Performance Work Statement (Movers and Handlers).pdf

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Unaccompanied Housing (UH) Movers & Handlers
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W911SG26QA051
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Performance Work Statement Summary: Unaccompanied Housing Movers & Handlers Contract

This Performance Work Statement (PWS) outlines a non-personal services contract for furniture moving and management services at Fort Bliss, an Army installation in El Paso, Texas. The contractor shall provide comprehensive furniture management for unaccompanied housing (UH), including moving furniture items in and out of multi-tiered barracks buildings without elevators, maintaining inventory records using the enterprise Military Housing (eMH) system, and supporting all related administrative functions. The contract runs for one base year of eleven months with a one-month phase-in period (17 December 2026 – 16 December 2027), followed by four twelve-month option years and an optional six-month extension. The contractor must provide all personnel, equipment, supplies, tools, materials, transportation, supervision, and non-personal services necessary for performance, except for items specifically designated as government-furnished property (GFP) and government-furnished services (GFS).

Core service deliverables include property accountability and inventory management using eMH, furnishings management with procurement coordination, personnel furnishings support in accordance with Army regulations, annual and semi-annual physical inventories of eight warehouse locations, tracking and reporting of lost or damaged furniture, maintaining replacement schedules, and asset management using barcode systems. The contractor must operate during normal business hours (0730-1630 Monday-Friday) and maintain adequate staffing to ensure shift coverage when employees are absent. Key personnel requirements include a Project Manager with five years of furnishings management experience and Quality Control Inspectors with two years of quality control experience in furniture handling. The contractor must develop and submit multiple plans for approval including a Phase In/Phase Out Plan, Quality Control Plan, OPSEC Plan, Safety Plan, Property Management System procedures, and Furnishing Management Operating Plan. Additionally, the contractor is responsible for extensive training requirements for all employees including Anti-Terrorism Level I training, OPSEC training, Information Assurance training, threat awareness training, and iWATCH briefings, with specific deliverable documentation required within defined timeframes.

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Performance Work Statement (PWS)

Unaccompanied Housing (UH) Movers & Handlers Contract

01 November 2026

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the duties of a Furnishings Movers & Handlers Company as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Fort Bliss is a United States Army base, located in El Paso, TX, and is comprised of approximately 1.12 million acres of land in Texas and New Mexico with facilities and ranges in both Texas and New Mexico. The base is approximately 1,700 square miles (4,400 square KM), and it is FORSCOM’s (United States Army Forces and Command) largest installation, containing the Army’s largest Maneuver Area (992,000 acres). The unaccompanied housing barracks buildings receive numerous new items on a yearly basis, which require replacement. Replacement of items happens when the life expectancy of such items is reached, or due to damage.

1.3 Objectives: The objective of this contract is to provide a workforce capable of moving furniture in and out of single, dual and three-tiered buildings. The work to be performed is typical of a moving company. In addition to the manual workforce, clerical staff is needed to properly update hand receipts and other documents using the electronic enterprise Military Housing (eMH) system. The contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 6.0 titled Applicable Publications.

1.3.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost-effective ways to fulfill loading and unloading, transporting, inventory of furnishings, and security; and accountability of furnishing services emphasizing innovation and commercial best practices.

1.4 Scope: Contractor shall provide non-personal services to the U.S. Army Garrison Fort Bliss, Directorate of Public Works, Housing Division, Unaccompanied Housing (UH) Branch, for the movement, handling and inventory management of UH furniture and appliances; To include: moving furniture items in and out of multiple tiered buildings that do not have elevators and maintaining UH furnishing inventory records through the use of the eMH electronic data base. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.5 Period of Performance (POP). The period of performance shall be for one (1) Base Year of 11-months with a 1-month phase-in period and four (4) 12-month option years with an optional FAR 52.217-8 six (6) month extension at the end of option year 4.

The Period of Performance reads as follows:

Phase-in Period 17 Dec 2026 – 16 Jan 2027 Base Year: 17 Jan 2027 – 16 Dec 2027 Option Year I: 17 Dec 2027 – 16 Dec 2028 Option Year II: 17 Dec 2028 – 16 Dec 2029 Option Year III: 17 Dec 2029 – 16 Dec 2030 Option Year IV: 17 Dec 2030 – 16 Dec 2031 Phase-out Period* 17 Nov 2031 – 16 Dec 2031

The following shall be applicable only if the Contracting Officer (KO) determines extending the contract is necessary in accordance with FAR Clause 52.217-8, not to exceed 6 months.

6-month extension 17 Dec 2031 – 16 Jun 2032 Phase-out Period 17 May 2032 – 16 Jun 2032

1.5.1 Transition (Phase In/Phase Out): The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor.

The Contractor shall provide experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency (Deliverable A001).

1.5.1.1 Phase In

During the thirty (30) day phase-in period, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, operations, and any other requirements as deemed necessary by the Contractor that shall enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

1.5.1.2 Phase Out

During the thirty (30) calendar day phase-out period immediately prior to the end of this contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with all operations under the contract. The Contractor shall not defer any needed UH furniture moving and handling services for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS) and Performance Work Statement (PWS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service.

The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall develop, maintain, and submit a QCP (Deliverable A002), to the KO and the COR for acceptance. The QCP shall be submitted within ten (10) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. Proposed changes should be provided in both digital and hard copy.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who shall perform the inspections, and the percentage of the work that shall be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work, including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan, (Deliverable A003), within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP), this is a government only document. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance shall be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government shall develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government shall perform inspections and tests in a manner that shall not unduly delay the work. “Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards shall be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends shall be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0730 to 1630 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract shall be performed throughout the entire area occupied by Fort Bliss and outlying training areas, which includes McGregor Range. A map of Fort Bliss is provided in Technical Exhibit 1 (TE #1). A list of all the barracks being serviced under the Unaccompanied Furnishings Contract is given under Technical Exhibit 2 (TE #2).

1.6.6 Type of Contract: The Government shall award a Firm-fixed price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government shall continue. Contract services shall resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which shall be forwarded to the KO/COR, no later than (NLT) the

10th of each month, following the month of surveillance (Deliverable A004). The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or COR for disposition instructions.

1.6.7.3 Personnel Security Clearance Requirements: There are no Operational Security Requirement levels for this contract.

1.6.7.3.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.4 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks shall be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons shall not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.4.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, shall be reported to the KO or COR only if the contract is for drivers for the Government.

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.4.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph may result in requiring the Contractor to remove a contractor employee or employees from the performance of the contract.

1.6.7.4.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.5 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.7.5.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee shall be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.7.5.2 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office, or the host nation equivalent.

1.6.7.5.3 Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.6 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.7 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Project Manager shall be issued a key to building 1103 and a key for a key box holding the internal keys for building 1103. The Contractor has 30 days after award to establish and implement security methods to secure all keys issued to the contractor by the Government. Contractor shall not lose or misplace or allow use by unauthorized persons. The Contractor shall immediately report any occurrences of lost or duplicate keys to the KO, COR, and ACOR, (Deliverable A005).

1.6.7.8 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.8.1. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO shall apprise the contractor of how the government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. Written minutes of meetings shall be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes, (Deliverable A006), shall be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications;

monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: Project Manager and Quality Control Inspector (QCI). The Contractor shall provide a project manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. Project Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract, (Deliverable A007).

Qualifications for all key personnel are listed below:

a) Project Manager: The Contractor Project Manager shall be designated in writing to the KO within five

(5) calendar days after the start of the contract. Thereafter, any changes shall be provided five (5) business days prior to expected change and no less than 24 hours after unplanned changes. The contractor must provide with the designation at a minimum the electronic email address and contact telephone. The Government shall be able to locate these key personnel for emergencies after duty hours, including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The Contractor shall designate a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have five (5) years of experience in Furnishings Management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the KO, and the PM shall be present, on-site, and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

b) Quality Control Inspector (QCI): The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements. QCI shall have two (2) years of documented experience in quality control of movers and handlers of housing furnishings.

The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

1.6.11 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.11.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors’ employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges shall not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S. Government issued identification to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.11.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers.

Company logo is optional.

1.6.12 Identification of Contractor Vehicles: The Contractor furnished vehicles and equipment shall be identified as Contractor property. All vehicles and equipment shall be in an operable condition and meet all local, State, and federal safety requirements. The company name shall be displayed on each of the Contractor’s vehicles and trailers in a manner and size that is clearly visible. All vehicles and trailers shall display a valid state license plate and meet current local and state vehicle registration, insurance and inspection requirements. Vehicles and equipment identified as not meeting the above safety requirements, by inspection of the KO and COR or Provost Marshall/DES activity, shall be removed from service within one (1) hour of notification by Provost Marshall/DES or the KO/COR, repaired or replaced at the Contractor's expense. Except for minor on-site repairs, the Contractor shall move to the Contractor's maintenance area within 8 hours any vehicle or equipment which becomes inoperative, or which breaks down during operation. The Contractor shall perform only minor repairs to vehicles or equipment away from this maintenance area. Vehicles subject to the state emission inspection program shall not be operated on Fort Bliss unless they are in compliance with this program.

1.6.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.14.1 Advertisement and social media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOW Commercial Use of Imagery Guidelines stated at https://www.war.gov/Contact/Help-Center/Article/Article/2762906/use-of-department-of-war-imagery/. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.14.2 INFORMATION ASSURANCE: At no time shall the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information (CUI) in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S.

Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://dodcio.defense.gov/cmmc/About/ or other transmission means determined by the government must be used.

1.6.15 Organizational Conflict of Interest (OCI) Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactory avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.6.17 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.18 General Training Requirements:

1.6.18.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within ten (10) calendar days after completion of training by all employees and subcontractor personnel (Deliverable A008). For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor shall coordinate with the local AT Officer at their assigned location for classroom training by a https://www.war.gov/Contact/Help-Center/Article/Article/2762906/use-of-department-of-war-imagery/ https://www.war.gov/Contact/Help-Center/Article/Article/2762906/use-of-department-of-war-imagery/ https://dodcio.defense.gov/cmmc/About/

Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer shall be maintained by the Contractor. Verification of the training shall be provided to the COR or KO within ten (10) calendar days after completion of the training.

1.6.18.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons shall not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract shall be destroyed completely when no longer needed to preclude recognition of information.

1.6.18.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://cs.signal.army.mil/.

1.6.18.4 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter (Deliverable A009). All employees working in IA/IT functions must comply with DoD and Army training requirements in Per DoD 8570.01, DOD 8570.01-M, and AR 25-2, within 30 days of employment. Training is available at https://cs.signal.army.mil/.

1.6.18.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within ten (10) calendar days after completion of training by all employees and subcontractor personnel (Deliverable A010).

TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/.

Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor shall coordinate with the local Counterintelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer shall be maintained by the Contractor. Verification of the training shall be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within ten (10) calendar days after completion of the training.

1.6.18.6 iWATCH Training: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within five (5) working days of employment under the contract, and within five (5) working days of new employees’ commencing performance with the results reported to the COR no later than five(5) working days from employment start (Deliverable A011). The Contractor shall coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training shall be updated as required by the supporting installation AT policies. A copy of the training attendance shall be maintained by the Contractor and made available to the COR or KO upon request.

1.6.18.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract shall complete Level I OPSEC training within 30 calendar days of employment under https://cs.signal.army.mil/ https://cs.signal.army.mil/ this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6- 110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor shall coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer shall be maintained by the Contractor. Verification of the training shall be provided to the COR or KO upon request (Deliverable A012).

1.7. Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

1.7.1. Safety Plan. The Contractor shall develop and implement a safety plan for its employees. The plan shall include provisions for required Personal Protective Equipment (PPE) and protection against Infectious Diseases. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within ten (10) business days after contract award (Deliverable A013). Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

1.7.2 Occupational Safety and Health (OSHA). The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards; The Center for Disease Control (CDC) guidelines, Installation guidelines, and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1 - 1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

1.7.3. Reporting Fire and Safety Hazards. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. NFPA 51B, Standard for Fire Prevention During Welding, Cutting, and Other Hot Work, provides guidance for performing hot work and it covers provisions to prevent loss of life and property from fire or explosion as a result of hot work.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1.0. Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

2.1.1. Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel shall serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training and experience requirements and are appointed by the KO as an ACOR.

2.1.2. Bulk Waste. Large items of solid waste such as household appliances, furniture, auto parts, pallets, shelving, piping, stone, concrete rubble, brick, lumber, toys, and other wastes; the size or weight of which precludes or complicates the handling by normal collection, processing, or disposal methods.

2.1.3. Bulky Waste. The waste placed at the collection point or curbside that doesn't fit or is too heavy to be placed in the routine collection container. These wastes include but are not limited to lumber, scrap metals, bricks, blocks, concrete rubble, stones, toys, furniture, appliances, logs, limbs, televisions, cabinets, automotive components, power equipment, crates, wheels, de-rimmed tires, electronics, and their components, etc.

2.1.4. Cannibalize. Remove parts from Government property for use or for installation on other Government property.

2.1.5. Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

2.1.6. Collection. The pickup of accumulated recyclable material, solid waste, including bulky waste, from any collection point, regardless of quantity.

2.1.7. Collection Frequency. The number of times collection is performed during a specific time frame.

2.1.8. Collection Point. The location designated on the drawings or maps or described in this performance work statement where solid waste, including bulky materials, shall be temporarily stored for collection by the Contractor.

2.1.9. Commercial Solid Waste. All types of solid waste generated by stores, offices, restaurants, 11s, and other non-manufacturing activities, excluding residential and industrial waste.

2.1.10. Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

2.1.11. Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products, or services; or it may result because delivered products or services do not meet specific contract requirements.

2.1.12. Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

2.1.13. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.14. Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

2.1.15. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.16. Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

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