PWS_PressureTanks_2024new02_DF Final.pdf

Performance Work Statement (PWS)

Preventive Maintenance and subsequent Technical Safety Inspection by an appointed authorized inspection organization (Zugelassene Überwachungsstelle - ZÜS) at Pressure systems, compressed air tanks and expansion vessels at

United States Army Garrison Bavaria (USAG)

- Grafenwoehr Tower Barracks (TB)

- Vilseck Rose Barracks (RB)

-Hohenfels Training Area (HTA) -Garmisch-Partenkirchen (GAP)

W912PB-24-D-XXXX

07 March 2024

Table of Contents

1.0 INTRODUCTION 4

1.1 Background 4

1.2 Objectives 4

1.3 Climatic Conditions (N/A) 5

1.4 Facility Access 5

1.5 Traffic Flow (N/A) 5

1.6 Drainage (N/A) 5

1.7 Restoration of Landscape Damage 5

1.8 Dust Suppression (N/A) 5

2.0 REQUIREMENTS 5

2.1 Description of Services 5

2.2 General Information 6

2.3 Emergency Services 8

2.4 Contract Administration and Management 8

2.5 Work Management 13

2.6 Demand Maintenance Orders (DMOs)/Demand Repair Order (DROs) 16

2.7 Preventive Maintenance 17

2.8 Warranty Program 17

2.9 Technical Document Library Operation 17

2.10 Cost Estimates (CS) 18

2.11 Security 19

2.12 Security Training 21

2.13 Safety 22

2.14 Training, Physical Requirements, or other Expertise Required 23

2.15 Environmental Requirements 24

2.16 Contingency Plans 26

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS 28

3.1 Quality Assurance 28

3.2 Quality Control Plan 28

4.0 PERFORMANCE TASK REQUIREMENTS 29

5.0 COMMON LEVELS OF SUPPORT (CLS) provided as Attachment 01 31

6.0 DELIVERABLES 33

7.0 RELATED DOCUMENTS………..…………………...………….………………… 35

7.1 Definitions and Acronyms………………………………………

7.2 Applicable Directives, Publications…………...…………………………..…44

7.3 Technical Exhibit (TE) Index…………...…………………………………… 45

7.4 Service Contract Reporting …………...……………………………….…… 45

1.0 Introduction

This is a non-personal service contract to provide Base Operation and Support Services for the USAG Bavaria Military Communities that includes Grafenwoehr Tower Barracks, Vilseck Rose Barracks, Hohenfels Training Area, and Garmisch-Partenkirchen in Germany. The Government will not exercise supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all necessary labor and parts required.

1.1 Background

Based on the recurring safety inspection according to the binding German Betriebsicherheitverordnung, (BetrSichV, Para 15;16) the compressed air tanks and expansion vessels within USAG Bavaria are subject to mandatory technical safety inspections. The recurring period of the interior testing is within every five (5) years, the pressure strength testing at latest every ten (10) years. Those technical safety inspections must be executed per an appointed technical inspection organization - ZÜS (zugelassene Überwachungsstelle), so called TÜV or DEKRA. (BetrSichV, Para 15,16, annex 2, Article 1).

The result is an awarded ZÜS (TÜV or DEKRA) safety inspection certificate of the interior and pressure strength testing, to grant safe operation of all compressed air tanks and expansion vessels. To gain certification, a pre-inspection with preventive maintenance work is mandatory.

1.2 Objectives

The objective of this contract is to obtain safety certificates from an authorized technical testing organization (e.g. TÜV or DEKRA) through the annual maintenance of USAG Bavaria Compressors as well as pre-inspection and repair of all compressors, expansion vessels and compressed air tanks

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses and permits required to perform this work under this contract

1.3 Climatic Conditions – N/A

1.4 Facility Access

The Contractor will have access to all systems and equipment to be serviced under this contract during the regular operation hours as determined under Paragraph 2.2.2.2.

1.5 Traffic Flow – N/A

1.6 Drainage – N/A

1.7 Restoration of Landscape Damage

Trees or other landscape features, as well as irrigation systems, damaged by the Contractor’s work performance shall be restored to their original condition by the contractor at no additional cost to the Government.

1.8 Dust Suppression – N/A

2.0 Requirements

2.1 Description of Services

For a specific description of the services to be provided under this contract, Reference is made to Attachment 01 / 5.0 Common Level of Support (CLS) and the service description in the Performance Work Statement (PWS).

2.1.1 Non-Personal Services

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the U.S Government and its employees. Non-personal service contracts are authorized by the U.S.

Government in accordance with Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information

2.2.1 Transition (Phase In/Phase Out) - N/A

2.2.2 Place of Performance and Hours of Operation

2.2.2.1 Place of Performance

The work to be performed under this requirement will be performed throughout the entire area occupied by USAG Bavaria which includes Grafenwoehr Tower Barracks (TB), Vilseck Rose Barracks (RB), Hohenfels Training Area (HTA) and Garmisch-Partenkirchen (GAP). Locations listed in Technical Exhibit (TE) List, Attachment 2.

2.2.2.2 Hours of Operation

Regular Service: The Contractor shall conduct regular business, between the hours of 0730 to 1630, Monday through Friday, except local national law holidays (Federal Republic of Germany, State of Bavaria) as well as or when the U.S. Government facilities are closed due to local or national holidays, emergencies, administrative closings, or similar U.S. Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the U.S Government facility is not closed for the above reasons.

Emergency Service: In case of emergency work, the contractor shall be responsible for conducting business on Saturdays, Sundays, American and Host Nation Holidays and during local and national wide emergencies situations. Emergency repair services will be performed on a basis of 24/7 (twenty-four hours seven days) unless directed otherwise by the KO.

2.2.2.3 Installation Closures

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day or reschedule the work for the next business day following the closure.

2.2.2.4 Inclement Weather Delay

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain COR approval to resume operations.

2.2.2.5 U.S. Federal Holidays

The Contractor’s regular performance shall not be required on the U.S. Federal public holidays and Host nation (German) holidays, as listed below, unless otherwise directed by the KO/COR/ACOR or in case of an emergency.

U.S. Holidays:

New Year’s Day January 1st Martin Luther King Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth Day June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

2.2.2.6 Host Nation (Federal State of Germany, State of Bavaria) Holidays:

Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer or in case of an emergency.

German national and local State of Bavaria holidays are:

New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas December 25th Christmas Day, December 24th 2nd Christmas December 26th

2.2.2.7. Training Holidays:

USAREUR (US Army Europe) has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

2.3 Emergency Services.

2.3.1 Contractor Employees Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the U.S. Government.

2.3.2 Contractor Employees Accident Reporting.

The Contractor shall comply with Operational Safety laws (German: Unfallverhuetungsvorschriften) and Health Administration (German: Arbeitsschutzgesetz) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the designated Government representative/COR within two (2) hours of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report: https://www.formalu.com/forms/29112/united-states-army-corps-of-engineers-accident-investigation-report (or equivalent reporting form) shall be delivered to the designated Government representative/COR within three (3) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs. (Deliverable A001)

2.4 Contract Administration and Management.

2.4.1 Post Award Conference and frequently Performance Evaluation Meetings The Contractor shall attend the post award conference convened by the Requiring Activity and/or KO within fourteen (14) days after contract award

In addition to the Contractor's responsibility for overall management during the performance of this contract, administration of the contract requires the highest degree of coordination and cooperation between the Government and the Contractor. (Deliverable A002)

2.4.2 Government Roles - the following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions regarding to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR / Alternate COR (ACOR) or Designated Government Representative Functions.

The COR/ACOR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR/ACOR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies;

coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America

(USA).

2.4.3 Contractors Key Personnel.

Appointed key personnel shall be available 24/7/365, including U.S Federal and Host Nation holidays and in any emergency. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language minimum III (three) in accordance with (IAW) AEP 690- 70 Appendix H, https://www.aepubs.eur.army.mil/AE-Regulations. Certificates shall be presented on request. A list of contract key personnel shall be provided to the Government representatives/KO/COR within 5 business days after contract award. (Deliverable A003)

2.4.3.1 Contractors Key Personal are for a minimum the appointed Project Manager and Alternate, as well as Site Foreman and Alternate. Any unattainability (e.g. planned vacations) shall be reported to the Government in writing in an unsolicited and accurately timed way and an alternated shall be appointed with fully obligations.

2.4.3.2 Organization Chart: The contractor’s complete personnel work force (including key personnel 2.4.3.1) on this contract shall be designated in writing (Organization – Chart) to the KO, COR and at the start of the contract (within 5 business days after contract award), including positions, phone numbers, mobile phone numbers, email addresses and granted availability in emergency cases and planned annual leave time (vacation), including their announced alternate. Any unavailability shall be immediately reported to the KO by the assigned Government representative/COR or Surveillance Inspector. (Deliverable A003)

2.4.3.3 Project Manager.

The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work. The name of this person and an Alternate Program Manager, (APM) who shall act for the Contractor when the Program Manager is absent, shall be provided in writing to the Contracting Officer (KO) through the Contracting Officer Representative (COR), no later than five (5) calendar days after contract award. The PM and APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between 0730 through 1600 hrs. Monday through Friday.

The PM and APM shall be able to communicate clearly in the English language. (Deliverable A005)

2.4.4 Contractor Requirements.

The Contractor shall provide an Installation Pass Log of all Contractor employees, subcontractors, subcontractor employees, and their vehicles including last, first, middle name of the employee (and subcontractors); copy of her/his valid personal identifier (e. g. passport); copy of his/her valid residence permit (only for non-EU citizens); date the employee will start working on the installation included probation and training period; criminal record certificate (polizeiliches Führungszeugnis); security questionnaire for a simple security check; registration information on privately owned vehicle (POV) used for the work at the installation: plate number, country, make, model, year, body type, and color.

The log shall be updated immediately as employees are added or removed and include last, first, middle name of the employee’s sponsor (if applicable, for the time a new employee does not have any permanent installation access) as well as contact details of the sponsor. The updated installation pass log shall be current and available at any time upon request by the Government and submitted to the COR and ACOR NLT the post award conference and within five (5) days after any changes to the log (Deliverable A004).

2.4.4.1 Qualification Standards

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.1.1. Special Qualifications / Certifications / Requirements At a minimum, the contractor shall possess personnel with the following certifications:

1. A certified pneumatic specialist within an accompanying German Journeyman’s m/f/n Certificate (Gesellenbrief) for maintenance, repair work and pre-inspection

2. A Master craftsmen/craftswoman (Handwerksmeister/-innen) or analog subject pneumatic (Drucklufttechnik).

3. ZÜS inspectors (e.g. TÜV or DEKRA) to perform interior safety inspections and pressure/strength tests.

The contractor shall provide qualification after employment of new personnel within fourteen (14) business days to the COR/ACOR or to the KO.

2.4.4.2 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.4.3 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the U.S. Government. The Contractor shall ensure all personnel present a professional appearance while working on the U.S. Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. U.S. Government Publishing Office-www.gpo.gov. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.4 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with Army Regulation 600-50, Standards of Conduct, Department of the Army, https://armypubs.army.mil.

2.4.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the U.S. Government. The Contractor shall provide to the KO or designated U.S. Government representative/COR corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.5 Work Management.

Work requirements and timelines shall include coordination with the COR and/or ACOR and Directorate of Public Works (DPW) Utilities Branch USAG Bavaria. Further details see Attachment 01, – Common Level of Support CLS 411, Paragraph 5.1 – 5.5

2.5.1 Building access Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the COR/Building/Facility Manager in charge of the facility where the work is to be done. A Building owner list can be requested at responsible DPW key office through DPW Management POC’s and / or COR. A Maintenance time schedule plan is essential as stated in CLS 411 Attachment 01.

2.5.2 Key Issue / Key Control.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan, and the Contractor’s Security Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the DPW Management, COR and Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer (KO), re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan. A Key log file shall be implemented by the contractor with Name of Key Holder, Key received date and keys shall be pro-active renewed. A key log file must be submitted to the COR within thirty (30) working days of contract award. Updates and changes to the key log file must be submitted immediately. (Deliverable A006)

2.5.3 Immediate Work Status / List.

The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours. All repair/service orders shall be listed in a MS Excel file with location numbers, building numbers and inventory numbers and repair/service status and repair/service parts status. This work status list shall be updated frequently and be sent automatically monthly via Email to the COR. This immediate list serves the present status (Deliverable A007)

2.5.4 Emergency POC and respond.

For emergency, the Contractor shall respond within two (2) workdays after inquiries from the KO, COR and DPW management. POCs are primarily the current CORs and their inspectors. (Deliverable A008)

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of service accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense and in its original condition.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of meeting all laws and regulations under restriction of Federal Republic of Germany as well as the State of Bavaria and U.S. Military Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use U.S.

Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.7 Environmental Requirements.

The Contractor shall meet all requirements of the DPW USAG BAV Environmental (ENV). For more information please contact DPW Environmental USAG BAV, https://home.army.mil/bavaria/index.php/environmental.

2.5.7.1 Particulate Matter - N/A

2.5.7.2 Construction permits – N/A

2.5.7.3 Maintenance/ Installation of Work Site

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.4 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the DPW-ENV IAW DoD regulations.

2.5.7.5 Actions and Delivery – N/A

2.5.7.6 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the U.S. Government, the Contractor shall perform service installation or maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO/COR.

2.5.7.7 New Components.

New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the KO/COR for acceptability prior to installation.

2.5.7.8 Energy Conservation Standards.

The Contractor shall provide material and equipment (e.g. such as lamps) which meet the requirements of the energy conservation program. Electrical equipment and fixtures shall be high efficiency Energy Star or equivalent rated equipment.

2.6 Demand Maintenance Orders (DMOs) / Demand Repair Order (DROs) The Contractor shall be responsible for all materials required for repair work. For clarity, the price for DMOs reflected in the Pricing Matrix and applicable contract CLINs shall be inclusive of all DMO related repair costs. - Common Level of Support (CLS) 411, (Paragraph 5.1 – 5.5)

2.7 Preventive Maintenance Orders (PMOs)

Common Level of Support CLS 411, Paragraph 5.1 – 5.5

2.7.1 Technical Exhibits inventory list (TE).

The Contractor shall perform duties including, but not limited to, maintaining and updating the Government’s Technical Exhibits (TE) referenced in the TE Index as needed. The Contractor shall provide TE updates and TE Index updates electronically and immediately to the designated Government representative/COR, as needed throughout the life of the Contract. (Technical Exhibits inventory list, Attachment 2)

2.7.2 Conversion of Demand repair order (DRO) to a greater Project.

The Contractor shall not at any time exceed the repair order without approval by the DPW/COR/KO.

The Contractor may determine that a repair, as requested, will exceed the cost threshold during execution or prior to execution. The procedures for each circumstance are detailed below.

2.7.3 Conversion during Execution.

The Contractor shall stop work immediately upon determining that a DRO will exceed the cost threshold. The Contractor shall immediately notify the COR of the status of the DRO and complete the following tasks:

- The Contractor shall notify the DPW/COR in writing of the reason for expecting the DRO to exceed the cost threshold.

- The Government may initiate a greater repair project or cancel the repair.

- If the Government cancels the repair, the Contractor shall cease work and leave the work site in a safe and stable condition.

2.8. Warranty Records.

The Contractor shall comply with standard Army execution and warranty claim action reporting programs, as defined in AR 700-139. https://armypubs.army.mil. Bought articles by the contractor shall be brought with the warranty certificate and shall be filed in the O&M library. Warranty

Records must be submitted within ten (10) workdays to the COR/ACOR. (Deliverable A009)

2.9 Technical Document Library Operation.

The Contractor shall store, maintain, and make technical documents available to all Government personnel and others approved by DPW upon request. If electronic versions are available, the Contractor shall provide these via e-mail or other electronic media. If no electronic copy is available, the hardcopies will be scanned and sent to the Government personnel and others approved by DPW.

Contractor shall obtain and record adequate contact information from the borrower. In the case where only one hardcopy exists, and the document cannot be scanned, the documents shall be made available for reference or for copies. The Contractor shall maintain all warranty documents in an electronic data base and made available at any time.

2.9.1 Repair and Replacement.

The Contractor shall report damages to the COR/ACOR/Inspector within the same work day to regular business hours. Damages can include those found on site during inspections, maintenance and/or repair of other areas or damages caused by the Contractor during the repairs/installations/services. The Contractor shall repair or replace parts with products similar in appearance to the original.

2.10 Contractors Cost Estimate (CE)

2.10.1 Cost estimate (CE)

If a service repair is recognized by the contractor due to regular maintenance and inspection or other, and cannot be fixed inner this portion, contractor shall inform responsible Government representative/COR to discuss an immediate, quick fix or estimating a cost estimate to the Government.

Cost Estimates shall be issued immediately after notifying the repair. But within a maximum of two (2) business days. Except Emergencies which requires an immediate action. An assumption of Labor Hours and material spare parts shall be noted in the cost estimate in accordance to each Contract Line Item Number (CLIN).

An acceptance by the assigned Government representative/ COR, Inspector must be provided, before contractor can start the repair.

CE in detail showing costs in Labor hours and material parts will be confirmed electronically via email to Contractor’s Key Personnel and their administration.

For a simplified workflow it can also be organized to receive the CE in a form as above, the acceptance of repair is then accepted with an official signature by a government employee on the issued Cost Estimate (CE). This signed document is considering as an official order. This agreement is only valid by mutual consent. (Deliverable A010)

2.10.2 Materials, repair parts.

The Contractor shall be responsible for all materials and parts required for regular Maintenance, Inspection and service/repair work. For clarity, the price for parts applicable contract CLINs shall be inclusive of all related costs.

- All part components prices and articles shall be presented in original on every cost estimate, DRO and invoice from the manufacturer source or aftermarket supply chain source.

- Government reserves the right to request the origin invoice of delivery source with every order.

2.11 Security

2.11.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.11.2 Rules, regulations, direction, and requirements issued by the U.S. Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all U.S. Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in Army Regulation AR 380-5, Department of The Army Information Security Program (https://armypubs.army.mil/), and secured on request in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.11.3 U.S. Government Vehicles. N/A

2.11.4 Contractor Vehicle Registration.

Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers always operating on the installation. The list may be used in case of emergency and/or another contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.11.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05, https://armypubs.army.mil/. The Contractor shall provide upon request all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the U.S. Government may require changes in contractor security matters or processes.

2.11.5 Contractor and Vendor Access.

Military Communities privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid driver's license, current vehicle registration, and proof of host nation required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.11.5.1 All Contractor personnel requesting access to Military Communities will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a valid issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge (Installation Pass) at the VCC with the length of access allowed. The maximum access length for visitor badging is from known today one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate, depends on given privileges subscribed by Government’s sponsor. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of each Military Community.

2.11.6 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities).

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW Army Regulations AR 190-13, The Army Physical Security Program. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.

2.12 Security Training.

2.12.1 Anti-Terrorism (AT) Level I Training.

IAW Army Regulations AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: https://jko.jten.mil. (Deliverable A012) https://jko.jten.mil./

2.12.1.1 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 calendar days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days. It will also be acceptable for the new hire to take the training online and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.12.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the USAG Bavaria’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to each Military Community, Police Department and the Government representatives. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via electronic within 30 calendar days of completion. Documentation to be used by the COR to satisfy this requirement can be found at:

https://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

(Deliverable A013)

2.12.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website: https://cdse.edu/catalog/elearning/GS130.html.

(Deliverable A014)

2.12.4 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.13 Safety.

The Contractor shall safeguard and maintain all U.S. Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10 (https://armypubs.army.mil), The Army Safety Program.

2.13.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees.

2.13.2 Occupational Safety and Health (OSHA).

https://cdse.edu/catalog/elearning/GS130.html https://armypubs.army.mil/

The Contractor shall comply with the (U.S.) Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; U.S. Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1- 1). The appointed authority in Germany analog to OSHA is the Bundesministerium fuer Arbeit und Soziales (BMA) and its authority Deutsche Gesetzliche Unfallversicherung (DGUV) and the statute of Arbeitsschutzgesetz (ArbSchG) with its applicable binding prevention and regulations. The Contractor shall comply with all applicable local national laws and regulations and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in prevention standards.

2.13.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for persons, including outside Contractors and property managers, who manage, supervise, and perform hot work. It covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.

2.13.3.1 A Hot Work Permit Log shall be issued by each Military Communities’ Fire Department; it will be maintained and presented to the KO or designated Government representative/COR before starting such work. The Contractor shall take corrective action to remedy reported deficiencies IAW the terms of this contract.

2.14 Training, Physical Requirements, or other Expertise Required.

2.14.1 Certified (ISO Certifications).

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the U.S. Government but more specifically by the local national requirements. The Contractor shall ensure its employees are certified or licensed in the appropriate U.S. Environmental Protection Agency (EPA), hence to the local nation’s standard applicable to the DIN EN ISO Standards.

2.14.2 Asbestos Awareness Training. N/A

2.14.3 Child Abuse Prevention, Identification and reporting.

All Contractor employees working in support of the Child, Youth and School Service (CYSS) at the Child Development Center (CDC), and/or the Youth Activity Center shall be escorted at all times. The Contractor employees shall check in with the front desk and not proceed until escorted by a staff member to the work area. The escort will remain with the contract worker at all times. If the escort leaves or is not available, the contractor shall stop work and wait at the front desk.

2.15 Environmental Requirements.

2.15.1 Green Procurement.

Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines. The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry.

2.15.1.1 Suitable materials that meet standards for recycle/reuse may go directly to a recycling facility. All suitable concrete/asphaltic materials may be crushed, recycled, or stockpiled at a designated site on each Military Community on a temporary basis. All recycled/reused concrete/asphalt materials must be removed from each Military Community by the end of the project schedule. Use of the material processed for engineering fill, aggregate, or reconstituted concrete or asphaltic pavement constitutes recycling.

2.15.2 Environmental Compliance.

The Contractor shall comply with all local national law and regulations and U.S. installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local national law, U.S installation law, and according to manufacturers’ recommendations.

The Contractor shall be financially liable for all fines and associated costs for non-compliance regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or designated Government representative/COR.

2.15.3.3 The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from each Military Community‘s Environmental Policy.

2.15.3.4 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable local national environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and Military Communities regulations. Contractor shall immediately report any conflicts between applicable local national environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO and COR and the Military Communities Fire Station / DPW-ED. Any questions regarding EMS may be directed to the Installation EMS Coordinator or Contracting Officer’s Representative.

2.15.4 Perform Hazardous Material Work. N/A

2.15.5 Spill Plan.

The Contractor shall comply…