Non-Competitive_Oversight_Committee_Justification_Form.docx

This Non-Competitive Oversight Committee Justification Form is associated with Pinellas County, Florida's Request for Proposal 26-0251 for employee benefits concierge and health navigation services. The RFP seeks qualified vendors to provide benefits advocacy, health navigation, care coordination, clinical support, and utilization management services to approximately 3,250 benefits-eligible County employees and their families. Services will complement existing health benefits administered through United Medical Resources (medical), Express Scripts (pharmacy), Cigna (dental), and EyeMed (vision). The initial contract term is five years effective August 1, 2026, with two optional twelve-month renewal periods subject to mutual agreement. Proposals must be submitted via the OpenGov procurement portal by March 5, 2026, at 3:00 p.m., with the deadline for questions set at February 19, 2026, at 10:00 a.m. No site visits or bidders' conferences are scheduled. The RFP evaluation will be based on five criteria: Qualifications (30%), Approach (30%), Statement of Work (25%), Compensation (10%), and No Exceptions to RFP (5%), with response submissions limited to 50 pages.

Pricing must be submitted in a specified Excel format using per-employee-per-month (PEPM) unit costs for two service lines: General Concierge Services and Health and Employee Benefits Navigation Services. Five vendors have been invited to submit proposals: Alight Health, Included Health, Quantum Health, Transcarent/Accolade, and Healthjoy. Qualified contractors must demonstrate a minimum of three years of experience delivering health advocacy services to large public or corporate clients and possess HITRUST and SOC2 certifications. Required insurance includes Cyber Risk Liability coverage with $5,000,000 per occurrence limits and Professional Liability coverage of $1,000,000. All contractors must execute a HIPAA Business Associate Agreement and comply with mandatory attestations including the Foreign Countries of Concern Affidavit and Human Trafficking Affidavit. The RFP does not specify an explicit budget or award value, though expenditures will be capped at an amount to be determined following award. The County reserves the right to unilaterally add or delete locations or services during the contract term.