November 24 Park Idaho Springs Customer Experience Report.pdf

237 KB Posted

Attached to
Idaho Springs Parking Management Program
Solicitation number
2025-1
Issued by
Clear Creek County, Colorado

About this file

Written by GovTribe AI ·

The document is a comprehensive Customer Experience Report for the Idaho Springs Parking Management Program, covering daily parking transactions, revenue, and technology usage across multiple parking locations from November 1-30, 2024. The report tracks detailed metrics for seven parking areas: Miner St, Main City Lot, Idaho & 14th, Colorado & 16th, Idaho & 13th, 103 Lot, and City Hall, analyzing total spaces, total stalls, solar-powered pay stations, mobile app usage, QR technology transactions, total revenue, total transactions, warnings issued, violations, and percentage of contactless payment options.

The report reveals total revenue of $55,052.10 for the month, with the Main City Lot consistently generating the highest revenue and transactions. Contactless payment options ranged between 30-54% across different locations, with some areas like Idaho & 14th achieving 100% contactless payment usage. The data suggests significant technology adoption, including solar-powered pay stations, mobile app integration, and QR code transactions, which provide insights into parking utilization, revenue generation, and customer payment preferences across different parking locations in Idaho Springs.

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Idaho Springs Customer Experience Report

Total Spaces Total Stalls

Solar Powered

Pay Station

Idaho Springs Mobile App

Tap N Explore QR Technology Total Revenue

Total Transactions Warnings Issued

Violations Issued

Total Transactions +

Violations Issued

Percentage Using Contactless Payment Options

Miner St 110 67 27 19 $637.50 113 7 7 40.71% Main City Lot 196 108 8 64 $970.00 180 11 11 40.00% Idaho & 14th 60 0 0 20 $115.00 20 0 0 100.00% Colorado & 16th 27 3 0 10 $97.50 13 1 1 76.92% Idaho & 13th 38 0 0 6 $32.50 6 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 178 35 120 $1,854.50 333 0 19 19 46.55%

Total Spaces Total Stalls

Solar Powered

Pay Station

Idaho Springs Mobile App

Tap N Explore QR Technology Total Revenue

Total Transactions Warnings Issued

Violations Issued

Total Transactions +

Violations Issued

Percentage Using Contactless Payment Options

Miner St 110 86 48 25 $882.50 159 5 5 45.91% Main City Lot 196 201 19 160 $2,137.50 380 9 9 47.11% Idaho & 14th 60 0 0 52 $322.50 52 3 3 100.00% Colorado & 16th 27 4 1 16 $122.50 21 8 8 80.95% Idaho & 13th 38 0 0 19 $110.00 19 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 2 $10.00 2 0 0 100.00% Residential 0 2 2 #DIV/0!

Total 494 291 68 274 $3,585.00 633 0 27 27 54.03%

Powered

App

Technology Total Revenue

Transactions Warnings Issued

Issued

Transactions +

Contactless Payment Miner St 110 64 32 17 $592.50 113 7 7 43.36% Main City Lot 196 161 15 127 $1,620.00 303 15 15 46.86% Idaho & 14th 60 0 0 31 $182.50 31 0 0 100.00% Colorado & 16th 27 0 6 14 $105.00 20 3 3 100.00% Idaho & 13th 38 0 0 16 $82.50 16 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 3 0 0 $17.50 3 0 0 0.00% Residential 0 0 0 #DIV/0!

Total 494 228 53 205 $2,600.00 486 0 25 25 53.09%

Technology Report Enforcement System

Friday, November 1, 2024 Technology Report Enforcement System

Saturday, November 2, 2024 Technology Report Enforcement System

Sunday, November 3, 2024

Monday, November 4, 2024 Technology Report Enforcement System

Miner St 110 20 16 4 $197.50 40 6 6 50.00% Main City Lot 196 42 2 19 $327.50 63 4 4 33.33% Idaho & 14th 60 0 0 5 $25.00 5 0 0 100.00% Colorado & 16th 27 2 0 3 $25.00 5 0 0 60.00% Idaho & 13th 38 0 0 1 $5.00 1 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 1 0 $5.00 1 0 0 100.00% Residential 0 0 0 #DIV/0!

Total 494 64 19 32 $585.00 115 0 10 10 44.35%

Miner St 110 26 12 10 $247.50 48 16 16 45.83% Main City Lot 196 57 6 25 $470.00 88 5 5 35.23% Idaho & 14th 60 0 0 9 $52.50 9 1 1 100.00% Colorado & 16th 27 3 0 3 $25.00 6 2 2 50.00% Idaho & 13th 38 0 0 4 $22.50 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 1 1 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 86 18 51 $817.50 155 0 25 25 44.52%

Miner St 110 4 6 2 $60.00 12 1 1 66.67% Main City Lot 196 18 4 6 $162.50 28 1 1 35.71% Idaho & 14th 60 0 0 3 $15.00 3 1 1 100.00% Colorado & 16th 27 1 0 2 $17.50 3 0 0 66.67% Idaho & 13th 38 0 0 4 $0.00 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 23 10 17 $255.00 50 0 3 3 54.00%

Miner St 110 13 17 2 $155.00 32 3 3 59.38% Main City Lot 196 38 0 29 $340.00 67 5 5 43.28% Idaho & 14th 60 0 0 9 $50.00 9 0 0 100.00% Colorado & 16th 27 1 1 2 $25.00 4 0 0 75.00% Idaho & 13th 38 0 0 7 $57.50 7 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 52 18 49 $627.50 119 0 9 9 56.30%

Technology Report Enforcement System

Tuesday, November 5, 2024 Technology Report Enforcement System

Wednesday, November 6, 2024

Thursday, November 7, 2024 Technology Report Enforcement System

Miner St 110 25 32 14 $357.50 71 14 14 64.79% Main City Lot 196 27 4 18 $265.00 49 0 0 44.90% Idaho & 14th 60 0 0 8 $40.00 8 0 0 100.00% Colorado & 16th 27 0 0 3 $27.50 3 2 2 100.00% Idaho & 13th 38 0 0 4 $30.00 4 1 1 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 52 36 48 $722.00 136 0 17 17 61.76%

Miner St 110 90 48 27 $905.00 165 30 30 45.45% Main City Lot 196 121 7 80 $1,137.50 208 21 21 41.83% Idaho & 14th 60 0 0 12 $70.00 12 1 1 100.00% Colorado & 16th 27 1 0 12 $65.00 13 0 0 92.31% Idaho & 13th 38 0 0 8 $52.50 8 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 1 $7.50 1 0 0 100.00% Residential 0 1 1 #DIV/0!

Total 494 212 55 140 $2,237.50 407 0 54 54 47.91%

Miner St 110 116 49 37 $1,100.00 202 16 16 42.57% Main City Lot 196 196 16 96 $1,702.50 308 4 4 36.36% Idaho & 14th 60 0 0 30 $165.00 30 2 2 100.00% Colorado & 16th 27 9 0 19 $135.00 28 1 1 67.86% Idaho & 13th 38 0 0 16 $97.50 16 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 2 $10.00 2 0 0 100.00% Residential 0 0 0 #DIV/0!

Total 494 321 65 200 $3,210.00 586 0 23 23 45.22%

Miner St 110 62 24 19 $577.50 105 12 12 40.95% Main City Lot 196 114 9 48 $915.00 171 4 4 33.33% Idaho & 14th 60 0 0 9 $52.50 9 0 0 100.00% Colorado & 16th 27 2 0 4 $52.50 6 0 0 66.67% Idaho & 13th 38 0 0 2 $10.00 2 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 178 33 82 $1,607.50 293 0 16 16 39.25%

Sunday, November 10, 2024 Technology Report Enforcement System

Monday, November 11, 2024 Technology Report Enforcement System

Friday, November 8, 2024 Technology Report Enforcement System

Technology Report Enforcement SystemSaturday, November 9, 2024

Miner St 110 51 27 16 $512.50 94 7 7 45.74% Main City Lot 196 49 5 18 $400.00 72 5 5 31.94% Idaho & 14th 60 0 0 6 $30.00 6 0 0 100.00% Colorado & 16th 27 1 0 3 $22.50 4 3 3 75.00% Idaho & 13th 38 0 0 1 $5.00 1 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 #DIV/0!

Total 494 101 32 44 $970.00 177 0 16 16 42.94%

Miner St 110 39 12 12 $335.00 63 9 9 38.10% Main City Lot 196 67 4 21 $482.50 92 3 3 27.17% Idaho & 14th 60 0 0 4 $20.00 4 0 0 100.00% Colorado & 16th 27 2 0 4 $42.50 6 0 0 66.67% Idaho & 13th 38 0 0 4 $20.00 4 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 1 1 #DIV/0!

Total 494 108 16 46 $902.00 170 0 13 13 36.47%

Miner St 110 41 17 11 $382.50 69 18 18 40.58% Main City Lot 196 66 4 30 $520.00 100 14 14 34.00% Idaho & 14th 60 0 0 2 $10.00 2 0 0 100.00% Colorado & 16th 27 2 0 3 $22.50 5 0 0 60.00% Idaho & 13th 38 0 1 6 $35.00 7 3 3 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 1 1 #DIV/0!

Total 494 109 22 53 $972.00 184 0 36 36 40.76%

Miner St 110 77 29 24 $672.50 130 26 26 40.77% Main City Lot 196 105 13 66 $1,002.50 184 5 5 42.93% Idaho & 14th 60 0 0 17 $105.00 17 2 2 100.00% Colorado & 16th 27 4 1 5 $52.50 10 1 1 60.00% Idaho & 13th 38 0 0 8 $57.50 8 3 3 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Technology Report Enforcement SystemTuesday, November 12, 2024

Technology Report Enforcement System

Wednesday, November 13, 2024 Technology Report Enforcement System

Thursday, November 14, 2024 Technology Report Enforcement System

Friday, November 15, 2024

Total 494 186 43 120 $1,890.00 349 0 37 37 46.70%

Miner St 110 127 56 44 $1,217.50 227 26 26 44.05% Main City Lot 196 185 10 138 $1,905.00 333 9 9 44.44% Idaho & 14th 60 0 0 34 $187.50 34 3 3 100.00% Colorado & 16th 27 8 2 24 $170.00 34 1 1 76.47% Idaho & 13th 38 0 0 13 $80.00 13 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 1 $5.00 1 0 0 100.00% Residential 0 1 1 #DIV/0!

Total 494 320 68 255 $3,567.00 643 0 40 40 50.23%

Miner St 110 111 53 44 $1,080.00 208 14 14 46.63% Main City Lot 196 175 6 111 $1,537.50 292 6 6 40.07% Idaho & 14th 60 0 0 28 $147.50 28 3 3 100.00% Colorado & 16th 27 4 3 15 $115.00 22 0 0 81.82% Idaho & 13th 38 0 1 13 $95.00 14 2 2 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 290 63 212 $2,977.00 565 0 25 25 48.67%

Miner St 110 33 17 24 $390.00 74 9 9 55.41% Main City Lot 196 65 9 19 $497.50 93 4 4 30.11% Idaho & 14th 60 0 0 5 $27.50 5 0 0 100.00% Colorado & 16th 27 1 0 2 $17.50 3 1 1 66.67% Idaho & 13th 38 0 1 6 $40.00 7 0 0 100.00% 103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 99 27 57 $974.50 183 0 14 14 45.90%

Miner St 110 18 10 12 $222.50 40 7 7 55.00% Main City Lot 196 35 3 15 $275.00 53 2 2 33.96% Idaho & 14th 60 0 0 3 $15.00 3 0 0 100.00% Colorado & 16th 27 0 0 3 $15.00 3 0 0 100.00% Idaho & 13th 38 0 0 4 $22.50 4 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Technology Report Enforcement System

Saturday, November 16, 2024 Technology Report Enforcement System

Sunday, November 17, 2024 Technology Report Enforcement System

Monday, November 18, 2024

Tuesday, November 19, 2024 Technology Report Enforcement System

Residential 0 0 0 #DIV/0!

Total 494 53 13 37 $550.00 103 0 9 9 48.54%

Miner St 110 33 24 15 $387.50 72 8 8 54.17% Main City Lot 196 52 5 26 $420.00 83 3 3 37.35% Idaho & 14th 60 0 0 3 $15.00 3 1 1 100.00% Colorado & 16th 27 1 0 2 $15.00 3 3 3 66.67% Idaho & 13th 38 0 0 2 $12.50 2 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 #DIV/0!

Total 494 86 29 48 $850.00 163 0 15 15 47.24%

Miner St 110 57 24 8 $492.50 89 13 13 35.96% Main City Lot 196 65 5 27 $487.50 97 6 6 32.99% Idaho & 14th 60 0 0 4 $20.00 4 2 2 100.00% Colorado & 16th 27 3 0 9 $67.50 12 0 0 75.00% Idaho & 13th 38 0 0 2 $10.00 2 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 #DIV/0!

Total 494 125 29 50 $1,077.50 204 0 21 21 38.73%

Miner St 110 77 36 17 $670.00 130 16 16 40.77% Main City Lot 196 76 5 49 $742.50 130 2 2 41.54% Idaho & 14th 60 0 0 12 $62.50 12 1 1 100.00% Colorado & 16th 27 2 0 4 $30.00 6 1 1 66.67% Idaho & 13th 38 0 0 8 $47.50 8 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 #DIV/0!

Total 494 155 41 90 $1,552.50 286 0 21 21 45.80%

Miner St 110 125 64 47 $1,222.50 236 11 11 47.03% Main City Lot 196 200 12 141 $1,897.50 353 6 6 43.34% Idaho & 14th 60 0 0 28 $142.50 28 5 5 100.00% Colorado & 16th 27 7 1 13 $125.00 21 1 1 66.67% Idaho & 13th 38 0 0 14 $77.50 14 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

Technology Report Enforcement System

Wednesday, November 20, 2024 Technology Report Enforcement System

Thursday, November 21, 2024

Friday, November 22, 2024 Technology Report Enforcement System

Saturday, November 23, 2024 Technology Report Enforcement System

City Hall 6 0 0 2 $15.00 2 0 0 100.00% Residential 0 2 2 #DIV/0!

Total 494 332 77 245 $3,480.00 654 0 25 25 49.24%

Miner St 110 129 61 40 $1,200.00 230 8 8 43.91% Main City Lot 196 199 8 146 $1,937.50 353 3 3 43.63% Idaho & 14th 60 0 0 21 $110.00 21 3 3 100.00% Colorado & 16th 27 10 0 16 $165.00 26 10 10 61.54% Idaho & 13th 38 0 1 15 $85.00 16 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 1 $5.00 1 0 0 100.00% Residential 0 1 1 #DIV/0!

Total 494 338 70 239 $3,502.50 647 0 25 25 47.76%

Miner St 110 96 38 22 $840.00 156 7 7 38.46% Main City Lot 196 122 4 62 $1,010.00 188 5 5 35.11% Idaho & 14th 60 0 0 11 $65.00 11 2 2 100.00% Colorado & 16th 27 4 0 7 $57.50 11 0 0 63.64% Idaho & 13th 38 0 0 3 $20.00 3 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 1 1 #DIV/0!

Total 494 222 42 105 $1,992.50 369 0 16 16 39.84%

Miner St 110 61 41 18 $617.50 120 9 9 49.17% Main City Lot 196 80 1 45 $682.50 126 7 7 36.51% Idaho & 14th 60 0 0 12 $67.50 12 0 0 100.00% Colorado & 16th 27 2 0 4 $30.00 6 0 0 66.67% Idaho & 13th 38 0 0 4 $47.50 4 3 3 100.00% 103 Lot 57 0 0 2 $4.00 2 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 143 42 85 $1,449.00 270 0 19 19 47.04%

Miner St 110 73 21 26 $672.50 120 4 4 39.17% Main City Lot 196 62 3 30 $530.00 95 0 0 34.74% Idaho & 14th 60 0 0 13 $65.00 13 1 1 100.00% Colorado & 16th 27 2 0 5 $35.00 7 0 0 71.43% Idaho & 13th 38 0 0 7 $62.50 7 0 0 100.00%

Technology Report Enforcement SystemSunday, November 24, 2024

Enforcement System

Monday, November 25, 2024 Technology Report Enforcement System

Tuesday, November 26, 2024 Technology Report Enforcement System

Wednesday, November 27, 2024 Technology Report

103 Lot 57 0 0 1 $2.00 1 0 0 100.00% City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 137 24 82 $1,367.00 243 0 5 5 43.62%

Miner St 110 8 5 5 $107.50 18 0 2 55.56% Main City Lot 196 12 1 2 $82.50 15 0 4 20.00% Idaho & 14th 60 0 0 9 $47.50 9 0 0 100.00% Colorado & 16th 27 1 0 0 $5.00 1 0 0 0.00% Idaho & 13th 38 0 0 3 $15.00 3 0 0 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 21 6 19 $257.50 46 0 0 6 54.35%

Miner St 110 144 57 45 $1,357.50 246 28 28 41.46% Main City Lot 196 207 23 202 $2,430.00 432 14 14 52.08% Idaho & 14th 60 0 0 41 $217.50 41 1 1 100.00% Colorado & 16th 27 6 0 13 $115.00 19 0 0 68.42% Idaho & 13th 38 0 0 20 $115.00 20 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 0 $0.00 0 0 0 #DIV/0!

Residential 0 0 0 #DIV/0!

Total 494 357 80 321 $4,235.00 758 0 44 44 52.90%

Miner St 110 170 58 59 $1,585.00 287 16 16 40.77% Main City Lot 196 225 15 175 $2,199.60 415 7 7 45.78% Idaho & 14th 60 0 0 47 $290.00 47 2 2 100.00% Colorado & 16th 27 13 0 19 $182.50 32 0 0 59.38% Idaho & 13th 38 0 0 15 $87.50 15 1 1 100.00% 103 Lot 57 0 0 0 $0.00 0 0 0 #DIV/0!

City Hall 6 0 0 7 $40.00 7 0 0 100.00% Residential 0 1 1 #DIV/0!

Total 494 408 73 322 $4,384.60 803 0 27 27 49.19%

Total Revenue $55,052.10

Technology Report Enforcement System

Thursday, November 28, 2024 Technology Report Enforcement System

Friday, November 29, 2024 Technology Report Enforcement System

Saturday, November 30, 2024

November 2024

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