PL 001.xlsx
XLSX spreadsheet 18 KB Posted
- Attached to
- MANAGED CARE SECRET SHOPPER SURVEYS
- Solicitation number
- 5400026950
- Issued by
- Richland County, Columbia City, South Carolina
About this file
This document appears to be a spreadsheet containing details of a group call related to a state and local contract opportunity. The purpose of the call was to verify provider information within the South Carolina Department of Health and Human Services (SCDHHS) Managed Care network, including whether the provider is a cardiology practice, if a specific physician works there, and if the address is correct. The call also aimed to determine the provider's acceptance of various insurance plans such as Absolute Total Care, First Choice Select Health, Healthy Blue by Blue Choice, Humana Healthy Horizons, and Molina Healthcare. Additionally, the call gathered information on the next available appointment for established and new patients.
The document does not provide details about the specific contract opportunity, such as the products or services requested, project overviews, response dates, due dates, or award information. It appears to be focused on verifying provider information and network participation rather than a solicitation for a contract.
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| ATTM 006.docx | DOCX document | |
| ATTM 003.docx | DOCX document | |
| ATTM 009 Q&R.pdf | ||
| ATTM 004.docx | DOCX document | |
| ATTM 001.docx | DOCX document | |
| ATTM 007.docx | DOCX document | |
| ATTM 002.docx | DOCX document | |
| ATTM 005 BAA.docx | DOCX document | |
| ATTM 008.xlsx | XLSX spreadsheet | |
| Secret Shopper Surveys A1.pdf | ||
| PL 002.pdf |
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Text version
Group Call Documentation Caller Length of Call Service_Group NPI Taxonomy NPI_Name AltNPI_Name Prov_Type Street_Address City State ZIP County Phone Rural/Urban Answer? Q1 -Cardiology Practice? Q2 -Physician work here? Q3 - Correct Address? ATC Q4 -ATC? First Q5 - First Choice by Select Health? Blue Q6 - Healthy Blue by BCBS Humana Q7 - Humana Healthy Horizons Molina Q8 - Molina Healthcare? Q9 - Difference in Appt Availability? Q9 - Next Established Patient Appt? Q9 - Next New Patient Appt?2 Notes (Other)
SCRIPT
S
If no answer, please leave a message requesting a call back to (Number) and document on excel file.
Good morning/afternoon, my name is _______ with the SCDHHS. I was calling because we have this number listed for a provider within our Managed Care network. Could I ask you a few questions to verify we have the correct information?
1.Is this a Cardiology practice?
2.Does Dr. __________ work at this practice?
3.Is the address for this physician still ________?
If no, document in cells X, Y, Z, AA
4-8.Does your practice accept ______ Insurance?
Absolute Total Care First Choice Select Health Healthy Blue by Blue Choice Humana Healthy Horizons Molina Healthcare 9.When is the next available appointment for the plans you accept?
Answer Selections
| Answer Call? | Q1 | Q2 | Q3 Corect Address? | Q4 -ATC? | Q5 - First Choice by Select Health? | Q6 - Healthy Blue by BCBS | Q7 - Humana Healthy Horizons | Q8 - Molina Healthcare? | Established Pt Appt | New Pt Appt | Notes (Other) | Updated Address - Street | Updated Address - City | Updated Address - State | Updated Address - ZIP |
| Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Less than 2 Weeks | Less than 2 Weeks | |||||
| No | No | No | No (Fill at End of Document) | No | No | No | No | No | Less than 1 Month | Less than 1 Month | |||||
| Left Message | Other (Notes) | Other (notes) | Other(Notes) | Unknown | Unknown | Unknown | Unknown | Unknown | Less than 2 Months | Less than 2 Months | |||||
| Incorrect Number | Other (see Notes) | Other (see Notes) | Other (see Notes) | Other (see Notes) | Other (see Notes) | 2-6 Months | 2-6 Months | ||||||||
| Other (See Notes) | 6 Months- 1 Year | 6 Months- 1 Year | |||||||||||||
| More than 1 Year | More than 1 Year |
File details come from the government source that posted it. Updated .