansing and testing work. Upon 180 days of ATO, GSA will begin review of the minimum reporting capabilities in the designated test environment and conduct any 508 testing / validation.

Upon confirmation of acceptable minimum capabilities, the GSA COR will notify the

Contractor to begin production operations for these data sources.”

Amendment 0001

vi. Paragraph C.4.1., Basic Capabilities Requirements, subparagraph 7., is hereby revised FROM (change in italics):

“7. The TMIS 2.0 solution shall be BI visualization tool agnostic (NOTE: A BI visualization tool is

NOT required under this effort). The Contractor shall allow a secure database connector(s) with such BI at no additional cost to the Government. This connection shall allow the

Government to utilize the TMIS 2.0 reporting database(s) for additional analytics via this third party BI tool; and”

TO:

“7. The TMIS 2.0 solution shall be BI visualization tool agnostic (NOTE: A BI visualization tool is

NOT required under this effort). The TMIS 2.0 solution shall enable and allow a secure database connector(s) to third party Business Intelligence (BI) visualization tools (provided by the Government) at no additional cost to the Government. This connection shall allow the Government to utilize the TMIS 2.0 reporting database(s) for additional analytics via this third party BI tool; and”

vii. Add a new paragraph to Section H, Special Contract Requirements, as follows:

“H.5. NONGOVERNMENT CONSULTANTS/ADVISORS

The Government may employ individual technical consultants/advisors from the below listed firms under contract with GSA to read and advise on portions of the written proposals (technical or price), as well as observe any oral presentations/demonstrations conducted.

CACI International, Inc.

Dell Perot Systems, Inc.

SiloSmashers, Inc.

Travel Technology Consulting

These technical consultants/advisors and their firms will sign or have already signed non-disclosure agreements (NDAs) for the protection of source selection information and proprietary data. In addition, they are subject to Organizational Conflict of Interest (OCI) concerns and are restricted from being a Contractor, subcontractor, or teaming partner in this solicitation.

These representatives shall not, under any circumstances, be used as voting evaluators. However, the Government may consider the advice provided in its evaluation process.”

viii. Replace Section L.4.2, subparagraph 2.b, in its entirety as follows:

Amendment 0001

“b. Each folder shall contain the following files. The file shall observe the noted page limitations and only contain the noted contents for each section.

Vol. No. Volume Title and Contents Page Limits

1 ADMINISTRATIVE FOLDER 5

This section will have a total of 5 electronic files as follows:

1. Cover Letter with points of contact, SF1449, assurance that adequate controls are in place to prevent an organizational conflict of interest per Section H.3 of the solicitation, and exceptions to the solicitation, if any. Add a page footer using this format:

Administrative – Page #

2. Complete solicitation and amendments (not included in the page limits). No footer needed.

3. Financial Data (not included in the page limits). No footer needed.

4. System of Award Management .pdf (not included in the page limits). No footer needed.

5. Table of Contents (not included in the page limits). Add a page footer using this format:

Table of Contents – Page #

2 TECHNICAL/MANAGEMENT FOLDER 65

This section will have a total of three subfolders, and a total of 14 electronic files (13 submitted with the proposal) as follows:

SUBFOLDER 1 – TECHNICAL FACTORS - 60 Page Limit

1. Table of Contents and Glossary. Add a page footer using this format: TOC – Page #

2. Performance Work Statement (PWS). Add a page footer using this format: PWS – Page #

3. Project Management Plan (PMP) to include Quality Assurance Surveillance Plan (see Attachment C). Add a page footer using this format: PMP – Page #

4. Key Personnel. Add a page footer using this format: Key Personnel – Page #

5. Key Personnel Resumes (not included in the page limits, but each resume is limited to 2 pages). At the top or on the bottom of the resumes, add the first and last name of the person. Add a page footer using this format for resumes: Resumes – Page #

6. Requirements and Objectives Matrix (not included in the page limits). Add a page footer using this format: Requirements and Objective Matrix – Page #

7. Voluntary Product Accessibility Template (VPAT) (not included in the page limits). Add a page footer using this format: VPAT – Page #

8. Completed Attachment A to be submitted with the proposal (not included in the page limits, but is limited to 15 pages). Add a page footer using this format: Attachment A for Orals/Demos – Page #

9. Oral Presentation / Demonstration1 Materials – DO NOT SUBMIT WITH THE PROPOSAL) - NOTE: Materials will be requested prior to the presentation/ demonstration and will be limited to 20 pages. These 20 pages are not included in the overall page limit of this folder.) Add a page footer using this format: Orals/Demos – Page #

SUBFOLDER 2 – NON-TECHNICAL FACTOR – SOCIO ECONOMIC PLAN – NO PAGE LIMIT

This section will have 2 electronic files as follows:

10. Small Business Subcontracting Plan (follow template provided) (not included in the page limits). Add a footer using this format: Subcontracting Plan – Page #

11. Plan to Maximize Small Business Participation (not included in the page limits). Add a

Oral Presentation / Demonstration will be requested only of those Offerors determined to be in the Competitive Range.

Amendment 0001 footer using this format: Small Business Plan – Page #

SUBFOLDER 3 – NON-TECHNICAL FACTOR – PAST PERFORMANCE – 5 PAGE LIMIT

This section will have 3 electronic files as follows:

12. Past Performance Summary (limited to 5 pages). Add a footer using this format: PP Summary – Page #

13. Past Performance Information (PPIs) (not included in the page limits). Add a footer using this format: PPI – Page #

14. Client Authorization Letter (not included in the page limits, but limited to 1 page each).

No footer needed.

3 PRICES AND ASSUMPTIONS FOLDER None

This section will have 2 or 3 electronic files as follows:

1. Price Assumptions and Discounts: Add a page footer using this format: PA&D – Page #

2. Price Proposal: Add a page footer using this format: Price Proposal – Page #

3. Alternate Price Proposal (if offered): Add a page footer using this format: Alt Price Proposal – Page #

All files must be in a format readable in Microsoft Office.

All materials submitted shall be in typeface Times New Roman 12 point (10 point Times New Roman or Arial Narrow is acceptable for graphics and tables, but please note, the technical proposal may NOT be written in table format); single spaced on 8-1/2” X 11” white paper with one inch margins all around.”

ix. Revise Section L.4.2, subparagraph 3.a) i., Administrative, replace first bullet in its entirety as follows (change in italics):

“Cover letter providing an executive summary of the offer and a statement that the

Contractor assents to the terms and conditions of the solicitation or takes exception to certain terms and conditions. The cover letter shall also demonstrate and provide assurance that adequate controls are in place to prevent an organizational conflict of interest per Section H.3 of the solicitation. Any exceptions to the solicitation terms and conditions must be clearly identified to include the applicable title, paragraph and page number of the term or condition.”

x. Revise Section L.4.2, subparagraph 3.b), Technical/Management, third paragraph FROM:

“Do not discuss any pricing matters. Do not change the order in which subject items are set forth in these instructions when preparing your proposal.”

TO:

“Do not discuss any pricing matters. Do not change the order in which subject items are set forth in these instructions when preparing your proposal. If any technical assumptions are made, please disclose them in the appropriate Volume 2 file and double underline them so

Amendment 0001 that the Government can readily identify them.”

xi. Revise Section L.4.2, subparagraph 3.b), subparagraph vii, Oral Presentation / Demonstration, first bullet FROM:

“The Contractor shall complete Attachment A as part of its proposal which report(s) address the required capability, what data is contained in the report(s), and how the report(s) can be used to meet the capability. Attachment A does not count towards the page limitation. Add a page footer using this format: Attachment A for Orals/Demos – Page #”

TO:

“The Contractor shall complete Attachment A as part of its proposal which report(s) address the required capability, what data is contained in the report(s), and how the report(s) can be used to meet the capability. Attachment A does not count towards the page limitation but is limited to 15 pages. Add a page footer using this format: Attachment A for Orals/Demos – Page #”

xii. Replace Section M.4, Competitive Range, in its entirety as follows:

“M.4 COMPETITIVE RANGE

After evaluating the proposals in accordance with Section M.3, the Contracting Officer will establish a competitive range to determine which offerors will be invited to oral presentations/demonstrations. This determination will be based on all of the most highly rated proposals.

The Contracting Officer may determine that the number of most highly rated proposals that might otherwise be included in the competitive range exceeds the number at which an efficient competition can be conducted. Therefore, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals.

Only proposals in the competitive range will be considered for contract award.”

b. Administrative Changes:

i. Paragraph C.4.5, Technology Capabilities and Characteristics Requirements, subparagraph 1, is hereby corrected to close the parenthesis as follows:

“2. Use of Client-side application software (other than one of the specified web browsers and associated signed plug-ins that are downloadable-on-demand) shall not be required by the solution. Refer to Section C.6 for Security Requirements;

Amendment 0001

ii. Paragraph C.4.9, page 35, paragraph 3, had duplicate paragraph 3s and is hereby corrected.

The subsequent paragraphs are renumbered as follows:

“4. The solution shall provide query and reporting capability that permits "drill down" and "drill across" functions within reports;

5. Reports shall be capable of drill down to the lowest level elements (such as level of Carrier-City Pair-Booking Class/Fare Basis Code/segment). Reports shall be capable of drill down from summary data to detail data, and provide the capability to drill down from the Government-wide level to department, agency, subordinate organization, and individual traveler levels (except when data are not available) according to user roles and permissions.

6. The Contractor shall provide a standard report set in the solution at no extra cost to the Government across all reporting tools.

7. The Contractor shall include custom report programming to support the capability of developing custom reports. Custom reports are those reports that are not available as standard reports. Once the custom report is initially created, it then becomes a standard report and the Government does not have to pay another custom report fee when requesting that report a second time. (See CLIN 0008A, et seq.) This requirement includes the following parameters:

a) A newly requested report shall be able to be delivered as a new standard report for the first time within 8 weeks of its request;

b) A newly requested report, that is a derivation of an existing standard report, shall be delivered within 2 weeks of its request;

c) The Contractor shall state any limitations or constraints on the development of custom or annual reports; and

d) The Government shall own the design of any new or modified reports ordered under this contract.”

iii. Paragraph C.6.2, page 45, paragraph 3, has duplicate paragraphs 3. The subsequent paragraphs are renumbered as follows:

“4. Information system must be assessed and accredited at least every three (3) years or whenever there is a significant change to the system’s security posture in accordance with NIST Special Publication 800-37 Revision 1, “Guide for the Security Certification and Authorization of Federal Information Systems,” and CIO IT Security 06-30, “Managing Enterprise Risk.”

Amendment 0001

5. At the Moderate impact level and higher, the Contractor or Government (as determined in the contract) will be responsible for providing an independent Security Assessment/Risk Assessment in accordance with GSA IT Security Procedural Guide 06-30, “Managing Enterprise Risk.”

6. If the Government is responsible for providing a Security Assessment/Risk Assessment and Penetration Test, the Contractor shall allow GSA employees (or GSA designated third party contractors) to conduct A&A activities to include control reviews in accordance with NIST 800-53/NIST 800-53A/NIST 800-53A or FedRAMP and GSA IT Security Procedural Guide 06- 30, “Managing Enterprise Risk.” Review activities include, but are not limited to, operating system vulnerability scanning, web application scanning, and database scanning of applicable systems that support the processing, transportation, storage, or security of GSA information. This includes the general support system infrastructure.

7. Identified gaps between required 800-53 controls or FedRAMP controls and the Contractor’s implementation as documented in the Security Assessment/Risk Assessment report shall be tracked for mitigation in a POA&M document completed in accordance with GSA IT Security Procedural Guide 09-44, “Plan of Action and Milestones (POA&M).”

Depending on the severity of the gaps, the Government may require them to be remediated before an Authorization to Operate is issued.

8. The Contractor is responsible for mitigating all security risks found during A&A and continuous monitoring activities. All high-risk vulnerabilities must be mitigated within 30 days from publication by the vendor. The Government will determine the risk rating of vulnerabilities.”

iv. Paragraph C.6.5.1, page 48, paragraph 4, has two duplicate paragraph 4s. The subsequent paragraph is renumbered as follows:

“…5. TMIS 2.0 shall display the following banner at the time of login on all TMIS 2.0 systems (both public and private) operated by the Contractor prior to allowing anyone access to the system. Routine uses language to be appended to the Privacy Act banner will be provided at the time of contract award;…”

v. Correct typos in Attachment H:

1) Introduction paragraph, page 1, third paragraph, second sentence is hereby revised from:

“…As a result, his acquisition could cause an organizational conflict of interest because performance of TMIS 2.0 requires use of potentially proprietary information from other travel related contractors to perform the work on this contract.”

Amendment 0001

To:

“…As a result, this acquisition could cause an organizational conflict of interest because performance of TMIS 2.0 requires use of potentially proprietary information from other travel related contractors to perform the work on this contract.”

2) Paragraph 7, page 3, third paragraph is hereby revised from:

“The format of MIS1.0 archive will be CSV/excel files.”

To:

“The format of TMIS1.0 archive will be CSV/excel files.”

2. All Other Terms and Conditions Remain Unchanged and in Full Force and Effect