Ombudsman.pdf
PDF 49 KB Posted
- Attached to
- B-1B Power Take-Off (PTO) Shaft Repair IDIQ
- Solicitation number
- FA825226R0613
About this file
This document is an excerpt from a federal solicitation outlining the ombudsman process for an Air Force acquisition. An ombudsman, Regina E. Marquardt-Chihuahua, has been appointed to hear and facilitate resolution of concerns from offerors, potential offerors, and others. The ombudsman maintains strict confidentiality regarding the source of concerns and may refer interested parties to appropriate officials for resolution. Importantly, the ombudsman does not participate in proposal evaluation, source selection, or protest adjudication, and has no authority to render binding decisions on the agency.
The document establishes a two-tiered escalation process requiring interested parties to first address concerns with the contracting officer before consulting the ombudsman. The local ombudsman can be contacted at 801-777-5087 or regina.marquardtchihuahua@us.af.mil. If concerns cannot be resolved at the Center/MAJCOM/DRU/SMC level, parties may escalate to the Department of the Air Force ombudsman at SAF/AQC (Associate Deputy Assistant Secretary for Contracting) at 1060 Air Force Pentagon, Washington DC 20330-1060, (571) 256-2395, or fax (571) 256-2431. The document clarifies that contacting the ombudsman does not alter timelines for bid protests, debriefing requests, or other processes, and that routine inquiries regarding solicitation copies, offer due dates, or technical requirements should be directed to the contracting officer rather than the ombudsman.
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Text version
Ombudsman
(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.
(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution.
Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).
(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Regina E. Marquardt-Chihuahua at 801 777 -5087 or email regina.marquardtchihuahua@us.af.mil . Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/SMC ombudsman level, may be brought by the interested party for further consideration to the Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.
(d) The ombudsman has no authority to render a decision that binds the agency.
(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.
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