PERFORMANCE REQUIREMENTS SUMMARY.pdf

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Objective (from PWS Section 5)

Performance Standard Acceptable Quality Level

Method of Surveillanc Incentive / Disincentive

PWS Para: 2.3.2.a. The During each site visit Contractor will provide a maintenance record showing that all washer and dryer units were at a minimum inspected and finding made known to the customer.

Periodic Inspections, review Trends of less than

Contractor shall inspect all washer and dryer washer/dryer service technician will inspect of completed work, when repairs are made and

Acceptable performance could result in negative units bi-weekly, each unit, perform verifying that unit(s) are review uploaded in exception being Camp preventative maintenance operable. Contract Performance

Natural Bridge and Camp Bucker units—see

PWS

and repairs as needed, or as previously identified by the customer.

Assessment Reporting

System (CPARS).

PWS para: 2.3.2.c.

The Contractor shall ensure washer and dryers are not out of service for more than 5 business days.

The Contractor shall ensure washer and dryers are not out of service for more than 5 business days

If Contractor cannot fix a machine during regularly schedule inspection day or during a service call, the Contractor will return the next business day to complete the repairs.

Inspections, review of completed work, when repairs are made and verifying that unit(s) are operable.

Trends of less than Acceptable performance could result in negative review uploaded in Contract Performance Assessment Reporting

System (CPARS).

PWS Para: 2.3.2.b.

All replacement parts shall meet applicable appliance codes and standards.

Replacement parts used to repair washer and dryer units, should be the same type/make/model as the part(s) being replaced.

All repair parts will meet the industry standards associated with the washer or dryer unit(s) that it’s going to be installed into.

Periodic Inspections, review of completed work, when repairs are made and verifying that unit(s) are operable.

Review of part cut sheets and submitted invoices.

Trends of less than acceptable performance could result in negative review uploaded in Contract Performance Assessment Reporting System

(CPARS).

PWS Para: 2.3.2.d. The Contractor shall perform de-winterization actions on washer and dryer units located at Camp Natural Bridge and Camp Buckner.

De-winterization of all washers and dryers will occur during the period of 01-31 April 20xxx each year.

At least 90% of washer and dryer units are operable at the start of

CST.

Periodic Inspections, review of completed work, when repairs are made and verifying that unit(s) are operable.

Trends of less than acceptable performance could result in negative review uploaded in Contract Performance Assessment Reporting

System (CPARS).

PWS Para: 2.3.2.e. The Winterization (storage) of 100% of washer and dryer Periodic Inspections, review

Trends of less than

Contractor shall perform washer and dryer units will units are disconnected of completed work, when acceptable performance winterization actions on occur during the period of from electrical outlets, all repairs are made and could result in negative washer and dryer units 15-30 September 20xx hoses disconnected, with verifying that unit(s) were review uploaded in located at Camp Natural each year. no water left in any winterized IAW the PWS. Contract Performance Bridge and Camp washers. Assessment Reporting Buckner. System (CPARS).

PWS Para: 2.3.2.g. The Provide the customer with Same day notification Periodic Inspections. Trends of less than Contractor shall a list of all inoperable made to the customer, acceptable performance immediately notify the units. prior to departing West could result in negative Training Camp Manager Point. review uploaded in or Army Housing Contract Performance Office of any units that Assessment Reporting are inoperable. System (CPARS).

PWS Para: 2.3.2.i. The Copy of the form must be All service document(s) Periodic Inspections, review

Trends of less than

Contractor shall fill out a provided to the COR NLT must be provided IAW of completed work, when acceptable performance written (generic) 72 hours after completing PWS identified repairs are made and could result in negative maintenance service the service. requirement. verifying that unit(s) are review uploaded in form and provide the operable. Contract Performance COR for each Assessment Reporting maintenance item(s) System (CPARS).

purchased, replaced or repaired.