PWS- 2025.pdf

UNCLASSIFIED

i

PERFORMANCE WORK STATEMENT

MCRD UNIFORM ALTERATIONS

ATTACHMENT (1) TO SOLICITATION M0026324R0002

TABLE OF CONTENTS

1.0 INTRODUCTION

2.0 BACKGROUND

3.0 ALTERATION SERVICES

3.1 SCOPE OF WORK

3.2 CONTRACTOR PERSONNEL

3.3 MATERIALS AND SUPPLIES

3.4 WORKMANSHIP

3.5 TRANSPORTATION OF UNIFORMS

3.6 DELIVERY SCHEDULE

3.7 TRACKING REQUIREMENTS

3.8 FORECAST OF PERSONNEL

3.9 PACKAGING AND MARKING

3.10 PRESSING:

4.0 QUALITY CONTROL / QUALITY ASSURANCE

4.1 CONTRACTOR QUALITY CONTROL PLAN

4.2 GOVERNMENT QUALITY ASSURANCE

5.0 TRANSITION PERIOD

5.1 TRANSITION IN:

5.2 TRANSITION OUT:

6.0 FEDERAL HOLIDAYS

7.0 APPENDIX

7.1 APPENDIX 1 DEFINITIONS AND ACRONYMS

7.2 APPENDIX 2 PUBLICATION AND FORMS

7.3 APPENDIX 3 HISTORICAL WORKLOAD DATA

7.4 APPENDIX 4 UNIFORM ITEMS

7.5 APPENDIX 5 PERFORMANCE REQUIREMENTS SUMMARY

Attachment 1 MCRD Uniform Alterations PWS

1.0 INTRODUCTION

The Marine Corps Recruit Depot (MCRD) Parris Island Recruit Depot Clothing Branch has a requirement for uniform tailoring services for all Marine Corps Recruits (male, female, active duty and reserve duty) and Drill Instructors Candidates in training stationed at Marine Corps Recruit Depot/Eastern Recruiting Region, Parris Island (MCRD Parris Island). The estimated quantities of personnel represent the Government’s best estimate on an annual basis. The Government reserves the right to modify uniform tailoring service schedules based on mission requirements at MCRD Parris Island.

2.0 BACKGROUND

The Marine Corps Recruit Depot/Eastern Recruiting Region, Parris Island (MCRD Parris Island) and Drill Instructor Candidate School, train Marine Corps Recruits, and Drill Instructors Candidates. During training, these Recruits and Marines are issued a variety of uniforms for wear throughout their Marine Corps career. The uniforms they receive must be tailored to meet Marine Corps standards as set forth in the Marine Corps Uniform and Alterations Manual (TM 10120-15/1B). This requirement is for tailoring services of Marine Corps uniforms to comply with TM 10120- 15/1B as set forth in the schedule and this Performance Work Statement (PWS). Fitting, marking, and tailoring are conducted at MCRD Parris Island Building 6007 (Male Recruits) and Building 927 (Female Recruits).

3.0 ALTERATION SERVICES

The alterations of uniforms by the Contractor shall be accomplished in accordance with strict time frames dictated by training schedules from the Recruit Training Command and Drill Instructor Candidates School. The Government, along with the Contractor, must work closely to ensure all uniforms are fitted, tailored, and returned to the individual within the time frames established by the training schedules.

Issue and Fitting Process: The issue and fitting process for all uniforms altered under this contract has evolved over the years into a streamlined operation, considering the volumes of personnel fitted for uniforms. The following provides an overview of the initial issue and fitting of uniforms prior to actual alteration by the Contractor.

Government personnel are responsible for the issue, initial fitting (O-2 Appointment) and follow-on fitting appointments (O-3 and O-4 Appointments) of all individuals receiving uniforms.

During the “O-2, O-3, and O-4 Appointment, the Government fitters shall identify discrepancies in the fit of the garments that do not meet the requirements of the TM 10120-15/1B. The Contractor’s tailor will mark, as appropriate, all alterations required to correct the discrepancies.

3.1 SCOPE OF WORK

3.1.1 Performance-based Outcomes:

The Contractor shall provide MCRD Parris Island (on a continual schedule) with properly fitted military uniforms for all Marine Corps Recruits, and Drill Instructor Candidates. Additionally, the Contractor shall provide MCRD Parris Island (on a scheduled and unscheduled basis) with supplemental alteration services upon request. The Contractor shall develop and provide the transportation logistics to move tailors and uniforms between their location of operation within building 6007 (top floor room 202), to the Male Recruit Clothing Section (bottom floor of building 6007 room 121) and building 927 (Female Recruit Clothing Section) satisfying strict timelines stated in the delivery schedules within this PWS.

3.1.2 Performance-based Objectives, Standards, and Measures:

To determine whether performance-based outcomes have been met and what is considered acceptable performance, the Contractor service requirements are summarized into performance objectives and standards that relate directly to mission essential items. Attached to this PWS is Appendix 5 Performance Requirements Summary (PRS) describing objectives, standards, and measures. An Acceptable Quality Level (AQL), described in the PWS is the method the

Government will use to measure and assess Contractor performance against performance standards within the PRS.

The performance thresholds stated in the PRS describes the minimum AQL of service required for each performance requirement. Procedures that address how the Government will manage performance that does not meet performance standards as set by the AQLs.

3.1.3 Contractor Furnished:

The Contractor shall furnish all required labor, tools, equipment, management, and supervision necessary for the performance of all operations incidental to the marking, fitting, and alterations of male and female military uniform clothing. The Contractor shall furnish all materials except those items listed in paragraph 3.3.2 of this PWS.

3.1.4 Operating Hours:

Normal working hours for the Recruit Depot Clothing are 0600 (6:00 A.M.) to 1700 (5:00 P.M.) Monday through Friday. The Contractor may be required to work on Federal Holidays.

3.1.5 Overtime and Other Special Requirements:

The Government expects that the Contractor shall comply with all requirements of this contract within normal working hours. Any overtime determined necessary by the Contractor to accomplish the work load shall be considered Contractor’s management decision, and will not be approved for additional payment to the Contractor by the Government.

3.1.6 Uniform Issues per Recruit/Student:

The following list indicates how many of each uniform garment is issued per individual, which is categorized by type of military personnel. All garments may require tailoring services with the exception of male short/long sleeve shirts, which may only require Chevrons, as indicated below. All female shirts, however, may require alterations along with chevrons. Appendix 4 Uniform Items contains a list and picture of all uniforms requiring alterations.

3.1.6.1 Uniform Issues per Recruit (Male)

1 Green Coat 1 Blue Coat 2 Green Trousers 1 Blue Trousers 5 Marine Corps Combat Utility Uniform (MCCUU) that require name and service tapes 1 Short Sleeve Shirts: (Chevrons for 15% of a Company’s Private First Class (PFC) Recruits) 1 Long Sleeve Shirts: (Chevrons for 15% of a Company’s Private First Class (PFC) Recruits) 1 All Weather Coat

3.1.6.2 Uniform Issues per Recruit (Female)

1 Green Coat 1 Blue Coat 2 Green Trousers 1 Blue Trousers 5 Marine Corps Combat Utility Uniform (MCCUU) that require name and service tapes 1 Short Sleeve Shirts: (Chevrons for 15% of a Company’s Private First Class (PFC) Recruits) 1 Long Sleeve Shirts: (Chevrons for 15% of a Company’s Private First Class (PFC) Recruits) 1 Green Skirt 1 Blue Skirt 1 All Weather Coat

3.1.6.3 Uniform Issues per Drill Instructor Student (Male)

2 Green Trousers 5 MCCUU that require Name and Service Tapes 2 Short Sleeve Shirts: (Chevrons required) 1 Long Sleeve Shirts: (Chevrons required)

3.1.6.4 Uniform Issues per Drill Instructor Student (Female)

2 Green Trousers 5 MCCUU that require Name and Service Tapes 2 Short Sleeve Shirts: (Chevrons required) 1 Long Sleeve Shirts: (Chevrons required) 1 Green Skirt

3.2 CONTRACTOR PERSONNEL

3.2.1 The Contractor shall be required to furnish a sufficient number of qualified personnel to accomplish all work required within the time frames set forth in the delivery schedule of this contract. The number of Contractor personnel required at any given time may vary due to changes in Recruit training schedules.

3.2.2 The Contractor shall be required to provide continuous and uninterrupted tailoring service during the conduct of any scheduled clothing appointment. In the event the Contractor's employees require breaks or rest periods during a scheduled clothing appointment, the Contractor shall devise a system which provides uninterrupted tailoring service.

3.2.3 The Contractor shall provide a contingency plan, that outlines planned solutions (necessary to meeting all scheduled events) for interrupted service that includes but are not limited to; steam outages, inclement weather, base closure, building renovation and power outages (which may occur at any time). The Government will review the possibility of extending the delivery time (when possible) if extending the delivery time will alleviate the Contractor from incurring additional cost. However, if the delivery date cannot be extended, the Contractor will not be entitled to compensation. There is a potential for an average of ten (10) hours of steam outages and eight (8) hours of steam & power outages per year.

3.2.4 Contractor's employees shall observe and comply with all MCRD Parris Island rules and regulations applicable to contract personnel (including those applicable to the safe operation of equipment and vehicles).

3.2.5 The Government may require the Contractor to remove from the job site any employee found to be under the influence of alcohol, drugs, or any other incapacitating agent. The removal from the job site of such person(s) shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely services.

3.2.6 Contractor personnel shall not loiter in or around the Government installation.

3.2.7 The Contractor shallensure that the attire of those personnel conducting business aboard MCRD Parris Island presents a neat and tidy appearance (i.e. no ripped, torn or soiled clothing).

3.2.8 The Contractor agrees it will not employ active duty military personnel or any career civil service employee to perform work under this contract.

In performing the services required herein, the Contractor shall conform to all safety rules and regulations applicable to buildings and facilities which are in effect during the time of performance of this contract, specifically the Depot Order 5100.16F and Marine Corps Order 5100.8F.

3.2.9 The Contractor and his/her employees shall become acquainted with and obey all Depot regulations as applies to the operations of the functions described herein, and as applies to contract personnel employed and working aboard MCRD Parris Island.

3.2.10 The Contractor shall comply with all MCRD Parris Island security requirements. Upon request, the Contractor shall submit the name and address of each employee hired for work on this contract and complete any forms required for security. Neither the Contractor nor any of his/her employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of its operation.

3.2.11 Depot Access:

Contract personnel performing work under this contract who require access to the military installation shall obtain the appropriate vehicle passes and identification. Before services commence, the Contractor shall arrange to obtain identification passes for all employees and vehicles to be employed on the job site. This can be done by contacting the Command Security Manager on MCRD Parris Island. Privately owned and Contractor owned vehicles to be operated aboard the MCRD Parris Island must be registered within 48 hours after arrival at said installation.

Evidence of compliance with Automotive Liability Coverage must be presented upon application for MCRD base vehicle registration of privately owned vehicles. Contractor owned vehicles must comply with insurance requirements set forth in FAR 52.228-5 Insurance – Work on a Government Installation.

3.2.12 During performance under this contract, if the Contracting Officer notifies the Contractor, in writing, of any noncompliance in the performance of this contract regarding safety and health rules and requirements prescribed by applicable federal, state, and local laws, ordinances, and codes, and the Contractor fails to take immediate corrective action, the Contracting Officer may order the Contractor to stop all or part of the work until satisfactory corrective action has been taken. Such an order to stop work shall not entitle the Contractor to an adjustment of the contract price, reimbursement for resulting increased costs, or an adjustment of the delivery or performance schedule.

3.2.13 Insurance:

Within fifteen (15) days after the award of this contract, the Contractor shall furnish the Contracting Officer and the COR a Certificate of Insurance as evidence of insurance coverage in amounts not less than the amounts specified in accordance with FAR 52.228-5 Insurance – Work on a Government Installation. NOTE: All Certificates of Insurance forwarded to the Contracting Officer must be identified by the applicable contract number.

3.3 MATERIALS AND SUPPLIES

3.3.1 Contractor Furnished :

All labor, equipment, materials and supplies, unless otherwise specified, shall be provided by the Contractor. At no time will any material and/or supply be used which deviates from the original intended design, appearance, or standard required by the Marine Corps as specified in the latest TM 10120-15/1B.

3.3.2 Government Furnished:

The Government shall provide the following items for all Alterations:

Uniforms, chevrons, NCO stripes, name/service tapes, collars for blue coats, buttons for blue coats, service coats, long and short sleeve shirts, epaulets, belt loops, and pocket flaps (excluding snaps).

Other items may be provided by the Government as circumstances dictate. The Government will provide water, sewer, steam (where applicable), heating and cooling, and electrical power services at Building 6007, Marine Corps Recruit Depot- Parris Island (MCRDPI) for alterations. The fitting appointments shall be performed at designated areas on MCRDPI. The Government will provide approximately 8,563 square feet workspace, 600 square feet of office space, and 200 square feet of storage space in building 6007.

3.4 WORKMANSHIP

3.4.1 Alteration Markings:

All alteration markings shall be made by qualified Contractor tailors who are both experienced and familiar with altering military uniform clothing. Alteration marking shall be performed while the garment is on the individual to be fitted and include all markings necessary to alter the garment to within the tolerances specified in TM 10120- 15/1B. All alterations shall be in conformance with TM 10120-15/1B and include pressing seams and cuffs flat, and removal of any chalk markings, etc.

3.4.2 Sewing, Stitching, Cutting, and Tailoring:

All sewing, stitching, cutting, and tailoring shall be performed by qualified Contractor personnel and conform to the original intended appearance of the garment within the tolerances permitted by TM 10120-15/1B.

3.4.3 Original Design:

No uniform alteration shall be made which will alter or change the basic design or appearance of the uniform.

Further, no uniform alteration shall be made which will deviate from the normal alteration method specified in TM 10120-15/1B.

3.4.4 Fitting:

The Government fitters are responsible for providing the Recruits with the proper size uniforms. If the Government Fitter determines the recommended alteration is not required, the alteration will not be performed.

3.4.4.1 Sewing on of name and service Tapes:

Tapes shall be sewn on the MCCUU blouse and trouser with the ends of the tape turned under and using a plain straight stitch with thread that matches the tape fabric in accordance with TM 10120-15/1B.

(a) The Contractor shall sew on the name/service tapes and identify completion of work in accordance with the fitting dates listed in this PWS. The schedule for pick-up of MCCUU’s for sewing on of tapes is as stated in Section 3.6.

(b) Five sets of name/service tapes will be sewn on MCCUUs for DI school.

(c) The Government will only provide MCCUUs that are new or have been laundered prior to pick up for sewing on of tapes. The Contractor is not required to accept uniforms that are not in new or laundered condition to attach tapes.

3.5 TRANSPORTATION OF UNIFORMS

Transportation of all garments receipted for by the Contractor from the respective MCRD fitting decks to the Contractor's place of business, is at the Contractor's expense. The Contractor shall return all completed alteration garments to COR, located in building 6007 MCRD Parris Island.

3.5.1 Recruit Issues:

Garments shall be separated by item and Recruit Platoon within a Battalion. Separation shall be accomplished using colored tags. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Recruit clothing appointment:

3.5.1.1 Estimates of Male Recruits’ Uniforms from O-2 Appointment on any given day:

ITEM EST. QUANTITY

Gabardine, Poly/Wool Coat 300 Dress Blue Trousers 300 Gabardine, Poly/Wool Trousers 600 Long Sleeve Shirts 90 Short Sleeve Shirts 135 All Weather Coats 10

3.5.1.2 Estimates of Female Recruits’ Uniforms from O-2 Appointment on any given day:

ITEM EST. QUANTITY

Dress Blue Trousers 60 Gabardine. Poly/Wool Coat 60 Gabardine, Poly/Wool Slacks 120 Gabardine, Poly/Skirt 60 Dress Blue Skirt 60 Quarter Length Shirt 54 Long Sleeve Shirt 36 All Weather Coats 4

3.5.2 Drill Instructor Issues:

Garments shall be separated by item and Drill Instructors School Class.

3.5.2.1 Estimate of Drill Instructor Students’ Uniforms from First fitting to transport on any given day:

ITEM EST. QUANTITY

Men’s Gabardine, Poly/Wool Trousers

Men’s Short Shirts (Sew Chevrons only)

Men’s Long Sleeve Shirts 70 Woman’s Gabardine, Poly/Wool Slacks

Woman’s Gabardine, Poly/Wool Skirts

Woman’s Short Length Shirts 45 Woman’s Long Sleeve Shirt 15 MCCUU sets 400

3.6 DELIVERY SCHEDULE

The following delivery schedule consists of issues to Recruits, and Drill Instructors School Marines. The Training days (“TD” days) listed provides a basic plan that is subject to change as a result of holidays, training commitments, or at Command discretion. Federal Holidays that fall on Mondays have a significant impact on fitting. Other holidays may affect the turnaround time. All changes shall be coordinated between the Contractor and the COR or his/her authorized representative. When the schedule states "Fitting," one or more tailors will be required to be on site at MCRD Parris Island. Each Recruit/Candidate will require up to three fittings with the first fitting being the largest volume of clothing. The number, location, and times of fittings are subject to change at the Government’s discretion.

3.6.1 Recruit Schedule:

This schedule provides the general O-2 fitting appointment times for one company. Each company is divided into two series, “lead” being the first, and “follow” being the second series of the company. The schedule below will be valid for all companies within a Battalion and all Battalions within the Recruit Training Regiment (RTR). Companies that are 300 Marines or less may be put on a "company track" at the discretion of the RTR. When this occurs the company will operate on the "lead" schedule.

APPOINTMENTS T-DAY TIME (EST.) RETURN TO BLDG 6007

/ TIME

APPT O-2: (Lead) Males Bldg 6007 TD-26 0700-1700 TD-38 1500 APPT O-2: (Follow) Males Bldg

TD-27 0700-1700 TD - 39 1500

APPT O-2: (Lead) Females Bldg 927 TD-26 0700-1700 TD - 38 1500 APPT O-2: (Follow) Females Bldg

TD-27 0700-1700 TD - 39 1500

P/U 2 sets MCCUU Scheduled Co’s Location

TD-20 0745-0845 TD - 28 1500

P/U 3 sets MCCUU Scheduled Co’s Location

TD-36 0745-0845 TD - 46 1500

**APPT O-3: (Lead) Males Bldg

TD-42 0700-1700 TD - M2 1500

**APPT O-3: (Follow) Males Bldg

TD-43 0700-1700 TD - M3 1500

**APPT O-3: (Lead) Females Bldg

TD-42 0700-1700 TD - M2 1500

APPOINTMENTS T-DAY TIME (EST.) RETURN TO BLDG 6007

/ TIME

**APPT O-3: (Follow) Females Bldg

TD-43 0700-1700 TD - M3 1500

**APPT O-4: (All) Males Scheduled Co’s Location

M-6 1300-1630 TD - M11 1500

**APPT O-4: (All) Females Scheduled Co’s Location

M-6 1300-1630 TD - M11 1500

* All days are “calendar days” ** This includes PFC chevron sew on for contract and meritorious promotes.

3.6.2 Drill Instructor School Students Schedule

Alteration fitting appointments furnished for all Drill Instructor (DI) Candidates shall be performed in building #159, MCRDPI. Clothing will normally be available for alterations on or around (TD) 40 of the DI School schedule. The Contractor shall have seven (7) days from the date of receipt to alter and return drill instructor clothing to Organizational Clothing in building #159. Under normal delivery schedules, garments shall be inspected by the COR.

APPOINTMENTS T-DAY TIME (EST.) RETURN TO BLDG 6007

/ TIME

DI SCHOOL APPT T-40 0900-1200 Within 7 Days 0800

* All days are “calendar days”

3.6.3 Authorized Permanent Personnel Alterations:

Contractor shall provide alteration services for authorized Permanent Personnel recipients during their tour of duty on MCRDPI. Recipients who qualify for these alteration services shall deliver and pick up their uniforms at Depot Clothing, building 6007. The Contractor shall have five (5) working days from the date of receipt to alter and return the altered uniforms to Depot Clothing. Under normal delivery schedules, garments shall be inspected by the COR.

3.6.4 Expanded Hours:

Approximately 12 times a year the Recruit Depot Clothing Branch is required to expand their hours 1-2 hours each instance (approximately 6-10 hours). In the event the hours of the Recruit Depot Clothing Branch are expanded, the Contractor will be required to perform its work hours accordingly (usually no earlier than 0530 and no later than 1700), to support Marine Corps Recruit alteration appointments. Generally, tailor support will be the only service required after normal working hours should the Recruit Depot Clothing Branch temporary expand their hours of operation. 48 hours advance notice will be given to the Contractor prior to expanding hours of work.

3.6.5 Walk-in Tailoring of Recruits or Permanent Personnel:

During normal operating hours the Contractor shall have a tailor available for the tailoring of uniforms. All alterations shall be charged at the schedule price. The tailor will be expected to arrive to perform tailor services no later than 30 min after notified. Items shall be returned within three working days following the fitting. This is expected to happen approximately 50 times per year. This number can increase at the discretion of the COR as required. A single event will include one to several personnel requiring tailoring services at one unscheduled time period. These events are required when Recruits or Students miss their original fitting appointment and subsequently need prompt tailoring services. Walk-ins will be scheduled between the hours of 0700 to 1600.

During these hours, the Government will intermittently provide a small working space for the Contractor at the Recruit Depot Clothing Branch with enough room for a desk and chair for a tailor to remain onsite between walk-in appointments.

3.6.6 Emergency Tailoring:

Emergency clothing appointments may occur, on occasion, which require complete alteration services for Recruit personnel. When an emergency clothing appointment is directed by the COR, the Contractor shall alter and provide delivery of the garment altered within two hours of receiving the garments. The Contractor shall not receive additional compensation for emergency clothing appointments.. Emergency Appointments will occur as a result of the following circumstances:

3.6.6.1 Clothing articles not previously available to Recruit personnel during normal clothing appointments

(Special order and/or Due Members).

3.6.6.2 Recruit personnel who were unavailable at the normal clothing appointment; or

3.6.6.3 Recruit personnel required to depart the Depot under emergency leave.

3.6.7 Time of Delivery:

Uniforms will be returned during normal working hours, 0730-1700.

3.6.7.1 Contractor Notice Regarding Late Delivery:

In the event the Contractor anticipates or encounters difficulty in complying with the contract delivery schedule or in meeting any of the other requirements of the contract, the Contractor shall immediately notify the COR and follow up, in writing, indicating the reason(s) for late delivery. The information shall not be construed as a waiver by the Government (i) of any delivery schedule or date or (ii) of compliance with any other contract requirement by the Contractor or (iii) of any other rights or remedies provided to the Government by law under this contract.

3.6.7.2 Early Deliveries:

The Contractor is authorized and encouraged to deliver earlier and/or exceed the delivery rate set forth in the schedule. Such accelerated delivery shall not obligate the Government to any additional costs.

3.7 TRACKING REQUIREMENTS

The Contractor shall record and maintain all uniform alterations completed under the contract electronically with the ability to export into a spreadsheet. At a minimum, this spreadsheet shall include data categorized by: (1) number of individuals serviced under Company name for Recruits or the School name for Students; (2) CLIN used for individual alteration types of services performed, and; (3) the calendar date of services performed. The Government shall have full access to these Contractor records and will review and monitor these records at any time during work hours upon request.

3.8 FORECAST OF PERSONNEL

The following list provides an estimated forecast of anticipated Recruit and Drill Instructor School input scheduled during the contract period. This is a forecasted estimate only and shall not constitute a basis for price adjustment or claim under this contract in the event the estimated Recruit input should vary. Alteration services furnished herein for clothing shall be performed at Bldg. 6007. . There are approximately 300 to 600 male Recruits and 150 to 200 female Recruits per week, who will require uniform alterations. Appendix 3 contains historical monthly workloads.

Yearly estimated quantities may have a +/- 15% variation depending on the needs of the Marine Corps. Estimates for the base year and each option year are as follows:

Male/Female Recruits: 20,000 D.I. School (Male and Female): 300

3.9 PACKAGING AND MARKING

Contractor will take measures to protect all garments when shipping uniform articles from the time of shipping from the fitting to the place of performance, and from place of performance until they are delivered to the Government.

All garments shall be afforded the degree of packaging required to prevent deterioration and damage due to handling and storage.

3.9.1 Custody of Garments:

The Contractor shall be responsible for all garments in Contractor’s custody. Upon receipt of garments, the Contractor's custodial responsibility shall remain in effect until such time as the altered garments are returned and receipted for by the COR or his designated representative.

3.9.2 Identification of Garments:

The Contractor shall provide a color-coded tags approved by the COR as a means of marking or identifying all garments requiring alterations. A different color shall be used to identify each Recruit, and Drill Instructor’s School.

The Contractor shall provide color tags for purposes of distinguishing between Battalions and Drill Instructor Schools and for special circumstances for Recruit uniforms. Garments shall be tagged to ensure that each garment receipted for by the Contractor can be readily identified to the individuals for whom the garments were originally issued. Marking must not be of a permanent/ indelible nature.

3.9.3 Damaged or Missing Garments:

The following action shall be taken upon determination by the COR that an article of Government clothing in the Contractor's custody has been damaged or is missing:

3.9.3.1 The COR will attempt to resolve any issue that does not involve providing additional funds. If the COR cannot resolve the issue or if additional funds are required, the COR will notify the Contracting Officer , in writing, setting forth an itemized list of damaged or missing Government clothing. The status, supported by details (i.e. Platoon number, individual alteration number, description of garment, and present status of garment), shall also be included. The Contracting Officer will notify the Contractor, in writing, of the damaged or missing garments.

3.9.3.2 Within five (5) calendar days (or before graduation, whichever is earlier) after receipt of the COR’s notification of damaged or missing garments, the Contractor shall repair, correct, and tailor to fit the damaged articles at no additional cost to the Government. If the Contractor disagrees with the COR’s assessment, the Contractor may appeal to the Contracting Officer. In the case of lost garments, the Contractor shall replace missing articles by means of a purchase from the Marine Corp Exchange (MCX) through the COR at the current price (the price is subject to change). All replacements shall be provided to the COR with ample time to tailor, as appropriate, prior to the respective graduation ceremony. Tailoring of replacement items shall be at no additional cost to the Government.

3.9.3.3 .

3.9.3.4 Articles subsequently found relative to the provisions of 3.9.3.1 and 3.9.3.2 above shall not become the property of the Contractor and shall be returned to the COR. Any non-repairable or damaged articles of clothing replaced by the Contractor will be returned to the COR.

3.10 PRESSING

Coats and trousers will be pressed utilizing commercial quality, steam powered equipment after alteration. This shall include: pressing altered seams flat, pressing cuffs flat, removal of any chalk marking after hemming etc.

4.0 QUALITY CONTROL / QUALITY ASSURANCE

4.1 CONTRACTOR QUALITY CONTROL PLAN.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. AQCP shall be submitted by the Contractor within fifteen (15) calendar days after contract award, for review and approval by the Contracting Officer. The plan shall be in sufficient detail to demonstrate commitment to quality control across the entire spectrum of this contract. Records of all inspection work performed by the Contractor should be documented and maintained. Those records shall be made available to the Government upon request. The Contractor shall develop corrective action plans designed to correct any deficiencies noted during their

Quality Control inspections. Corrective action plans shall be effective at preventing repeated defects. The plan shall include, at a minimum:

(a) Controls to ensure timely and complete accomplishment of all scheduled actions.

(b) Procedures for accomplishing and verifying corrective action on noted deficiencies.

(c) Maintenance of records that identify time frames for noted discrepancies and corrective actions taken.

This document shall be updated periodically to reflect operational, requirements

4.2 GOVERNMENT QUALITY ASSURANCE

The Government will monitor the Contractor’s performance using a combination of inspection, and validated customer complaints in accordance with the Quality Assurance Surveillance Plan (QASP), which will be provided to the Contractor upon award of the contract. A COR will be designated to represent the Contracting Officer for the purpose of coordinating with the vendor in administering the technical aspects of contract performance. The Contracting Officer may issue written instructions to fill in details in the scope of work set forth in this contract via the COR. The COR is not authorized to make any changes which affect the contract amount, terms, or conditions.

The Contracting Officer is the only party authorized to bind the Government.

The Government will inspect the Contractor's efforts for compliance in accordance with the contract’s terms, conditions, and specifications.

4.2.1 Contractor Discrepancy Reports (CDR):

When the Contractor's overall performance is unsatisfactory, a CDR will be issued by the COR via the Contracting Officer . The Contractor shall reply, in writing, within ten days following receipt of the CDR, identifying the reason(s) for unsatisfactory performance and discussing the corrective action to be taken to prevent recurrence. A meeting between the Government and the Contractor may be called whenever a CDR is issued for discrepancies or Contractor non- responsiveness discovered during the evaluation/surveillance period. The written minutes of this meeting will be prepared by the Government and signed by the Contractor.

4.2.2 Government Inspection:

This contract is subject to Government inspection during any phase of fitting and final delivery. Only those alterations not in compliance with TM 10120-15/1B will be considered and counted as a defect.

4.2.2.1 Random Inspections:

The COR will conduct random quality inspections on delivered altered uniforms to ensure that the alteration services performed are satisfactory. The quality inspection shall also be used to ensure that all alterations are made in accordance with TM 10120-15/1B and the requirements contained in this contract.

4.2.3 Government Acceptance: