Q&A Document 1.pdf
PDF 3 KB Posted
- Attached to
- SmartSheets - Small Business Bid
- Solicitation number
- 3908
- Issued by
- Knox County, Tennessee
About this file
This document is a Questions & Answers (Q&A) file for Solicitation 3908, a SmartSheets Small Business Bid issued by the Knoxville Utilities Board (KUB). The solicitation seeks to procure 154 Paid Users for Advanced Work Management software, with a specific focus on a one-year license extension. The activation date for the new licenses is set for 7/30/25, coinciding with the end of KUB's existing contract, and the winning vendor is expected to complete the activation directly with Smartsheet.
The Q&A document provides clarity on several key bidding parameters, including pricing submission (which can be either per user or as a total bulk cost), product identification (no specific SKU number exists), and contract duration (a single one-year extension). No additional line items are expected in the pricing, and optional renewal pricing for subsequent years is not required. The bid is specifically reserved for small business enterprises, defined as companies with 50 or fewer employees and less than $10 million in annual revenue, with strict requirements for authorized distributors and resellers of the specified software product.
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Other files
| File | Type | Posted |
|---|---|---|
| 00488v1 Small Business Affidavit.pdf | ||
| Bid_Terms_and_Conditions_4.17.25.pdf | ||
| 3908_Invitation Letter.pdf |
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Text version
Questions & Answers - 1
Solicitation 3908 - SmartSheets - Small Business Bid
Buying Organization Knoxville Utilities Board (KUB)
No Question/Answer Question Date
Q1 Question: Product Identification
Can you please confirm the exact Smartsheet part number or SKU corresponding to the ‘154 Paid
Users for Advanced Work Management’ requested in Control No. 3908?
Answer: There is no SKU number associated with any of SmartSheet's products. The SKU name would just be "Advanced Work Management - Paid User".
07/02/2025
Q2 Question: Delivery Format & Timeline
How should the licenses be delivered?
Answer: The licenses should be delivered such that they activate when our existing contract ends, which is on 7/30/25. KUB expects the winning vendor to complete the activation with Smartsheet.
07/02/2025
Q3 Question: Delivery Format & Timeline
Is there a required activation/start date for the licenses? Or will KUB activate on a rolling basis?
Answer: This should become active when our existing contract ends, which is on 7/30/25. KUB expects the winning vendor to complete the activation with Smartsheet.
07/02/2025
Q4 Question: Invoicing and Pricing Format
Should pricing be submitted per user or as a total bulk cost for all 154 seats? Are there any expected line items (e.g., base license + support + tax)?
Answer: No additional line items are expected.
Bids will be evaluated based on total price, so you can provide either a bulk cost or per user cost.
Whichever is used should be appropriately labeled on your quote sheet if one is provided.
07/02/2025
Q5 Question: Invoicing and Pricing Format
Should we include optional renewal pricing (year 2, 3, etc.)?
Answer: This will just be a 1-year extension.
07/02/2025
Q6 Question: Subscription Length
Will this renewal be for 1 or more years?
Answer: This will just be a 1-year extension.
07/02/2025
Questions & Answers - 1
File details come from the government source that posted it. Updated .