Q A.docx

W911YN20R0005

Q&A

1. How many volumes are required for the Proposal? Section L.1.2 says offeror’s response shall consist of one volume. Section L.3.4 states the proposal must consist of Volumes I through III.

A. Proposal will have three volumes

2. Section J on page 37, does not list Exhibit C as an attachment to the Solicitation. Page 61, section L.3.4.2.4. mentions an Exhibit C. Please confirm there is no requirement for Past Performance Reference Questionnaires.

A. Section J has been update to include Exhibit C. Please see attached email for Exhibit C

3. Are there any page limits for each volume? The Instructions to Offerors do not mention page limits.

A.(1) Volume I, Technical Execution Plan 10 total pages (2)Volume II, Past Performance 2.1Performance Relevancy Questionnaires (EXHIBIT A): Prepare not more than three (3) of these documents to describe relevant past performance on recent (within the past 3 years) case management service contracts.

2.2Past Performance Subcontractor Information and Consent Form (EXHIBIT B):

The consent form shall be completed by the major subcontractors/teaming partners identified in your proposal. Additionally, subcontractors performing more than 20% of the work will be required to send off questionnaires to their references.

2.3Past Performance Reference Questionnaire Package (EXHIBIT C): Send these questionnaires to previous government or commercial agencies that you have performed similar work for. Include the cover sheet providing instructions that the firms send the completed questionnaires directly to the contract officer erika.l.john2.civ@mail.mil . (The Contract Officer will add this to your Volume 2 Past Performance package).

(3) Volume III, Cost/Price Unlimited

4. RFP Section L, para. L.1.1. shows Contracting Specialist: Erika John and Contracting Officer: Matthew Michael, but email signature from Erika John shows Ms. John as Contracting Officer. Please confirm CO.

A. Erika John will be the Specialist on this action, but is a Contracting Officer. Matthew Michael most likely be the Contracting Officer on this action.

5. RFP Section J lists Wage Determination-SCA, Wage Determination No.: FL 2015-4539, Revision No.: 10, Date of Last Revision: 12/23/2019 Clay and St Johns County as an attachment but was not included in the solicitation documents. Please provide this document.

A. Please see attached for Wage Determination

6. RFP Section L does not mention requirements for Section K - Representations, Certifications and Other Statements of Offerors. What are the requirements for Section K?

A. Section K is Representations, Certifications and Other Statements of Offerors required for verify your company can do business with the federal government and how they are representing them self.

6. Which proposal Volume and Section does the Government want Offeror’s Section K –

Representations, Certifications and Other Statements of Offerors?

A. This is a volume, section K is a requirement ( question 6 answers)

7. Please confirm if the Government requires the basis of estimate, pricing summary, cost element breakdowns and associated price narratives per L.3.4.3 to be submitted in excel format, as a separate document from the Price Breakdown Worksheet provided with the solicitation files?

A. Yes, all is required to evaluation price

8. What is the current staffing level for the Florida Army National Guard Nonclinical Case Management contract being performed by the incumbent? What is the breakdown of the current case management team (how many of each)?

a. Clinical Psychologist=1

b. Psychological Health Coordinator= (will provide shortly)

c. Behavioral Care Coordinator=1

d. Registered Nurse Case Manager (to include lead RN)=4

e. Administrative Care Coordinator=6

f. Project Manager=1

Some positions are currently not filled as they are switching out and bringing on new employees. Unfilled positions were not calculated in these numbers

9. What was the previous contract award number, amount and incumbent contractor name?

A. W911YN19C0005, Vergence, LLC

10. Can you provide us with incumbent personnel contact information?

A. No

11. Are there any special qualifications for the Lead Registered Nurse?

A. PWS 1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses for skills applicable to performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information.) (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified and qualified to provide services.)

PWS 1.6.2 Lead Registered Nurse (Nurse Case Manager-NCM) The non-clinical case nurse manager requires the expertise as dictated by the "practice of nursing" which is the systematic application of substantial specialized knowledge and skills derived from the biological, physical, and behavioral sciences, to the care, treatment, counsel, and health teaching of individuals who are experiencing changes in the normal health processes or who require assistance in the maintenance of health and the prevention or management of illness, injury, or disability. Minimum qualifications are:

a. Active, unrestricted registered nurse license from any U.S. jurisdiction

b. Able to meet all licensure requirements in AR 40-68, Chapter 4-8

c. Active (unexpired) Basic Life Support (BLS) certification by the American Heart Association

d. A minimum of two (2) years' experience with knowledge of military culture All positions have qualification requirements as well that can be find in the PWS.

12. Will the Program Manager be located at the government’s facility, or at the contractors facility?

A.This would be determined by the contract company not the government.

Whatever determination is made all contractual obligations shall met.

Q: 1.PWS paragraph 5.6.1 says the contractor shall process medical records and "Provide a records custodian". Is this work supposed to be performed by the care coordinators or does the government wish to add a requirement for a full-time records custodian to manage the records for the 10,000 service members to be monitored? If not, which position mans the records room?

A: The government does not wish to add a full time records custodian. Currently all contracted employees process and manage the records. All records are digitally maintained at the State level. Hard copies are at the unit level. Contracted employees are responsible for updates in the records of the individuals whom they are involved in a medical process with. This includes task such as collecting new medical documentation for a case and uploading it to the data base of record.

Q: 2. Section B of the RFP says to see the PWS for the description of the Lead Registered Nurse and Program Manager. Neither of these positions are listed in section 1.6 of the PWS (key personnel). The qualifications are not listed for the Program Manager or the Lead Registered Nurse. The requirements are not listed for the Program Manager or the Lead Registered Nurse. Please provide the qualifications and requirement A: Lead Registered Nurse has all the same qualifications as the registered case manager’s positions. The only addition to this is it is a managerial roll supervising other positions. Any additional requirements or experience is at the discretion of the contract company. It is the responsibility of the contract company to ensure a good working fit. Program Manager description is PWS 1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this erson, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

Q: 3. Could the Associates degree be waived for someone who has multiple years in military readiness and/or case management experience with another NG State?

A: No

Q: 4. Does the entire case management team work from Camp Blanding/Pinellas Park or can most of the CM work be done through Telework?

A: Work location is based off of office space provided by the government in order to ensure updates of government IT and access to secure sites as well as telephones. Telephones cannot be removed from J6 designated lines. Any cost for items, such as phones, incurred by contractor due to change of working venue for circumstances requiring telework or alternate work station, will not be incurred by government. Contract company should have a telework policy in the event of an emergency situation. Contracted employees shall be accessible to FLARNG by telephone during the regular duty day in order to meet deliverables.

Q: 5. Regarding BH Access Line (5.1.6) what are the eligibility requirements before being included in the on-call rotation?

A: Clinical Psychologist Qualifications or Psychological Health Coordinators qualifications

Q:6. Are the 50 wellness promotion focused activities (5.2.1) in conjunction with PHAs, SRPS, SRCs? If not, where are these located?

A: 50 is an average and there can be anywhere from 40 to 80 events in a year that fall into one of the following categories: MRC4 Events, SRP events, SRC events, and Yellow Ribbon events. These events are located across the State of Florida. Manny events will take place at Camp Blanding Training Center (2 to 4 per month on average) reducing the need for contractor travel.

Q.1. Psychological Health Coordinator= 3

Q.2.Also, it was stated " Some positions are currently not filled as they are switching out and bringing on new employees. Unfilled positions were not calculated in these numbers". Can you please let us know which / how many positions are not currently filled? We need this information to prepare our pricing accurately. If we receive a response by Monday August 10, 2020, this will give us ample time to finalize our bid without needing to request an extension.

A.2 The current contractor has planned for 16 total positions.

Q.8. Based on current staffing numbers previously provided, what are the unfilled positions and given the shortages, does the government believe the current staffing level is sufficient?

A.3. No we do not believe the current staffing numbers with the vacancies are sufficient.

Q.3 For the Technical Volume page limit being set at 10 pages, we assume resumes don't count towards that, since there were over 10 positions noted. Can you please confirm this?

A. No, resumes and certifications do not count.

Q.4.It was asked in the questions (Q6) “Which proposal Volume and Section does the Government want Offer’s Section K ‘Representations, Certifications, and Other Statements of Offerors’,” the Government’s response was, “This is a volume, section K is a requirement.” In our experience ‘Representations, Certifications, and Other Statements of Offerors’ can be summed up in a sentence or small paragraph. Does the Government want a separate Volume for Section K, and if so, what documentation is required to be included in Section K?

A. Please refer to:

L.1.1. The offeror’s Quote and supporting documentation (Response) shall be submitted in digital format and emailed to the address below: Contracting Specialist: Erika John to Erika.l.john2.civ@mail.mil Contracting Officer: Matthew Michael to matthew.j.michael2.civ@mail.mil L.1.2. The offeror’s response shall consist of one (1) three (3) volume which shall include Technical, Cost/Price, Past Performance and Solicitation, Offer and Award Documents and Certifications/Representations. Files shall not contain classified data.

Section K falls under Other (other supporting documentation) required document. If section K isn’t completed per the RFQ then your company will not be evaluated, due to missing requirements.

Q.5. In our experience, Clinical Psychologists and Psychological Health Coordinators are professional services. Are all labor categories in this contract SCA Positions, and if so, what labor classifications does the Government suggest for these positions?

A.5. We look at pricing from the department of labor, but clinical psychologists & psychological health coordinators GS-0180

Q.6. RFP V.4, Section L, para. L.1.3, page 59 states, “L.1.2. The offeror’s response shall consist of one (1) volume which shall include Technical, Cost/Price, Past Performance and Solicitation, Offer and Award Documents and Certifications/Representations.” Controversially, Section L.3.4 requires three (3) proposal volumes, and does not mention Award documents or representations and certifications. Please further specify the names, titles, and document formats for each Proposal Volume to be submitted.

A. This is a solicitation at this time an award document isn’t a factor. Please refer to question Q.4 on this page and Q&A set 1 Q.6 The Government requires the Offeror to submit their proposal in electronic format only to the email addresses specified above (see Section 1.1). The submission shall be clearly indexed and logically assembled (pg 59 L.3.1, 3.2 RFQ). Each volume (Q&A set 1 or the RFQ section Q.3 & L.3.4) or the RFQ shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be sequentially numbered from 1 to ‘x’, with ‘x’ being the final page of the volume, inclusive of all appendices and attachments. Proposal shall conform to the following characteristics:

Margins – Top, Bottom, Left, Right – 1” Gutter – 0” From Edge – Header, Footer 0.5” Page Size, Width – 8.5” Page Size, Height – 11” Font: Arial Font Size: 12 pt Font Size for Charts, Illustrations and Tables: No less than 8 pt Format: Adobe PDF (Except for Price Breakdown Worksheet )

Q.7. Please further specify page limitations for Volume I – Technical: Does the ten (10) page limitation apply to the whole Volume, or just Section 2 – Task Execution?

A. The 10 page limitation applies to section 2, section 1 should be resumes and certifications per position.

Q.9. The PWS in section 1.4.9, Lists responsibilities of the Contract Manager. Section B of the RFP is asking for pricing for a Program Manager. Is the Government using Contract Manager and Program Manager synonymously?

A.9. Yes