Performance Work Statement Elevators W912PB24R3013.pdf

Performance Work Statement (PWS)

Maintenance, Repair and Safety on Personnel- and Freight Elevators at

USAG Bavaria, Military Communities:

- Tower Barracks Grafenwöhr,

- Rose Barracks Vilseck,

- Hohenfels and

- Garmisch-Partenkirchen

23 JAN 2024

Table of Contents

1. INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

2. REQUIREMENTS

2.1 Description of Services

2.2 General Information

2.3 Emergency Services

2.4 Contract Administration and Management

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)

2.7 Preventive Maintenance Orders (PMOs)

2.8 Technical Document Library Operation

2.9 Security

2.10 Security Training

2.11 Safety

2.12 Training, Physical Requirements, or other Expertise Required

3. PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 Quality Assurance

3.2 Quality Control Plan

4. PERFORMANCE TASK REQUIREMENTS

5. COMMON LEVELS OF SUPPORT (CLS)

6. DELIVERABLES – PROVIDED AS ATTACHMENT

7. RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE) Index

7.4 Government-Furnished Facilities (GFF) and Equipment (CFE)

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.6 Service Contract Reporting ……………………………………………

1.0 Introduction

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison Bavaria Military Communities: Tower Barracks Grafenwöhr, Rose Barracks Vilseck, Hohenfels and Garmisch-Partenkirchen. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background

Services includes maintenance, repair and safety inspection. The services are mandatory to keep the elevator systems in a reliable state of functionality. Without periodic maintenance and recurring safety inspections, elevator systems are at risk of failure and malfunctions and will cause further expensive damages and repairs as well as cause a high-risk impact on mission and safety to life.

The Contractor shall provide non-personal services for recurring annual maintenance, safety Inspection on Personnel- and Freight Elevators, hereafter called Elevator Systems. The Contractor shall provide services on a call or scheduled basis at the following USAG Bavaria Military Communities:

- Tower Barracks Grafenwoehr (TB),

- Rose Barracks Vilseck (RB),

- Hohenfels (HOH),

- Garmisch-Partenkirchen (GAP).

The Contractor shall provide management and supervision, technical personnel, supplies, facilities, transportation, tools, general and specialized equipment, electronically communication equipment, all conventional and special measurement devices, scaffolds, lifting platforms all parts and materials and other items necessary to perform services as described in the PWS and associated contract documents.

1.2 Objectives

The contract calls for the following basic service objectives:

- Performance of Preventive Maintenance on Personnel- and Freight Elevators

- Performance of Recurring Safety Inspection

- Routine Repair Services

- On-Call Repair Services

- Urgent Repair Work

- Provision, Supply and Installation of Repair Parts

- Documentation, Financial Control and Reporting

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based, and results oriented. This approach is intended to allow the Contractor to determine the best and most cost-effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions N/A

1.4 Facility Access. The Contractor will have access to all systems and equipment to be serviced under this contract during the regular operation hours.

2.0 Requirements

2.1 Description of Services

Reference is made to Attachment 01 – Common Level of Support CLS 411, Attachment 01 for the specific description of services to be accomplished under this contract respectively Performance Work Statement.

2.1.1 Non-Personal Services

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out). N/A

2.2.2 Place of Performance and Hours of Operation.

2.2.2.1 Place of Performance (expanded description).

The work to be performed under this contract will be performed at USAG Bavaria Military Communities Tower Barracks Grafenwöhr, Rose Barracks Vilseck, Hohenfels, and Garmisch-Partenkirchen.

USAG Bavaria Tower Barracks Grafenwöhr (TB) is located between the towns Nürnberg and Weiden app.

70km north-east of Nürnberg, Federal Republic of Germany.

USAG Bavaria Rose Barracks Vilseck (RB) is located between the towns Nürnberg and Weiden app. 50km north-east of Nürnberg, approx. 30km south-west of Tower Barracks Grafenwöhr, Federal Republic of Germany.

USAG Bavaria Hohenfels (HOH) is located near the town of Hohenfels, approx. 50km south-east of Nürnberg, in the south-east area of the Federal Republic of Germany.

USAG Bavaria Garmisch-Partenkirchen (GAP) is located near town Garmisch-Partenkirchen, approx. 90km south of Munich in the south area of the Federal Republic of Germany.

2.2.2.2 Hours of Operation.

The Contractor shall conduct business, between the hours of 0730 to 1600, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.2.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.2.4 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

The American national holidays are:

1st January New Year’s Day

3rd Monday in January Martin Luther King’s Birthday

3rd Monday in February Washington’s Birthday

Last Monday in May Memorial Day

19th of June Juneteenth Day

4th of July Independence Day

1st Monday in September Labor Day

2nd Monday in October Columbus Day

11th November Veterans Day

4th Thursday in November Thanksgiving Day

25th December Christmas Day

If an American holiday falls on a Saturday, the Friday prior to it is a holiday. If an American holiday falls on a Sunday, the following Monday is a holiday. The German national and local holidays are:

1st January New Year’s Day (Neujahr)

6th January Three King’s Day (Hl. Drei Könige)

Varies yearly Good Friday (Karfreitag)

Varies yearly Easter Monday (Ostermontag)

1st May Labor Day (Tag der Arbeit)

Varies yearly Ascension Day (Christi Himmelfahrt)

Varies yearly Whit Monday (Pfingsmontag)

Varies yearly Corpus Christi (Fronleichnam)

15th August Assumption Day (Mariä Himmelfahrt)

3rd October Day of German Unity (Tag der Deutschen Einheit)

1st November All Saint’s Day (Allerheiligen)

25th December 1st Christmas Day (1. Weihnachtsfeiertag)

26th December 2nd Christmas Day (2. Weihnachtsfeiertag)

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.3.2 Accident Reporting.

The Contractor shall provide a verbal report to the KO or COR the same day the accident happened. A typed original report shall be delivered to the KO or COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

2.4 Contract Administration and Management.

2.4.1 Post Award Conference / Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet periodically with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.2 Government Roles

The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS;

notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor.

The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR, Alternate (ACOR)

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Shall be designated in writing to the KO or designated Government representative within five (5) days after contract award. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The Contractor shall provide a list with requested key personnel information (e.g. training and qualification, evidence of qualifications and period of experience) IAW PARA 5.5.4.5 Personnel and Vehicles within five days of the award.

2.4.3.1 Contract Manager (CM)

Contractor shall nominate a CM and an Alternate Contract Manager (A/CM) who shall act for the Contractor when the CM is absent. CM and A/CM shall be responsible for conducting continual overall management and coordination for all places of performance outlined in Para 1.5.6. The contract manager and his alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

The contract manager or his alternate shall be available between 07:30 to 16:00, Monday thru Friday except when the government facility is closed for administrative reasons.

2.4.3.2 Site Foreman (SF)

The Contractor shall assign a site foreman for each individual place of performance who is the first POC for the COR and shall have the authority to act on or make decisions for the Contractor on all matters pertaining the day-to-day business of this contract and work performance. The site foreman shall be available by telephone, fax and electronic mail communications and provides 24/7 liaison with the Government.

The Contractor shall provide a list with requested key personnel information (e.g. training and qualification, evidence of qualifications and period of experience) IAW PARA 5.5.4.5 Personnel and Vehicles within five days after the award.

2.4.3.4 Contract Manager and Site Foreman: The CM and SF and their alternate(s) shall have minimum experience of two (2) years in their respective field and shall be able to communicate in English at Level II. The key personnel shall be able to satisfy most work requirements with language usage that is acceptable and effective. The key personnel shall be able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social and professional topics. Also the key personnel shall be able to read within a normal range of speed and with almost complete comprehension, a variety of material on unfamiliar subjects. Can comprehend a variety of styles and forms pertinent to professional needs. Rarely misinterprets texts.

2.4.3.5 Technician

All, contractors and sub-contractors technicians performing maintenance, safety inspection and repair work on Elevator Systems shall be Qualified Persons or Technical Experts, certified by independent approved certifying organizations (e.g. TÜV, DEKRA, Technical Review Board) or equal test organizations.

Technicians shall demonstrate their expertise by successfully attending at least one of the following courses of instruction or seminars: The contractor shall submit same information and qualification of employees to the COR at the Post Award Conference.

2.4.3.5.1 Qualified Person or Technical Expert for testing elevator systems.

2.4.3.5.2 Contractor and all contractor’s personnel shall specifically meet all qualifications as required by the German regulations BGG, BGI, BGR, BGV, VBG, VBR, UVV, European/German machinery and operational safety regulations (Maschinenrichtlinien und Betriebssicherheitsverordung) and applicable VDE, VDI, VDMA, DIN, VbF regulations.

Technicians performing work at Elevator Systems of different manufacturers must prove additional professional qualifications of these manufacturers. The contractor shall submit same information and qualification of employees to the COR at the Post Award Conference.

2.4.3.5.3 Manufacturers Specialized Training and Authorization for the performance of maintenance, repairs, testing, adjustment, safety inspections from various manufactures of elevator systems: Schmitt & Sohn, Thyssen, Hiro, Vestner Riedl, Rangger Zippo, Stenhoz, Nussbaum, Maerkisches Werk, Bruck

Aufzugbau, Gebhardt Foerdertechnik. The contractor shall submit same information and qualification of employees to the COR at the Post Award Conference.

2.4.3.5.4 Proof as a qualified electrician IAW DGUV 3 (Unfallverhütungsvorschrift, Elektrische Anlagen und Betriebsmittel / Accident Prevention Regulations, Electrical Installations and Equipment) and DIN VDE 0105-100 (Anlagenpruefung - Betrieb von elektrischen Anlagen / Inspection - Operation of electrical systems). The contractor shall submit same information and qualification of employees to the COR at the Post Award Conference.

2.4.3.6 Other Personnel: All other contractor's service personnel that perform work under this contract shall have at a minimum a German Journeyman’s Certificate (Gesellenbrief) or shall have an apprenticeship in either a mechanical or electric field. The contractor shall submit same information and qualification of employees to the COR at the Post Award Conference.

2.4.4 Contractor Requirements.

2.4.4.1 Authorization to Perform Services in Germany

2.4.4.1.1 Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements.

Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

2.4.4.1.2 Contractor employees who: (a) are not nationals of Germany or other European Union countries;

(b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA shall possess work and residence permits.

2.4.4.1.3 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

2.4.4.2 Electromagnetic Compatibility Directive: The Contractor certifies that all electrical and electronic equipment and appliances furnished are in compliance with the Electromagnetic Compatibility Directive 2004/108/EC. For radio transmitting and telecommunication devices furnished in the Federal Republic of Germany, the Contractor certifies that all such items have been approved by the Bundesamt fuer Zulassungen. Any penalties for noncompliance imposed by the Government of the European country where the equipment or appliances are delivered, or product liability claims caused by interference generated by furnished appliances or equipment are solely the responsibility of the Contractor.

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.4 Special Qualifications / Certifications: The work asked for in this PWS is to be accomplished by a contractor experienced in the field of Maintenance, Safety Inspection and Repair of Elevator Systems.

The certification of the contractor, their personnel and sub-contractor personnel shall be an essential part of contractor’s quality control plan (Ref. Para1.5.1. QCP).

Contractor, Sub-Contractor including all performing personnel shall have a minimum documented experience of five (5) years in this field of duties. The contractor shall submit the information to the COR at the post Award Conference.

- The Contractor shall be certified IAW DIN EN ISO 9001 (Quality Management) and DIN EN ISO 14001 (Environmental Management System). The Contractor shall submit the certificates to the KO with the submission of offer (Deliverables # 7).

2.4.4.5 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.6 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.7 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contrac shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR at any time.

2.5.4 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.6 Demand Maintenance Orders (DMOs).

Necessary repair work outside regular inspection/maintenance work. All detected deficiencies including a cost estimate shall be provided to the COR within five (5) workdays. The estimate shall include labor hours and all spare parts for the repair outside normal inspection/maintenance work. The contractor may start work only with the approval by the COR, or with the receipt of a separate task order. The Contractor shall send work/repair report within five (5) workdays after finishing repair work to the COR.

2.7 Preventive Maintenance Orders (PMOs).

Common Level of Support CLS 411

2.8 Technical Document Library Operation.

The Contractor shall store, maintain and make technical documents available to all Government personnel and others approved by DPW upon request. If electronic versions are available, the Contractor shall provide these via e-mail or other electronic media. If no electronic copy is available, the hardcopies will be scanned and sent to the Government personnel and others approved by DPW. Contractor shall obtain and record adequate contact information from the borrower, and the documents will be checked out for no longer than five

(5) days. In the case where only one hardcopy exists, and the document cannot be scanned; the documents shall be made available for reference or for copies. The Contractor, to the maximum intent possible, shall maintain all warranty documents in an electronic data base.

2.9 Security

2.9.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.9.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor.

The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.9.3 Contractor Vehicle Registration.

Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES.

However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.9.3.1 The contractor shall provide the Initial Installation Pass Log for all employees and subcontractors employees working under this contract at the Post Award Conference (Deliverables # 2). The log must at a minimum contain the following information: first and last name, date of birth and the place of residence of the employee. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) calendar days after any changes to the log (Deliverables # 3)

2.9.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) workdays (Deliverables # 4).

2.9.3.3 Upon termination or cancellation of this contract, the Contractor is responsible for collection of all outstanding installation access passes and returning them to the issuing office within five (5) workdays (Deliverables # 4).

2.9.4 Contractor and Vendor Access.

2.9.4.1 All Contractor personnel requesting access to USAG Bavaria will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the USAG Bavaria.

2.10 Security Training.

2.10.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or designated Government Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site:

http://jko.jten.mil. (Deliverables # 5)

2.10.2 If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level I training for the Contractor and employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days by USAG Bavaria ATO. It will also be acceptable for the new hire to take the training on line and present the training certificate to the KO or designated Government representative/COR within 30 calendar days. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

2.10.3 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Rock Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. (Deliverables # 6) Documentation to be used by the COR to satisfy this requirement can be found at: https://home.army.mil/bavaria/application/files/1715/7857/7112/iWatch_Trifold_English.pdf

2.10.4 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within ten (10) business of completion or upon request from the Government. (Deliverables # 7) All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

LEAD_OPSEC_FULL.pdf (army.mil)

2.10.5 If applicable, the Contractor shall identify to the KO or designated Government representative/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

2.11 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.11.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change.

2.11.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.12 Training, Physical Requirements, or other Expertise Required.

2.12.1 Certified.

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the state of Illinois. The Contractor shall ensure its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required.

2.12.2 New Facilities Equipment Training.

The Contractor shall inspect new equipment and systems upon notification by the COR that the equipment has been accepted by the Government; a signed form DD1354 will be provided to document date of receipt.

The Contractor shall inspect and evaluate new equipment for compliance with the manufacturer's specifications and shall notify the KO or designated Government representative/COR of all deficiencies noted during this inspection. The Contractor shall attend scheduled training of new equipment and maintenance meetings with the Government as requested by the KO/COR as part of accepting a newly built or renovated facility.

2.12.3 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans.

The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or designated Government representative/COR.

2.12.4 Environmental Management System (EMS).

Conformance with Environmental Management System (EMS): USAG Bavaria Environmental has implemented an Environmental Management System (EMS) to proactively deal with the environmental impacts of its processes, activities and services. All personnel performing work for or on behalf of USAG Bavaria Military Communities must be aware of and understand USAG Bavaria Environmental Division Environmental Policy. Upon request the policy can be obtained at USAG Bavaria Environmental Office Grafenwoehr - (Tower Barracks)

2.12.4.1 The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from USAG Bavaria Environmental Division Environmental Policy.

2.12.4.2 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable Federal, State, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and European DIN regulations. Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO and COR and the DPW-ED. Any questions regarding EMS may be directed to the Installation EMS Coordinator or Contracting Officer’s Representative.

2.12.5 Spill Plan.

Any spillage caused by the contractor during work performance has to be handled, cleaned and disposed of by the contractor and to the contractor’s expense.

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 10 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation. (Deliverables # 8)

3.2.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period (Deliverables # 9)

3.2.2 The contractor shall inform the COR of issues or potential issues that might affect the performance within two (2) working hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) days. (Deliverables # 10).

3.2.2 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Performance Objective (The Service required—usually a shall statement)

Standard

Performance Threshold (This is the maximum error rate.

It could possibly be

“Zero deviation from standard”)

Method of Surveillance

#1 - PWS 2.4.3 and

5.5.4.3 Personnel and

Vehicles

- Key Personnel: The Contractor shall submit a list of Key Personnel (IAW Para 2.4.3.) to the KO within five days after contract award. This list shall include each employee's name, title, office and mobile Telephone number, work assignment, training and qualification, evidence of qualifications and period of experience (Reference Para 2.4.3 -2.4.3.6, Deliverables # 16).

Within five days after the award

100% Compliance 100% Compliance

#2 -PWS 2.4.4.4 Special Qualifications / Certifications Contractor The Contractor shall be certified IAW DIN EN ISO 9001 (Quality Management), DIN EN ISO 14001 (Environmental Management System).The Contractor shall submit the certificates to the KO with the submission of offer (Deliverables # 1).

Evidence of membership shall be submitted to the KO with the submission of offer

#3 - PWS 2.4.3 and

5.5.4.3 Personnel and

Vehicles

Within five days after the award

- Other Personnel: The Contractor shall submit same information and qualification of employees

- other than key personnel (Reference Para 2.4.3.6) -to the COR at the Post Award Conference (Deliverables # 17).

#4 - 5.5.4.1 Financial Status Report (FSR):

Contractor shall submit a financial status report for each Task Order to the COR at the same time the invoice is announced to WAWF (Deliverables # 14). The financial status report, associated with the applicable task/delivery order CLINs, shall be transmitted to the COR electronically and shall include the following:

- Option, Task Order – Number and PoP

- Billing period,

- Total amount per CLIN,

- Amount invoiced against each CLIN,

- Cumulative amount invoiced to date against each CLIN

- Remaining balance amount of each task order

CLIN.

- Order-Pipeline: ordered, processed but not yet billed amounts of open WCs against each CLIN

Contractor shall submit a financial status report on a monthly basis with the submission of invoice, but NLT thirty (30) days after the end of invoiced month

#5 - 5.5.4.2 Cost Consumption Report

(CCR):

The contractor shall establish and provide a cost

Contractor shall submit report on a bi-annual basis consumption report for each Wand door system electronically to COR on a bi-annual basis or on request by the COR (Deliverables # 15). The cost consumption report shall be structured as follows

#6 - 7.6 Service Contract Reporting The Contractor shall completely fill in all the information in the format using the following web address www.sam.gov.

The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 days from end date of the contract to complete the SCR requirement.

The Contractor shall report each government fiscal year NLT 31 October of each calendar year.

Zero Deviation from Standard

100% Inspection, COR Validation

#7 - Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the

100% Compliance 100% Inspection, COR Validation contract, reduction in benefits, or termination of employment

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

CLS Service Title Attachment No.

Performance of Maintenance, Repair and Safety Inspection on Personnel- and Freight Elevators

Attachment 1

6.0 Deliverables

# Deliverable Frequency # of

Copies Medium/Format Distribution

Contractor’s Certification:

DIN EN ISO 9001 and

DIN EN ISO 104001

IAW PWS Para 2.4.4.4

Certificates shall be submitted with the submission of offer

Hard Copy attached to submission

KO

Initial Installation Pass Log

IAW PWS Para 2.9.3.1

List shall be submitted at the post award conference

Hard Copy and Word/Excel via

Email

COR

Initial Installation Pass Log – Updates

IAW PWS Para 2.9.3.1

Update shall be submitted five

(5) days after changes

Hard Copy and Word/Excel via

Email Issuing Office

Installation Pass Return

IAW PWS Para 2.9.3.2 – 2.9.3.3

Return of installation passes within five (5) days after termination

Hard Copy and

Email

COR

Anti-Terrorism (AT) Training

IAW PWS Para 2.10.1

Submit certificates NLT 30+10 days after start of the

1 PDF via email COR contract or new employment or refresher training

OPSEC Training

IAW PWS Para 2.10.3

Submit certificates NLT 30+10 days after start of the contract or refresher training

1 PDF via email COR iWATCH Training

IAW PWS para 2.10.4

Submit certificates NLT 30+10 days after start of the contract

1 PDF via email COR

Quality Control Plan

IAW PWS Para 3.2

QCP shall be submitted within ten (10) days after contract award

Word/Excel via

Email KO via COR

Quality control and timeliness reports

IAW PWS Para 3.2.1

Reports shall be sent within thirty

(30) days after end of Option

Word/Excel via

Email

COR

Work performance issues

IAW PWS Para 3.2.2

Reports shall be sent within five

(5) days after detecting Issues

Email

COR

Annual Preventive Maintenance Schedule (APMS)

IAW PWS Para 5.2.1.1.2

APMS shall be submitted within 8 days after the post award conference

Word/Excel via email

COR

Inventory and Labeling Update

IAW PWS Para 5.4

Living document shall be submitted on a quarterly bases

Word/Excel via email

COR

Cost Estimates

IAW PWS Para 5.5.3

On request and if required, NLT two (2) days after the repair

Word/Excel/PDF via email

COR

requirement has been confirmed

Financial Status Report (FSR)

IAW PWS Para 5.5.4.1

FSR shall be submitted when an invoice is announced to

WAWF

Word/Excel/PDF via email

COR

Cost Consumption Report

(CCR)

IAW PWS Para 5.5.4.2

CCR shall be submitted on a big annual base

1 Excel via Email COR

Info of Key Personnel (CM, A/CM, Technicians)

IAW PWS Para 5.5.4.3

Information shall be submitted within five days of the award and if changes in personnel take place

Hard copy attached to submission

KO

Info of Personnel other than key personnel

IAW PWS Para 5.5.4.3

List shall be submitted…