PWS 03 Fire Protection and ES_11_2025_Draft.docx

RADFORD ARMY AMMUNITION PLANT

PERFORMANCE WORK STATEMENT (PWS)

PWS 3: Fire Protection and Emergency Services November 2025

1. Overview:

1.1. To provide Radford Army Ammunition Plant (RFAAP), Fire and Emergency Services (FES) and Emergency Management (EM) organic (site) capabilities.

1.2. The contractor shall comply with the most recent version of Army regulations (AR) referenced in this PWS. If ARs change during performance of this PWS, the contractor shall comply with and shall be responsible for meeting all requirements updates as they become effective. Chapter and paragraph numbers have been included for convenience; however, this does not relieve the Contractor from complying with all other applicable parts of the referenced ARs.

1.3. This PWS outlines the expectations and requirements for the contractor engaged in operations at RFAAP. The objective of this PWS is to establish a flexible but comprehensive framework for FES/EM performance that adheres to applicable DoD/federal/state/ and local regulations. The contractor shall incorporate industry best practices and address the unique operational needs of the facility. The contractor shall be evaluated on their ability to meet Key Performance Indicators (KPI’s) that reflect their commitment and ability to maintain a safe environment for all employees, contractors, visitors, tenants, and community stakeholders.

2. Key Performance Indicators (KPI’s)

2.1. FES Dispatch “Alarm Answering Time”: This measures the time from when a call is received by FES Dispatch until the dispatcher answers it. The time is recorded by Computer Aided Dispatch (CAD) system. Performance time standards as indicated (as per NFPA 1710).

2.1.1. Goal: 15 seconds for 95% of calls and 40 seconds for 99% of calls.

2.2. FES Dispatch “Alarm Processing Time”: This measures the time from the moment the dispatcher answers the call until the emergency units are notified of the incident. Time is recorded by CAD system. Performance time standards as indicated (as per NFPA 1710).

2.2.1. Goal: 64 seconds for 90% of calls and 106 seconds for 95% of calls.

2.3. FES “Turnout times” to “Responding”: The "Turnout time” refers to the period of time it takes for FES crews to don Personal Protective Equipment (PPE) gear/uniforms, and have all personnel safely secured (seatbelts) in the apparatus before responding to incident. Performance time standard at the 90th percentile of the emergency responses.

2.3.1. Goal: Less than 80 seconds.

2.4. FES “Responding time” to “On scene” times. Refers to the time it takes for the fire apparatus to travel from the fire station to the scene.

2.4.1. Goal: As described in AR 420-5, Table 6-1, page 11.

2.5. FES Training: “Needs Assessment”:

2.5.1. Goal: Conducting “Training Needs Assessment” for FES. Needs assessment will be short term (1 year), mid-term (3 years), and long term (5 years).

2.6. Decrease the number of Initial “Fire Risk Management Surveys (Fire Prevention Inspections) Failures” (AR 420-5).

2.6.1. Goal: Decrease number of Initial Fire Risk Management Surveys failures of: Fire Risk Management Surveys (Fire Prevention Inspections), structures, fire doors, fire extinguishers, and follow up inspections. The number of corrected found violations to more than 95%. Repeat violation rate less than 90%.

2.7. Increase “Fire Prevention and Education Programs” for RFAAP staff:

2.7.1. To modify/revise RFAAP Fire Prevention Program and Education Program (DoDI 6055.06) to target RFAAP audiences (Industrial setting) and assist in improving Fire Prevention Inspection outcomes, individual, and area responsibilities in fire prevention.

2.8. In addition to any KPIs specified in this PWS, the contractor shall identify a minimum of three (3) KPIs that measure performance, effectiveness, timeliness, and/or efficiency of Fire Protection and Emergency Services efforts at RFAAP. These additional KPIs shall be included in a PWS 3 KPI report (CDRL A03-001). The initial submission shall be submitted to the government for approval 30-calendar days after operational control and monthly thereafter.

2.9. The contractor shall define the calculation method for each KPI and any sub-KPIs in the first submission of PWS 3 KPI report ACA for government approval.

2.10. The PWS 3 KPI Report shall provide targets for improvement for each KPI, with justification as to why the target was determined. Targets may be based on industry standards or baseline data acquired in the first quarter of performance tracking. Targets may be adjusted on an annual basis or sooner, if necessary, with government approval.

2.11. When KPIs are trending negative or consistently below target (for at least three consecutive months), the Contractor shall provide a plan or strategy adjustment to work back towards the target. The plan and/or strategy shall include details of actions to be performed, timeline for improvement and personnel responsible for achieving the target.

3. Applicable Regulations: Where the intent and purpose of the regulations can be met by other means and methods, the contractor is encouraged to propose them for Army consideration.

Requirement

Code of Federal Regulations (CFR) 1910.120 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.120, Current On-Line

CFR 1910.134 “Respiratory Protection” https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_id=12716&p_table=standards, Current On-Line

Unified Facilities Criteria (UFC) 3-600-01 “DoD Fire Protection Engineering for Facilities” https://www.wbdg.org/ffc/dod/unified-facilities-criteria-ufc/ufc-3-600-01 Change/Revision Date, 24 September 2020

UFC 3-601-02 Operations and Maintenance – Inspecting, Testing, and Maintenance of Facility Fire Protection Systems” https://www.wbdg.org/ffc/dod/unified-facilities-criteria-ufc/ufc-3-601-02, 7 October 2021

Department of Defense (DOD) Instruction 6055.06 “DoD Fire & Emergency Service Program” https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/605506p.pdf, 3 October 2019

DOD 6055.06M “DoD Fire & Emergency Services Certification Program” https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/605506m.pdf?ver=2019-02-25-134108-673, 22 January 2020

DoD 6055.05M “DoD Occupational Medical Examinations and Surveillance Program” https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/605505m.PDF?ver=ag9MtySOX5CzK9HYHfkh3g%3d%3d , 27July 2022, Incorporating Change 1, 5 April 2024

DoD 6055.17 “DoD Emergency Management (EM) Program” https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/605517p.pdf?ver=2019-06-12-074129-323, 13 February 2017, Incorporating Change 3, 12 June 2019

DOD Manual 4165.63 “DoD Housing Management https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodm/416563m.pdf?ver=2018-09-20-075812-223, 28 October 2010, Incorporating Change 2, 31 August 2018

AR 40-3 “Medical, Dental and Veterinary Care” https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/r40_3.pdf, 23 April 2013

AR 525-27 “Army Emergency Management Program” https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/ARN4163_AR525-27_FINAL.pdf, 29 March 2019

AR 420-5 “Army Fire and Emergency Services,” https://armypubs.army.mil/epubs/DR_pubs/DR_a/ARN39173-AR_420-5-000-WEB-1.pdf , 1 September 2024

AR 15-6 “Procedures for Administrative Investigations and Boards of Officers” https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=419, 1 April 2016

International Fire Service Training Association (IFSTA Standards).

AMC-R 525-4 “U.S. Army Materiel Command (AMC) Protection Program”, 22 November 2021

National Fire Codes (NFC) https://www.nfpa.org/Codes-and-Standards, various, current date On-Line

National Fire Protection Association (NFPA) Standards https://ihsmarkit.com/products/NFPA-standards.html, various, current date On-Line

Center for Public Safety Excellence (CPSE) Quality Improvement for Fire and Emergency Services, 10th Edition, 2022,

4. Specific RFAAP Requirements:

4.1. The contractor shall provide FES 24 hours per day, 7 days per week, 365 days a year in accordance with IAW DoD Instruction (DoDI) Fire and Emergency Services (F&ES) Program, DODI 6055.06, and AR 420-5. The contractor shall comply within known and existing capabilities. All plans generated under this PWS, shall not decrease the requirements of this PWS. The contractor and the contractor’s FES staff shall not share with or address the public on FES related incidents.

4.2. As it applies to FES, the contractor shall conduct risk assessments in cooperation with government staff using an all-hazards approach in alignment with vulnerability assessment programs IAW AR 525-27 and DA PAM 525-27.

4.3. The government Fire and Emergency Services staff shall be given unrestricted read-only access, via Contractor/subcontractor network computers in each Government Fire and Emergency Services staff work area to review the contractor’s databases, archived records, and information repository of all data related to past and present RFAAP/New River Unit (NRU) operations including, but not limited to, blueprints, drawings, operating procedures, maintenance procedures, management manuals, reports, letter log/correspondence files and plant protection standards. Hard copies and/or electronic copies shall be made available upon request.

5. Fire Prevention:

5.1. The contractor shall perform Fire risk management surveys (Prevention Inspections) as outlined in the National Fire Protection Association (NFPA) Standards, and IAW AR 420-5 using qualified inspectors. Non-emergency hazardous conditions shall be reported to the contractor safety manager, (PWS-9) safety operations management, and (PWS-7) facilities maintenance management. Corrective actions shall be logged by PWS-3 and PWS –7 and tracked until the observed deficiency is corrected. Inspections shall be performed of active, inactive, and caretaker facilities. The contractor shall provide a monthly summary Corrective Action Report for government staff that shows outstanding deficiencies and explains any delays in correcting deficiencies. This summary report will only include failures and follow-up failures from surveys (Prevention Inspections). (CDRL A03-002)

5.2. The Contractor shall formulate and execute a fire prevention program IAW DODI 6055.06, Section 10 “Fire Prevention”, and IAW AR 420-5, CH 9 “Fire Prevention.

5.3. Deficiencies shall be logged and scheduled for correction using the reproducible DA Form 5381 (Building-Fire Risk Management Survey) which provides a checklist and recording document. The contractor may adopt or develop a document that contains the same information/criteria for use. Each building shall have a separate file folder, or electronic archive containing past survey records, hazard/deficiency survey records, fire extinguisher inventory and maintenance information, a copy of the pre-fire plan, and other pertinent data. Fire departments shall establish an automated record keeping system to monitor the building survey program. The reproducible DA Form 5382 (Hazard/Deficiency Inspection Record) informs the building manager of fire hazards or deficiencies noted during surveys. The contractor may adopt or develop a document that contains the same information/criteria for use.

5.4. Fire risk management surveys (fire prevention inspections) and survey frequencies shall be determined IAW National Fire Codes (NFC) according to building hazard, known fire loading, and mission criticality.

5.5. Fire equipment systems inspections, testing, and maintenance shall be performed IAW NFPA Standards and Codes to include smoke detectors, fire pumps, hydrants, standpipes, fire doors, fire suppression systems, and fire extinguishers. Inspections, testing, and maintenance shall be performed IAW PWS – 7, Maintenance.

6. Fire and Emergency Services Operations:

6.1. The contractor shall be prepared and respond to emergencies (i.e., structural, vehicle, equipment fires, hazardous materials, confined space rescue, emergency medical responses, and natural disasters, etc.). The contractor shall obtain the necessary training to respond to emergencies IAW 420-5.

6.2. The contractor shall conduct F&ES duties as outlined in DODI 6055.6, DODM 6055.06M, AR 420-5, CFR 1910.120, Unified Facilities Criteria (UFC), and all applicable NFPA standards/codes.

6.3. The contractor shall establish and maintain a fully equipped, trained and certified Hazardous Materials (HAZMAT) Level III response team capable of implementing mitigation actions in the event of a HAZMAT or CBRNE incident. Operations shall be based on an offensive posture with the capability to provide incident command, site management, hazard identification and risk analysis, PPE selection, implementing response objectives, decontamination and termination of the incident. The contractor shall develop an Incident Action Plan (IAP) for Hazardous Materials incidents. If the incident is beyond the capability of the HAZMAT Response Team or Fire Department, additional help shall be obtained via mutual aid or other available sources. (CDRL A03-003)

6.4. The Fire Chief shall define and document, on an annual basis, the scope of services, risk assessments, and service delivery performance standards the fire department is expected to provide. This review shall be based on the mission and unique characteristics of the installation as outlined in DODI 6055.06. A Community Risk Assessment/Standard of Cover (CRA/SOC) shall be completed as outlined in the Center for Public Safety Excellence (CPSE) Standard of Cover manual, as well as directed in AR 420-5, Ch 5, Community Risk Management. The Fire Chief shall use the Army Adaptation of the CPSE Three-Axis Calculator to determine standards of cover. (CDRL A03-004)

6.5. The contractor shall provide the required information for the Commanding Officer (CO) or designee to enable delivery of a Commander Critical Information Request (CCIR) Notification for all significant events that require such notifications to higher Army Commands. The Joint Munitions Command (JMC) CCIR Matrix shall be used as reference for required information and notification criteria to the Installation Commander.

6.5.1. The Contractor shall ensure immediate notification to government staff of any fire or incident involving an injury, fatality, equipment, real property damage, or disruptions to production. The JMC CCIR Matrix will be used as reference for notification criteria to the Installation Commander. (CDRL A03-005)

6.6. The Fire Chief shall develop and implement a comprehensive FES training program (IAW) AR 420-5. (CDRL A03-006)

6.7. The Fire Chief shall verify that the designated training officer is conducting a recurring proficiency training program with recommended training subjects (IAW)AR 420-5. Each fire department member will receive a minimum of 120 hours proficiency training per year (IAW) AR 420-5. This objective does not limit any additional training subjects, certifications, or hours requirements that the Fire Chief deems necessary for RFAAP. (CDRL A03-007)

6.7.1. The RFAAP Fire Department shall conduct Live Fire training annually to include one day and one night fire utilizing an approved training device, while adhering to AR 420-5 and NFPA 1403 Standard on Live Fire Training Evolutions requirements. (CDRL A03-008)

6.8. The contractor fire department shall prepare and maintain Pre- Fire Plans for all structures or operations and review them as per NFPA-1620 “Pre-Incident Planning”. All major and mission-critical facilities, and those having a high life safety factor shall be reviewed at least every other year, and whenever there is a change to the structure or occupancy/mission. Facility response plans (Pre-fire plans) shall be submitted to the Procuring Contracting Officer no later than 60 days after contract award. Pre-Fire plans shall include, at a minimum, the elements required by NFPA-1620 “Pre-Incident Planning” or most current version. (CDRL A03-009)

6.9. The contractor’s fire department shall perform a self-assessment annually using the most current Army Material Command (AMC) Fire and Emergency Services Program Assessment (FESPA) Self-Inspection Checklist. The AMC FESPA Checklist will be provided by government staff to the contractor. Results shall be provided to the Installation Emergency Manager (IEM). (CDRL A03-010)

6.10. The RFAAP Fire Department shall provide Emergency Medical Services (EMS), Basic Life Support (BLS) to all RFAAP personnel, visitors, tenants, and sub-contractors, and stock the ambulance to the BLS service level.

6.11. The contractor’s training program shall interface with DoD Certification System requirements, including DoD FES certification program, Firefighter I and II, Fire Instructor II, and III, Fire Officer I, II, and IV, Fire Inspector I and II, Incident Commander, and HazMat Incident Commander. IAW DoD Manual 6055.06 “DoDM FIRE AND EMERGENCY SERVICES CERTIFICATION PROGRAM (F&ESCP)”. (CDRL A03-011)

6.11.1. The firefighters shall complete National Incident Management Training (NIMS) requirements (IAW) DA PAM 525-27. Firefighters shall receive training and familiarization with “Hazardous Materials Response” (IAW) DA PAM 525-27. Firefighters shall meet NFPA 472, “Standard for Competence of Responders to Hazardous Materials/Weapons of Mass Destruction Incidents”.

6.11.2. Firefighters shall be trained and receive continuing education to maintain emergency medical technician (EMT) or paramedic certification IAW DoDM 6055.06, and State requirements.

6.11.3. Fire Chief and Captains shall comply with Incident Commander Requirements per AR 525-27 and DA PAM 525-27.

6.11.4. Dispatchers will complete NIMS training requirements IAW AR 525-27, and DA PAM 525-27.

6.11.5. Emergency Operations Center (EOC) staff shall complete NIMS training requirements IAW AR 525-27

6.11.6. For all F&ES and EOC personnel, the contractor shall provide the government staff proof of completion of training requirements IAW AR 525-27, and DA PAM 525. (CDRL A03-012)

6.11.7. The contractor’s fire department shall use the current Army F&ES enterprise information system (IMS), as it becomes available, changes vendor, or upgrades for data maintenance and recordkeeping IAW AR 420-5.

6.11.8. The contractor’s fire department, in coordination with PWS-7, shall maintain all fire and rescue equipment IAW NFPA standards and codes, to include annual pump and ladder testing, as well as quarterly air testing for compressors.

7. Fire Protection Engineering:

7.1. The contractor shall notify the government staff and the fire department of the deactivation of automatic sprinkler systems or fire protection systems, such as hydrants and standpipes that will be out of service more than 24 hours. (CDRL A03-013)

7.2. The contractor, IAW AR 420-5, shall ensure procedures are established for processing electronic transfer of their activities, including fire response and emergency medical services, to the Army FES Enterprise records management IT system of record. IFCs will annually evaluate the Army FES records management system to identify high response facilities. Facilities identified as having high rates of false alarms shall be submitted to the appropriate PWS for repair or replacement. (CDRL A03-014)

7.3. The contractor shall have a registered fire protection engineer conduct a technical design review of all military construction (sustainment, restoration, repairs, and modernization) projects to verify the project has the fire protection and life safety features required by DODI 6055.06 Section 10 “Fire Prevention” Plan Review, UFC 3-600-01 and applicable NFPA codes as implemented by the DoD Component.

8. Emergency Communications Center (ECC):

8.1. Dispatchers, and dispatch centers shall follow required standards and training IAW NFPA 1221, 1061, 1225, AR 420-5, AR 525-27, DA PAM 525-27, and DODI 6055.17. Training by accredited state approved 911 Basic Communications Training programs can also be used if it meets or exceeds NFPA and Army standards and requirements.

8.2. Fire and Emergency Services Dispatch Operations shall be conducted according to AR 420-5, and DA PAM 525-27. The contractor is required to staff and maintain a dispatch center for security, fire and EMS. In case of fire or medical emergencies, the contractor shall ensure emergency personnel are notified and direct/escort emergency response personnel and equipment to the location of the fire or injury.

8.3. The Contractor shall utilize a CAD program to record and track the security officers and FES daily activities. The dispatcher shall be responsible for dispatching all of the installation security forces, fire department and EMS personnel, as well as monitoring the installation's CCTV cameras and IDS alarm systems. The contractor is responsible for installing and monitoring a fixed mount duress alarm at the dispatch center. The contractor shall develop an emergency notification matrix 30 days prior to operational control of the facility for use by the dispatcher for notification to the RFAAP government staff of events as they occur on the installation.

9. Emergency Management (EM):

9.1. The contractor shall adhere to all the provisions of IAW DODI 6055.17, DA PAM 525-27, and AR 525-27 regarding Emergency Management on the installation in cooperation and coordination with the Army staff. This includes but is not limited to Emergency Management Plans, Weapons of Mass Destruction exercises, training of contractor personnel, other related PWS Emergency related plans, and Preparedness activities or task.

9.1.1. The contactor shall provide documentation and verification of all EM related plans AR 525-27, DA PAM 525-27, and DODI 6055.17 review and update schedules. (CDRL A03-015)

9.2. The contractor shall assist with development of the Water System Emergency Response Plan (WSERP) that falls under the purview of PWS 3 Emergency Management.

10. Fire Stations:

10.1. In the event of a new fire station being constructed, renovated, or existing structure repurposed as a fire station it shall be equipped with an Emergency Communications Center (ECC). The ECC shall be IAW AR 420-5, NFPA 1221, and NFPA 1500. This ECC shall serve as the alternate emergency communication center for the facility, IAW AR 420-5.

11. Medical Requirements and Certifications:

11.1. The contractor shall require that all F&ES personnel receive an initial and annual Firefighter physical, to include an annual and random drug and alcohol test. Random testing shall occur on 20 percent of F&ES personnel per year, with no less than one test per month. Occupation medical examinations and surveillance shall be IAW DOD 6055.05-M. (CDRL A03-16)

11.2. The contractor shall require that all F&ES personnel be Fit-Tested for the type of Self-Contained Breathing Apparatus (SCBA) and respirator utilized IAW OSHA 1910.134 and NFPA 1500, upon completion of annual Firefighter physical or when required.

11.3. All contractor fire fighter personnel shall be trained and certified as Emergency Medical Technicians (EMTs-Basic). Training of EMT personnel will be according to the Department of Transportation EMT National Standard Curriculum, or its equivalent, and accepted by the National Registry for Emergency Medical Technicians (NREMT) IAW AR 40-3. Newly appointed civilian EMTs who are not NREMT-certified must, as a minimum, possess EMT certification from the State in which the employing MTF is located and any neighboring State(s) in which emergency responses are required. These employees, who do not have the NREMT certification, will be given up to 1 year from the date of hire to obtain national certification IAW AR 40-3. (CDRL A03-17)

11.4. The contractor shall ensure that EMS services will be provided under the supervision of a qualified Operational Medical Director (OMD).

11.5. The emergency medical system will actively participate in organizational process improvement (PI) activities which include developing and implementing a Quality Management Program to objectively, systematically, and continuously monitor, assess and improve quality & appropriateness of medical care. Occurrence screens specific to EMS will be part of the EMS PI process. (CDRL A03-18)

11.6. The Contractor shall ensure that EMS services, protocols, training, and oversight will be provided under the supervision of a qualified Operational Medical Director (OMD), from the local agency medical control.