Performance Work Statement (PWS) Indoor Pool.pdf

CUI

PERFORMANCE WORK STATEMENT (PWS)

[Lifeguard Services Contract, FSV]

NOTE TO OUR CUSTOMERS: THIS TEMPLATE MUST BE TAILORED FOR YOUR AGENCY BY

INCLUDING YOUR UNIQUE REQUIREMENTS, QUANTITIES FOR WORKLOAD, SPECIFIC

SURVEILLANCE TECHNIQUES, ETC. ANY QUESTIONS REGARDING THIS TEMPLATE SHOULD

BE ADDRESSED WITH YOUR ASSIGNED ACQUISITION TEAM.

GENERAL INFORMATION IS PRESENTED IN BLUE ITALICS WITH PARENTHESIS BORDERS,

WHILE FILL-IN GUIDANCE IS PRESENTED IN BLUE ITALICS WITH BRACKET BORDERS. PLEASE

DELETE ALL BLUE ITALICS WHEN FINALIZING THE PWS.

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide Aquatic Lifeguarding Services and staffing.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, management, supervision, and other items and non-personal services necessary to perform Lifeguard and Aquatics Management Services as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Kirtland Air Force Base 100-meter swimming pool is a dedicated military fitness and readiness facility. It directly supports the 377th Air Base Wing and tenant units by facilitating aquatic physical training, lap swimming, water survival training, and cardiovascular conditioning. This facility is strictly utilized for physical training and mission readiness; recreational and MWR (Morale, Welfare, and Recreation) activities are not authorized.

1.3 Objectives: The primary objective of this contract is to ensure the continuous safety, supervision, and health of all patrons utilizing the fitness pool. All services must be performed in strict accordance with DAFI 34-101 Air Force Fitness and Sports Programs and DAFMAN 48-143, Environmental Health Program Management.

1.4 Scope: The contractor shall provide one (1) dedicated, on-site Aquatics Manager and a minimum of three (3) Lifeguards per operational session. Contractor personnel shall be responsible for supervising swimming activities, enforcing posted facility rules, and providing immediate rescue and first aid/CPR/AED services as required.

Additionally, the contractor shall perform the following daily operational and facility upkeep duties:

• Manage patron access by ensuring all participants sign in prior to facility use.

• Perform daily pool vacuuming and ensure pool drains are cleared daily.

• Conduct and explicitly annotate routine facility, safety, and water quality checks.

• 1.4.1 Chemical Handling Limitation: The contractor shall conduct and document daily water quality tests (temperature and chemical balance) prior to opening the pool in accordance with DAFMAN 48-143.

Contractor personnel are strictly prohibited from handling, applying, or balancing pool chemicals. If water quality parameters are not met, the contractor shall secure the pool and immediately notify the Base Civil Engineering (CE) Contracting Officer's Representative (COR).

1.5 General Information

1.5.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

A comprehensive written Quality Control Plan (QCP) shall be submitted with the contractor's initial proposal, as it will be utilized as an evaluation factor for contract award. The QCP must specifically address the contractor's methodology for recruiting, retaining, and scheduling certified staff to ensure strict compliance with DAFI 34-101 mandatory break requirements without degrading the minimum on-duty patron-to-lifeguard ratios. After award and initial acceptance of the quality control plan, the contractor shall submit any proposed changes to the QCP to the Contracting Officer (KO) and COR within five (5) working days for written acceptance prior to implementation.

1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.5.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0530 and 1830, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons (e.g., base closures due to weather or designated down days). Services shall be provided across three (3) distinct daily operational sessions:

• Morning Session: 0530 to 0830

• Mid-day Session: 1030 to 1330

• Afternoon Session: 1530 to 1830

1.5.5 Place of Performance: The work to be performed under this contract will be performed at the Kirtland Aquatic Center, Bldg. 20229 Pennsylvania Ave SE, Kirtland Air Force Base.

1.5.6 Security Requirements: Contractor personnel performing work under this contract must obtain base access and maintain a level of security suitable for unclassified work. A DD Form 254 is not required for this contract.

Contractor personnel must comply with all Kirtland Air Force Base access procedures, including background checks required for Defense Biometric Identification System (DBIDS) passes or Common Access Cards (CAC) as applicable.

1.5.7 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.7.1 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1591075914A Sticky Note Reference OPM in case holidays list changes so that the PWS does not need to be amended

1.5.7.1.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.7.1.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.7.2 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan

1.5.8 Special Qualifications: The contractor is responsible for ensuring all employees possess and maintain the following current and valid certifications from a nationally recognized organization (e.g., American Red Cross, Starguard Elite, Ellis & Associates) for the duration of the contract:

• Lifeguarding / Water Rescue

• Cardiopulmonary Resuscitation (CPR) for the Professional Rescuer

• Automated External Defibrillator (AED)

• Standard First Aid

(Note: The Aquatics Manager must hold all the above certifications, and it is highly recommended they possess a Certified Pool Operator (CPO) or equivalent aquatic facility management credential).

All employees employed under this contract as a “Lifeguard” must maintain a nationally recognized certification through the American Red Cross, Starguard Elite, or Ellis & Associates. All certifications must be up to date and cannot lapse during any time of this service contract.

Individuals under this service contract must demonstrate proficiency in swimming to include the following test requirements:

• 300-yard continuous swim using front crawl or breaststroke.

• The ability to tread water for two (2) minutes.

• A brick test consisting of performing a surface dive to retrieve a ten (10) pound brick from a minimum depth of 7 feet and exiting the pool under a 1 minute and 40 second time limit.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

1.5.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The following personnel are considered key personnel by the government: Aquatics Manager. The contractor shall provide an Aquatics Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The Aquatics Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Aquatics Manager or alternate shall be on-site and available during all operational hours (0530-1830) Monday through Friday.

1.5.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.13 Contractor Travel: Not applicable

1.5.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials (including daily pool chemical logs, sign-in sheets, and incident reports) produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.16 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the thirty (30) day phase-in/phase-out periods.

• Phase-In: During the 30-day phase-in period prior to the start of full performance, the incoming Contractor shall become familiar with performance requirements, obtain necessary Kirtland AFB access credentials (DBIDS/CAC) for all staff, finalize recruitment, verify all required life-safety certifications (e.g., CPR/AED, Lifeguarding), and orient their Aquatics Manager to the facility. This ensures the contractor is postured to commence full performance of services on the contract start date without disrupting the facility's physical training schedule.

• Phase-Out: Prior to the expiration of the contract, the incumbent Contractor shall cooperate fully with the

Government and any incoming contractor to ensure a smooth and orderly transition of facility

1591075914A Sticky Note Add any vacancy information to include how you ensure that there are enough people to cover each shift. Any sort of plan in place to ensure there are no gaps in service because one of the personnel took a job elsewhere responsibilities, turnover of keys, and transfer of all required historical data logs (e.g., water quality reports).

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS (e.g., Aquatics Manager). When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AED Automated External Defibrillator CAC Common Access Card CDC Centers for Disease Control and Prevention CE Civil Engineering CFR Code of Federal Regulations CONUS Continental United States COR Contracting Officer Representative CPO Certified Pool Operator CPR Cardiopulmonary Resuscitation DAFI Department of the Air Force Instruction DAFMAN Department of the Air Force Manual DBIDS Defense Biometric Identification System DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FSS Force Support Squadron KO Contracting Officer MAHC Model Aquatic Health Code MWR Morale, Welfare, and Recreation OCI Organizational Conflict of Interest PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PT Physical Training PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan/Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide emergency response services, including Kirtland AFB Security Forces, Fire Department, and Emergency Medical Services (EMS), in response to emergency calls generated from the facility. The Government will also provide standard refuse collection services for the facility.

3.2 Facilities: The Government will provide the Kirtland Indoor Pool with all necessary required lifesaving equipment per DAFI 34-101 20.8, which are standards designed to help ensure the aquatic facility is fully equipped to handle any and all aquatic accidents and emergencies (as listed above in 3.2). The KAFB Aquatic Facility will be supplied with:

• A working phone needed to call emergency services in the event of an incident.

• A working AED (Automated External Defibrillator).

• Signage to prevent pool mishaps.

• Floating lane lines separating swimmers safely.

• Restrooms and locker rooms for required bio and environmental bathing requirements of patrons.

• Lifeguard stations (chair deck patrol).

3.3 Utilities: The Government will provide all applicable utilities needed for the contractor to perform all skills as necessary to include adequate lighting and proper access to locker/bath houses. A free source of clean drinking water is available at the aquatic facility via a chilled water fountain. The aquatic center will be equipped with a handicapped accessible pool lift to meet federal accessibility standards. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning pool decks and equipment.

3.4 Equipment: The Government will provide the required lifesaving, safety, and testing equipment necessary for the contractor to perform the duties outlined in this PWS. The Government furnished equipment (GFE) includes, but is not limited to:

• First aid kits and biohazard spill kits

• Backboards with neck immobilization devices

• Rescue tubes

• Rescue poles or Shepard's crooks

• Safety packs (including mask barriers for rescue breathing and gloves for bloodborne pathogen protection)

• Whistles

• Water quality testing kits and testing reagents (e.g., DPD test kits) required to perform daily pool chemistry checks prior to opening.

3.5 Materials: The Government will provide reagent chemicals for periodic water testing and any flotation aids, pool toys, and aquatic equipment needed for basic lifesaving tools or swimming aids (for patron use).

3.6 The Government (Base Civil Engineering) will provide all facility maintenance, mechanical pool system repairs, and the handling, storage, and application of all hazardous pool chemicals.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 (Government Furnished Items and Services) of this PWS.

4.2. Materials: The Contractor shall furnish all necessary administrative materials (e.g., pens, clipboards) to maintain required logs and sign-in sheets. Furthermore, the Contractor shall furnish easily identifiable uniforms for all on-duty personnel. Uniforms must clearly identify the wearer as a "LIFEGUARD" or "AQUATICS MANAGER." At a minimum, the uniform must include a standardized shirt and appropriate aquatic footwear. The contractor is responsible for the purchase, maintenance, and laundering of all contractor personnel uniforms.

4.3. Equipment: The Contractor shall furnish any specific proprietary equipment (e.g., corporate laptops, tablets, or scheduling software/applications) they deem necessary for the Aquatics Manager to oversee staff scheduling, maintain QCP documentation, and manage employee certifications, as these items are not provided by the Government.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide non-personal services for Aquatics Management and Lifeguarding at the 100-meter indoor pool. These services are critical to ensuring the safety of military personnel during physical training and the ability to respond immediately to aquatic emergencies. All in-service training required within DAFI 34-101 and DAFMAN 48-143 to maintain staff proficiency and certifications must be coordinated, scheduled, and funded by the contractor.

5.2. Aquatics Manager Duties: The contractor shall provide an on-site Aquatics Manager. The Aquatics Manager shall:

• Maintain the daily employee schedule to ensure a minimum of three (3) certified lifeguards are present during all operational sessions to satisfy the DAFI 34-101 mandatory 10-minute break coverage.

• Serve as the primary on-site liaison to the Government COR.

• Ensure all opening and closing procedures are executed daily.

• Maintain and make available to the COR all current employee certification records and the Quality Control Plan (QCP) documentation.

5.3 Lifeguard Duties: The contractor shall provide certified lifeguards to monitor the facility. Lifeguard specific tasks include:

• Surveillance & Rescue: Maintain vigilant, continuous observation of swimmers from designated lifeguard stations to ensure safety. Perform rescues for individuals in distress or danger of drowning using trained techniques and Government-furnished lifesaving equipment.

• Emergency Response: Administer first aid, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) usage immediately should an emergency arise, and activate the Base Emergency Response system.

• Rule Enforcement: Enforce facility rules and regulations in accordance with DAFI 34-101 to avoid unsafe behaviors.

5.4 Daily Operational & Facility Tasks: In addition to primary surveillance and rescue duties, the contractor staff shall perform the following daily tasks:

• Access Control: Manage patron access by ensuring all participants sign in on the Government-provided log prior to facility use.

• Facility Upkeep:

• Perform daily vacuuming of the pool.

• Ensure all pool skimmer baskets and main drain grates are clear of debris.

• Ensure the cleanliness and orderliness of the swimming areas, pool decks, and locker rooms.

• Equipment & Safety Checks:

• Conduct and document daily inspections of all Government-furnished rescue and safety equipment

(e.g., rescue tubes, backboards, AED).

• Sanitize all Government-furnished equipment daily after use and prior to storage.

• Water Quality & Environmental Monitoring:

• Perform and document water chemistry tests using Government-furnished reagents at intervals required by DAFMAN 48-143 (a minimum of 30-60 minutes prior to opening and every 2 hours during operation).

• Check and document the pool water temperature a minimum of twice per day. The contractor shall immediately notify the COR if the water temperature is outside the 78°–82°F range specified for lap swimming in DAFMAN 48-143, and specifically if it falls below 77°F (25°C).

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local Kirtland Air Force Base policies and procedures in the performance of this contract.

6.2. Mandatory Publications: The following publications are mandatory for compliance under this contract. The contractor shall ensure that all operations, training, and facility monitoring are conducted in accordance with the most current editions of these documents:

• DAFI 34-101: Department of the Air Force Instruction 34-101, Air Force Fitness and Sports Programs.

(Specifically regarding operational guidelines, mandatory break schedules, and patron-to-lifeguard ratios).

• DAFMAN 48-143: Department of the Air Force Manual 48-143, Environmental Health Program Management. (Specifically regarding recreational water standards and water temperature/quality monitoring parameters).

• MAHC: Centers for Disease Control and Prevention (CDC) Model Aquatic Health Code. (As mandated by DAFMAN 48-143 for pool operations).

• American Red Cross Lifeguarding Manual (or equivalent manual from Starguard Elite / Ellis & Associates, based on the contractor's provided certification authority).

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Services Summary / Performance Requirements Summary (PRS): This document defines the critical performance objectives, the required performance thresholds, and the method of Government surveillance for this contract.

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule: This document outlines all required administrative submissions (e.g., the Quality Control Plan, daily water quality logs, certification rosters) required from the contractor, including submission frequency and routing.

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data: This exhibit outlines the estimated annual hours based on the required 0530-1830 operating schedule, providing historical patron usage estimates (e.g., average 30 swimmers per day) to assist the contractor in proposal formulation.

7.4 Attachment 4 – Applicable Air Force Regulations: Copies of, or digital links to, DAFI 34-101 and DAFMAN 48-143.

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized as performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold

Method of Surveillance

PRS # 1.

The contractor shall provide a fully certified aquatic safety staff, consisting of one (1) on-site Aquatics Manager and a minimum of three (3) Lifeguards per session, to supervise all swimming activities and maintain strict patron-to-lifeguard ratios, in accordance with PWS paragraphs 1.5.8, 5.2, and 5.3.

The contractor provided an Aquatics Manager and three Lifeguards who possessed and maintained current, valid, nationally recognized certifications (e.g., American Red Cross, CPR/AED) for the entirety of their scheduled shifts, ensuring DAFI 34-101 mandatory break requirements were met without degrading safety ratios.

Zero deviation from standard. 100% compliance is required. Any lapse in certification or failure to meet minimum staffing levels is unacceptable.

100 Percent Inspection: The COR will conduct monthly audits of all employee certification files and weekly reviews of the daily sign-in/staffing logs.

PRS # 2

The contractor shall perform and document daily water quality and environmental monitoring tests (temperature and chemical balance) prior to opening the facility, while adhering to the strict boundary prohibiting the handling or application of pool chemicals, in accordance with PWS paragraphs 1.4.1 and 5.4.

The contractor provided accurate, daily water chemistry and temperature test logs prior to opening, successfully identified and reported any parameters outside of DAFMAN 48-143 standards to the CE COR, and refrained from handling hazardous pool chemicals.

Zero deviation from standard. 100% compliance is required due to severe environmental health and liability risks.

Periodic Surveillance:

The COR will review the required water quality logbooks daily to ensure tests are being performed and annotated correctly prior to the 0530 opening session.

PRS # 3

The contractor shall conduct and explicitly annotate daily inspections of all Government-furnished rescue and safety equipment, and administer immediate rescue, first aid, CPR, or AED response during emergencies, in accordance with PWS paragraphs 5.3 and 5.4.

The contractor provided daily, documented inspections verifying the operational readiness of rescue tubes, backboards, and AEDs, and responded effectively to any aquatic incidents or customer safety violations.

No more than one (1) missed or incomplete daily equipment inspection log per month. Zero deviation (100% compliance) required for emergency response execution.

Random Sampling & Validated Customer Complaint: The COR will conduct random weekly spot checks of the safety equipment logs and investigate any validated customer safety complaints.

PRS # 4

The contractor shall perform daily operational facility upkeep, including managing patron access logs, vacuuming the pool, clearing drains, and sanitizing equipment, in accordance with PWS paragraph 5.4.

The contractor provided a clean and orderly facility by ensuring all patrons signed in, the pool was vacuumed, skimmer baskets were cleared of debris, and rescue equipment was sanitized after use.

No more than two (2) documented deficiencies per month regarding facility upkeep or access control logging.

Periodic Surveillance:

The COR will conduct random visual spot-checks twice per week to verify the cleanliness of the pool and the accuracy of the patron sign-in logs.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Quality Control Plan (QCP) (PWS Para 1.5.1)

Submitted once with initial proposal.

Revisions submitted as needed.

Digital (PDF) via Email

Contracting Officer (KO) & Contracting Officer's Representative

(COR)

Daily Water Quality & Temperature Log (PWS Para 5.4)

Daily, prior to the 0530-facility opening.

1 Digital entry into contractor's system or Government-provided logbook

COR

Patron Sign-In Log (PWS Para 5.4)

Daily, upon facility closing at 1830

1 Digital entry or scanned copy of the physical logbook.

COR

Current Employee Certification Roster(PWS Para 1.6.8)

Submitted once at contract start and updated within 24 hours of any personnel change.

1 Digital (Excel or PDF) via Email

COR

Equipment Inspection & Sanitization Log (PWS paragraph 5.4)

Maintained continuously throughout the day.

Summarized weekly.

1 Digital entry (Excel or PDF) via Email

COR

Incident / Emergency Response Report (PWS paragraph 5.3)

Submitted within 24 hours of any aquatic rescue, first aid administration, or facility evacuation.

1 Digital (Excel or PDF) via Email

COR and Base Safety Office

Key Control Inventory Log (PWS paragraph 1.5.7.1)

Submitted monthly. 1 Digital (Excel or PDF) via Email

COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

1 Aquatics Manager ________ 2,268 HRs

2 Lifeguard ________ 6,804 HRs