RFC-003 Response.pdf

N7027224Q0020

KEY WEST VOIP SOLUTION

REQUEST FOR SPECIFICATION CLARIFICATION

RFC -003______

NAME OF CONTRACTOR:

SPECIFICATION ITEM NO.: Performance Work Statement (PWS)

PARAGRAPH / SECTION NO: Section 3. Background, Section 7. General Background and Section 9. Technical Requirements

TITLE: NCTAMS LANT Base Communications Office (BCO) Key West Voice over Internet Protocol (VoIP) Solution/Plan

QUESTION:

1. Do each of the 149 buildings have one or more Internet Service Providers (ISP) delivering Internet access? Internet access is required to connect to VOIP services. From initial research, ACC Business, AT&T, Comcast and T- Mobile provide Internet access to NAS Key West.

2. Does NAS Key West have a wide area network connecting all 149 buildings with Internet access that could be used to connect to VOIP service providers?

3. Since the government wants to use existing telephones, how many and what models of Centrex telephones are in use? From initial research, Centrex telephones include:

(a) Analog telephones such as AT&T 210, Cortelco 2500 series, Ayaya 6210 analog phones,AT&T Timeline 210, and Nortel M5008 business sets.

(b) ISDN telephones such as Nortel M5316 digital phone, Siemens Optipoint

500 basic, Cisco 7910 IP Phone (ISDN model), Lucent/Avaya 6408D+ digital phones and Ericsson Dialog 4000 series.

(c) Digital telephones such as Nortel M3904 digital phone, Avaya 9608G IP desk phone (digital edition) and Mitel 8568 digital phone.

4. Analog telephones can be connected to VOIP telephone systems. Analog telephone adapters (ATA) would connect to VOIP service provider and can be used to connect to building inside category 3 wiring providing service to each analog telephone. Between the VOIP service provider and the ATA, the communications are encrypted. However, between the ATA in the building and the analog telephone in the same building, the tra ic is not encrypted. Is this permitted?

5. Since it more di icult to connect ISDN and digital telephones to VOIP service providers, would the government consider standard VOIP telephones from vendors such as Avaya, Cisco, Grandstream, Poly (HP) and Yealink? These phones o er many more features than legacy analog phones and are widely supported by VOIP service providers.

6. Would the government entertain proposals from VOIP service providers to license 2,200 calling packages for:

a. unlimited U.S. and Canada calls at an annual fee per user, and or

b. metered calling at a rate per minute?

ANSWER:

1. The government is not an Internet Service Provider (ISP) at NAS Key West. The government would not be opposed to multiple vendor solution submissions.

2. No.

3. Each user has the option to replace their existing phones, however, the government expects the vendor solution(s) to support existing telephones.

4. The government does not oppose the proposed solution.

5. Each user has the option to replace their existing phones, however, the government expects the vendor solution(s) to support existing telephones.

6. The government is open to all VoIP solutions that meet the requirements set forth in the RFP.