NG911 Scope.docx

DOCX document 16 KB Posted

Attached to
Oglethorpe County Next Generation 911
Solicitation number
PE-70910-NONST-2026-000000004
Issued by
Oconee County, Georgia

About this file

This is a Scope of Work document for Oglethorpe County, Georgia's Next Generation 911 (NG911) infrastructure modernization project. The project encompasses a comprehensive upgrade to the county's traditional 911 emergency communication system to enable transmission of voice, text, images, and video from various devices to emergency call centers. The scope includes modernization of infrastructure, integration of digital and IP-based technologies, and expansion of communication channels to provide faster and more reliable access to emergency services. The document does not specify item quantities, response dates, due dates, site visits, bidder meetings, award dates, or contract terms.

Key technical requirements include interoperability across diverse communication platforms and jurisdictions, robust cybersecurity and privacy protections for sensitive data, accessibility features for individuals with disabilities including text-to-911 and TTY services, continuous reliability and resilience with backup systems and redundancy capabilities, enhanced location accuracy tracking for efficient emergency response, and compliance with technical standards established by the National Emergency Number Association (NENA). The document does not address pricing terms, set-asides, incumbent contractors, current environment details, funding requirements, or other financial information.

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Other files

File Type Posted
NG911 Questions.docx DOCX document
Detailed Requirements Document.docx DOCX document
Technical requirements NENA standards.docx DOCX document
Request for Proposals (RFP).docx DOCX document

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Text version

NG911 Scope and Requirements Next Generation 911 (NG911) is a comprehensive upgrade to the traditional 911 emergency communication system, designed to enhance public safety by enabling the transmission of voice, text, images, and video from various devices to emergency call centers. The scope of NG911 encompasses the modernization of infrastructure, integration of digital and IP-based technologies, and the expansion of communication channels to ensure faster, more reliable access to emergency services.

Key Requirements

· Interoperability: NG911 systems must be compatible with diverse communication platforms and devices, allowing seamless exchange of information across agencies and jurisdictions.

· Security and Privacy: Robust cybersecurity measures are required to protect sensitive data transmitted through NG911 networks, ensuring confidentiality and integrity.

· Accessibility: The system should support communication options for individuals with disabilities, such as text-to-911, real-time text services and TTY services.

· Reliability and Resilience: NG911 must be engineered to operate continuously, even during disasters or network outages, with backup systems and redundancy.

· Location Accuracy: Enhanced location tracking capabilities are essential to quickly and precisely identify the caller’s location for efficient emergency response.

· Standards Compliance: NG911 implementation must adhere to established technical standards, such as those developed by NENA (National Emergency Number Association), to ensure consistency and interoperability.

Collectively, these requirements define the NG911 scope and guide its deployment, aiming to create a safer and more responsive emergency communication environment for communities.

File details come from the government source that posted it. Updated .