Non-Competitive_Oversight_Committee_Justification_Form.docx

This is a Non-Competitive Oversight Committee Justification Form related to Pinellas County, Florida's Request for Proposal 26-0251 for Employee Benefits Concierge & Health Navigation Services. The RFP seeks to procure employee benefits concierge and health navigation services for approximately 3,250 benefits-eligible County employees and their families. The services include benefits advocacy, health navigation, care coordination, clinical support, and utilization management to complement existing health benefits. The initial contract term is five years effective August 1, 2026, with options to extend for two additional twelve-month renewal periods subject to mutual agreement. The deadline for question submission is February 19, 2026, at 10:00 a.m., and proposals must be submitted via the OpenGov procurement portal by March 5, 2026, at 3:00 p.m. No site visits or bidders' conferences are scheduled. Five vendors have been invited to submit proposals: Alight Health, Included Health, Quantum Health, Transcarent/Accolade, and Healthjoy.

Pricing must be submitted using a specific Excel format with per-employee-per-month (PEPM) unit costs for two service lines: General Concierge Services and Health and Employee Benefits Navigation Services. The RFP does not specify an explicit budget or award value, though expenditures will be capped at an amount to be determined following award. No set-asides for disadvantaged enterprises or restrictions limiting organizational types are indicated in available documentation. Qualified contractors must demonstrate a minimum of three years of experience delivering health advocacy services to large public or corporate clients and must possess HITRUST and SOC2 certifications. Contractors must maintain Cyber Risk Liability insurance with $5,000,000 per occurrence limits and Professional Liability coverage of $1,000,000. Evaluation criteria include Qualifications (300 points/30%), Approach (300 points/30%), Statement of Work (250 points/25%), Compensation (100 points/10%), and No Exceptions to RFP (50 points/5%). All contractors must execute a HIPAA Business Associate Agreement and comply with mandatory attestations including the Foreign Countries of Concern Affidavit, Human Trafficking Affidavit, and Common Carrier Attestation.