PWS HQ AMC Armed Security Guard Services.pdf

WORK STATEMENT

US ARMY MATERIEL COMMAND SECURITY GUARD SERVICES

SECTION C.1

GENERAL

C.1.1. PERFORMANCE WORK STATEMENT. The Contractor shall provide personnel, management, equipment and any other items and services not government furnished necessary to perform contract security guard (CSG) services for the U.S. Army Materiel Command (AMC) at Redstone Arsenal, Alabama. The facility is situated in a four (4) building complex: HQ, AMC/Building 4400 (seven floors), Central Utility Plant/Building 4401 (one floor), HQ, U.S.

Army Security Assistance Command (USASAC)/Building 4402 (three floors) which is a Major Subordinate Command of AMC, and Lakeside Café/Building 4403 (one floor). The Complex is located at 4400 Martin Road, Redstone Arsenal, Alabama. The requirement is for armed CSGs possessing SECRET level security clearances that are selected, trained, qualified and providing security services in accordance with (IAW) the provisions of this contract. Eight positions are required to be manned: 2-24/7 positions in the HQAMC Front Lobby; 1-24/7 position in the Security Operations Center, 2-12/5 (Monday – Fridays) positions (excluding US Holidays) for Magnetometer and X-Ray Screening; and 3- 8/5 (Monday – Fridays) position (excluding US Holidays) for Loading Dock Guard (1 CSG) and Visitor Control Center (2 CSGs). Authority and Jurisdiction: Contract Security Guards perform security operations and response capability per Appendix B and the authority outlined in Appendix F for the HQAMC building complex to include all buildings identified above, to include the parking lot immediately north of the building complex within the limits of the access roads boundary on the north, west, and east side of the building complex, the parade field south of the building complex to the easement on Martin Road.

CSGs will not “arrest” or “apprehend” violators or subjects suspected of violating security protocols, however, CSGs will detain these persons of interest pending the arrival of the proper Redstone Arsenal Directorate of Operations (formerly Directorate of Emergency Services) authorities. Additionally, CSGs will notify the RSA Directorate of Operations for response to all criminal incidents. Upon arrival, RSA Directorate of Operations personnel will take command and control of any security incident occurring within the HQAMC building complex. Paragraph C.1.5 prescribes the Contract Security Guards use of weapons/force.

C.1.1.1. The Contractor shall adhere to the policies, standards, and procedures for the selection, training, and qualification of CSGs contained in the most current version of AR 190-56 (Appendix A), and adhere to the policies, standards, and procedures in Appendix B, Appendix G, and Appendix I.

C.1.1.2. HOURS OF OPERATION. Security guard services shall be provided IAW the Guard Orders and Standard Operating Procedures at Appendix B and G. Additionally, the Contractor shall be prepared to provide additional guard services for increased short term security requirements hence for the referred to as “surge hours”.

C.1.2. BACKGROUND INFORMATION. HQ, AMC is located in Building 4400/4401/4402/4403 Martin Road, Redstone Arsenal, AL 35898. Redstone Arsenal is located in Madison County in Huntsville, AL. The installation is under Exclusive Federal Jurisdiction.

C.1.3. PERSONNEL. The contractor shall provide a workforce possessing the skills, knowledge, Updated March 2024 and training necessary to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the contractor and shall not be considered employees of the Government.

C.1.3.1. SECURITY CLEARANCE. CSGs must have a SECRET level security clearance to perform duties (interim clearances are authorized). Upon contract award, the Contractor shall initiate a National Agency Check (NAC) investigation of his company and employees through the Defense Industrial Security Clearance Office (DISCO), Columbus, Ohio at Contractor’s expense.

The Contractor and their employees must maintain SECRET level security clearances for the duration of the contract.

C.1.3.2. LICENSES, REGISTRATION, PERMITS.

C.1.3.2.1. The contractor shall complete or obtain any necessary licenses and registrations required by the state of Alabama. The contractor shall provide proof of necessary licenses and registrations upon request by the Contracting Officer or COR

C.1.3.2.2. Contractor shall comply with all applicable federal, DoD, state and local laws regarding possession of handguns. The contractor shall provide proof of that compliance upon request by the Contracting Officer or COR

C.1.3.3. PHYISCAL REQUIREMENTS. The Contractor shall ensure that all guard personnel performing under the provisions of this contract undergo the physical examination required by the most current version of AR 190-56 and successfully meet the standards established for CSGs in that regulation.

C.1.3.4. CONDUCT OF PERSONNEL. Contractor’s personnel shall conduct themselves IAW the Guard Orders at Appendix B, the Individual Reliability Program (IRP) contained in the most current version AR 190-56 and the provisions of this paragraph.

C.1.3.4.1. The HQ AMC Provost Marshal or other delegated eligible government employee will be the Certifying Official for CSG suitability and retention in Individual Reliability Program contained in the most current version AR 190-56.

C.1.3.4.2. In addition to the provisions of the Individual Reliability Program (IRP) contained in the most current version AR 190-56 regarding the suitability and reliability of personnel, the Office of the HQ AMC Provost Marshal reserves the right to request immediate removal for the reasons listed below of any Contractor employee from working under the provisions of this contract. The Contractor shall immediately remove any personnel deemed unsuitable based on the following criteria:

a. Deliberate falsification, misrepresentation, or omission of significant facts or information on the application for employment, alien personal history statement, or any other employment documents produced or signed by the individual.

b. Criminal, infamous, dishonest, immoral, or disgraceful conduct, and any abuse of intoxicant or unlawful drugs. Personnel are not permitted to consume alcohol 8 hours prior to assuming duty.

c. Mental illness of a nature that causes a deficiency in the employee’s judgment or reliability which is confirmed by a competent medical authority.

d. Any behavior, activity, or association that tends to show that the employee is not reliable or trustworthy. This factor also applies to conduct in all previous employment.

e. Substandard performance of duty or damaging government property.

f. Violation of security and safety requirements.

g. Displaying a lack of respect or cooperation with personnel to include the COR or other government employees or contractors working or visiting HQAMC.

C.1.3.4.3. As a rule, the removal of an individual shall be preceded by the Contractor’s issuance to the employee of first a verbal and then a written reprimand for any previous incidents outlined above. The determination on the type of action to be taken shall be based on the seriousness of the incident and previous performance record of the employee. The installation commander has the authority to bar individuals from the installation and HQAMC Provost Marshal can revoke access to the building complex to any individual. Such removal, barring, or revoking from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this work statement.

C.1.3.4.4. Immediately upon notification or discovery the Contractor shall report to the COR any incident which may result in the ineligibility of an individual employed under the provisions of this contract to possess a SECRET level security clearance. A Contractor employee shall be removed from performance under the contract when the employee is no longer eligible to possess a SECRET level security clearance.

C.1.5. USE OF WEAPONS/FORCE.

C.1.5.1. All weapons shall be listed with the government COR. All assigned guard personnel shall be trained and qualified in the use of the 9mm weapon IAW the standards at Appendix C.

C.1.5.2. As contract performance shall be performed entirely within Exclusive Federal Jurisdiction the Use of Force (to include Lethal Force) by Contractor personnel shall be governed by the provisions of Department of Defense (DoD) Directive 5210.56 and the most current version AR 190-14. In the case of any conflicts the DoD Directive shall govern.

C.1.5.3. Liability - The Contractor shall assume full liability for any act of contractor personnel in the exercise of security duties, including but not limited to the use of firearms.

C.1.5.4. Bonds - The Contractor shall provide bonds, pay any fees or cost involved or related to the authorization for the arming of any contractor personnel engaged in providing services specified under this contract.

C.1.6. SECURITY REQUIREMENTS. Contractor personnel or any representative of the Contractor entering Redstone Arsenal shall identify and comply with the installation’s access control requirements for personnel, weapons, and vehicles.

C.1.7. SEARCH AND SEIZURE. Contractor personnel and property shall be subject to search and seizure upon entering, while present on, and upon leaving the confines of, Redstone Arsenal.

C.1.8. SCHEDULE OF PERFORMANCE.

C.1.8.1. Work Schedules. The Contractor shall prepare and submit work schedules for approval by the COR. The schedules shall list the name of each employee along with each employee’s scheduled shift or hours of duty and identify the supervisor for each shift. The schedule shall be submitted at least three (3) working days prior to duty period covered by the work schedule. The Contractor shall explain to the Contracting Officer or COR any deviations from the submitted schedule.

C.1.8.2. Duty Hours. Duty hours shall be IAW the Guard Orders at Appendix B. The Contractor shall ensure that personnel do not work more than 12 hours during any 24-hour period and should not exceed 8 hours for most duty positions; except in unexpected circumstances, such as: failure of personnel to report for duty, holiday periods with excessive leave requirements, to meet surge requirements for additional guard services, or to meet emergency circumstances. Upon request, the Contractor shall explain to the Contracting Officer or COR requirements for extended shift hours other than those listed above along with the plan to eliminate those requirements.

C.1.8.3. Guards shall report a minimum of 15 minutes prior to the beginning of shift and stay a minimum of 15 minutes after the conclusion of their shift. This is to ensure adequate time is allowed for the exchange of information between off-going/on-coming personnel and the conduct of required equipment inventories and other administrative requirements.

C.1.8.4. Recording Presence. Contractor shall require all contractor personnel to sign in and sign out IAW the Guard Orders at Appendix B and the personnel status (PERSTAT) shall be sent to government representatives daily before 8:00 A.M.

C.1.9. CONTRACTOR REPRESENTATIVES. The Contractor shall designate a Project Manager and an Assistant Project Manager (to act in the Project Manager’s absence). The Project Manager need not be dedicated full time to this contract but shall be responsible for the overall management and have full authority to act for the Contractor on all matters relating to daily operations of this contract. The Project Manager shall be the central point of contact for the Contracting Officer and COR to discuss and resolve any issue arising from contract execution or performance. The Project Manager or Assistant Project Manager shall be always available by telephone and able to meet with Government representatives (in person or electronically e.g. MS Teams) within 24 hours’ notice. Five (5) calendar days after contract award the Contractor shall provide to the Contracting Officer the names, telephone numbers, and email addresses for the Project Manager and an Assistant Project Manager. The Project Manager and Assistant Project

Manager are exempt from all training and qualification standards established for CSGs except for a requirement to possess a SECRET level security clearance, unless the Assistant Project manager is also the Guard Chief, then the requirements in C.1.9.1. must be met.

C.1.9.1. Guard Chief. The Contractor shall designate one member of the guard force as the Guard Chief. The Contractor may also designate the Guard Chief as the Assistant Project Manager. If the Guard Chief is designated as the Assistant Project Manager, requirements outlined in C.1.9 above shall apply to the Guard Chief, in addition to the duties outlined in this section. The Guard Chief will be dedicated full time to this contract and responsible for the overall management, training, and administration requirements for the contract, to include daily report of the guard force PERSTAT, submit a weekly CSG schedule the Friday prior to the beginning of the next week (Starting on Monday), monthly summary of CSG Security Check Status, guard force discipline, corrective actions to comply with the contract, and administration of the Individual Reliability Program (IRP) IAW the most current version AR 190-56 for all CSGs on the contract. To facilitate the IRP program review by the COR and certification of security guards by the Certifying Official, the Guard Chief will assemble the required IRP information (DA Form 7708, DA Form 5019, DD Form 2760, OF 178, PAT Results, Weapons Qualification, Training Records etc.) in an “IRP Packet”, which the COR will provide an example during the Phase-In Period.

Additional administrative duties may be added as required. The Guard Chief shall wear gold colored “Chief” collar pin and a gold-colored badge with the rank of “Chief” in the bottom Rank Scroll of the shield. Additionally, the Guard Chief may be required to meet the qualification of IRP to arm themselves, but is not required to be armed continuously, unless the need arises to temporarily fill in for a guard post (shall not be used as a continuing and recurring solution) or take part of training exercises, assist with surge requirements, or when directed by the AMC Provost Marshal. The Guard Chief will possess a SECRET level security clearance.

C.1.9.2. Day Shift Senior Guard. The Contractor shall designate one member of the on-duty day shift guard force as the Senior Guard responsible for the overall supervision and functioning of the on-duty guards for each shift and responsible for ensuring all required inspections are completed during their shift. This Senior Guard shall wear gold colored Sergeant Rank (3 stripes) on the uniform sleeve and a Sergeant Rank designation on their body Armor (may be a pin, Velcro patch or sew on). The Senior guard will wear a gold-colored badge with the rank of “SGT” in the bottom Rank Scroll. Whenever there are two or more guard personnel duty, one of the assigned guards shall be designated by the Contractor as Senior Guard responsible for supervision of post operations.

C.1.9.3. Swing and Night Shift Senior Guard. The Contractor shall designate one member of the swing and night shift guard force as the Senior Guard responsible for the overall supervision and functioning of the on-duty guards for each shift and responsible for ensuring all required inspections are completed during their shift. This senior swing or night shift guard shall wear gold colored Corporal Rank (2 stripes) on the sleeve and a Corporal Rank designation on their body Armor (may be a pin, Velcro patch or sew on). The senior swing or night guard will wear a gold-colored badge with the rank of “CPL” in the bottom Rank Scroll. Whenever there are two or more guard personnel duty, one of the assigned guards shall be designated by the Contractor as Swing or Night Shift Senior Guard responsible for supervision of post operations.

C.1.9.4. Security Guard. The contractor shall provide adequately trained personnel to fulfill the requirements of this contract and ensure no breach of the secured area within the HQ AMC complex by unvetted or unescorted personnel. Security guards will be cross trained on all positions, (alarm monitoring, X-Ray and Magnetometer screening operations, overwatch, patrol, etc.) to ensure no security gaps may occur. Non-supervisory security guard’s shall wear no insignia designations on the sleeve or body Armor, except a badge. The badge will be silver-colored with the rank of “GUARD” in the bottom Rank Scroll

C.1.9.5. The Contractor shall conduct checks of on-duty personnel to ensure compliance with contract provisions. The Contractor shall at a minimum conduct a supervisory check of Building 4400/4401/4402/4403 guard force at least twice per month with one of those checks between the hours of 0100-0400 hours. A record and results of the check shall be sent to the COR with the regularly scheduled submission of guard force timesheets and posted in the guard post duty journal.

C.1.10. TRAINING

C.1.10.1. The Contractor shall train and evaluate each member of its guard force. CSG training shall be IAW the provisions of Appendix A, Appendix H, this contract, and any additional requirements deemed necessary by the HQAMC Provost Marshal and/or the Contractor to ensure proper performance or to meet legal requirements. The Contractor shall provide the Contracting Officer and COR, a copy of the schedule of training a minimum of 10 working days prior to the conduct of that training to afford the Government the opportunity to observe the training. A written record of the training shall be maintained IAW Appendix A. All CSG training shall be as realistic as possible, (e.g. use if blank ammunition), considering safety of personnel. Realistic training requires that individuals be trained to perform tasks associated with the duties of the job.

Task-oriented training focuses on actual hands-on accomplishment of the task, with performance-oriented evaluation of the specific task. The individual must demonstrate the ability to perform the prescribed task and associated subtasks in order to be considered trained.

C.1.10.2. Training Subjects.

C.1.10.2.1. Civilian Security Guard Certification and Annual Training, required by the most current version AR 190-56 are located in Appendix H, Chapter 5, and listed in Table 5-1 of that appendix. The Contractor must develop Lesson Plan/Task Summaries, Performance Steps, for required training in Table 5-1 IAW the training frequency requirement. All training must be reviewed and approved by the COR ; and CSGs performing under the provisions of this contract successfully meet the Government Performance Measures listed for every task.

C.1.10.2.2. Guards shall also be trained by the Contractor in the Guard Orders at Appendix B.

C.1.10.2.3. Guards shall also successfully complete:

a. Any training required by the State of Alabama for security guards to legally work and perform as armed security guards and carry the required documents (e.g. “Guard Card”) on them while performing CSG duties.

b. Any Information Assurance and Awareness training (e.g. Annual Cyber

Awareness Training) identified by the Government as required either before issuance of a Common Access Card or access to the Government’s automation network is granted. This is Government provided training and scheduled in coordination with the Contractor and COR. The link for this training is located at: https://cs.signal.army.mil/default.asp

c. Secret Open Storage (SOS) training. This is Government provided training and scheduled in coordination with the Contractor and COR. All contractor employees, including subcontractor employees shall complete as part of the new guard onboarding process.

d. Antiterrorism Level 1 training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 60 calendar days after contract start date. This is Government provided online training and scheduled in coordination with the Contractor and COR. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the Contracting Officer’s Representative (COR) (or to the contracting officer, if a COR is not assigned) within 30 calendar days after completion of training by all employees and subcontractor personnel. The link for this training is located at: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

e. Operations Security (OPSEC) Level 1 Training. This is Government provided online training and scheduled in coordination with the Contractor and COR. All contractor employees, including subcontractor employees must be trained within 30 calendar days of reporting for duty and annually thereafter. OPSEC awareness training is available at:

http://cdsetrain.dtic.mil/opsec/index.htm.

f. iWATCH training. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. All contractor employees, including subcontractor employees shall complete within 60 calendar days of contract award and within 60 calendar days of new employees commencing performance, with the results reported to the COR no later than 60 calendar days after contract award.

g. Threat Awareness and Reporting Program (TARP) training. All Contractor personnel will receive TARP training within 30 days of assignment to this project. If the Contractor does not have access to counterintelligence (CI) support or when the supporting CI unit does not have the resources to conduct the training, then the Contractor employees will complete TARP training via computer-based training available on the Army Learning Management System (ALMS) Web site: https://www.lms.army.mil

C.1.10.3. Training Frequency. The Contractor shall continually evaluate contractor personnel providing services under this contract and conduct any level and frequency of training required to https://cs.signal.army.mil/default.asp https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf http://cdsetrain.dtic.mil/opsec/index.htm successfully meet performance requirements. The minimum frequency of training established for this contract is as follows:

C.1.10.3.1. Initial Training. All guards performing security services under the provisions of this contract shall successfully be trained in all requirements contained in paragraph C.1.10, Appendix A-H, and any Contractor required training before being scheduled for duty.

C.1.10.3.2. Annual Training. At a minimum the Contractor shall re-train CSGs annually on the subjects listed in the most current version AR 190-56 (Required Annual Training) and PWS paragraph C.1.10.2.3. This requirement is in addition to all other training subjects, frequency and requirements listed in paragraphs C.1.10.2 and C.1.10.3.

C.1.10.3.2.1. Active Shooter Response Course. The annual training requirement listed in the most current version AR 190-56 requiring use of Appendix D TSP 191-AS-0001 (except for lesson 7 concerning special reaction teams) shall be accomplished by incorporating selected provisions and principles from that document into STX events involving Critical Task #2 (Response to Active Shooter Event). The provisions and principles shall be selected by the COR after consultation with the Contractor during STX planning and coordination meetings prior to each event.

C.1.10.3.3. Semiannual Training. At a minimum the Contractor shall meet the current requirement in the most current version AR 190-56 and qualify personnel semiannually with the 9mm pistol. This requirement is in addition to all other training subjects and requirements listed in paragraphs C.1.10.2 and C.1.10.3. Contractor will conduct weapons qualifications IAW Appendix C. All CSGs will complete a standard “daytime” weapons qualification and a low visibility familiarization. An individual shall have a maximum of two (2) attempts to successfully qualify each time with their weapon and shall be precluded from working under the provisions of this contract after the first failure to qualify. The contractor may conduct training qualifications to familiarize and identify issues apply corrective actions to assist the individual in qualifying before attempting a record qualification, however, these training qualifications may not be used as a record qualification if the individual achieves a passing score. All record qualifications shall include the total number of attempts to qualify and the dates of those attempts.

C.1.10.3.4. Quarterly Refresher Training. At a minimum each CSG shall receive 4 hours of training each contract year quarter on the subject areas listed in paragraph C.1.10.2.3 (Guard Orders). This requirement is in addition to all other training subjects and requirements listed in paragraphs C.1.10.2 and C.1.10.3. The areas to be trained shall be selected and trained by the Contactor after consultation with the COR on training weakness identified in duty performances during that quarter. Quarterly training shall also include the Situational Training Exercise (STX) at Appendix E which also forms part of the individual’s 4-hour training requirement for the quarter. The Government can add additional Training Tasks from the list in Appendix H to be trained using STX but shall ensure that the resulting additions do not exceed the 4-hour quarterly refresher training requirement. Because STX training shall occur within building 4400/4401/4402/4403 or other authorized location the Government shall make available a training classroom within building 4400/4402 for use (if required) by the Contractor in the conduct of quarterly training. The Contractor shall provide all training materials required to conduct the training, to include CSG basic equipment, “blue gun” training aids for use by CSGs and

Government assessors, and blank ammunition training aids (when coordinated with COR).

Quarterly training shall occur during nonbusiness hours within building 4400/4401/4402/4403 and be scheduled after coordination with the COR to ensure room availability, safety requirements are met when using blank ammunition, and compatibility with mission requirements. The on-duty guard force can participate in the quarterly training as long as required post manning levels are maintained at all times.

C.1.10.4. Physical Agility Testing (PAT). The PAT serves to provide a measure of the individual's preparedness to successfully accomplish the tasks that all CSG must be able to perform. Contractor personnel performing security services under this contract shall meet the physical fitness requirements in the most current version AR 190-56. This requirement is in addition to all other training subjects and requirements listed in paragraphs C.1.10.2 and C.1.10.3.

C.1.11. REQUIRED EQUIPMENT

C.1.11.1. WEAPONS. Weapons used by the guards in the performance of the contract shall be a 9mm semi-automatic pistol of one of the three manufacturers/models: Glock G17 or G19, Springfield XDm Elite 4.5, or Sig Sauer Sig Sauer P320 M17. Contractor must choose one manufacturer/model and may not mix and match between the three manufacturer/models. Personal weapons shall not be used. All weapons shall be registered with the COR. The Contractor is responsible for the security and storage of weapons at all times. Contractor weapons stored on U.S. facilities shall be secured in accordance with U.S. requirements outlined in AR 190-11, Physical Security of Arms, Ammunition, and Explosives.

C.1.11.1.1. AMMUNITION. The Contractor shall furnish and supply all ammunition required for use under this contract. All ammunition used by the contractor in performance of this contract shall have been newly manufactured “Factory-Made” ammunition within the past three years. No “Reload or Hand-Manufactured” ammunition may be used. Each guard shall be issued at least 45 rounds of ammunition for his/her weapon with one loaded 15 round magazine in the weapon and the ammunition for reload in magazines carried on the person in a pouch. There shall be a loaded round in the chamber. Only jacketed hollow point (JHP) ammunition shall be used as operational load under this contract while ball ammunition is permissible for use in training and qualification.

Training simulators and blank ammunition can be used for training after coordination with the COR, however, all weapon qualifications shall be conducted using live fire ammunition (JHP or ball).

C.1.11.1.2. SECURITY PROCEDURES. CSGs shall store and issue weapons and ammunitions from the GSA approved storage container provided to the Contractor by the Government for weapons storage. The container shall be located in a room within building 4400 provided by the Government for use by the Contractor. The Government shall provide any electronic security system if required by AR 190-11 for security of arms and ammunition. The Contractor shall be responsible for the security of the Contractor’s weapons and ammunition while stored, during issue, and while in use by duty personnel. Security measures will comply with AR 190-11. The Government will also provide weapons clearing equipment (clearing barrel) outside the facility in a safe location for Contractor use during the loading or unloading of weapons. CSGs will comply with all weapons handling/arming/clearing safety requirements IAW Appendix I. Weapons will only be loaded or unloaded with the muzzle of the weapon in the clearing barrel by following signage procedures at the clearing barrel. Any accidental or negligent weapons discharge must be reported immediately to the Facility Security Officer and COR.

C.1.11.2. GUARD UNIFORMS. The Contractor shall furnish standard security guard uniforms IAW the provisions of the most current version AR 190-56 and this PWS. Additionally, the uniform shall not conflict with any other uniformed activity such as police, firemen, military, or U.S. military. All CSGs while on duty and in attendance of training events shall wear the uniform.

All uniforms shall be "identical", including seasonal clothing, except for items that identify rank or position. All security guards on duty shall wear uniform seasonal clothing and shoes, and carry identical equipment.

a. Badges: The uniform shall support a Contractor provided cloth or metal Security Guard badge insignia of the Contractor’s choosing.

b. Facility Identification Badge: Contract personnel shall wear plastic facility identification badges provided by the Government while on duty. The facility identification badge shall be IAW local AMC policy, containing a personal picture, name of employee, and expiration date. Badges shall be worn in a uniform manner on the outer garment in full view. Badges may be attached to the outer shirt/jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card chain.

c. Footwear. Appropriate shoes or boots (both with firm sole and heel) shall be worn.

Sport/casual shoes are not authorized. The Contractor shall provide footwear for use during inclement weather.

C.1.11.3. OTHER INDIVIDUAL GUARD EQUIPMENT. All required equipment shall be in good state of repair and functioning as intended and necessary for the performance of guard services. Contractor shall equip all guards with the following equipment listed below, however, some equipment may be removed from daily inventory at the discretion of the AMC Provost Marshal and/or COR.

a. Flashlights. The Contractor shall provide a flashlight for each security guard for use when required or in the event of power loss to the building.

b. Spotlight. The Contractor shall provide one (total) hand-held battery-operated spotlight. This spotlight shall be of an increased illumination capability above that of flashlights used during day-to-day operations and shall be available for use during search or emergency incidents within the building.

c. Radios. Radios shall be Government furnished equipment.

d. Whistle. Each guard shall be equipped with a whistle.

f. Nightstick. Each guard shall be equipped with a nightstick or extendable baton.

g. First Aid Kit/Pouch. Each guard shall be equipped with a first aid kit/pouch.

h. Handcuffs. Each guard shall be issued with handcuffs and key.

i. Level IIIA ballistic vest. Each guard shall be issued non-concealable ballistic vest with this level of protection and must wear while on duty IAW the most current version AR 190- 56.

j. Oleoresin Capsicum (OC) or Pepper Spray. Each guard shall be issued OC spray and be trained annually IAW Appendix H.

k. Handheld Stun Device (HSD). Each guard shall be issued a HSD and be trained annually IAW Appendix H.

C.1.13. PERSONAL APPEARANCE. Standards for personal appearance shall be as stated in the most current version AR 190-56.

C.1.15. VEHICLES. There are no Government requirements for Contractor provided vehicles.

The Contractor is responsible for any transportation requirements to ensure CSGs are at their assigned posts.

C.1.15.1. Registration. The Contractor is responsible for identification and fulfillment of RSA requirements for access by Contractor vehicles on to the installation and their operation while on the installation.

C.1.15.2. Contractor Vehicle Identification. Notwithstanding the provisions of paragraph C.1.15 if at any time the Contractor deems it necessary to operate contractor owned vehicles on the installation to provide the required guard services under the provisions of this contract then those vehicles shall be clearly marked as commercial/contractor vehicles.

C.1.16. KEY CONTROL.

C.1.16.1. The Contractor shall be responsible for keys provided to the Contractor by the Government. Keys shall not be lost misplaced or duplicated by Contractor personnel, nor used by unauthorized Contractor personnel. The Contractor shall implement procedures to ensure that keys issued to the Contractor by the Government are safeguarded.

C.1.16.2. The Contractor shall report any occurrence of duplicated, misplaced, or lost keys to the COR within two hours after discovery of occurrence and submit a written report to the Contracting Officer, by close of business the next workday. The written report shall provide complete details relating to duplication, misplaced, or lost keys.

C.1.17. INTERFACE WITH GOVERNMENT OPERATION. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

C.1.18. FRAUD, WASTE AND ABUSE. The Contractor shall be responsible for maintaining proper conduct and good discipline within Contractor occupied work area. Contractor personnel shall be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract to the COR.

C.1.19. DISCLOSURE OF INFORMATION

C.1.19.1. Disclosure of information regarding operations and services of the installation to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor or contractor’s personnel in connection with work under this contract may subject the contractor, contractor’s agent or employee to criminal liability under Title 18, Sections 793 and 798 of the United States Code. Neither the Contractor nor the contractor’s employee shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of the installation’s security or interrupt the continuity of its operation.

C.1.20. ON-SITE-REVIEW. Immediately after award of contract and prior to performance, the Contractor shall make an on-site review of total job requirements including a walkthrough of facility. The Contractor shall review in detail the general types of work performed by the occupants. The Contractor shall be provided the Physical Security Plan and floor plans of the facility which depict emergency evacuation routes, location and type of each fire alarm, location of utility systems controls, special instructions pertaining to security controls and copy of facility self protection plan. The Government will provide a Physical Security Plan to the Contractor within five (5) calendar days after contract award.

C.1.21. Quality Assurance (QA). The Government shall conduct periodic, announced and unannounced QA inspections. Results of those inspections shall be made available to the Contractor for review.

C.1.21.1. Quality Control (QC). The Government may request at any time copies of the Contractor’s QC plan, checklists, and inspection results.

C.1.22 CONTRACT MANPOWER REPORTING (CMR). The Secretary of the Army has required all Army contracting agencies to comply with the "Accounting for Contractor Man-hours" memo dated 7 January 2005. The Contractor shall report manpower and cost data into the Army's contractor manpower database as described below.

C.1.22.1 Accounting for Contractor Man-Hours: The Army's Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the site's format using the following web address https://cmra.army.mil/.

The required information includes:

a. Contracting Office, Contracting Officer, Contracting Officer's Technical Representative;

https://cmra.army.mil/

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor Company name, name of contractor employee entering data, government office address; phone number and e-mail address;

e. Estimated direct labor hours (including sub-contractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including sub-contractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by contractor

(and separate predominant FSC for each sub-contractor if different) - for this work, the code is "D" for Information Technology;

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army

Requiring Activities;

k. Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language.

m. Number of contractor, and sub-contractor employees deployed in theater this reporting period (by country).

C.1.22.2 As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. The Reporting period will be the period of performance, not to exceed 12 months ending September 30 of each government fiscal year and must be reported upon contract award and annually thereafter (by 31 October of each calendar year) for the duration of the contract. The Contractor may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor's systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

SECTION C.2

DEFINITIONS

C.2.1. STANDARD DEFINITIONS

C.2.1.1. CONTRACTING OFFICER (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the Government.

C.2.1.2. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An individual designated in writing by the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer.

C.2.1.3. CONTRACTOR. The Contractor, its subsidiaries and affiliates, joint ventures involving the Contractor, or any entity which the Contractor may have merged or any individual or entity that assisted or advised the Contractor in the preparation of a bid/proposal under this solicitation.

The term “contractor” includes contractor employees.

C.2.2. TECHNICAL DEFINITIONS

C.2.2.1. Not used.

C.2.2.2. Not used.

C.2.2.3. STAFF DUTY OFFICER - Military personnel on duty between the hours of 4:00 p.m. to 6:00 a.m.

C.2.2.4. PHYSICAL SECURITY PLAN - A uniform guide for security guards that outlines the responsibilities, duties and procedures to follow during assignment of work.

C.2.2.5. CERTIFYING OFFICIAL - A government official responsible for determining if the person is acceptable for employment assignment to, or retention in, the Individual Reliability Program (IRP).

SECTION C.3

GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

C.3. In addition to all previously listed Government furnished property the Government shall provide the property and services listed below:

C.3.1. Guard Post space with desk, chairs, required computers and alarm systems, and office supplies.

C.3.2. Telephones and intercom as necessary.

C.3.3. KEYS. As required, the Government shall provide the Contractor with a marked set of keys to facilities and equipment being used by the Contractor in the performance of this work statement.

C.3.4. FORMS. The Government shall provide government forms required to be utilized under this contract. The government shall replenish stock levels as required. The Contractor may retain copies of Government forms completed under the provisions of this contract but all such forms remain the property of the Government.

C.3.5. PARKING. The Government shall furnish parking space for vehicles privately owned by contractor employees (POV).

SECTION C.4

CONTRACTOR FURNISHED ITEMS

C.4. In addition to all previously listed Contractor furnished property the Contractor shall furnish all property and services not specifically identified in Section C.3.

SECTION C.5

SPECIFIC TASKS

See Appendix B

SECTION C.6

APPLICABLE DOCUMENTS

C.6.1. The government shall furnish the Contractor with a copy of all Government regulations and publications listed herein on an as needed basis.

C.6.2. The Contractor shall ensure that all publications are properly maintained and available for reference. The Contracting Officer shall ensure that revised editions and supplements are provided, as they become available or are issued. The Contractor shall return all publications to the Government upon completion of contract.

C.6.3. The following publications are indicated as mandatory (M) or advisory (A):

NUMBER/DATE TITLE MANDATORY ADVISORY

DOD I 5210.56,

01 April 2011

Carrying of Firearms and the Use of Force by DOD Personnel Engaged in Security, Law and Order, or Counterintelligence Activities

M

AR 190-14,

12 March 1993

Carrying of Firearms and Use of Force for Law Enforcement and Security Duties M

AR 190-56,

15 March 2013

The Army Civilian Police and Security Guard Program M

APPENDICES

Appendix A AR 190-56 The Army Civilian Police and Security Guard Program

Appendix B Facility Guard Orders Appendix C TC 19-220 Law Enforcement Weapons Training and Qualification (LEWTAQ) Appendix D TSP 191-AS-0001 Active Shooter/Situation Training Exercise Appendix E AR 190-14 Carrying of Firearms and Use of Force for Law Enforcement and Security Duties Appendix F Authority & Jurisdiction/Use of Force Memorandum Appendix G Entry/Exit Screening Standard Operating Procedures Appendix H ST-19 Law Enforcement Security Manual (LESM) Appendix I Arming/Disarming Procedures for Contract Security Guards

TECHNICAL EXHIBIT 1 Performance Requirements Summary (Phase-In Period)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

Phase-In Period Performance Requirements Summary (PRS)

Requirement Section Standard Acceptable Quality Threshold

Method Of Surveillance

Correction / Penalty

1. Daily Executive Summary & Personnel Status Report

C.1.8.4.

C.1.9.1.

Accurate reports will be distributed daily by 0800 hours via email.

96% of all required Daily Executive Summary & Personnel Status Reports will be accurate.

Periodic inspection \ validation

Resubmit accurate report by 1200 hours on the following day.

0.5% deduction of area monthly invoice for the area in which the threshold breach occurred.

2. IRP Packet submittal

C.1.9.1. Assemble Complete IRP Packets for each CSG working the contract to be reviewed by COR and approved by the Certifying Official during phase in period.

100% of all milestone objectives will be attained for IRP Packet inspection and certification of every CSG by the CO.

100% $100 deduction from monthly invoice for each IRP packet found missing required information to certify CSGs. $500 deduction for every CSG not certified by phase in completion.

TECHNICAL EXHIBIT 2 Performance Requirements Summary (Base Period and Option Year(s))

Performance Requirements Summary (PRS) (Based Period and Option Year(s))

Requirement Section

Standard Acceptable Quality Threshold

Method of Surveillance

Correction \ Penalty

1. Properly trained guard force personnel.

(weapons training)

C.1.10.3.3.

Guards will qualify with assigned weapon(s) semiannually with no more than two (2) attempts per range per individual.

100% of all guards will qualify for each semi-annual qualification.

100% Inspection

0.5% deduction of the monthly invoice.

2. Guard Supervisor inspections

C.1.9.2 C.1.9.3

100% of all guard post inspections will occur within four

(4) hours of the previous inspection.

No more than 30 minutes late.

Random Inspection

0.5% deduction of monthly invoice for each occurrence.

3. Screening and Identification Checks

C.1.9.4 C.1.9.5

Contractor will conduct screening and identification card checks of 100% inbound

HQ AMC

employees and visiting personnel with no breaches of unvetted or inactive badge personnel to secure areas.

Full Compliance

Random Inspection

3% deduction of monthly invoice for each occurrence.

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

4. Weapons Security Procedures

C.1.11.1.2.

Contractor secure weapons and follow arming and clearing procedures 100% during change of each guard shift.

Full Compliance

100% Inspection

$100 deduction from monthly invoice for each occurrence.

$1000 for each occurrence of any accidental discharge.

4. Guard SOP Violations C.1.1.1.

Contractor will follow all duties and requirements outlined in Standard Operating Procedures

Full Compliance

100% Inspection

$100 deduction from monthly invoice for each violation.

2. IRP Packet submittal

C.1.9.1. Complete IRP Packets will be maintained on every CSG and inspected within the milestone parameters established by the COR.

100% of all milestone objectives will be attained for IRP Packet inspection and certification of every CSG by the CO.

100% $100 deduction from monthly invoice for each IRP packet found missing required information to certify CSGs. $500 deduction for every

CSG

disqualified from IRP for ethics violations or failure to meet requirement standards.