Ocean_Center_Fact_Sheet_2025.pdf

This is a fact sheet for the Ocean Center Convention Center and Event Venue in Daytona Beach, Florida, operated by Volusia County. The document provides an overview of the facility and its operations to support the related Request for Proposals for Event Staffing and Event Security Services. The Ocean Center requires qualified personnel across three distinct service lines: Event Staffing (ticket-taking, ushering, guest assistance, and patron services), Entry Security/Checkpoint Security (safety-check lane operation, magnetometer screening, bag inspection, and access control), and In-Event Security (crowd management, incident response, and physical intervention during concerts and live entertainment events). The contract period runs from August 2025 to August 2026, during which the Ocean Center utilized third-party staffing for event operations 52 times, including event staffing, event security, and special event monitors or dock monitors. Personnel requirements will vary by event in terms of number of staff, assigned posts, hours worked, and specific duties, all to be determined and communicated in advance by Ocean Center staff.

The successful proposer must demonstrate a high degree of reliability and maintain a positive, customer-service-focused organizational culture to meet the venue's operational standards. The fact sheet serves as background material for prospective bidders to understand the facility's scope, event volume, and operational expectations prior to submitting proposals. Additional details regarding pricing, specific staffing requirements, performance standards, and contract terms would be contained in the full Request for Proposals documentation.