Ombudsman.pdf
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- Solicitation number
- F3YCFA6173AC01
About this file
This is an Ombudsman clause that establishes the appointment and procedures for handling concerns related to a federal acquisition. An ombudsman has been designated to hear and facilitate resolution of concerns from offerors, potential offerors, and other interested parties while maintaining strict confidentiality of the concern's source. The ombudsman does not participate in proposal evaluation, source selection, or protest adjudication and has no authority to render binding decisions on the agency.
Interested parties must first address concerns directly with the contracting officer before consulting the ombudsman. The primary ombudsman contact is Juan Martinez, Deputy Director of Contracting, AFICC/KT, located at 2035 First Street West, JBSA Randolph TX 78150-4304, telephone 210-652-1722, juan.martinez.2@us.af.mil. If concerns cannot be resolved at the Center/MAJCOM/FLDCOM/DRU level, parties may escalate to the Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone (571) 256-2395, facsimile (571) 256-2431. The ombudsman should not be contacted for solicitation copies, offer due date verification, or technical clarification—such inquiries must be directed to the contracting officer.
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Ombudsman
1. An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.
2. Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A- 76 competition performance decisions).
3. If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Juan Martinez, Deputy Director of Contracting, AFICC/KT, 2035 First Street West, JBSA Randolph TX 78150-4304, telephone 210-652-1722, juan.martinez.2@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/FLDCOM/DRU ombudsman level, may be brought by the interested party for further consideration to the Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.
4. The ombudsman has no authority to render a decision that binds the agency.
5. Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.
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