ADDENDA to RFQ PAN409-25-P-0000 002015 ACS Services 11APR2025.docx

Addendum to Provision 52.212-1 INSTRUCTIONS TO OFFERORS-COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES:

FAR 52.212-1 is hereby tailored to reflect the changes shown below as to the specific paragraph being revised.

II. Paragraph (b) – Submission of offers

E-Mail Submissions shall be sent to all email addresses listed below:14

Primary:

kathleen.balon.civ@army.mil christopher.m.wester.civ@army.mil aaron.m.ritter.civ@army.mil

Secondary:

usarmy.rheinland-pfalz.409-contr-spt-bde.mbx.rco-wie-bids@army.mil

SUBJECT of e-mail shall be: “Submission of Offer PAN409-25-P-0000 002455”

Contract Specialist: Kathleen Balon Alt. Contract Specialist: Christopher M. Wester

Offer Due Date: 28 APRIL 2025 12:00 Noon (local)

NOTE:

(1) "Local Time" means Central European Time or Central European Summer Time as applicable on the date the offers or revisions are due.

(2) The date and time stated in the solicitation shall govern over any other systems to which it might be written (i.e., SAM.gov)

(3) The size restriction for attachments to emails on the US Government server is 10 MB.

(4) Email submission of the offer is mandatory. Failure to submit to all email addresses, identified above, may result in your offer not being considered for award.

(5) Offers shall be submitted in English and sent in PDF format via email.

All questions regarding this solicitation shall be submitted in writing via email to all email addresses listed above. The Government requests that questions shall be submitted no later than (10) calendar days after the issuance of the solicitation to allow the Government sufficient time to respond prior to the closing date. If applicable, please reference the PWS/SOW paragraph number relevant to questions. Answers to questions will be posted to SAM website at https://www.SAM.gov under the solicitation number. It is the Offerors’ responsibility to monitor the web site for posting of amendments, answers to questions, and other instructions, if any.

INSTRUCTIONS FOR WRITTEN SUBMITTALS

This solicitation utilizes streamlined acquisition procedures under FAR Subpart 13.5.

Format and Content:

Offerors shall provide the items below with their proposal submissions. All information shall be confined to the appropriate volumes as SEPARATE FILE ATTACHMENTS. The Government will not consider information found in other volumes. Offerors shall confine submissions to essential matters, sufficient to define the quote and provide adequate basis for evaluation. Proprietary information shall be clearly marked.

Incomplete quotes will be rated “unacceptable” and may be excluded from further evaluation. The Government may also determine a quote to be “unacceptable” if the quoter takes any exceptions to the terms and conditions of the solicitation, or imposes conditions.

Element A – Certification / Qualifications Element B – Experience Element C – Subcontracting Information Element D – Supplier Performance Risk

Volume I – Certifications / Representations / Other Documents

The Government will review all offerors’ submissions for compliance, and any offeror that fails to comply with items checked below will be considered non-compliant and may be ineligible for further consideration for award.

The Offeror must complete all required representations, certifications, and clauses incorporated in this solicitation to include:

|_| If identified as the apparently successful Offeror for award, the Offeror shall submit the certification required by FAR Clause 52.222-56, Certification Regarding Trafficking in Persons Compliance Plan, prior to award. As an alternative, the Offeror may submit the required certification with its offer.

|X| In accordance with FAR 52.229-11, if the Offeror represents it is a foreign person, then the Offeror shall submit the IRS Form W-14 with its offer.

As discussed in FAR 52.229-11 and FAR 52.229-12, the U.S. Government may impose an excise tax on payments made to the contractor and collect the tax by withholding up to 2 percent of each payment due the contractor. If the Offeror indicates it is a foreign person at FAR 52.229-11(d)(1), in order to claim exemption from this tax the Offeror should complete W-14, Certificate of Foreign Contracting Party Receiving Federal Procurement Payments. In accordance with various Agreements between the US Government and some governments such as those countries listed below, IRS Form W-14 is used to claim exemption from the tax. To claim exemption and avoid withholding, the IRS Form W-14 must be submitted with the offer.

If the offeror indicates that it is a foreign person in provision FAR 52.229-11 and indicates that it is fully exempt from the tax for reasons cited on their IRS Form W-14, then the contracting officer will include DFARS 252.229-7014, Full Exemption from Two-Percent Excise Tax on Certain Foreign Procurements, in the resulting contract.

Under current guidelines, the following qualified income tax treaties cover all nationals of the treaty country and exempt all such nationals from the tax imposed by 26 U.S. Code § 5000C.

Note: The Offeror is responsible for determining applicable exemptions, to include verifying the continued existence of the applicable tax treaty. For further information see https://www.irs.gov/government-entities/excise-tax-on-specified-federal-foreign-procurement-payments

If the Offeror is claiming an exemption pursuant to a qualified income tax treaty as discussed above, the contractor should complete IRS Form W-14 with an appropriate statement in Part IV such as “The corporation is organized in Germany with which the United States has a qualified income tax treaty that covers all nationals.” Note that it is the Offeror’s responsibility to correctly execute IRS Form W-14 consistent with applicable law and IRS regulations.

VOLUME II

FACTOR 1 – TECHNICAL – The Government will award a single contract pursuant to the Evaluation Methodology stated in FAR Provision 52.212-2. The PWS describes the services that will be acquired through this solicitation. The Offeror shall provide a technical volume, exclusive of all pricing information, consisting of the following:

Element A – Certifications / Qualifications:

1. Family Advocacy Program (FAP) Services IAW para 1.10.2 of the PWS.

a. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel has a Bachelor's Degree (or equivalent to a minimum of a four-year secondary education with a certificate or degree) in the area of Social Work, Psychology, Sociology, Marriage and Family Therapy, Counseling, Behavioral Science or Human Services from an accredited university; and

b. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel reads, writes, and speaks English fluently (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 5 dated February 2019 for reading and writing); and

c. Provide a documentation or a written statement that said personnel possess a valid driver’s license to operate motor vehicles in Germany for the duration of the contract.

2. Family Advocacy Administrative Services IAW para 1.10.1 of the PWS.

a. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel reads, writes, and speaks English fluently (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 5 dated February 2019 for reading and writing); and

b. Have no less than one (1) year of experience utilizing computer programs necessary of the duties listed in the PWS, as well as have the necessary skills to organize and manager hardcopy and electronic files. This experience should be detailed in the resume, CV, or written technical statement.

3. Cultural Adaptation and Relocation Services Special Qualifications IAW para 1.10.3.1 of the PWS.

a. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed Cultural Adaptation personnel reads, write, and speak English fluently (proficiency levels equivalent to levels 3 or higher of the BILC STANGAG 6001 Edition 5 dated February 2019 for reading and writing); and

b. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel shall within the last two (2) years, have a minimum of one (1) year work or volunteer experience in Family Service Programs or German tourism, providing services equivalent to giving orientation, information and guidance in navigating around the host nation community using knowledge of German customs and culture equivalent to the scope and requirements as outlined in the PWS; and

c. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed Relocation Services personnel have the ability to read, write, and speak English to clearly communicate with and inform colleagues, supervisors and clients;

d. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel have a minimum of one (1) year experience in conducting briefings, trainings, preparing formal and informal correspondence, memorandum, reports, and data collection, and creating lesson plans for classes.

4. Army Community Services / Reception and Administrative Services IAW para 1.10.3.2 of the PWS.

a. The offeror shall provide documentation such as resume, CV, or a written technical statement—demonstrating that the proposed personnel have the ability to read, write, and speak English to clearly communicate with and inform colleagues, supervisors and clients; and

a. The proposed personnel shall possess at least one (1) year of customer service experience in a front desk/ reception office environment. This experience should be detailed in the resume, CV, or written technical statement; and

b. The proposed personnel shall demonstrate experience in the use of application of common software programs and those in use at ACS, specifically Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint and Excel. This experience should be detailed in the resume, CV, or written technical statement.

Element B - Experience:

a. The offeror shall provide supporting documentation or written statement demonstrating that the offeror, and/or one or more of its subcontractor(s), have a minimum of minimum of two (2) years of “relevant” experience performed within the “recent’ time period, as described below.

(1) “Recent” is defined as the efforts that are completed or ongoing during the past five (5) years prior to the issue date of the solicitation.

(2) “Relevant” is defined as similarity to work contemplated under this Solicitation with respect to scope and type of work. Offerors must submit documentation showcasing experience providing multi-faceted support services to Department of Defense family programs. This includes experience in administrative support, family advocacy programs, and relocation services.

b. The offeror shall submit an individual Reference Information Sheet (Attachment 3) for at least two (2), but no more than three (3), references for current or relevant contracts demonstrating the experience and skills required in the PWS. The Government may contact references to verify the accuracy of the information provided.

Element C: Subcontracting Information.

a. The Offeror shall provide the following documentation for either (1) or (2), as applicable:

(1) A statement that all work performed under the contract shall be performed exclusively by the Offeror, or

(2) A list of proposed subcontractors, joint ventures, or other business partners that will provide work under the contract. The list must contain contact information for each company and explain what work each party will perform under the contract. In addition, the Offeror must provide a letter of intent from each party on the list demonstrating intent to subcontract, partner or otherwise work with the Offeror in the performance of the contract. The letter must be written on that party’s letterhead and signed by an authorized representative. The Government reserves the right to contact proposed subcontractors, joint ventures, or other business partners to verify letters of intent.

Element D: Supplier Performance Risk.

The Offeror shall submit their Commercial Government Entity (CAGE) code with the offer for verification of vendor risk in accordance with the Provision at DFARS 252.204-7024, Notice of the Use of the Supplier Performance Risk System (SPRS).

FACTOR 2 – PRICE

Offerors shall complete and submit the “pricebook” for contract line items highlighted in yellow, except those, where the Government will include prices. CLINS 0002-2005. CLIN 0001 is a phase-in period that is not separately priced.

Offerors shall enter the total price in U.S. Dollars ($) or Euros (€), for each line item. Offers shall be provided with only 2-digits after the decimal point. Prices provided shall be fully loaded, inclusive of all fees, overheads, G&A, insurance, profits, or any other markups. Complete pricing for each CLIN as required without taxes and duties for which the U.S. Government is exempt. Failure to do so may be a cause for the offer to not be considered for award.

The Total Evaluated Price (TEP) shall be comprised of the summation of all CLINs. In the event there is a difference between a unit price and the total amount, the unit price will be held to be the intended offer and the total of the CLIN will be recomputed accordingly.

III. Paragraph (c) - Period for Acceptance of Offers - is tailored to read: The Offeror agrees to hold the prices in its quote for 90 calendar days from the date specified in this solicitation for receipt of offers.

V. Paragraph (g) Contract Award - (not applicable to Invitation for Bids). The Government intends to evaluate offers and make award(s) on initial proposal submissions. Therefore, the offeror’s initial offer should contain the Offeror’s best terms from a price and technical standpoint. Offerors are cautioned that the government does not intent to hold formal communications, clarifications, and/or discussions with offerors, as prescribed in FAR part 15. This procurement is being conducted using Simplified Acquisition Procedure in accordance with FAR part 13. As such, the government has broad discretion to fashion suitable evaluation procedures, inclusive of determining whether to permit offerors to revise their proposals and/or address any material failures in such submissions if determined to be in the best interest of the government.

The completion and submission to the Government of the above items listed in this Provision will constitute the offer. The offer shall communicate the Offeror’s unconditional assent to the terms and conditions in this solicitation, including any attachments and documents incorporated by reference. The Offeror’s failure or refusal to agree to any of the terms and conditions of this solicitation or the Offeror’s imposition of additional conditions or any material omission in its offer may constitute a deficiency which will make the offer unacceptable to the Government.

This request does not commit the Government to pay any costs incurred in the preparation and submission of your offer or in making any necessary studies for the preparation thereof, or for any visit the Contracting Officer may request for the purpose of clarification of the offer or for revisions provided in response to communications.

AVAILABILITY OF FUNDS

Funds are NOT presently available for this acquisition. No contract award will be made until appropriated funds are made available.

VI Paragraph (h) - Multiple Awards is tailored to read: Only one contract award will be made.

VII. Paragraph (l) - Debriefing/Request for Information. If an Offeror requests information concerning an award that was based on factors other than price alone, a brief explanation of the basis for the award decision shall be provided IAW FAR 13.106-3(d).

--End of Addenda-- Addendum to Provision 52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES:

(ix) Evaluation Methodology - The Government will award a contract resulting from this solicitation utilizing FAR Part 13, Simplified Acquisition Procedures. The Government will award a firm fixed price contract resulting from this solicitation to the responsible offeror with the Lowest Price Technically Acceptable (LPTA) quote.

The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. An offer is un-awardable at any price if the Technical factor or any of the elements receives a rating of “Unacceptable.” Award will be made to the responsible Offeror who submits an offer that (1) conforms to the requirements of the solicitation; (2) that receives a rating of “Acceptable” on the Technical evaluation factor; and (3) that submits the offer with the lowest Total Evaluated Price (TEP), provided that the TEP is fair and reasonable. The Government reserves the right to award no contract at all.

The following factors shall be used to evaluate offers:

FACTOR 1 – Technical:

Element A – Certification / Qualifications The rating will be based on an "Acceptable or Unacceptable" basis. The following definitions will be used to assign the rating:

Acceptable: The offer includes all of the documentation as required in the Addendum to 52.212-1 for Element A.

Unacceptable: The offer does not include all the documentation as required in the Addendum to 52.212-1 for Element A.

Element B - Experience The rating will be based on an "Acceptable or Unacceptable" basis. The following definitions will be used to assign the rating:

Acceptable: The offer demonstrates that the Offeror and/or one or more of its subcontractor(s) have “recent” and “relevant” experience as required in the Addendum to 52.212-1 for Element B.

Unacceptable: The offer does not demonstrate “recent” and “relevant” experience as required in the Addendum to 52.212-1 for Element B.

Element C - Subcontracting Information The rating will be based on an "Acceptable or Unacceptable" basis. The following definitions will be used to assign the rating:

Acceptable: The offer includes all the documentation as required in the Addendum to 52.212-1 for Element C.

Unacceptable: The offer does not include all the documentation as required in the Addendum to 52.212-1 for Element C.

Element D - Supplier Performance Risk

The Government will consider Risk in accordance with the Provision at DFARS 252.204-7024, Notice on the Use of the Supplier Performance Risk System, as supplemented by this criterion. The Government will consider Supplier Risk as described in the Provision. The Government will NOT consider Item Risk or Price Risk as described in Provision. For purposes of this Risk assessment, the Government will only consider information contained in the Supplier Performance Risk System (SPRS). Any questions or concerns the Offeror has concerning its SPRS risk assessments should be addressed as described in paragraph (d) of DFARS 252.204 7024.

The rating will be based on an "Acceptable or Unacceptable" basis. If the Offeror does not receive an “Acceptable” rating for this factor, the offer may not be evaluated any further and the Offeror may be eliminated from further consideration for award. The following definitions will be used to assign the rating:

Acceptable: Offeror has a Supplier Risk Score of Green, Purple, Blue, or Black. Offerors without a Supplier Risk Assessment in SPRS will be treated as neutral which is considered acceptable.

Unacceptable: Offeror has a Supplier Risk Score of Yellow, Red, or Grey.

FACTOR 2 – PRICE

Price will be evaluated as follows:

(1) Completeness: The Government will review the pricing submissions for completeness and compliance with solicitation Provision FAR 52.212-1.

(2) Unbalanced Pricing: The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(3) Fair and Reasonableness: The Offeror’s price will be evaluated in accordance with FAR 13.106-3(a). The realism of proposed prices will NOT be evaluated. If only one offer is received in response to this solicitation, the Government will follow the procedure at DFARS 213.500-70.

(4) Total Evaluated Price (TEP): The Government will add the total price for all options to the total price for the basic requirement to arrive at a total evaluated price (TEP) as described below. Except when an offer is in a currency not permitted by the solicitation, if the Government receives offers in more than one currency, the Government will evaluate offers by converting the foreign currency to United States currency in accordance with FAR provision 52.225-17.

--End of Addenda--

Addendum to block 18a “Payment will be made by” of Standard Form 1449:

NOTE TO CONTRACTORS:

Contractors are required to submit their invoices through Wide Area Workflow (WAWF)

Payment inquiries can be submitted to dfas.rheinland-pfalz.jht.mbx.dgk-vendorpay@army.mil

Payment status can be viewed within WAWF (PIEE)