Performance Work Statement.docx

PERFORMANCE WORK STATEMENT (PWS)

Lodging for the National Security Staff Ride (NSSR) Washington DC Educational Trip Academic Years 27-29

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide lodging and meeting space for the United States Army War College (USAWC) National Security Staff Ride class trip to be held in the Washington D.C. area in December of 2026, 2027 and 2028.. Exact dates for each Academic Year (AY) and number of rooms are listed below.

1.2 Background: This contract will support the USAWC in fulfilling the purpose of the NSSR WDC which supports the USAWC resident course academic curriculum. The staff ride provides over 300 senior leaders direct interaction with government and private sector strategic leaders.

1.3 Scope: The Contractor shall provide non-personal service(s). Hotel Accommodation Dates specified by Academic Year (AY):

AY27 Base Year Primary Date: 15-18 December 2026; AY27 Alternate Date: 8-11 December 2026

AY28 OY1 Primary Date: 14-17 December 2027; AY28 Alternate Date: 7-10 December 2027

AY29 OY2 Primary Date: 12-15 December 2028; AY29 Alternate Date: 5-8 December 2028

Room Type and Quantities:

1.4 Objectives: The objective of this contract is to provide temporary housing for USAWC Resident Education students and faculty to fulfill the NSSR WDC.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 30 days. If the Government has provided comments, the Contractor shall then have 10 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 RESERVED.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within 2 days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 RESERVED.

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700, and days Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours are the same as above Office Hours.

1.5.4.3 Contractor Support Hours: RESERVED.

1.5.4.3.1 Contractor Work Plan: RESERVED.

1.5.5 Training Holidays: RESERVED.

1.5.6 Place of Performance: The work to be performed under this contract will be performed in the Greater Washington DC area.

1.6 Security Requirements: The following information is provided on security related matters. The hotel's designated Security Manager shall cooperate with USAWC Security Specialists in the conduct of a Risk Assessment two weeks prior to the stay. The Risk Assessment involves the analysis of the hotel's preparation and readiness to prevent and respond to emergencies. These emergencies include crime, fire, medical, shelter- in-place and evacuation procedures. The USAWC ATO will provide the Hotel Security Manager with a modified iWatch briefing. The Hotel Security Manager will ensure all hotel personnel designated to assist the USAWC receive the information. The contractor shall comply with all applicable Army security regulations and procedures during the performance of this contract. Contractor shall not disseminate any Privacy Act data pertaining to Government personnel that is obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through the public literature.

Operations security will be performed by hotel staff. This means that the hotel staff will not discuss or advertise to the public that the US Army War College students, staff, and personnel are staying at the hotel. The USAWC ATO will provide the Hotel Security Manager a modified OPSEC briefing consisting of what information to protect during the class visit. The Hotel Security Manager will ensure all hotel personnel are familiar with these information protection procedures. In addition, operations associated with this stay will not be discussed outside of the hotel unless the person or business have a valid need to know in order to provide support or service for the stay.

1.6.1 Security Program: RESERVED.

1.6.2 Personnel Security Clearance Requirements: RESERVED.

1.6.3 Installation Access: RESERVED,

1.6.3.1 Installation Pass Log: RESERVED.

1.6.3.2 Individual Termination or Expiration of Employment: RESERVED.

1.6.3.3 Contract Termination or Cancellation: RESERVED.

1.6.3.4 Common Access Cards (CAC) and CAC Log: RESERVED.

1.6.4 Background Checks: RESERVED.

1.6.4.1 U.S. Citizen: RESERVED.

1.6.4.2 Local Nationals and Third Country Nationals: RESERVED.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.7 Key Control: RESERVED.

1.8 Post Award Conference/Periodic Progress Meetings: RESERVED

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: RESERVED.

a. Contract Manager and Alternate Contract Manager: RESERVED.

b. Quality Control Manager: RESERVED.

c. Systems Administrator: RESERVED.

d. Special Qualifications: RESERVED.

1.11 Identification of Contractor Employees: RESERVED.

1.12.1 RESERVED.

1.12.2 RESERVED.

1.13 Contractor Travel: RESERVED.

1.14 Other Direct Costs (ODCs): RESERVED.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: RESERVED.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: RESERVED.

1.19 Organizational Conflict of Interest (OCI): RESERVED.

1.20 Phase In /Phase Out Period: RESERVED.

1.21 Safety: RESERVED.

1.21. Safety Laws and Regulations: RESERVED.

1.21.1.1 RESERVED.

1.21.1.2 RESERVED.

1.21.1.3 RESERVED.

1.22 Environmental Compliance: RESERVED.

1.22.1 Environmental Compliance Plan and Program: RESERVED.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: RESERVED.

1.23.2 OPSEC Training: RESERVED.

1.23.3 iWATCH Training: RESERVED.

1.23.4 Information Assurance (IA) Training RESERVED.

1.23.4.1 RESERVED.

1.23.4.2 RESERVED.

1.23.4.3 RESERVED.

1.23.5 Personally Identifiable Information (PII): RESERVED.

1.24 Authorization to Perform Services in Germany: RESERVED.

1.24.1 RESERVED.

1.24.2 RESERVED.

1.24.3 RESERVED.

1.25 Notice to Proceed: RESERVED.

1.26 Electromagnetic Compatibility Directive: RESERVED.

1.27 Government Property and Services: RESERVED.

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: RESERVED,ART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished, however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: RESERVED.

3.2 Facilities: RESERVED.

3.3 Utilities: RESERVED.

3.4 Equipment: RESERVED.

3.5 Special Tooling and Test Equipment: RESERVED.

3.6 Materials: RESERVED.

3.7 Training: RESERVED.

3.8 Common Access Cards (CAC): RESERVED.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: RESERVED.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED.

4.4 Vehicles and Equipment: RESERVED.

4.5 Background Checks): RESERVED.

PART 5

SPECIFIC TASKS

5.1 Basic Services: Qualifications:

a. Note 1: Quantities are estimates only. All offers must contain unit prices for each Contract Line Item Number (CLIN). The U.S. government reserves the right to increase or decrease the quantity of rooms by no more than 15 percent at any time. The government will only pay for rooms actually used.

b. Hotel must be physically located within a 4-mile radius of the White House and within one quarter mile walking distance to a Metro station.

Note 2: Day 4 is considered departure day.

c. Hotel must have a 3-STAR or better designation according to the Mobil Travel Guide of rating.

d. Rooms shall be as contiguous as possible and shall be located within the same hotel. Rooms must be suitable for nationally distinguished civilian and military guests. The hotel property and rooms shall meet or exceed industry standards for cleanliness and décor. Furniture, fixtures, and linens shall not be at the end of its life cycle, showing worn or shabby appearance.

e. Rooms must have refrigerated air conditioning/heating through a central system or individual air conditioning/heating units. Window or other type fans are not considered to be air conditioning units. Comment by Gambill, Lori A CIV USARMY ACC MICC (USA): Add space

f. The suite must be available for the Commandant by 11:00 am, Day 2. All suites will have refrigerators.

g. Single rooms will have one King or Queen bed.

h. Note: Double rooms are defined as a single room with double occupancy, defined as a one room with (two Queen beds, no pull out couch, no cots).

i. Operations Center: The Operations Center facility must be centrally located and easily accessible to USAWC trip personnel. Operations Center shall be set up and available no later than noon on Day 1 and will be utilized through 6:00 p.m. throughout Day 4. Doors must have locking capability and five access keys will be required for Operations Center personnel. It will be sufficient to accommodate 7-12 persons and include 6 rectangular tables with cloths and skirting, 20 stackable chairs, a television with cable access, a water point to be refreshed each day, a small refrigerator, one telephone line (one telephone used only for Security or threat issue in the city), and high speed internet connection for up to 14 devices during Days 1-4 for exclusive use by USAWC Operations Center personnel; one dedicated hard-wired internet line that can be split with a splitter to have five laptops connected to it. Hard- line capacity must be 1.5 Mbps or larger (this will be for the office staff). (If space allows, the Operations Center and Baggage Area can be located in the same area).

j. Hotel shall have in-ground parking or adjacent facilities.

5.2 Tasks: Tasks consist of the following:

a. Baggage Area: The baggage area (square footage should be a minimum of 1,900 square feet) must be one single location, capable of holding at least 450 pieces of luggage on Days 2 and 4 and must have the capability of being locked for security. Baggage area must be in close proximity, no more than one (1) floor apart from the Operations Center or located in the Operations Center. The baggage area will be required until 6:00 p.m. on Day 2 and until 5:00 p.m. on Day 4.

b. Inspection of rooms and facilities may be made by the contracting officer or representative prior to award of contract.

c. The hotel will provide room keys, no later than 4:00 p.m., Day 2, in appropriate envelopes, in alpha order of issue. A copy of the room roster must be provided by 4:00 p.m., Day 2, to the USAWC Project Officer or representative. A registration area will be made available to USAWC personnel to issue keys.

d. The USAWC will provide the contractor a rooming list 30 days prior to arrival of the main party and such list will be updated as necessary.

e. The contractor will ensure an initial coordination meeting is conducted no later than 90 days prior to scheduled event with the hotel sales and event managers and the USAWC Project Officer or representative. Additional meetings to coordinate the final details of the event will be scheduled as required.

f. Parking and loading/unloading space for vehicles: The hotel must ensure parking and space for loading/unloading of vehicles is available for the following:

i. Days 1-4: Parking for 4 (four) 15 passenger vans and 1 (one) minivan for the duration of the trip;

ii. Day 1: Loading/unloading space for 1 (one) 54-55 passenger motor coach;

iii. Days 2 and 4: Loading/unloading space for 9 (nine) 54-55 passenger motor coaches.

g. Billing. Hotel staff will provide a final room listing and total number, by day 4, of the rooms used by USAWC personnel during the contract period. A final report of any outstanding bill for USAWC lodging will be provided to the USAWC Project Officer or representative before departure on Day 4.

5.3 Service Contract Reporting

5.3.1 System for Award Management (SAM) Service Contract Report (SCR): RESERVED.

PART 6

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – RESERVED.

7.4 Attachment 2 – RESERVED.

7.5 Attachment 3 – RESERVED.

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

Washington DC Educational Trip

AY27

No more than 7 customer complaints.

Customer Feedback

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

AUG 22