Non-Competitive_Oversight_Committee_Justification_Form.docx

This is a Non-Competitive Oversight Committee Justification Form related to Pinellas County, Florida's Request for Proposal 26-0251 for employee benefits concierge and health navigation services. The RFP seeks to procure comprehensive benefits advocacy, health navigation, care coordination, clinical support, and utilization management services for approximately 3,250 benefits-eligible County employees and their families. The services will complement existing health benefits administered through United Medical Resources (medical), Express Scripts (pharmacy), Cigna (dental), and EyeMed (vision). Proposals must be submitted via the OpenGov procurement portal by March 5, 2026, at 3:00 p.m., with the question submission deadline of February 19, 2026, at 10:00 a.m. No site visits or bidders' conferences are scheduled. The initial contract term is five years, effective August 1, 2026, with options to extend for two additional twelve-month renewal periods subject to mutual agreement. Five vendors have been invited to submit proposals: Alight Health, Included Health, Quantum Health, Transcarent/Accolade, and Healthjoy.

Qualified contractors must demonstrate a minimum of three years of experience delivering health advocacy services to large public or corporate clients and must possess HITRUST and SOC2 certifications. Contractors must maintain Cyber Risk Liability insurance with $5,000,000 per occurrence limits and Professional Liability coverage of $1,000,000. Pricing must be submitted using a specific Excel format with per-employee-per-month (PEPM) unit costs for two service lines: General Concierge Services and Health and Employee Benefits Navigation Services. Evaluation will be based on five criteria: Qualifications (30%), Approach (30%), Statement of Work (25%), Compensation (10%), and No Exceptions to RFP (5%), with all responses limited to 50 pages. The RFP does not indicate set-asides for disadvantaged enterprises, and expenditures will be capped at an amount to be determined following award. All contractors must execute a HIPAA Business Associate Agreement and comply with mandatory attestations and certifications, including the Foreign Countries of Concern Affidavit, Human Trafficking Affidavit, and Common Carrier Attestation. The justification form itself remains incomplete, with fields for project details, budget estimate, duration, project manager, requisitioning department, vendor background, and approval signatures from committee members Merry Celeste, Don Crowell, Chris Rose, and the Department ACA unfilled.