Performance Work Statement.docx

US Department of Agriculture (USDA)

Performance Work Statement

Contents

Project Title

General Information

1.0 Background and Purpose

The Janitorial service will be performed at the Paisley District Office and the District Fire Office and Warehouse Bathroom at 303 Hwy 31, Paisley Or. 97636. Services will be performed two (2) times weekly being Wednesday after 1630hrs (4:30pm) and either Saturday or Sunday while the buildings are closed. These services will provide a clean and inviting appearance to the USDA Forest Service Offices for Customers and Employees.

2.0 Definitions

Define any acronyms being used; provide both the acronym and the words represented by the acronym. Explain any special terms or phrases used.

N/A

Contractor Requirements

3.0 Technical Requirements / Tasks

1. Restrooms: Shall be cleaned twice weekly, Saturday or Sunday and Wednesday with a disinfectant cleaner. Fixtures, metal chrome surfaces, doorplates, water closets, urinals, washbasins, shower stalls, mirrors, shelving, and dispensers shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Urinals/bowls shall be cleaned as far into the trap as possible and under the inside rim. Removal of stains with soap grit or grit cake is allowed; however, the use of toilet bowl cleaners, acids, or strong alkalis which tend to damage glaze shall not be allowed. Cleaning shall include the seat, interior/exterior of bowl/urinal, flush valve, and polishing pipe. Maintain traps free from odor. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, and graffiti. The full surface area of all stall partitions, doors, and waste receptacles shall be damp wiped utilizing a multipurpose (disinfectant-deodorizer) cleaner. Restroom supplies, including paper towels, toilet paper, and liquid hand soap, shall be replenished as needed to maintain an adequate supply at all times. Restrooms shall be free of discarded material and waste receptacles shall be emptied. Trash shall be collected and put into government provided dumpster. Waste receptacles shall be lined and kept free of trash, dirt, stains, and debris. Flooring, base molding, and walls shall be free of dirt, debris, all types of marks, and foreign matter, damp mopped, and washed as the only method of wet cleaning, using disinfectant cleaner. .

Performance Standard: Fixtures shall be free of smudges, marks, spots, or unsightly discoloration. Toilet bowls and urinals shall be de-scaled and the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains. Floors shall be free of visible loose dirt or streaks, scuff marks, heel marks, other stains and discoloration, and mop strings. Corners, crevices, moldings, and ledges shall be free of all dust and dirt. The least amount of water, soap solution, or water cleaner solution required to remove dirt and rinse floors shall be used. Flooding of floors shall be avoided at all times. Surfaces shall be left dry. Sufficient supplies shall be provided to meet usage.

Performance Measurement: The Government will inspect restrooms on a random basis. The Contractor shall correct any performance deficiency within one day of notification by the COR.

Office space (including main office, and District Fire Cache): Shall be free of obvious surface dust, dirt, debris, carpet stains, (with the exception of current/existing stains), trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches high will be free of obvious dust, dirt, oil spots, or smudged surfaces. Desks with papers, computers and keyboards will not be dusted.( The Contractor shall prohibit his/her employees from disturbing papers on desks, opening desk drawers or cabinets, or using office equipment provided for official Government use). Trash shall be collected from work areas and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Vacuuming and spot cleaning will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically two times a week. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth. All floors without carpet will be free of debris, grime and grease from the floor surface. Mop and mop bucket will be clean and stored appropriately for reuse. (Office space includes mini blinds and vertical blinds)

Performance Standard: Furniture and blinds shall be free of visible dust and trash cans shall be emptied twice weekly. Carpeted areas and molding shall be clean and free of dust balls, visible dirt, and other debris. Non carpeted area shall be free of debris, grime, and grease.

2. Main lobby, entrance ways, porches, access walks, and hallways: shall be free of obvious surface dust, dirt, debris, carpet stains, trash, streaks, and smudges, and present an overall appearance of cleanliness. Horizontal surfaces less than 70 inches will be free of obvious dust, dirt, oil spots, or smudged surfaces. Assure that walls, baseboards, and other surfaces remain free of spots, residue, and marks. Wood doors and other wood surfaces shall be free of obvious dirt, stains, and streaks. Metal door knobs, push bars, thresholds, kick plates, railings, and other metal surfaces shall be free of obvious dirt, stains, and streaks. Counters, railings, grilles, fire apparatus, doors, corners, crevices, moldings, and ledges within approximately 70 inches from the floor shall be dusted. Carpets and rugs shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Vacuuming will be done at a frequency that will protect the integrity of the carpet and prolong wear, typically two times a week. There are to be no areas of deterioration of fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth. Trash shall be collected and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, debris, and odors. Interior and exterior windows/glass will be clean and free of obvious dirt, dust, grime, streaks, cloudiness, and smudges. Surrounding and adjacent areas shall be free of standing water, drips, or watermarks. Outside ashtrays and walkway shall be free of accumulated butts

Performance Standard: Furniture shall be free of visible dust and smudges and trash cans shall be emptied twice weekly. Corners, crevices, moldings, and ledges shall be free of all dust. Carpets shall be vacuum cleaned and free of dust balls, dirt, and other debris. All glass shall be clean and free of dirt, grime, dust, streaks, watermarks, and spots and shall not be cloudy. Thresholds shall be clean and free of oils, grease, dirt, and grime. Washed glass shall be clean and free of dirt, grime, streaks, and excessive moisture and shall not be cloudy. Window sashes, sills, woodwork, and other surrounding interior glass shall be wiped free of drippings and other watermarks.

3. Drinking fountain: Shall be free of dirt, stains, watermarks, and all other debris or encrustation. Drinking fountain will be sanitized and present a luster appearance.

Performance Standard: The stainless steel surface shall be clean and bright, and free of dust spots, stains, and streaks. Drinking fountain shall be kept free of trash, ink, coffee grounds, etc., and nozzles free from encrustation. There shall be no mineral or calcium buildup on bubbler.

4. High cleaning surfaces above 70 inches: Shall be cleaned free of obvious dust and cobwebs monthly. This does not include removal of vents, tiles, or fixtures for accomplish high cleaning.

Performance Standard: Surfaces shall be clean and free of dust.

5. “Kitchen” area in the main office building, and Utility Sink in the Warehouse Bathroom: Shall be free of obvious dirt debris and extraneous matter. Trash shall be collected twice weekly and put into government provided dumpster. Trash containers shall be lined and kept relatively free of trash, dirt, stains, and debris. Counter and sink surfaces shall be cleaned twice a week with a disinfectant cleaner. Surfaces shall maintain a high level of luster, if applicable, and be free of dust, mold, mildew, streaks, rust, and encrustation. Molding shall be free of dirt, debris, all types of marks, and foreign matter. Flooring shall be free of dirt, debris, and foreign matter, damp mopped as the only method of wet cleaning, using disinfectant cleaner.

Performance Standard: Floors shall be clean and free of trash and foreign matter with no dust or dirt left in corners, crevices, molding, and ledges, and be free of streaks, mop strand marks, and skipped areas.

6. Carpet Cleaning and Floor Surfaces: Shall be performed at a frequency that will protect the integrity of the carpet and prolong wear, typically twice yearly once in the spring, and once in the fall. All carpet areas shall be shampooed with a commercial machine leaving them free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. There are to be no areas of deterioration or fuzzing to the carpet and rug as a result of harsh brushing or scrubbing. Cleaned area of carpets and rugs should reasonably blend with surrounding carpet. Carpets shall be dried within 24 hours to prevent mold growth.

Non carpet areas shall be completely removed of old finish, taking care to not splash or mar furniture, baseboards or walls during process. Application of self polish finish shall be applied to non carpeted floors per common industrial standards. Cement floors are not to be waxed. This service is typically performed quarterly.

Performance Standard: Carpets shall be free of obvious removable spots, stains, soiled traffic pattern, dirt, debris, gum, and crusted material. Non carpet areas shall be free of old wax and application of self polish finish applied per industrial standards.

7. Exterior and Interior Window Cleaning: Shall be performed at a frequency that will maintain windows clear form steaks, film, stains, and mineral deposits, typically three times yearly for exterior and three times yearly for interior. To include storm doors, glass doors, and storm windows. Windows sashes, sills, and surrounding woodwork shall be left clear of oblivious drippings or water marks.

Performance Standard: Windows shall be free of obvious spots, film, stains, and watermarks. Window sashes, sills, and surrounding woodwork shall be left clear of obvious drippings and water marks.

4.0 Deliverable / Schedule

Example 1 Key Deliverables

Insert Deliverables / Schedule Here

5.0 Government Furnished

6.0 Travel

7.0 Contractor’s Key Personnel

8.0 Security Requirements

9.0 Data Rights

10.0 Section 508 - Electronic and Information Technology Standards

11.0 Performance Requirement Measures - standards included in above description

Attachment

Included in above Work Statement image1.png