Publication_of_City_Charter,_City_Code,_&_Zoning_Ordinance.pdf
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- Solicitation number
- RFP GGS-26-0117
- Issued by
- Maricopa County, Phoenix City, Arizona
About this file
This is a Request for Proposal (RFP) issued by the City of Phoenix Finance Department, Central Procurement Division, for publication services related to the City Charter, City Code, and Zoning Ordinance. The City seeks a contractor to create and maintain a public-facing website for publishing the City Code at no charge to the public, provide printed materials, and manage updates to both electronic and paper formats. The solicitation was released on December 18, 2025, with a pre-offer conference scheduled for January 6, 2026, written inquiries due by January 13, 2026, and offers due on January 20, 2026, at 2:00 p.m. The resulting contract will commence on or about July 1, 2026, and continue for five years. The City requires a fully operational website by June 15, 2026, annual printing of the Code each March (six hardbound copies of the City Charter and City Code, and six copies of the Zoning Ordinance), customer service availability from 7:00 a.m. to 6:00 p.m. Monday through Friday excluding City holidays, and completion of modification footnote catch-up within 90 to 180 days of contract start. The website must be ADA compliant, frameless, shareable, printer-friendly, searchable, and navigable on any web browser or device.
Pricing is structured with firm and fixed rates for the initial one-year period, after which annual price increase requests may be submitted with 60 days' notice and supporting documentation, subject to City approval; price decreases are permitted at any time without documentation. The evaluation criteria allocate 300 points to method of approach, 450 points to qualifications and experience, and 250 points to cost, for a total of 1,000 points. Offerors must have been in operation for a minimum of five years and demonstrate experience providing city charter, code, and zoning ordinance publishing services. Required insurance includes Commercial General Liability with $2,000,000 general aggregate, Workers' Compensation with statutory limits, and Technology Errors and Omissions Liability of $1,000,000 per claim and annual aggregate. All documents, work product, equipment, and materials created under the contract become the property of the City. The contract may be terminated by the City with or without cause upon 30 days' written notice, and the City reserves the right to award the contract to a single offeror or reject all offers.
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REQUEST FOR PROPOSAL - GOODS AND SERVICES
RFP GGS-26-0117
PUBLICATION OF CITY CHARTER, CITY CODE, &
ZONING ORDINANCE
CITY OF PHOENIX
FINANCE CENTRAL PROCUREMENT
251 W WASHINGTON ST
PHOENIX, AZ
85003
RELEASE DATE: December 18, 2025
DEADLINE FOR QUESTIONS: January 13, 2026
RESPONSE DEADLINE: January 20, 2026, 2:00 pm
City of Phoenix
REQUEST FOR PROPOSAL - GOODS AND SERVICES
RFP GGS-26-0117
Publication of City Charter, City Code, & Zoning Ordinance
1. INTRODUCTION
2. INSTRUCTIONS
3. SCOPE OF WORK
4. EVALUATION PROCESS
5. STANDARD TERMS AND CONDITIONS
6. SPECIAL TERMS AND CONDITIONS
7. DEFENSE AND INDEMNIFICATION
8. INSURANCE REQUIREMENTS
9. SUBMITTALS
10. PRICING PROPOSAL
Attachments:
A - Exhibit A. City of Phoenix Style Guide_12.12.2025
B - Acceptance_of_Offer_Form_2026
Request For Proposal - Goods and Services #RFP GGS-26-0117 Title: Publication of City Charter, City Code, & Zoning Ordinance
1. Introduction
1.1. Contact Information
Chad Elms
Finance Central Procurement
Email: chad.elms@phoenix.gov
Phone: (602) 261-8053
1.2. Schedule of Events
The City reserves the right to change dates, times, and locations, as necessary. The City does not always hold a Pre-Offer Conference or Site Visit. All times in the Schedule of Events are
Local Phoenix, AZ Time.
To request a reasonable accommodation or alternative format for any public meeting, please contact the Procurement Officer (Chad Elms) at (602) 261-8053/Voice or 711/TTY, or chad.elms@phoenix.gov, no later than two (2) weeks prior to the meeting.
Solicitation Issue Date: December 18, 2025
Pre-Offer Conference (Non-Mandatory): January 6, 2026, 9:00am https://cityofphoenix.webex.com/cityofphoen ix/j.php?MTID=m42ca4cf610fd24545634b3 adb9da8b09
Written Inquiries Due Date: January 13, 2026, 2:00pm
Offer Due Date: January 20, 2026, 2:00pm https://cityofphoenix.webex.com/cityofphoenix/j.php?MTID=m42ca4cf610fd24545634b3adb9da8b09
2. Instructions
2.1. Description – Statement of Need
The City of Phoenix invites sealed offers for Publication of City Charter, City Code, & Zoning
Ordinance for a five-year contract commencing on or about July 1, 2026, in accordance with the specifications and provisions contained herein or the “Effective Date” which is upon award by
City Council, conditioned upon signature and recording by the City Clerk’s department, as required by the Phoenix City Code, whichever is later.
This solicitation is available through the City’s Procurement Portal. For technical support issues related to the City's Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.
Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.
2.2. Preparation of Offer
All forms provided must be completed and submitted with the Offer. The signed and completed
Conflict of Interest and Transparency form must be included, or your Offer may be deemed non-responsive.
It is permissible to copy Submittal forms if necessary. Erasures, interlineations, or other modifications of the Offer must be initialed in original ink by the authorized person signing the
Offer. No offer will be altered, amended or withdrawn after the specified offer due date and time.
The City is not responsible for Offeror’s errors or omissions.
All time periods stated as a number of days will be calendar days.
It is the responsibility of all Offerors to examine the entire solicitation and seek clarification of any requirement that may not be clear and to check all responses for accuracy before submitting an offer. Negligence in preparing an offer confers no right of withdrawal after due date and time. Offerors are strongly encouraged to:
A. Consider applicable laws and/or economic conditions that may affect cost, progress, performance, or furnishing of the products or services.
B. Study and carefully correlate Offeror’s knowledge and observations with the solicitation and other related data.
C. Promptly notify the City of all conflicts, errors, ambiguities, or discrepancies that Offeror has discovered in or between the solicitation and other related documents.
D. The City does not reimburse the cost of developing, presenting or providing any response to this solicitation. Offers submitted for consideration should be prepared simply and economically, providing adequate information in a straightforward and concise manner. The Offeror is responsible for all costs incurred in responding to this mailto:procurement-support@opengov.com solicitation. All materials and documents submitted in response to this solicitation become the property of the City and will not be returned.
E. Offerors are reminded that the specifications stated in the solicitation are the minimum level required and that offers submitted must be for products or services that meet or exceed the minimum level of all features specifically listed in this solicitation. Offers offering less than any minimum specifications or criteria specified are not responsive and should not be submitted.
F. Offer responses submitted for products considered by the seller to be acceptable alternates to the brand names or manufacturer’s catalog references specified herein must be submitted with technical literature and/or detailed product brochures for the
City’s use to evaluate the products offered. Offers submitted without this product information may be considered as non-responsive and rejected. The City will be the sole judge as to the acceptability of alternate products offered.
G. Prices will be submitted on a per unit basis by line item, when applicable. In the event of a disparity between the unit price and extended price, the unit price will prevail unless obviously in error.
2.3. Fixed Offer Price Period
All offers shall be firm and fixed for a period of 180 calendar days from the solicitation opening date.
2.4. Delivery
Delivery is an important consideration and will be a factor in determining the award. A delivery time after receipt of order (ARO) must be stated in definite terms in the Pricing Proposal. Should there be variations in delivery times by item, the submittal should be clear concerning these variations.
2.5. Obtaining a Copy of the Solicitation and Addenda
Interested Offerors may download the complete solicitation and addenda from the City's
Procurement Portal: https://procurement.opengov.com/portal/phoenix/projects/199708. Any interested Offerors without internet access may obtain this solicitation by calling the
Procurement Officer or picking up a copy during regular business hours at the City of Phoenix, Finance Department, Central Procurement Division, 251 W Washington Street, 8th Floor, Phoenix, AZ 85003. It is the Offeror’s responsibility to check the City's Procurement Portal, read the entire solicitation, and verify all required information is submitted with their Offer.
2.6. Exceptions
Offeror must not take any exceptions to any terms, conditions or material requirements of this solicitation. Offers submitted with exceptions may be deemed non-responsive and disqualified from further consideration in the City’s sole discretion. Offerors must conform to all the requirements specified in the solicitation. The City encourages Offerors to send inquiries to the
Procurement Officer rather than including exceptions in their Offer.
https://procurement.opengov.com/portal/phoenix/projects/199708
2.7. Inquiries
All questions that arise relating to this solicitation should be directed via City’s OpenGov
Procurement Portal and must be received by the due date indicated in the Schedule of Events.
The City will not consider questions received after the deadline.
No informal contact initiated by Offerors on the proposed service will be allowed with members of City’s staff from date of distribution of this solicitation until after city council awards the contract. All questions concerning or issues related to this solicitation must be presented in writing.
The Procurement Officer will answer written inquiries in an addendum and publish any addenda on the City’s OpenGov Procurement Portal.
2.8. Addenda
The City of Phoenix will not be responsible for any oral instructions made by any employees or officers of the City of Phoenix regarding this solicitation. Any changes will be in the form of an addendum. The Offeror must acknowledge receipt of any/all addenda through the City's
Procurement Portal.
2.9. Business in Arizona
The City will not enter contracts with Offerors (or any company(ies)) not granted authority to transact business, or not in good standing, in the state of Arizona by the Arizona Corporation
Commission, unless the Offeror asserts a statutory exception prior to entering a contract with the City.
2.10. Licenses
If required by law for the operation of the business or work related to this Offer, Offeror must possess all valid certifications and/or licenses as required by federal, state or local laws at the time of submittal.
2.11. Certifications
By signature in the Offer section of the Offer and Acceptance page(s), Offeror certifies:
• The submission of the Offer did not involve collusion or other anti-competitive practices.
• The Offeror must not discriminate against any employee, or applicant for employment in violation of Federal or State Law.
• The Offeror has not given, offered to give, nor intends to give at any time hereafter, any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor, or service to a public servant in connection with the submitted Offer.
2.12. Submission of Offer
Offers must be in possession of the Department on or prior to the exact time and date indicated in the Schedule of Events. Late offers will not be considered. The prevailing clock will be the
City Department’s clock.
Offers should be submitted electronically via the City’s Procurement Portal by clicking on “Draft
Response” via https://procurement.opengov.com/portal/phoenix/projects/199708. Offerors that are unable to submit electronically should contact the Procurement Officer to discuss the logistics of hard copy submittals. Offerors must be registered with OpenGov by signing up via https://procurement.opengov.com/signup. Vendor training guides can be found at: https://opengov.my.site.com/support/s/article/ca6d1285-1e48-4a21-bb0d-715edb7794ed
Any original documents (such as bonds, guaranties, powers of attorney), if required by the solicitation, must be separately delivered to and received by the City on or prior to the exact time and date indicated in the Schedule of Events, with a clear indication of the Offer for which it is attributed.
It is the responsibility of the Offeror to ensure that the Offer is timely and to confirm that there are no technical reasons that any offer submitted electronically may be delayed. The date and time on the upload as received/stamped by the City’s Procurement Portal will provide proof of submission and verification whether the Offer was received on or prior to the exact time and date indicated in the Schedule of Events.
For assistance with submittals, vendors are welcome to use the OpenGov support chat (blue chat bubble in the bottom right corner) to connect with a member of OpenGov's support team who will be able to assist you with your submission.
Please DO NOT submit links to Google Docs, Dropbox Paper, or similar services. Your offer may be deemed non-responsive if your offer is supplied utilizing these services.
2.13. Withdrawal of Offer
At any time prior to the solicitation due date and time, an Offeror (or designated representative) may withdraw the Offer by clicking “Unsubmit Response” on the Offer submission via the City’s
Procurement Portal.
2.14. Offer Results
Offers will be opened on the offer due date, time and location indicated in the Schedule of
Events, at which time the name of each Offeror, and the prices may be read. Offers and other information received in response to the solicitation will be shown only to authorized City personnel having a legitimate interest in them or persons assisting the City in the evaluation.
Offers are not available for public inspection until after the City has posted the award recommendation on the City's Procurement Portal.
The City will post a preliminary offer tabulation on the City's Procurement
Portal: https://procurement.opengov.com/portal/phoenix/projects/199708 within five business days of the offer opening. The City will post the information on the preliminary tabulation as it was read during the offer opening. The City makes no guarantee as to the accuracy of any information on the preliminary tabulation. Once the City has evaluated the offers, the City will post an award recommendation on the City's Procurement Portal. By signing and submitting its
Offer, each Offeror agrees that this posting of the award recommendation to the City's
Procurement Portal effectively serves as the Offeror’s receipt of that notice of award recommendation. The City has no obligation to provide any further notification to unsuccessful
Offerors.
https://procurement.opengov.com/portal/phoenix/projects/199708 https://procurement.opengov.com/signup https://opengov.my.site.com/support/s/article/ca6d1285-1e48-4a21-bb0d-715edb7794ed https://procurement.opengov.com/portal/phoenix/projects/199708
2.15. Pre-Award Qualifications
Offeror must have been in operation a minimum of five years. The Offeror’s normal business activity during the past five years will have been for providing the goods or services in this solicitation.
2.16. Certificates of Insurance
Upon notification of a recommended award, the Offeror will have 14 calendar days to submit a complete certificate of insurance in the minimum amounts and the coverages as required in the
Insurance Requirements of this solicitation. Insurance requirements are non-negotiable.
2.17. Award of Contract
Unless otherwise indicated, award(s) will be made to responsive, responsible Offeror(s) who are regularly established in the service, or providing the goods, contained in this solicitation and who have demonstrated the ability to perform in an acceptable manner.
A. Factors that may be considered by the City include:
1. Technical capability of the Offeror to accomplish the scope of work required in the
Solicitation. This may include performance history on past and current government or industrial contracts; and,
2. Demonstrated availability of the necessary manpower (both supervisory and operational personnel) and necessary equipment to accomplish the scope of work in the Solicitation; and,
3. Safety record; and,
4. Offeror history of complaints and termination for convenience or cause.
B. Notwithstanding any other provision of this solicitation, the City reserves the right to: (1) waive any immaterial defect or informality; or (2) reject any or all offers or portions thereof; or (3) reissue a solicitation.
C. A response to a solicitation is an offer to contract with the City based upon the terms, conditions, and specifications contained in the City’s solicitation. Offers do not become contracts until they are executed by the Chief Procurement Officer or Department
Director. A contract has its inception in the award, eliminating a formal signing of a separate contract. For that reason, all of the terms, conditions and specifications of the procurement contract are contained in the solicitation, and in any addendum or contract amendment.
2.18. Solicitation Transparency Policy
Commencing on the date and time a solicitation is published, potential or actual Offerors or respondents (including their representatives) shall only discuss matters associated with the solicitation with the Mayor, any members of City Council, the City Manager, any Deputy City
Manager, or any department director directly associated with the solicitation (including in each case their assigned staff, except for the designated Procurement Officer) at a public meeting, posted under Arizona Statutes, until the resulting contract(s) are awarded to all offers or responses are rejected and the solicitation is cancelled without any announcement by the
Procurement Officer of the City’s intent to reissue the same or similar solicitation.
As long as the solicitation is not discussed, Offerors may continue to conduct business with the
City and discuss business that is unrelated to the solicitation with the City staff. Offerors may not discuss the solicitation with any City employees or evaluation panel members.
Offerors may discuss their proposal or the solicitation with the Mayor or one or more members of the Phoenix City Council, provided such meetings are scheduled through the Procurement
Officer, and are posted as open meetings with the City Clerk at least 24 hours prior to the scheduled meetings. The City Clerk will be responsible for posting the meetings. The posted notice shall identify the participants and the subject matter, as well as invite the public to participate.
With respect to the selection of the successful Offerors, the City Manager and/or City Manager's
Office will continue the past practice of exerting no undue influence on the process. In all solicitations of bids and proposals, any direction on the selection from the City Manager and/or
City Manager's Office and Department Head (or representative) to the proposal review panel or selecting authority must be provided in writing to all prospective Offerors.
This policy is intended to create a level playing field for all Offerors, assure that contracts are awarded in public, and protect the integrity of the selection process. OFFERORS THAT
VIOLATE THIS POLICY SHALL BE DISQUALIFIED. After official Notice is received by the City for disqualification, the Offeror may follow the Protest process, unless the Solicitation is cancelled without notice of intent to re-issue.
“To discuss” means any contact by the Offeror, regardless of whether the City responds to the contact. Offerors that violate this policy will be disqualified until the resulting contract(s) are awarded, or all offers or responses are rejected and the solicitation is cancelled without any announcement by the Procurement Officer of the City’s intent to reissue the same or a similar solicitation. The City interprets the policy as continuing through a cancellation of a solicitation until Council award of the contract, as long as the City cancels with a statement that the City will rebid the solicitation.
2.19. Protest Process
Offeror may protest the contents of a solicitation no later than seven days before the solicitation deadline when the protest is based on an apparent alleged mistake, impropriety or defect in the solicitation. Protests filed regarding the solicitation may be addressed by an amendment to the solicitation or denied by the City. If denied, the opening and award will proceed unless the City determines that it is in the City’s best interests to set new deadlines, amend the solicitation, cancel or re-bid.
Therefore, unless otherwise notified by a formal amendment, the Protester must adhere to all solicitation dates and deadlines, including timely filing of an offer, regardless of filing a protest.
Offeror may protest an adverse determination issued by the City regarding responsibility and responsiveness, within seven days of the date the Offeror was notified of the adverse determination.
Offeror may protest an award recommendation if the Offeror can establish that it had a substantial chance of being awarded the contract and will be harmed by the recommended award. The City will post recommendations on the City’s Procurement Portal to award the contract(s) to an Offeror(s). Offeror must submit award protests within seven days after the posting of the award recommendation, with exceptions only for good cause shown, within the
City’s full and final discretion.
All protests will be in writing, filed with the Procurement Officer identified in the solicitation and include the following:
• Identification of the solicitation number;
• The name, address and telephone number of the protester;
• A detailed statement describing the legal and factual grounds for the protest, including copies of relevant documents;
• The form of relief requested; and
• The signature of the protester or its authorized representative.
The Procurement Officer will render a written decision within a reasonable period after the protest is filed. The City will not request City Council authorization to award the contract until the protest process is complete. All protests and appeals must be submitted in accordance with the
City’s Procurement Code, (Phoenix City Code, Ch. 43) and any protests or appeals not submitted within the time requirements will not be considered. Protests must be filed with the
Procurement Officer.
2.20. Public Record
All Offers submitted in response to this solicitation will become the property of the City and become a matter of public record available for review pursuant to Arizona State law. If an
Offeror believes that a specific section of its Offer response is confidential, the Offeror will isolate the pages marked confidential in a specific and clearly labeled section of its Offer response. An Offeror may request specific information contained within its Offer is treated by the
Procurement Officer as confidential provided the Offeror clearly labels the information
“confidential.” To the extent necessary for the evaluation process, information marked as
“confidential” will not be treated as confidential. Once the procurement file becomes available for public inspection, the Procurement Officer will not make any information identified by the
Offerors as “confidential” available to the public unless necessary to support the evaluation process or if specifically requested in accordance with applicable public records law. When a public records request for such information is received, the Procurement Officer will notify the
Offeror in writing of any request to view any portion of its Offer marked “confidential.” The
Offeror will have the time set forth in the notice to obtain a court order enjoining such disclosure.
If the Offeror does not provide the Procurement Officer with a court order enjoining release of the information during the designated time, the Procurement Officer will make the information requested available for inspection.
2.21. Late Offers
Late Offers must be rejected, except for good cause. If a late Offer is submitted, the Department will document the date and time of the submittal of the late Offer, keep the Offer and notify the
Offeror that its Offer was disqualified for being a late Offer.
2.22. Right to Disqualify
The City reserves the right to disqualify any Offeror who fails to provide information or data requested or who provides materially inaccurate or misleading information or data. The City further reserves the right to disqualify any Offeror on the basis of any real or apparent conflict of interest that is disclosed by the Offer submitted or any other data or information available to the
City. This disqualification is at the sole discretion of the City. By submission of a solicitation response, the Offeror waives any right to object now or at any future time, before any agency or body including, but not limited to, the City Council of the City or any court as to the exercise by the City of such right to disqualify or as to any disqualification by reason of real or apparent conflict of interest determined by the City. The City reserves the right to replace the disqualified
Offeror.
2.23. Contract Award
The City reserves the right to award a contract by individual line items, by group, all or none, or any other combination most advantageous to the City. The City reserves the right to award multiple contracts.
2.24. Determining Responsiveness and Responsibility
Offers will be reviewed for documentation of minimum qualifications, completeness, and compliance with the Solicitation requirements. The City reserves sole discretion to determine responsiveness and responsibility.
Responsiveness: Nonresponsive Offers will not be considered in the evaluation process. The solicitation states criteria that determine responsiveness, and the solicitation includes terms and conditions that if included or excluded from Offers (as the case may be) will render an Offer nonresponsive.
Exceptions, conditions, reservations, or understandings are presumed to be unacceptable, and an Offer that includes unacceptable exceptions, conditions, reservations, or understandings may be rejected as nonresponsive. Alternatively, the City in its sole discretion may instruct in writing that any Offeror remove the conditions, exceptions, reservations or understandings. If the Offeror fails to do so in writing, the City may determine the Offer to be nonresponsive.
Responsibility: To obtain true economy, the City must conduct solicitations to minimize the possibility of a subsequent default by the Contractor, late deliveries, or other unsatisfactory performance that may result in additional administrative costs. It is important that the Offeror be a responsible Contractor. Responsibility includes the Offeror’s integrity, skill, capacity, experience, and facilities for conducting the work to be performed.
The Procurement Officer will review each Offer to determine if the Offeror is responsible. The
City’s determination as to whether an Offeror is responsible will be based on all information furnished by the Offeror, interviews (if any), and information received from Offeror’s references, including information about Offeror’s history, terminations for convenience or cause, contract breach lawsuits or notices of claim and any other sources the City deems appropriate. Award of the Contract resulting from the solicitation will not be made until any necessary investigation, which each Offeror agrees to permit by submitting its Offer, is made by the City as it deems necessary. A review of responsibility may occur up to contract award.
The Offeror’s unreasonable failure to promptly supply information about an inquiry with respect to responsibility may be grounds for a determination of non-responsibility with respect to such
Offeror.
2.25. Equal Low Offer
Contract award will be made by putting the names of the tied vendors in a cup for a blind drawing limited to those bidders with tied offers. If time permits, the offerors involved will be given an opportunity to attend the drawing. The drawing will be witnessed by at least three persons, and the contract file will contain the names and addresses of the witnesses.
2.26. Evaluation of Competitive Sealed Offers
The City will use its discretion in applying the following processes to this solicitation. Any ties in scoring will be resolved with a best and final price request and the lowest price will prevail.
2.27. Detailed Evaluation of Offers and Determination of Competitive Range
During deliberations, the Evaluation Panel will reach a consensus score for each evaluation criterion except price. The Procurement Officer will score the price, which will be added to the overall consensus score. The overall consensus scores will determine the Offerors’ rankings and which offers are within the Competitive Range, when appropriate.
2.28. Offers Not Within the Competitive Range
The City may notify Offerors of Offers that the City determined are not in the Competitive
Range.
2.29. Discussions with Offerors in the Competitive Range
The City will notify each Offeror whose Offer is in the Competitive Range or made the ‘short list’ and provide in writing any questions or requests for clarification to the Offeror. Each Offeror so notified may be interviewed by the City and asked to discuss answers to written or oral questions or provide clarifications to any facet of its Offer. The Offerors in the competitive range may be required to provide a demonstration of their product.
Demonstrations - Offerors in the competitive range may be invited to construct a hands-on sample or presentation of their solution at the City of Phoenix. In addition, each finalist may prepare and deliver a presentation of their proposed solution based on the script developed by the evaluation panel. The City may also require a hands-on lab demonstration designed specifically for the evaluation panel. The results of the surveys will be tabulated and delivered to the evaluation team for the final review and solution selection session(s).
If an Offer in the Competitive Range contains conditions, exceptions, reservations or understandings to or about any Contract or Solicitation Scope requirement, the City may discuss or negotiate the conditions, exceptions, reservations or understandings during these meetings. But the City in its sole discretion may reject any and all conditions, exceptions, reservations and understandings, and the City may instruct any Offeror to remove the conditions, exceptions, reservations or understandings. If the Offeror fails to do so, the City may determine the Offer is nonresponsive, and the City may revoke its determination that the Offer is in the Competitive Range.
To the fullest extent permitted by law, the City will not provide any information, financial or otherwise, to any Offeror about other Offers received in response to this solicitation. During discussions with Offerors in the Competitive Range, the City will not give Offerors specific prices or specific financial requirements that Offerors must meet to qualify for further consideration.
The City may state that proposed prices are too high with respect to the marketplace or otherwise unacceptable. Offerors will not be told of their relative rankings before Contract award.
2.30. Best and Final Offers (BAFO)
A BAFO is an option available for negotiations. Each Offeror in the Competitive Range, which is determined in the City’s sole discretion, may be afforded the opportunity to amend its Offer and make one BAFO.
If an Offeror’s BAFO modifies its initial Offer, the modifications must be identified in the BAFO.
The City will evaluate BAFOs based on the same requirements and criteria applicable to initial
Offers. The City will adjust appropriately the initial scores for criteria that have been affected by offer modifications made by a BAFO. Based on the criteria defined in the solicitation as weighted, the City will then perform final scoring and prepare final rankings.
The Evaluation Panel will recommend the Offer that is the best value and most advantageous to the City based on the evaluation criteria.
The City reserves the right to make an award to an Offeror whose Offer is the highest rated, best value, and most advantageous to the City based on the evaluation criteria, without conducting written or oral discussions with any Offeror, without negotiations, and without soliciting BAFOs.
3. Scope of Work
3.1. Introduction
A. The Phoenix Charter, City Code, and Zoning Ordinance (collectively the “Code”) are currently published electronically and in paper format. The Law Department and
Planning and Development Department require publishing of the Code in online and paper formats. Updates to the Code will be made in a timely manner to ensure that publications are current. Accuracy is essential.
B. Electronic copies of the Code can be found at: https://phoenix.municipal.Codes/CC
3.2. Customer Service Requirements
A. Contractor’s customer service representatives will be available from 7:00 am – 6:00 pm
Monday through Friday to assist City Departments, excluding City Holidays here:
https://www.phoenix.gov/calendar/holidays.html.
B. The Contractor will provide editing and posting of the City’s Code. All publications will be formatted and organized in accordance with Exhibit A. Style Guide.
C. Updates to the information published on the Contractor’s website and printed materials will be emailed to the Contractor by the City.
D. Confirm that your firm will accept electronic file updates in MS Word, Adobe Acrobat
PDF, or Rich Text Format (RTF).
E. Updates will be completed on the following schedule:
Document Length Number of Days to Complete
20 pages or less 5 days
50 pages or less 10 days
100 pages or less 15 days
3.3. Public Facing Website Publishing and Maintenance Requirements
A. The Contractor will create and maintain a public-facing website for the City and will publish City Code on the website at no charge to the public.
B. The Contractor’s website will be created and maintained under the requirements of City of Phoenix Administrative Regulation (AR) 1.92 found at:
https://cityofphoenix.sharepoint.com/sites/ar/Documents/ar192.pdf.
C. The Contractor will follow the Graphic Standards for the City emblem which are found at:
https://cityofphoenix.sharepoint.com/sites/comms/Documents/PHX_Graphic_Standards.
pdf.
https://phoenix.municipal.codes/CC https://cityofphoenix.sharepoint.com/sites/ar/Documents/ar192.pdf https://cityofphoenix.sharepoint.com/sites/comms/Documents/PHX_Graphic_Standards.pdf https://cityofphoenix.sharepoint.com/sites/comms/Documents/PHX_Graphic_Standards.pdf
D. The website will be Americans with Disabilities Act (ADA) (The Americans with
Disabilities Act | ADA.gov) compliant and will be readable and navigable on any web browser or device.
E. Navigation of the Contactor’s website will be user-friendly, with clear instructions on how to use the site and how to find text within the City Codes.
F. The Contractor’s website will be frameless, shareable through links, with the ability to save in Rich Text Format (RTF), and Adobe Acrobat PDF, and upon request by the City, MS Word version.
G. The Contractor's Website will be able to link to other websites, terms with definitions that allow for pop-up previews of the definition, allow for content search, and provide cross-reference links to related documents located during a search.
H. The Contractor’s website will include a printer-friendly function to allow graphics of maps, tables and photos to print properly in-line with the text. Table headers will repeat if the table rows are printed over multiple pages.
I. The Contractor’s website will provide current links to the City’s Internet Website
(phoenix.gov), related documents located during a search and be updated as necessary to be current.
J. The City will bear the responsibility of ensuring that potential search terms used on phoenix.gov to locate the City’s Charter and Code are added to the appropriate phoenix.gov pages. This will ensure visitors will be routed correctly to the successful
Contractor’s website.
K. Custom programming may be requested by the City. Specifications for this work will be established with the assistance of the Contractor.
3.4. Printed Material Publishing Requirements
A. The Contractor will provide updates to the current hard copy printed material upon request. City requires (6) City Charter and City Code and (6) Zoning hard bound copies.
Printing and binding of the printed material will be accomplished in accordance with the
Exhibit A. Style Guide.
B. The City requires an annual printing of the Code every March. Supplement publishing will not be required. Proof will be sent by email to the City annually by February 15th.
C. The City will email the Contractor ordinances that amend the Code. The updated Code will be emailed or transmitted as agreed between the Contractor and the City in both a
MS Word and Adobe Acrobat PDF versions. The Contractor is responsible for incorporating the updates.
D. The Contractor will provide a proof copy by email in Adobe Acrobat PDF format as required by the City to review for accuracy.
https://www.ada.gov/ https://www.ada.gov/
E. The Code will be updated within five days upon receiving the approved updated ordinance from the City.
3.5. Modification Footnote Catch-Up
A. All modification footnotes adopted after 2019 shall be returned to both the print and web-based versions of the Zoning Ordinance. This task shall be done within 90 days of the start of the contract.
B. All text amendments to the Zoning Ordinance adopted after 2019 shall be reviewed and modification footnotes revised or provided for both the print and web-based versions of the Zoning Ordinance. This task shall be done within 180 days of the start of the contract.
C. Footnote modifications shall follow formatting detailed in Exhibit A. Style Guide.
4. Offer Evaluation Criteria
In accordance with the Administrative Regulation 3.10, Competitive Sealed Proposal awards shall be made to the responsive and responsible Offeror(s) whose Offer is determined in writing to be the most advantageous to the City based upon the evaluation criteria listed below.
The evaluation factors are listed in the relative order of importance and more details are provided in Scope of Work. The Weight (Points) for each Evaluation Criteria are the maximum points that may be assigned for that Criteria. The following evaluation criteria will be used to evaluate all Offers:
300 Points - Method of Approach
450 Points - Qualifications and Experience
250 Points - Cost
1000 Points = TOTAL
No. Evaluation Criteria Scoring Method Weight (Points)
1. Method of Approach – Implementation
The City needs a fully operational website in place by June 15, 2026. Confirm that your firm can create the website and post all Code by June 15, 2026.
Discuss the typical implementation process to include at a minimum; the information needed in advance from the City, the milestones and number of days to complete each. Discuss the common pitfalls that would present difficulty in completing the implementation by June 15, 2026. Provide any other information which would be important to the City regarding implementation.
0-100 Points 60 (6% of Total)
2. Method of Approach – Customer
Service
Confirm that your firm will accept electronic file updates in MS Word, Adobe Acrobat
PDF, or Rich Text Format (RTF). (Scope of
Work, Section 3.2 Customer Service
Requirements. Paragraph D.)
0-100 Points 30 (3% of Total)
3. Method of Approach – Public Facing
Website Publishing
Describe your firm’s approach to ensuring the Contractor’s website’s navigation will be user-friendly, Americans with
Disabilities Act (ADA) compliant, navigable on any web browser or device, with clear instructions on how to use the website and how to find text within the City Codes.
(Section 3. Scope of Work, Section 3.3.
Public Facing Website Publishing and
Maintenance Requirements, Paragraphs D.
and E.)
0-100 Points 30 (3% of Total)
4. Method of Approach – Public Facing
Website Publishing
Describe your firm’s approach to ensuring the Contractor’s website will be frameless, shareable through links, savable in Rich
Text Format (RTF), Adobe Acrobat PDF, and upon request by the City, MS Word version, able to link to other websites, allow for pop-up previews, allow for content search, and provide links to related documents located during a search.
(Section 3. Scope of Work, Section 3.3.
Public Facing Website Publishing and
Maintenance Requirements, Paragraph F.)
0-100 Points 75 (7.5% of Total)
5. Method of Approach – Public Facing
Website Publishing
Describe your firm’s approach to ensuring the Contractor’s website will include a printer-friendly function to allow graphics of maps, tables and photos to print properly in-line with the text. Table headers will repeat if the table rows are printed over multiple pages. (Section 3. Scope of Work, Section 3.3. Public Facing Website
Publishing and Maintenance
Requirements, Paragraph G.)
0-100 Points 75 (7.5% of Total)
6. Method of Approach – Public Facing
Website Publishing
Describe your firm’s approach to ensuring that the Contractor’s website will be updated as necessary with current links to the City’s Internet Website (phoenix.gov).
(Section 3. Scope of Work, Section 3.3.
Public Facing Website Publishing and
Maintenance Requirements, Paragraph H.)
0-100 Points 30 (3% of Total)
7. Qualifications and Experience –
Business History
Provide a history of the firm including the date established, the type of ownership or legal structure of the business (sole proprietor, partnership, corporation, etc.), the length of time that the firm has been operating as the legal entity and the length of time the firm has been providing the requested services.
0-100 Points 45 (4.5% of Total)
8. Qualifications and Experience – Key
Personnel
List the proposed key members that will be assigned to the City’s contract including their roles and responsibilities in delivering the services, implementation process, and customer service.
How many other organizations are these staff providing services for?
0-100 Points 45 (4.5% of Total)
9. Qualifications and Experience –
Government/Corporate Experience
State your firm’s experience hosting and updating websites that publish city charter, city code, and zoning ordinance services to large public and/or corporate entities.
0-100 Points 90 (9% of Total)
10. Qualifications and Experience – Project
Experience
Provide examples of projects (not to exceed 3) which best illustrate your firm’s qualifications and experience hosting and updating websites that publish city charter, city code, and zoning ordinance; identifying any projects accomplished by current staff while employed with your firm or at any time in their career. Projects must be of similar complexity completed and demonstrate the proposer’s ability and experience to successfully perform the services.
0-100 Points 45 (4.5% of Total)
11. Qualifications and Experience – Other
Relevant Experience
What are the three biggest points of value that your firm brings to your clients who utilize the services in this solicitation?
0-100 Points 45 (4.5% of Total)
12. Qualifications and Experience – Other
Relevant Experience
Provide any other information which documents your firm’s skills or experience related to the requirements of this Scope of
Work which may be relevant, including brochures.
0-100 Points 45 (4.5% of Total)
13. Qualifications and Experience –
Potential Adverse Impact
State whether your firm is currently involved in any litigation, threatened litigation, investigation, reorganization, receivership, filing, strike, audit, corporate acquisition, unpaid judgments or other action that could have an adverse impact on your ability to provide the required City’s needs.
If yes, please describe the nature of the item and its potential impact.
0-100 Points 45 (4.5% of Total)
14. Qualifications and Experience –
Potential Adverse Impact
State whether or not your firm has ever had a contract terminated for convenience or cause, a contract breach lawsuit or notices of claim?
If yes, please provide the details.
0-100 Points 90 (9% of Total)
15. Cost Reward Low Cost 250 (25% of Total)
5. Standard Terms and Conditions
5.1. Definition of Key Words Used in the Solicitation
Shall, Will, Must: Indicates a mandatory requirement. Failure to meet these mandatory requirements may result in the rejection of Offer as non-responsive.
Should: Indicates something that is recommended but not mandatory. If the Offeror fails to provide recommended information, the City may, at its sole option, ask the Offeror to provide the information or evaluate the Offer without the information.
May: Indicates something that is not mandatory but permissible.
For purposes of this solicitation, the following definitions will apply:
“A.R.S.” Arizona Revised Statute
“Buyer” or “Procurement Officer” City of Phoenix staff person responsible for the solicitation.
The City employee or employees who have specifically been designated to act as a contact person or persons to the Contractor, and responsible for monitoring and overseeing the
Contractor's performance under this contract.
"City" The City of Phoenix
"Contractor" The individual, partnership, or corporation who, as a result of the competitive process, is awarded a contract by the City of Phoenix.
"Contract” or “Agreement" The legal agreement executed between the City of Phoenix, AZ and the Contractor.
“Days” Means calendar days unless otherwise specified.
“Chief Procurement Officer” The contracting authority for the City of Phoenix, AZ, authorized to sign contracts and amendments thereto on behalf of the City of Phoenix, AZ.
“Employer” Any individual or type of organization that transacts business in this state, that has a license issued by an agency in this state and employs one or more employees in this state.
Employer includes this state, any political subdivision of this state and self-employed persons. In the case of an independent contractor, employer means the independent contractor and does not mean the person or organization that uses contract labor. (A.R.S. 23-211).
“Offer” Means a response from a Supplier, Contractor, or Service Provider to a solicitation request that, if awarded, binds the Supplier, Contractor, or Service Provider to perform in accordance with the contract. Same as bid, proposal, quotation or tender.
“Offeror” Any Vendor, Seller or Supplier submitting a competitive offer in response to a solicitation from the City. Same as Bidder or Proposer.
“Solicitation” Means an Invitation for Bid (IFB), Request for Proposal (RFP), Request for
Quotations (RFQ), Request for Qualifications (RFQu) and request for sealed Offers, or any other type of formal procurement which the City makes public through advertising, mailings, or some other method of communication. It is the process by which the City seeks information, proposals, Offers, or quotes from suppliers.
“Suppliers” Firms, entities or individuals furnishing goods or services to the City.
“Vendor or Seller” A seller of goods or services.
5.2. City’s Vendor Self-Registration and Notification
Vendors must be registered in the City’s Procurement Portal at https://procurement.opengov.com/portal/phoenix to respond to solicitations and access procurement information.
Vendors must also be registered in the City’s procurePHX Self-Registration System at https://www.phoenix.gov/procure prior to contract execution.
The City may, at its sole discretion, reject any offer from an Offeror who has not registered.
5.3. Business in Arizona
The City will not enter contracts with Offerors (or any company(ies)) not granted authority to transact business, or not in good standing, in the state of Arizona by the Arizona Corporation
Commission, unless the Offeror asserts a statutory exception prior to entering a contract with the City.
5.4. Contract Interpretation
A. Applicable Law: This Contract will be governed by the law of the State of Arizona, and suits pertaining to this Contract will be brought only in Federal or State courts in
Maricopa County, State of Arizona.
B. Contract Order of Precedence: In the event of a conflict in the provisions of the
Contract, as accepted by the City and as they may be amended, the following will prevail in the order set forth below:
1. Federal terms and conditions, if any
2. Special terms and conditions
3. Standard terms and conditions
4. Amendments
5. Statement or scope of work
6. Specifications
7. Attachments
8. Exhibits
9. Instructions to Contractors
10. Other documents referenced or included in the Solicitation
C. Organization – Employment Disclaimer: The Agreement resulting hereunder is not intended to constitute, create, give rise to or otherwise recognize a joint venture agreement or relationship, partnership or formal business organization of any kind, and https://procurement.opengov.com/portal/phoenix https://www.phoenix.gov/procure the rights and obligations of the parties will be only those expressly set forth in the agreement. The parties agree that no persons supplied by the Contractor in the performance of Contractor’s obligations under the agreement are considered to be City’s employees and that no rights of City civil service, retirement or personnel rules accrue to such persons. The Contractor will have total responsibility for all salaries, wage bonuses, retirement, withholdings, workmen’s compensation, occupational disease compensation, unemployment compensation, other employee benefits and all taxes and premiums appurtenant thereto concerning such persons, and will save and hold the City harmless with respect thereto.
D. Severability: The provisions of this Contract are severable to the extent that any provision or application held to be invalid will not affect any other provision or application of the contract which may remain in effect without the invalid provision or application.
E. Non-Waiver of Liability: The City of Phoenix as a public entity supported by tax monies, in execution of its public trust, cannot agree to waive any lawful or legitimate right to recover monies lawfully due it. Therefore, any Contractor agrees that it will not insist upon or demand any statement whereby the City agrees to limit in advance or waive any right the City might have to recover actual lawful damages in any court of law under applicable Arizona law.
F. Parol Evidence: This Agreement is intended by the parties as a final expression of their agreement and is intended also as a complete and exclusive statement of the terms of this agreement. No course of prior dealings between the parties and no usage in the trade will be relevant to supplement or explain any term used in this Contract.
Acceptance or acquiescence in a course of performance rendered under this contract will not be relevant to determine the meaning of this Contract even though the accepting or acquiescing party has knowledge of the nature of the performance and opportunity to object.
5.5. Contract Administration and Operation
A. Records: All books, accounts, reports, files and other records relating to the contract will be subject at all reasonable times to inspection and audit by the City for five years after completion of the contract. Such records will be produced at a City of Phoenix office as designated by the City. Confidentiality will be maintained, and City will not violate any proprietary or other confidentiality agreements Contractor has in place.
B. Discrimination Prohibited: Contractor agrees to abide by the provisions of the Phoenix
City Code Chapter 18, Article V as amended. Any Contractor, in performing under this contract,…
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