4 NFFT51002210786 FEVS 2020 - PIRO.pdf

3rd Level Subagency Report

Department of Commerce

Pacific Islands Region

Department of Commerce Pacific Islands Region

3rd Level Subagency Report

2020 OPM Federal Employee Viewpoint Survey Page 22020 OPM Federal Employee Viewpoint Survey Page 2

This 2020 OPM Federal Employee Viewpoint Survey Report provides summary results for the core FEVS, telework, work-life, and demographic items for your subagency, including comparisons to your department or agency.

Response Summary

Organizations Surveys

Completed Response

Rate

Agency. Department of Commerce 21,310 57.2%

Level 1. National Oceanic and Atmospheric Administration 5,022 48.3%

Level 2. National Marine Fisheries Service 1,619 61.3%

Level 3. Pacific Islands Region 52 69.3%

Top 10 Positive & Negative Items and Leading & Trailing Your Comparison Group

These sections provide high level information on how your sub-agency is doing.

Main Report Results

The results include response percentages for each survey item. The definitions for the Positive, Neutral, and Negative response percentages vary in the following ways across the three primary response scales used in the survey:

Positive: "Strongly Agree and Agree" or "Very Satisfied and Satisfied" or "Very Good and Good"

Neutral: "Neither Agree nor Disagree" or "Neither Satisfied nor Dissatisfied" or "Fair"

Negative: "Disagree and Strongly Disagree" or "Dissatisfied and Very Dissatisfied" or "Poor and Very Poor"

Positive, Neutral, and Negative percentages are based on the total number of responses (N) that are in these three categories. The number of Do Not Know (DNK), Choose Not to Participate, Not Available to me, or Unaware of Programs responses, where applicable, is listed separately.

2020 OPM Federal Employee Viewpoint Survey Page 32020 OPM Federal Employee Viewpoint Survey Page 3

Top 10 Positive & Negative Items The figures below highlight the top 10 positive and negative results from the survey to help you quickly identify the most positive and most negative aspects of the organizational environment (only items 1 to 10 and 12 to 38 are included). Use this snapshot as a quick reference or overview of your OPM FEVS results.

Highest Percent Positive

96.3% I know how my work relates to the agency's goals. (Q7)

96.2% Employees are protected from health and safety hazards on the job. (Q15)

88.7% My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals. (Q13)

88.2% My supervisor supports my need to balance work and other life issues. (Q19)

84.0% My agency is successful at accomplishing its mission. (Q16)

83.4% Considering everything, how satisfied are you with your pay? (Q37)

82.2% Supervisors in my work unit support employee development. (Q21)

80.0% My supervisor treats me with respect. (Q23)

79.7% My supervisor listens to what I have to say.

(Q22)

77.9% The people I work with cooperate to get the job done. (Q9)

Highest Percent Negative

39.4% In my organization, senior leaders generate high levels of motivation and commitment in the workforce. (Q26)

33.6% In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. (Q10)

33.6% Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? (Q30)

33.3% I have a high level of respect for my organization's senior leaders. (Q31)

33.2% How satisfied are you with your involvement in decisions that affect your work? (Q33)

30.4% Managers promote communication among different work units (for example, about projects, goals, needed resources). (Q29)

27.7% My organization's senior leaders maintain high standards of honesty and integrity.

(Q27)

27.4% In my work unit, differences in performance are recognized in a meaningful way. (Q12)

26.3% I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. (Q8)

25.2% How satisfied are you with the information you receive from management on what's going on in your organization? (Q34)

2020 OPM Federal Employee Viewpoint Survey Page 42020 OPM Federal Employee Viewpoint Survey Page 4

Leading Your Comparison Group The figure below allows you to see where your subagency results are higher than your comparison group (National Marine Fisheries Service) average (only items 1 to 10 and 12 to 38 are included). Only survey items with differences of 3 percentage points or more from your comparison group average are displayed. If your subagency has more than 10 items that are higher than the average, only the 10 items with the greatest differences are shown. An '*' in % Positive Response represents a percentage less than 8.

Survey Item

Pacific

Islands

Region

National

Marine

Fisheries

Service Difference

Considering everything, how satisfied are you with your pay? (Q. 37 ) 83.4% 72% +11.4

Employees are protected from health and safety hazards on the job. (Q. 15 ) 96.2% 87.7% +8.5

I know how my work relates to the agency's goals. (Q. 7 ) 96.3% 89.3% +7.0

I believe the results of this survey will be used to make my agency a better place to work. (Q. 18 ) 52.4% 46.4% +6.0

National Marine Fisheries Service

Pacific Islands Region

+11.4+11.4

+8.5+8.5

+7.0+7.0

+6.0+6.0

72.0%

83.4%

87.7%

96.2%

89.3%

96.3%

46.4%

52.4% to work. (Q18) be used to make my agency a better place I believe the results of this survey will agency's goals. (Q7) I know how my work relates to the safety hazards on the job. (Q15) Employees are protected from health and you with your pay? (Q37) Considering everything, how satisfied are

Survey Item % Positive Response Difference

2020 OPM Federal Employee Viewpoint Survey Page 52020 OPM Federal Employee Viewpoint Survey Page 5

Trailing Your Comparison Group The figure below allows you to see where your subagency results are lower than your comparison group (National Marine Fisheries Service) average (only items 1 to 10 and 12 to 38 are included). Only survey items with differences of 3 percentage points or more from your comparison group average are displayed. If your subagency has more than 10 items that are lower than the average, only the 10 items with the greatest differences are shown. An '*' in % Positive Response represents a percentage less than 8.

Survey Item

Pacific

Islands

Region

National

Marine

Fisheries

Service Difference

Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor? (Q. 30 ) 49.3% 67.7% -18.4

Senior leaders demonstrate support for Work-Life programs. (Q. 32 ) 62.7% 79.3% -16.6

Managers promote communication among different work units (for example, about projects, goals, needed resources). (Q. 29 ) 48% 60.6% -12.6

In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. (Q. 10 ) 26.7% 38.6% -11.9

My organization's senior leaders maintain high standards of honesty and integrity. (Q. 27 ) 55.9% 66.4% -10.5

The people I work with cooperate to get the job done. (Q. 9 ) 77.9% 88.3% -10.4

Managers communicate the goals of the organization. (Q. 28 ) 60.5% 70.7% -10.2

I have a high level of respect for my organization's senior leaders. (Q. 31 ) 53.1% 63.1% -10.0

I know what is expected of me on the job. (Q. 4 ) 76.1% 85.2% -9.1

Considering everything, how satisfied are you with your job? (Q. 36 ) 67.6% 76.1% -8.5

National Marine Fisheries Service

Pacific Islands Region

-18.4-18.4

-16.6-16.6

-12.6-12.6

-11.9-11.9

-10.5-10.5

-10.4-10.4

-10.2-10.2

-10.0-10.0

-9.1-9.1

-8.5-8.5

67.7%

49.3%

79.3%

62.7%

60.6%

48.0%

38.6%

26.7%

66.4%

55.9%

88.3%

77.9%

70.7%

60.5%

63.1%

53.1%

85.2%

76.1%

76.1%

67.6% you with your job? (Q36) Considering everything, how satisfied are job. (Q4) I know what is expected of me on the organization's senior leaders. (Q31) I have a high level of respect for my organization. (Q28) Managers communicate the goals of the get the job done. (Q9) The people I work with cooperate to

(Q27) high standards of honesty and integrity.

My organization's senior leaders maintain will not improve. (Q10) deal with a poor performer who cannot or In my work unit, steps are taken to different work units. (Q29) Managers promote communication among

Work-Life programs. (Q32) Senior leaders demonstrate support for your immediate supervisor? (Q30) being done by the manager directly above Overall, how good a job do you feel is

Survey Item % Positive Response Difference

2020 OPM Federal Employee Viewpoint Survey Page 62020 OPM Federal Employee Viewpoint Survey Page 6

My Work Experience

1. I am given a real opportunity to improve my skills in my organization.

Organizations N Positive Neutral Negative

Agency. Department of Commerce 21,197 74.3% 14.9% 10.8%

Level 1. National Oceanic and Atmospheric Administration 4,993 77.4% 13.0% 9.6%

Level 2. National Marine Fisheries Service 1,610 76.4% 13.2% 10.4%

Level 3. Pacific Islands Region 52 70.9% 9.0% 20.1%

2. I feel encouraged to come up with new and better ways of doing things.

Agency. Department of Commerce 21,025 66.3% 17.7% 16.0%

Level 1. National Oceanic and Atmospheric Administration 4,961 76.0% 13.0% 11.1%

Level 2. National Marine Fisheries Service 1,609 76.9% 12.1% 11.0%

Level 3. Pacific Islands Region 52 70.4% 12.2% 17.4%

3. My work gives me a feeling of personal accomplishment.

Agency. Department of Commerce 21,139 79.4% 12.3% 8.2%

Level 1. National Oceanic and Atmospheric Administration 4,983 82.8% 10.5% 6.7%

Level 2. National Marine Fisheries Service 1,607 82.3% 11.6% 6.0%

Level 3. Pacific Islands Region 52 75.6% 11.9% 12.5%

4. I know what is expected of me on the job.

Agency. Department of Commerce 21,231 87.2% 7.1% 5.8%

Level 1. National Oceanic and Atmospheric Administration 5,012 86.4% 8.1% 5.6%

Level 2. National Marine Fisheries Service 1,619 85.2% 9.1% 5.7%

Level 3. Pacific Islands Region 52 76.1% 16.7% 7.2%

5. My workload is reasonable.

DNK

(N)

Agency. Department of Commerce 21,159 62.8% 14.4% 22.8% 28

Level 1. National Oceanic and Atmospheric Administration 4,980 65.5% 13.7% 20.7% 4

Level 2. National Marine Fisheries Service 1,614 60.2% 14.6% 25.2% 0

Level 3. Pacific Islands Region 52 58.4% 23.9% 17.7% 0

2020 OPM Federal Employee Viewpoint Survey Page 72020 OPM Federal Employee Viewpoint Survey Page 7

My Work Experience (continued)

6. My talents are used well in the workplace.

DNK

(N)

Agency. Department of Commerce 20,912 68.7% 15.8% 15.5% 42

Level 1. National Oceanic and Atmospheric Administration 4,935 70.0% 14.2% 15.8% 6

Level 2. National Marine Fisheries Service 1,594 66.5% 16.1% 17.4% 1

Level 3. Pacific Islands Region 51 60.1% 15.8% 24.1% 0

7. I know how my work relates to the agency's goals.

DNK

(N)

Agency. Department of Commerce 21,116 90.0% 6.5% 3.5% 29

Level 1. National Oceanic and Atmospheric Administration 4,984 89.4% 7.1% 3.5% 5

Level 2. National Marine Fisheries Service 1,603 89.3% 7.2% 3.5% 2

Level 3. Pacific Islands Region 52 96.3% 0.0% 3.7% 0

8. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.

DNK

(N)

Agency. Department of Commerce 20,173 67.4% 19.1% 13.5% 1,085

Level 1. National Oceanic and Atmospheric Administration 4,812 66.4% 17.3% 16.4% 200

Level 2. National Marine Fisheries Service 1,540 65.8% 17.0% 17.3% 77

Level 3. Pacific Islands Region 51 57.4% 16.2% 26.3% 1

My Work Unit

9. The people I work with cooperate to get the job done.

Agency. Department of Commerce 21,275 87.1% 8.0% 4.8%

Level 1. National Oceanic and Atmospheric Administration 5,013 88.9% 6.8% 4.3%

Level 2. National Marine Fisheries Service 1,618 88.3% 7.0% 4.6%

Level 3. Pacific Islands Region 52 77.9% 9.4% 12.8%

10. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

DNK

(N)

Agency. Department of Commerce 16,973 51.4% 28.3% 20.3% 4,297

Level 1. National Oceanic and Atmospheric Administration 4,275 42.0% 29.5% 28.5% 742

Level 2. National Marine Fisheries Service 1,309 38.6% 31.8% 29.7% 307

Level 3. Pacific Islands Region 46 26.7% 39.7% 33.6% 6

2020 OPM Federal Employee Viewpoint Survey Page 82020 OPM Federal Employee Viewpoint Survey Page 8

My Work Unit (continued)

11. In my work unit poor performers usually:

Organizations N

Remain In Work Unit And Improve

Over Time

Remain In Work Unit And Continue

To Under-

Perform

Leave Work Unit-

Removed or

Transferred

Leave Work Unit- Quit

No Poor Performers In

Work Unit

Do Not Know

(N)

Agency. Department of Commerce 14,408 23.7% 37.3% 10.0% 4.3% 24.6% 6,864

Level 1. National Oceanic and Atmospheric Administration 4,052 18.6% 47.9% 7.1% 2.1% 24.3% 960

Level 2. National Marine Fisheries Service 1,255 15.9% 46.9% 5.5% 2.5% 29.2% 361

Level 3. Pacific Islands Region 44 15.0% 59.5% 6.8% 0.0% 18.8% 8

12. In my work unit, differences in performance are recognized in a meaningful way.

DNK

(N)

Agency. Department of Commerce 18,931 57.6% 24.3% 18.1% 2,326

Level 1. National Oceanic and Atmospheric Administration 4,547 54.6% 25.2% 20.2% 460

Level 2. National Marine Fisheries Service 1,414 52.5% 26.3% 21.3% 201

Level 3. Pacific Islands Region 49 53.1% 19.5% 27.4% 3

13. My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.

DNK

(N)

Agency. Department of Commerce 20,975 86.8% 8.3% 5.0% 304

Level 1. National Oceanic and Atmospheric Administration 4,983 86.4% 8.3% 5.3% 33

Level 2. National Marine Fisheries Service 1,605 87.0% 6.8% 6.2% 11

Level 3. Pacific Islands Region 52 88.7% 6.5% 4.8% 0

My Agency

14. Employees are recognized for providing high quality products and services.

DNK

(N)

Agency. Department of Commerce 20,972 70.2% 15.0% 14.8% 262

Level 1. National Oceanic and Atmospheric Administration 4,949 74.7% 13.4% 11.9% 47

Level 2. National Marine Fisheries Service 1,601 74.5% 13.8% 11.7% 13

Level 3. Pacific Islands Region 51 66.1% 21.6% 12.4% 0

2020 OPM Federal Employee Viewpoint Survey Page 92020 OPM Federal Employee Viewpoint Survey Page 9

My Agency (continued)

15. Employees are protected from health and safety hazards on the job.

DNK

(N)

Agency. Department of Commerce 20,741 84.4% 9.8% 5.9% 484

Level 1. National Oceanic and Atmospheric Administration 4,957 87.7% 7.2% 5.1% 47

Level 2. National Marine Fisheries Service 1,595 87.7% 7.1% 5.2% 18

Level 3. Pacific Islands Region 52 96.2% 3.8% 0.0% 0

16. My agency is successful at accomplishing its mission.

DNK

(N)

Agency. Department of Commerce 20,821 86.5% 10.0% 3.5% 417

Level 1. National Oceanic and Atmospheric Administration 4,971 88.2% 8.6% 3.2% 41

Level 2. National Marine Fisheries Service 1,601 83.1% 12.2% 4.7% 18

Level 3. Pacific Islands Region 52 84.0% 10.9% 5.2% 0

17. I recommend my organization as a good place to work.

Agency. Department of Commerce 21,283 77.6% 13.8% 8.6%

Level 1. National Oceanic and Atmospheric Administration 5,017 79.4% 12.5% 8.1%

Level 2. National Marine Fisheries Service 1,618 80.1% 12.0% 7.9%

Level 3. Pacific Islands Region 52 71.7% 18.9% 9.4%

18. I believe the results of this survey will be used to make my agency a better place to work.

DNK

(N)

Agency. Department of Commerce 19,649 53.5% 25.7% 20.8% 1,635

Level 1. National Oceanic and Atmospheric Administration 4,725 46.8% 29.9% 23.3% 294

Level 2. National Marine Fisheries Service 1,529 46.4% 30.5% 23.1% 89

Level 3. Pacific Islands Region 52 52.4% 28.6% 19.0% 0

2020 OPM Federal Employee Viewpoint Survey Page 102020 OPM Federal Employee Viewpoint Survey Page 10

My Supervisor

19. My supervisor supports my need to balance work and other life issues.

DNK

(N)

Agency. Department of Commerce 21,156 88.1% 6.8% 5.1% 113

Level 1. National Oceanic and Atmospheric Administration 4,987 88.1% 6.4% 5.5% 22

Level 2. National Marine Fisheries Service 1,614 90.4% 5.0% 4.6% 4

Level 3. Pacific Islands Region 52 88.2% 8.0% 3.8% 0

20. My supervisor is committed to a workforce representative of all segments of society.

DNK

(N)

Agency. Department of Commerce 19,665 82.7% 13.1% 4.3% 1,574

Level 1. National Oceanic and Atmospheric Administration 4,739 81.4% 13.1% 5.5% 273

Level 2. National Marine Fisheries Service 1,523 81.1% 14.0% 4.9% 95

Level 3. Pacific Islands Region 50 77.7% 14.5% 7.9% 2

21. Supervisors in my work unit support employee development.

DNK

(N)

Agency. Department of Commerce 20,976 82.6% 10.6% 6.8% 278

Level 1. National Oceanic and Atmospheric Administration 4,974 83.9% 9.4% 6.7% 36

Level 2. National Marine Fisheries Service 1,606 84.4% 9.0% 6.7% 11

Level 3. Pacific Islands Region 51 82.2% 6.7% 11.1% 1

22. My supervisor listens to what I have to say.

Agency. Department of Commerce 21,219 86.4% 7.5% 6.2%

Level 1. National Oceanic and Atmospheric Administration 4,998 85.0% 7.9% 7.0%

Level 2. National Marine Fisheries Service 1,615 86.9% 6.9% 6.2%

Level 3. Pacific Islands Region 52 79.7% 5.8% 14.5%

2020 OPM Federal Employee Viewpoint Survey Page 112020 OPM Federal Employee Viewpoint Survey Page 11

My Supervisor (continued)

23. My supervisor treats me with respect.

Agency. Department of Commerce 21,207 89.1% 6.2% 4.8%

Level 1. National Oceanic and Atmospheric Administration 5,002 87.1% 7.0% 5.9%

Level 2. National Marine Fisheries Service 1,612 88.2% 6.1% 5.6%

Level 3. Pacific Islands Region 52 80.0% 5.5% 14.5%

24. I have trust and confidence in my supervisor.

Agency. Department of Commerce 21,207 80.7% 10.7% 8.6%

Level 1. National Oceanic and Atmospheric Administration 5,001 77.4% 11.6% 11.0%

Level 2. National Marine Fisheries Service 1,614 79.7% 9.9% 10.4%

Level 3. Pacific Islands Region 52 72.7% 10.1% 17.2%

25. Overall, how good a job do you feel is being done by your immediate supervisor?

Agency. Department of Commerce 21,259 83.0% 11.4% 5.5%

Level 1. National Oceanic and Atmospheric Administration 5,012 79.2% 13.7% 7.1%

Level 2. National Marine Fisheries Service 1,617 81.5% 11.7% 6.8%

Level 3. Pacific Islands Region 52 74.3% 6.9% 18.9%

Leadership

26. In my organization, senior leaders generate high levels of motivation and commitment in the workforce.

DNK

(N)

Agency. Department of Commerce 20,655 53.9% 24.2% 21.9% 558

Level 1. National Oceanic and Atmospheric Administration 4,939 55.0% 24.2% 20.8% 54

Level 2. National Marine Fisheries Service 1,587 53.3% 24.6% 22.1% 24

Level 3. Pacific Islands Region 52 49.0% 11.6% 39.4% 0

2020 OPM Federal Employee Viewpoint Survey Page 122020 OPM Federal Employee Viewpoint Survey Page 12

Leadership (continued)

27. My organization's senior leaders maintain high standards of honesty and integrity.

DNK

(N)

Agency. Department of Commerce 19,510 64.9% 21.6% 13.5% 1,616

Level 1. National Oceanic and Atmospheric Administration 4,769 66.0% 19.3% 14.7% 208

Level 2. National Marine Fisheries Service 1,523 66.4% 18.7% 14.9% 81

Level 3. Pacific Islands Region 51 55.9% 16.4% 27.7% 1

28. Managers communicate the goals of the organization.

DNK

(N)

Agency. Department of Commerce 20,873 73.4% 15.4% 11.2% 286

Level 1. National Oceanic and Atmospheric Administration 4,949 73.6% 15.7% 10.8% 23

Level 2. National Marine Fisheries Service 1,596 70.7% 17.2% 12.2% 8

Level 3. Pacific Islands Region 52 60.5% 23.6% 15.8% 0

29. Managers promote communication among different work units (for example, about projects, goals, needed resources).

DNK

(N)

Agency. Department of Commerce 20,285 61.9% 20.7% 17.4% 890

Level 1. National Oceanic and Atmospheric Administration 4,899 62.2% 21.0% 16.8% 89

Level 2. National Marine Fisheries Service 1,578 60.6% 19.7% 19.7% 28

Level 3. Pacific Islands Region 52 48.0% 21.5% 30.4% 0

30. Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?

DNK

(N)

Agency. Department of Commerce 18,890 71.0% 18.8% 10.2% 2,299

Level 1. National Oceanic and Atmospheric Administration 4,755 69.4% 20.2% 10.4% 229

Level 2. National Marine Fisheries Service 1,557 67.7% 20.6% 11.6% 52

Level 3. Pacific Islands Region 52 49.3% 17.1% 33.6% 0

2020 OPM Federal Employee Viewpoint Survey Page 132020 OPM Federal Employee Viewpoint Survey Page 13

Leadership (continued)

31. I have a high level of respect for my organization's senior leaders.

DNK

(N)

Agency. Department of Commerce 20,682 64.0% 21.2% 14.7% 499

Level 1. National Oceanic and Atmospheric Administration 4,932 63.4% 21.3% 15.3% 46

Level 2. National Marine Fisheries Service 1,588 63.1% 21.4% 15.5% 19

Level 3. Pacific Islands Region 52 53.1% 13.6% 33.3% 0

32. Senior leaders demonstrate support for Work-Life programs.

DNK

(N)

Agency. Department of Commerce 19,338 71.8% 18.0% 10.2% 1,843

Level 1. National Oceanic and Atmospheric Administration 4,679 72.9% 17.6% 9.5% 299

Level 2. National Marine Fisheries Service 1,509 79.3% 15.5% 5.2% 94

Level 3. Pacific Islands Region 51 62.7% 29.7% 7.6% 1

My Satisfaction

33. How satisfied are you with your involvement in decisions that affect your work?

Agency. Department of Commerce 21,102 57.4% 21.6% 21.0%

Level 1. National Oceanic and Atmospheric Administration 4,963 62.8% 19.7% 17.5%

Level 2. National Marine Fisheries Service 1,602 61.9% 19.9% 18.2%

Level 3. Pacific Islands Region 52 57.6% 9.2% 33.2%

34. How satisfied are you with the information you receive from management on what's going on in your organization?

Agency. Department of Commerce 21,017 60.8% 20.3% 19.0%

Level 1. National Oceanic and Atmospheric Administration 4,945 63.8% 20.5% 15.7%

Level 2. National Marine Fisheries Service 1,599 64.8% 19.3% 15.9%

Level 3. Pacific Islands Region 52 65.2% 9.6% 25.2%

2020 OPM Federal Employee Viewpoint Survey Page 142020 OPM Federal Employee Viewpoint Survey Page 14

My Satisfaction (continued)

35. How satisfied are you with the recognition you receive for doing a good job?

Agency. Department of Commerce 21,033 63.1% 20.1% 16.8%

Level 1. National Oceanic and Atmospheric Administration 4,947 65.1% 19.2% 15.6%

Level 2. National Marine Fisheries Service 1,596 64.2% 19.7% 16.1%

Level 3. Pacific Islands Region 52 63.4% 15.5% 21.1%

36. Considering everything, how satisfied are you with your job?

Agency. Department of Commerce 20,984 75.8% 13.7% 10.5%

Level 1. National Oceanic and Atmospheric Administration 4,934 77.9% 12.4% 9.7%

Level 2. National Marine Fisheries Service 1,598 76.1% 13.5% 10.4%

Level 3. Pacific Islands Region 52 67.6% 11.5% 20.9%

37. Considering everything, how satisfied are you with your pay?

Agency. Department of Commerce 21,073 69.6% 14.7% 15.7%

Level 1. National Oceanic and Atmospheric Administration 4,962 75.6% 12.3% 12.1%

Level 2. National Marine Fisheries Service 1,603 72.0% 13.6% 14.4%

Level 3. Pacific Islands Region 52 83.4% 6.7% 9.9%

38. Considering everything, how satisfied are you with your organization?

Agency. Department of Commerce 21,089 71.7% 16.8% 11.5%

Level 1. National Oceanic and Atmospheric Administration 4,965 73.7% 15.4% 10.9%

Level 2. National Marine Fisheries Service 1,602 74.4% 14.8% 10.8%

Level 3. Pacific Islands Region 52 70.7% 11.1% 18.1%

2020 OPM Federal Employee Viewpoint Survey Page 152020 OPM Federal Employee Viewpoint Survey Page 15

Telework

40A. Please select the response that BEST describes your teleworking schedule (1) BEFORE the COVID-19 pandemic.

Telework

Every Work Day

3-4 Days Per

Week 1-2 Days

Per Week

Only 1-2 Days Per Month Very Infrequently

Agency. Department of Commerce 20,970 22.8% 7.2% 28.8% 5.4% 12.4%

Level 1. National Oceanic and Atmospheric Administration 4,931 2.1% 3.4% 28.1% 7.5% 23.8%

Level 2. National Marine Fisheries Service 1,593 1.8% 5.1% 32.4% 10.2% 25.0%

Level 3. Pacific Islands Region 52 5.3% 0.0% 37.2% 17.6% 22.5%

40A. Please select the response that BEST describes your teleworking schedule (1) BEFORE the COVID-19 pandemic. (continued)

Do Not Telework

Must Be Physically

Present Technical

Issues Not Approved to Telework

Choose Not to Telework

Agency. Department of Commerce 20,970 4.8% 1.8% 6.3% 10.5%

Level 1. National Oceanic and Atmospheric Administration 4,931 9.1% 3.5% 7.1% 15.3%

Level 2. National Marine Fisheries Service 1,593 5.9% 0.8% 3.4% 15.4%

Level 3. Pacific Islands Region 52 2.3% 3.0% 4.2% 8.1%

40B. Please select the response that BEST describes your teleworking schedule (2) DURING the PEAK of the pandemic.

Telework

Every Work Day

3-4 Days Per

Week

1-2 Days Per

Week

Only 1-2 Days Per Month Very Infrequently

Agency. Department of Commerce 20,887 87.8% 4.3% 1.9% 1.6% 1.2%

Level 1. National Oceanic and Atmospheric Administration 4,928 76.1% 7.1% 4.5% 5.2% 3.1%

Level 2. National Marine Fisheries Service 1,593 91.1% 4.3% 0.6% 0.3% 0.6%

Level 3. Pacific Islands Region 52 94.7% 5.3% 0.0% 0.0% 0.0%

40B. Please select the response that BEST describes your teleworking schedule (2) DURING the PEAK of the pandemic. (continued)

Do Not Telework

Must Be Physically

Present Technical

Issues Not Approved to Telework

Choose Not to Telework

Agency. Department of Commerce 20,887 1.7% 0.7% 0.4% 0.6%

Level 1. National Oceanic and Atmospheric Administration 4,928 2.9% 0.5% 0.1% 0.6%

Level 2. National Marine Fisheries Service 1,593 2.1% 0.2% 0.2% 0.5%

Level 3. Pacific Islands Region 52 0.0% 0.0% 0.0% 0.0%

2020 OPM Federal Employee Viewpoint Survey Page 162020 OPM Federal Employee Viewpoint Survey Page 16

Telework (continued)

40C. Please select the response that BEST describes your teleworking schedule (3) AS OF the date you responded to this survey.

Telework

Every Work Day

3-4 Days Per

Week

1-2 Days Per

Week

Only 1-2 Days Per Month Very Infrequently

Agency. Department of Commerce 20,864 81.1% 7.7% 3.6% 2.1% 1.8%

Level 1. National Oceanic and Atmospheric Administration 4,923 70.4% 10.5% 5.1% 5.6% 3.5%

Level 2. National Marine Fisheries Service 1,593 87.2% 6.8% 1.9% 0.2% 0.5%

Level 3. Pacific Islands Region 52 92.1% 7.9% 0.0% 0.0% 0.0%

40C. Please select the response that BEST describes your teleworking schedule (3) AS OF the date you responded to this survey.

(continued)

Organizations N

Do Not Telework

Must Be Physically

Present Technical

Issues Not Approved to Telework

Choose Not to Telework

Agency. Department of Commerce 20,864 2.1% 0.5% 0.4% 0.8%

Level 1. National Oceanic and Atmospheric Administration 4,923 3.5% 0.4% 0.2% 0.8%

Level 2. National Marine Fisheries Service 1,593 2.5% 0.1% 0.1% 0.6%

Level 3. Pacific Islands Region 52 0.0% 0.0% 0.0% 0.0%

Work-Life

58. How satisfied are you with the Telework program in your agency?

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Program

(N)

Agency. Department of Commerce 20,067 89.0% 6.7% 4.3% 186 430 88

Level 1. National Oceanic and Atmospheric Administration 4,728 85.9% 8.6% 5.6% 51 95 8

Level 2. National Marine Fisheries Service 1,546 90.1% 6.2% 3.7% 16 18 0

Level 3. Pacific Islands Region 51 82.8% 11.0% 6.2% 0 0 0

59. Which of the following Work-Life programs have you participated in or used at your agency within the last 12 months? (Mark all that apply)

Organizations N

Alternative Work

Schedules

Health and Wellness Programs

Employee Assistance

Program - EAP Child Care Programs

Elder Care Programs

None Listed

Agency. Department of Commerce 20,682 66.4% 18.7% 5.7% 4.0% 0.8% 28.2%

Level 1. National Oceanic and Atmospheric Administration 4,850 53.0% 21.1% 6.3% 4.1% 0.6% 37.2%

Level 2. National Marine Fisheries Service 1,575 58.5% 20.5% 7.3% 6.0% 0.9% 32.8%

Level 3. Pacific Islands Region 52 85.5% 14.4% 11.8% 8.0% 0.0% 14.5%

2020 OPM Federal Employee Viewpoint Survey Page 172020 OPM Federal Employee Viewpoint Survey Page 17

Work-Life (continued)

60. How satisfied are you with the following Work-Life programs in your agency? Alternative Work Schedules (for example, compressed work schedule, flexible work schedule)

Organizations N Positive Neutral Negative

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Programs

(N)

Agency. Department of Commerce 17,047 91.8% 6.0% 2.2% 2,095 1,116 455

Level 1. National Oceanic and Atmospheric Administration 3,574 87.7% 8.5% 3.8% 919 329 56

Level 2. National Marine Fisheries Service 1,234 90.8% 8.0% 1.2% 283 45 12

Level 3. Pacific Islands Region 49 90.0% 8.2% 1.9% 2 1 0

61. How satisfied are you with the following Work-Life programs in your agency? Health and Wellness Programs (for example, onsite exercise, flu vaccination, medical screening, CPR training, health and wellness fair)

Organizations N Positive Neutral Negative

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Programs

(N)

Agency. Department of Commerce 11,387 72.1% 23.1% 4.8% 5,504 2,031 1,595

Level 1. National Oceanic and Atmospheric Administration 2,828 66.2% 25.1% 8.6% 1,096 650 261

Level 2. National Marine Fisheries Service 932 65.7% 26.3% 8.1% 322 208 95

Level 3. Pacific Islands Region 21 88.1% 11.9% 0.0% 18 9 3

62. How satisfied are you with the following Work-Life programs in your agency? Employee Assistance Program - EAP (for example, short-term counseling, referral services, legal services, education services)

Organizations N Positive Neutral Negative

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Programs

(N)

Agency. Department of Commerce 7,979 53.6% 41.2% 5.2% 10,226 486 1,916

Level 1. National Oceanic and Atmospheric Administration 2,008 53.5% 40.9% 5.6% 2,577 70 208

Level 2. National Marine Fisheries Service 678 55.8% 39.3% 4.9% 818 20 54

Level 3. Pacific Islands Region 21 70.4% 18.8% 10.8% 31 0 0

63. How satisfied are you with the following Work-Life programs in your agency? Child Care Programs (for example, child care center, parenting classes and support groups, back-up care, subsidy, flexible spending account)

Organizations N Positive Neutral Negative

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Programs

(N)

Agency. Department of Commerce 5,484 45.4% 49.4% 5.2% 11,410 1,746 1,936

Level 1. National Oceanic and Atmospheric Administration 1,191 42.0% 49.6% 8.4% 2,790 511 365

Level 2. National Marine Fisheries Service 410 46.7% 45.8% 7.6% 840 199 121

Level 3. Pacific Islands Region 14 82.5% 17.5% 0.0% 33 4 1

2020 OPM Federal Employee Viewpoint Survey Page 182020 OPM Federal Employee Viewpoint Survey Page 18

Work-Life (continued)

64. How satisfied are you with the following Work-Life programs in your agency? Elder Care Programs (for example, elder/adult care, support groups, resources)

Organizations N Positive Neutral Negative

Choose Not to Participate

(N)

Not Available to Me (N)

Unaware of Programs

(N)

Agency. Department of Commerce 4,188 35.2% 61.1% 3.7% 11,334 1,555 3,459

Level 1. National Oceanic and Atmospheric Administration 810 28.1% 65.6% 6.3% 2,828 448 764

Level 2. National Marine Fisheries Service 255 30.7% 63.8% 5.5% 890 170 252

Level 3. Pacific Islands Region 7 28.8% 71.2% 0.0% 35 5 4

2020 OPM Federal Employee Viewpoint Survey Page 192020 OPM Federal Employee Viewpoint Survey Page 19

My Employment Demographics

Where do you work?

Response %

Headquarters 4.1%

Field 69.4%

Full-time telework (e.g., home office, telecenter) 26.5%

What is your supervisory status?

Response %

Senior Leader 2.0%

Manager 8.2%

Supervisor 14.3%

Team Leader 14.3%

Non-Supervisor 61.2%

What is your pay category/grade?

Response %

Federal Wage System 0.0%

GS 1-6 0.0%

GS 7-12 52.1%

GS 13-15 39.6%

Senior Executive Service 2.1%

Senior Level (SL) or Scientific or Professional (ST) 0.0%

Other 6.3%

What is your US military service status?

Response %

No Prior Military Service 87.8%

Currently in National Guard or Reserves 0.0%

Retired 0.0%

Separated or Discharged 12.2%

Note: Percentages for demographic questions are unweighted.

2020 OPM Federal Employee Viewpoint Survey Page 202020 OPM Federal Employee Viewpoint Survey Page 20

My Employment Demographics (continued)

Are you:

Response %

The spouse of a current active duty service member of the U.S. Armed Forces 2.0%

The spouse of a service member who retired or separated from active duty in the U.S. Armed Forces with a disability rating of 100 percent

2.0%

The widow(er) of a service member killed while on active duty in the U.S. Armed Forces 0.0%

None of the categories listed 96.0%

Have you been hired under the Military Spouse Non-Competitive Hiring Authority?

Response %

Yes 0.0%

No 100.0%

Note: If the response to the previous question on if you are a military spouse was "None of the categories listed," this item was skipped.

How long have you been with the Federal Government (excluding military service)?

Response %

Less than 1 year 0.0%

1 to 3 years 4.2%

4 to 5 years 14.6%

6 to 10 years 20.8%

11 to 14 years 12.5%

15 to 20 years 33.3%

More than 20 years 14.6%

How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)?

Response %

Less than 1 year 0.0%

1 to 3 years 10.2%

4 to 5 years 14.3%

6 to 10 years 24.5%

11 to 14 years 20.4%

15 to 20 years 28.6%

More than 20 years 2.0%

2020 OPM Federal Employee Viewpoint Survey Page 212020 OPM Federal Employee Viewpoint Survey Page 21

My Employment Demographics (continued)

Are you considering leaving your organization within the next year, and if so, why?

Response

Before the

COVID-19

pandemic

Today

No 62.5% 69.6%

Yes, to retire 0.0% 0.0%

Yes, to take another job within the Federal Government 31.3% 26.1%

Yes, to take another job outside the Federal Government 2.1% 2.2%

Yes, other 4.2% 2.2%

Has your intention to leave your organization within the next year changed because of the COVID-19 pandemic?

Response %

Yes 22.2%

No 77.8%

Note: If the response to your considering leaving your organization did not differ between "Before the COVID-19 Pandemic" and "Today," this item was skipped.

I am planning to retire:

Response

Before the

COVID-19

pandemic

Today

Less than 1 year 0.0% 0.0%

1 year 0.0% 0.0%

2 years 4.3% 4.3%

3 years 0.0% 0.0%

4 years 2.2% 2.1%

5 years 10.9% 10.6%

More than 5 years 82.6% 83.0%

Has your retirement plan changed because of the COVID-19 pandemic?

Response %

Yes 0.0%

No 100.0%

Note: If the response to your retirement plans did not differ between "Before the COVID-19 Pandemic" and "Today," this item was skipped.

2020 OPM Federal Employee Viewpoint Survey Page 222020 OPM Federal Employee Viewpoint Survey Page 22

My Personal Demographics

Are you of Hispanic, Latino, or Spanish origin?

Response %

Yes --

No --

Note: All results are suppressed when any single demographic category has fewer than 4 responses.

Please select the racial category or categories with which you most closely identify.

Response %

White 75.6%

Black or African American 0.0%

All other races 24.4%

What is your age group?

Response %

29 years and under 0.0%

30-39 years old 19.6%

40-49 years old 39.1%

50-59 years old 28.3%

60 years or older 13.0%

What is the highest degree or level of education you have completed?

Response %

Less than High School/ High School Diploma/ GED 0.0%

Certification/ Some College/ Associate’s Degree 0.0%

Bachelor’s Degree 22.9%

Advanced Degrees (Post Bachelor’s Degree) 77.1%

Note: Percentages for demographic questions are unweighted. For confidentiality reasons, percentages for the 'My Personal Demographics' questions may be suppressed. Any suppressed percentages are noted.

2020 OPM Federal Employee Viewpoint Survey Page 232020 OPM Federal Employee Viewpoint Survey Page 23

My Personal Demographics (continued)

Are you an individual with a disability?

Response %

Yes --

No --

Note: All results are suppressed when any single demographic category has fewer than 4 responses.

Are you:

Response %

Male 52.2%

Female 47.8%

Note: Percentages for demographic questions are unweighted. For confidentiality reasons, percentages for the 'My Personal Demographics' questions may be suppressed. Any suppressed percentages are noted.