park_idaho_springs_customer_experience_report.pdf.pdf
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- Attached to
- Idaho Springs Parking Management Program
- Solicitation number
- 2025-1
- Issued by
- Clear Creek County, Colorado
About this file
The document is a comprehensive customer experience report for the Idaho Springs Parking Management Program, covering parking transactions, technology usage, and enforcement data across multiple parking locations from December 1-31, 2024. The report tracks detailed metrics for seven parking areas: Miner St, Main City Lot, Idaho & 14th, Colorado & 16th, Idaho & 13th, 103 Lot, and City Hall, analyzing total spaces, stalls, solar-powered pay stations, mobile app usage, technology transactions, total revenue, and contactless payment percentages.
The total revenue for the month-long period was $74,683.00, with the Main City Lot consistently generating the highest transaction volumes and revenue. The data reveals varying levels of technology adoption, with some locations like Idaho & 14th and Idaho & 13th achieving 100% contactless payment usage, while others showed lower percentages. The report provides granular daily insights into parking transactions, demonstrating the city's sophisticated approach to tracking and managing its parking infrastructure, with a clear emphasis on technological integration and customer experience optimization.
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Text version
Idaho Springs Customer Experience Report
Total Spaces Total Stalls
Solar Powered
Pay Station
Idaho Springs Mobile App
Tap N Explore QR Technology Total Revenue
Total Transactions Warnings Issued
Violations Issued
Total Transactions +
Violations Issued
Percentage Using Contactless Payment Options
Miner St 110 106 44 36 $957.50 186 16 16 43.01% Main City Lot 196 183 11 97 $1,575.00 291 8 8 37.11% Idaho & 14th 60 0 0 31 $160.00 31 1 1 100.00% Colorado & 16th 27 2 0 13 $87.50 15 1 1 86.67% Idaho & 13th 38 0 0 16 $107.50 16 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 1 $5.00 1 1 1 100.00% Residential 0 0 0 #DIV/0!
Total 494 291 55 194 $2,892.50 540 0 27 27 46.11%
Total Spaces Total Stalls
Solar Powered
Pay Station
Idaho Springs Mobile App
Tap N Explore QR Technology Total Revenue
Total Transactions Warnings Issued
Violations Issued
Total Transactions +
Violations Issued
Percentage Using Contactless Payment Options
Miner St 110 51 25 17 $525.00 93 6 6 45.16% Main City Lot 196 58 3 26 $445.00 87 5 5 33.33% Idaho & 14th 60 0 0 11 $75.00 11 0 0 100.00% Colorado & 16th 27 3 0 3 $35.00 6 2 2 50.00% Idaho & 13th 38 0 0 5 $25.00 5 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 112 28 62 $1,105.00 202 0 14 14 44.55%
Powered
App
Technology Total Revenue
Transactions Warnings Issued
Issued
Transactions +
Contactless Payment Miner St 110 43 25 10 $420.00 78 6 6 44.87% Main City Lot 196 70 1 28 $540.00 99 4 4 29.29% Idaho & 14th 60 0 0 0 $0.00 0 0 0 #DIV/0!
Colorado & 16th 27 0 0 2 $10.00 2 0 0 100.00% Idaho & 13th 38 0 0 4 $22.50 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 113 26 44 $992.50 183 0 10 10 38.25%
Wednesday, December 4, 2024 Technology Report Enforcement System
Technology Report Enforcement System
Sunday, December 1, 2024 Technology Report Enforcement System
Monday, December 2, 2024 Technology Report Enforcement System
Tuesday, December 3, 2024
Miner St 110 33 15 13 $330.00 61 4 4 45.90% Main City Lot 196 48 3 18 $365.00 69 0 0 30.43% Idaho & 14th 60 0 0 6 $32.50 6 0 0 100.00% Colorado & 16th 27 1 0 1 $10.00 2 0 0 50.00% Idaho & 13th 38 0 0 7 $35.00 7 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 82 18 45 $772.50 145 0 4 4 43.45%
Miner St 110 69 26 20 $590.00 115 15 15 40.00% Main City Lot 196 78 5 25 $570.00 108 5 5 27.78% Idaho & 14th 60 0 0 7 $37.50 7 0 0 100.00% Colorado & 16th 27 4 2 6 $70.00 12 0 0 66.67% Idaho & 13th 38 0 0 1 $5.00 1 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 #DIV/0!
Total 494 151 33 59 $1,272.50 243 0 20 20 37.86%
Miner St 110 80 42 30 $795.00 152 17 17 47.37% Main City Lot 196 111 8 60 $932.50 179 11 11 37.99% Idaho & 14th 60 0 0 20 $110.00 20 2 2 100.00% Colorado & 16th 27 0 0 4 $20.00 4 2 2 100.00% Idaho & 13th 38 0 0 6 $30.00 6 3 3 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 191 50 120 $1,887.50 361 0 35 35 47.09%
Miner St 110 144 73 49 $1,477.50 266 25 25 45.86% Main City Lot 196 267 17 161 $2,477.50 445 0 0 40.00% Idaho & 14th 60 0 0 50 $267.50 50 0 0 100.00% Colorado & 16th 27 8 0 24 $167.50 32 2 2 75.00% Idaho & 13th 38 0 0 17 $87.50 17 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 5 $27.50 5 0 0 100.00% Residential 0 0 0 #DIV/0!
Total 494 419 90 306 $4,505.00 815 0 27 27 48.59%
Saturday, December 7, 2024 Technology Report Enforcement System
Technology Report Enforcement System
Thursday, December 5, 2024 Technology Report Enforcement System
Friday, December 6, 2024
Miner St 110 135 74 45 $1,365.00 254 12 12 46.85% Main City Lot 196 199 20 136 $1,897.50 355 3 3 43.94% Idaho & 14th 60 0 0 39 $212.50 39 6 6 100.00% Colorado & 16th 27 5 0 23 $157.50 28 5 5 82.14% Idaho & 13th 38 0 1 20 $110.00 21 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 1 $5.00 1 0 0 100.00% Residential 0 0 0 #DIV/0!
Total 494 339 95 264 $3,747.50 698 0 27 27 51.43%
Miner St 110 47 32 11 $436.00 90 6 6 47.78% Main City Lot 196 40 3 26 $377.50 69 2 2 42.03% Idaho & 14th 60 0 0 10 $50.00 10 1 1 100.00% Colorado & 16th 27 1 0 3 $20.00 4 0 0 75.00% Idaho & 13th 38 0 1 5 $27.50 6 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 88 36 55 $911.00 179 0 9 9 50.84%
Miner St 110 45 20 10 $385.00 75 7 7 40.00% Main City Lot 196 45 3 30 $427.50 78 2 2 42.31% Idaho & 14th 60 0 0 4 $25.00 4 0 0 100.00% Colorado & 16th 27 1 0 4 $27.50 5 1 1 80.00% Idaho & 13th 38 0 0 4 $20.00 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 #DIV/0!
Total 494 91 23 52 $885.00 166 0 10 10 45.18%
Miner St 110 56 24 18 $485.00 98 12 12 42.86% Main City Lot 196 81 6 39 $662.50 126 4 4 35.71% Idaho & 14th 60 0 0 10 $55.00 10 1 1 100.00% Colorado & 16th 27 0 0 1 $5.00 1 0 0 100.00% Idaho & 13th 38 0 0 4 $22.50 4 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 137 30 73 $1,232.00 240 0 17 17 42.92%
Technology Report Enforcement System
Sunday, December 8, 2024 Technology Report Enforcement System
Monday, December 9, 2024
Tuesday, December 10, 2024 Technology Report Enforcement System
Wednesday, December 11, 2024 Technology Report Enforcement System
Miner St 110 59 22 12 $475.00 93 0 0 36.56% Main City Lot 196 74 6 29 $572.50 109 0 0 32.11% Idaho & 14th 60 0 0 9 $47.50 9 0 0 100.00% Colorado & 16th 27 2 1 7 $52.50 10 0 0 80.00% Idaho & 13th 38 0 0 8 $45.00 8 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 #DIV/0!
Total 494 135 29 65 $1,192.50 229 0 0 0 41.05%
Miner St 110 94 36 25 $815.00 155 24 24 39.35% Main City Lot 196 104 14 69 $1,017.50 187 6 6 44.39% Idaho & 14th 60 0 0 12 $60.00 12 0 0 100.00% Colorado & 16th 27 0 0 9 $45.00 9 0 0 100.00% Idaho & 13th 38 0 0 11 $55.00 11 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 198 50 126 $1,992.50 374 0 31 31 47.06%
Miner St 110 94 36 25 $1,572.50 155 7 7 39.35% Main City Lot 196 229 14 188 $2,445.00 431 7 7 46.87% Idaho & 14th 60 0 0 12 $265.00 12 4 4 100.00% Colorado & 16th 27 0 0 9 $287.50 9 3 3 100.00% Idaho & 13th 38 0 0 11 $167.50 11 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 7 $55.00 7 0 0 100.00% Residential 0 0 0 #DIV/0!
Total 494 323 50 253 $4,794.50 626 0 21 21 48.40%
Miner St 110 113 72 52 $1,245.00 237 12 12 52.32% Main City Lot 196 163 10 113 $1,577.50 286 9 9 43.01% Idaho & 14th 60 0 0 27 $160.00 27 1 1 100.00% Colorado & 16th 27 8 0 12 $112.50 20 1 1 60.00% Idaho & 13th 38 0 0 15 $77.50 15 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 2 $10.00 2 0 0 100.00% Residential 0 3 3 #DIV/0!
Technology Report Enforcement System
Friday, December 13, 2024 Technology Report Enforcement System
Saturday, December 14, 2024 Technology Report Enforcement System
Sunday, December 15, 2024
Technology Report Enforcement SystemThursday, December 12, 2024
Total 494 284 82 221 $3,182.50 587 0 26 26 51.62%
Miner St 110 74 16 16 $522.50 106 4 4 30.19% Main City Lot 196 109 6 38 $785.00 153 1 1 28.76% Idaho & 14th 60 0 0 12 $67.50 12 2 2 100.00% Colorado & 16th 27 3 0 7 $42.50 10 0 0 70.00% Idaho & 13th 38 0 0 3 $15.00 3 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 2 2 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 186 22 76 $1,432.50 284 0 10 10 34.51%
Miner St 110 73 24 23 $627.50 120 6 6 39.17% Main City Lot 196 75 2 16 $510.00 93 0 0 19.35% Idaho & 14th 60 0 0 7 $42.50 7 0 0 100.00% Colorado & 16th 27 0 0 1 $5.00 1 0 0 100.00% Idaho & 13th 38 0 0 1 $5.00 1 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 1 1 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 148 26 48 $1,190.00 222 0 7 7 33.33%
Miner St 110 79 33 23 $707.50 135 5 5 41.48% Main City Lot 196 96 7 57 $855.00 160 6 6 40.00% Idaho & 14th 60 0 0 16 $95.00 16 0 0 100.00% Colorado & 16th 27 1 0 5 $32.50 6 0 0 83.33% Idaho & 13th 38 0 1 9 $52.50 10 0 0 100.00% 103 Lot 57 0 0 2 $4.00 2 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 176 41 112 $1,746.50 329 0 11 11 46.50%
Miner St 110 79 26 19 $640.00 124 4 4 36.29% Main City Lot 196 124 12 36 $882.50 172 7 7 27.91% Idaho & 14th 60 0 0 10 $52.50 10 2 2 100.00% Colorado & 16th 27 1 0 5 $30.00 6 1 1 83.33% Idaho & 13th 38 0 0 9 $45.00 9 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Thursday, December 19, 2024 Technology Report Enforcement System
Technology Report Enforcement System
Monday, December 16, 2024 Technology Report Enforcement System
Tuesday, December 17, 2024 Technology Report Enforcement System
Wednesday, December 18, 2024
Residential 0 0 0 #DIV/0!
Total 494 204 38 79 $1,650.00 321 0 14 14 36.45%
Miner St 110 97 45 29 $955.00 171 0 0 43.27% Main City Lot 196 140 12 104 $1,410.00 256 0 0 45.31% Idaho & 14th 60 0 0 23 $127.50 23 0 0 100.00% Colorado & 16th 27 6 0 7 $90.00 13 0 0 53.85% Idaho & 13th 38 0 0 15 $110.00 15 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 243 57 178 $2,692.50 478 0 0 0 49.16%
Miner St 110 149 77 49 $1,555.00 275 12 12 45.82% Main City Lot 196 169 9 133 $1,274.50 311 6 6 45.66% Idaho & 14th 60 0 0 41 $215.00 41 2 2 100.00% Colorado & 16th 27 9 1 22 $177.50 32 1 1 71.88% Idaho & 13th 38 0 1 25 $147.50 26 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 327 88 270 $3,369.50 685 0 21 21 52.26%
Miner St 110 136 57 63 $1,375.00 256 12 12 46.88% Main City Lot 196 140 11 193 $1,882.50 344 8 8 59.30% Idaho & 14th 60 0 0 33 $197.50 33 4 4 100.00% Colorado & 16th 27 5 0 13 $110.00 18 0 0 72.22% Idaho & 13th 38 0 0 16 $85.00 16 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 2 $10.00 2 0 0 100.00% Residential 0 1 1 #DIV/0!
Total 494 281 68 321 $3,662.00 670 0 25 25 58.06%
Miner St 110 118 57 45 $1,197.50 220 20 20 46.36% Main City Lot 196 197 9 143 $1,372.50 349 7 7 43.55% Idaho & 14th 60 0 0 22 $117.50 22 4 4 100.00% Colorado & 16th 27 12 0 9 $115.00 21 1 1 42.86% Idaho & 13th 38 0 0 16 $82.50 16 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00%
Sunday, December 22, 2024 Technology Report Enforcement System
Monday, December 23, 2024 Technology Report Enforcement System
Technology Report Enforcement System
Friday, December 20, 2024 Technology Report Enforcement System
Saturday, December 21, 2024
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 327 66 236 $2,887.00 629 0 32 32 48.01%
Miner St 110 93 34 31 $842.50 158 8 8 41.14% Main City Lot 196 111 7 65 $1,047.50 183 2 2 39.34% Idaho & 14th 60 0 0 17 $95.00 17 2 2 100.00% Colorado & 16th 27 2 0 8 $52.50 10 0 0 80.00% Idaho & 13th 38 0 0 11 $70.00 11 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 5 5 #DIV/0!
Total 494 206 41 132 $2,107.50 379 0 18 18 45.65%
Miner St 110 8 10 5 $127.50 23 0 0 65.22% Main City Lot 196 17 2 6 $147.50 25 1 1 32.00% Idaho & 14th 60 0 0 9 $47.50 9 0 0 100.00% Colorado & 16th 27 0 0 1 $5.00 1 0 0 100.00% Idaho & 13th 38 0 0 4 $35.00 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 25 12 25 $362.50 62 0 1 1 59.68%
Miner St 110 174 60 56 $1,072.50 290 19 19 40.00% Main City Lot 196 252 12 252 $2,485.00 516 10 10 51.16% Idaho & 14th 60 0 0 29 $155.00 29 9 9 100.00% Colorado & 16th 27 5 1 32 $202.50 38 4 4 86.84% Idaho & 13th 38 0 0 30 $182.50 30 2 2 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 431 73 399 $4,097.50 903 0 44 44 52.27%
Miner St 110 199 92 80 $1,455.00 371 21 21 46.36% Main City Lot 196 255 18 251 $2,492.50 524 10 10 51.34% Idaho & 14th 60 0 0 51 $295.00 51 6 6 100.00% Colorado & 16th 27 16 3 48 $392.50 67 1 1 76.12% Idaho & 13th 38 0 0 27 $142.50 27 1 1 100.00%
Technology Report Enforcement System
Wednesday, December 25, 2024 Technology Report Enforcement System
Thursday, December 26, 2024 Technology Report Enforcement System
Friday, December 27, 2024
Technology Report Enforcement SystemTuesday, December 24, 2024
103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 1 1 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 470 113 457 $4,777.50 1040 0 40 40 54.81%
Miner St 110 192 78 48 $1,297.50 318 5 5 39.62% Main City Lot 196 206 23 232 $2,135.00 461 10 10 55.31% Idaho & 14th 60 0 0 63 $370.00 63 5 5 100.00% Colorado & 16th 27 13 0 45 $347.50 58 0 0 77.59% Idaho & 13th 38 0 0 17 $105.00 17 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 9 $50.00 9 0 0 100.00% Residential 0 0 0 #DIV/0!
Total 494 411 101 415 $4,307.00 927 0 20 20 55.66%
Miner St 110 171 72 68 $1,240.00 311 6 6 45.02% Main City Lot 196 240 14 249 $2,315.00 503 10 10 52.29% Idaho & 14th 60 0 0 57 $342.50 57 2 2 100.00% Colorado & 16th 27 14 2 40 $325.00 56 0 0 75.00% Idaho & 13th 38 0 0 27 $150.00 27 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 6 $35.00 6 0 0 100.00% Residential 0 1 1 #DIV/0!
Total 494 425 88 447 $4,407.50 960 0 19 19 55.73%
Miner St 110 146 51 51 $822.50 248 7 7 41.13% Main City Lot 196 152 5 163 $1,260.00 320 2 2 52.50% Idaho & 14th 60 0 0 38 $210.00 38 0 0 100.00% Colorado & 16th 27 3 0 13 $90.00 16 0 0 81.25% Idaho & 13th 38 0 0 14 $77.50 14 1 1 100.00% 103 Lot 57 0 0 2 $4.00 2 0 0 100.00% City Hall 6 0 0 1 $5.00 1 0 0 100.00% Residential 0 0 0 #DIV/0!
Total 494 301 56 282 $2,469.00 639 0 10 10 52.90%
Miner St 110 131 63 38 $730.00 232 21 21 43.53% Main City Lot 196 173 11 109 $1,090.00 293 0 0 40.96% Idaho & 14th 60 0 0 26 $174.50 26 0 0 100.00% Colorado & 16th 27 2 0 13 $95.00 15 0 0 86.67%
Tuesday, December 31, 2024 Technology Report Enforcement System
Technology Report Enforcement System
Saturday, December 28, 2024 Technology Report Enforcement System
Sunday, December 29, 2024 Technology Report Enforcement System
Monday, December 30, 2024
Idaho & 13th 38 0 0 12 $70.00 12 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!
City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!
Residential 0 0 0 #DIV/0!
Total 494 306 74 198 $2,159.50 578 0 22 22 47.06%
Total Revenue $74,683.00
December 2024
File details come from the government source that posted it. Updated .