Attachment 1 - Performance Work Statement (Rev. 1).pdf

CUI

Performance Work Statement (PWS) Rev. 1 N68520-23-R-0035

24 October 2023

CUI Controlled by: Department of the Navy

Controlled by: FRC East

CUI/Category: Defense

Distribution Statement: C

POC: Jason Mosher, 252.464.8813

Submitted by: Jason Mosher, Contracting Officer’s Representative, FRCE Acquisitions

Technical Point of Contact: Gabe Garcia, Transportation Program Manager, FRCE

Performance Work Statement (PWS)

For

Commander Fleet Readiness Centers

Fleet Readiness Center East (FRCE)

Transportation Support Services (TSS)

CUI/Category: Defense

Distribution Statement: C

POC: Jason Mosher, 252.464.8813

Table of Contents

Table of Contents Page

1.0 Introduction

2.0 Scope

3.0 Applicable Documents

3.1 Department of Defense Specifications

3.2 Department of Defense Standards

3.3 Other Government Documents

3.4 Industry Documents

3.5 Other Applicable Documents

4.0 Requirements

4.1 General Requirements

4.1.1 Communications

4.1.2 Work Location and Facilities

4.1.3 Work Schedule, to include Holidays and Installation Closure

4.1.4 Travel

4.1.5 Management of Contractor Personnel

4.1.6 Program Unique Requirements

4.1.7 Industry Compliance Requirements

4.1.8 ISO/AS Certification

4.1.9 Quality Control Plan

4.1.10 Operations and Performance Report

4.1.11 Safe Work Environment

4.1.12 Warranties and Service Agreements

4.1.13 Fuel

4.2 Security

4.2.1 Citizen Requirements

4.2.2 Investigative Requirements

4.2.3 Security Clearances

4.2.4 Common Access Card (CAC)/Public Key Infrastructure (PKI)

4.2.5 Information Security

4.2.6 Operations Security (OPSEC)

4.2.7 Anti-Terrorism Force Protection and Emergency Management

4.2.8 Access to Air Station and FRCE

4.2.9 Defense Biometric Identification System (DBIDS)

4.3 Functional Areas

4.3.1 Administrative Services

4.3.2 Flight Line Services

4.3.3 Mule Train Services (Route Based)

4.3.4 Mule Services (On Demand)

4.3.5 Forklift Services

4.3.6 Delivery/Tractor Trailer Services

4.3.7 Special Transportation Services

4.3.8 Global TransPark (GTP) Kinston Services

4.3.9 MCAS New River Services

4.3.10 Dispatch Services

4.3.11 Equipment Maintenance Services

ii

4.3.12 Safety and Health

4.3.13 Quality Control

4.4 Standards of Performance

4.4.1 Quality

4.4.2 Timeliness

4.4.3 Contractor’s Activity

4.4.4 Standard

4.4.5 Acceptable Quality Level

4.4.6 Frequency

4.4.7 Standards of Performance - Administrative Services

4.4.8 Standards of Performance - Flight Line Services: Move Aircraft

4.4.9 Standards of Performance - Flight Line Services: 10/10 Preservation Oil Services

4.4.10 Standards of Performance - Flight Line Services: Fuel Services

4.4.11 Standards of Performance - Flight Line Services: Flight Line FOD Removal

4.4.12 Standards of Performance - Mule Train Services (Route Based)

4.4.13 Standards of Performance - Mule Services (On Demand)

4.4.14 Standards of Performance - Forklift Services

4.4.15 Standards of Performance - Delivery/Tractor Trailer Services

4.4.16 Standards of Performance - Special Transportation Services

4.4.17 Standards of Performance – Global TransPark (GTP) Kinston Services

4.4.18 Standards of Performance – MCAS New River Services

4.4.19 Standards of Performance - Dispatch Services

4.4.20 Standards of Performance - Equipment Maintenance Services

4.5 Workload Forecast

5.0 Government Furnished

5.1 Services

5.2 Training

5.3 Property

5.4 Preventive and Corrective Maintenance

6.0 Ancillary Information

6.1 Acronyms

6.2 Definitions

6.3 Pickup and Delivery Locations

6.4 Contract Data Requirements List (CDRLs)

CUI/Category: Defense

Distribution Statement: C

POC: Jason Mosher, 252.464.8813

CUI

1.0 INTRODUCTION: This is a Performance Work Statement (PWS) for Transportation Support Services (TSS) as required by the Fleet Readiness Center East (FRCE), Marine Corps Air Station (MCAS) Cherry Point, Havelock, NC.

FRCE is an industrial facility that reworks, repairs, and overhauls aircraft, engines, and components for both United

States and foreign military customers. Its mission is “Generating Combat Air Power for America’s Marines and Naval

Forces.”

The FRCE is comprised of the following: Production, production support, administrative buildings, and various support buildings located along “A” Street, and outlying buildings located on “C” Street, Cryogenics Road, leased properties, and Buildings 4841 and 4930 on the opposite side of the runway from FRCE.

Since 1943, FRCE (formerly the NAVAIR Depot Cherry Point, NC, the Naval Air Depot) has provided maintenance, engineering, and logistics support for a variety of aircraft, engines, and components for all branches of the U.S. Armed Forces and foreign militaries. The FRCE performs depot-level repair, maintenance, and support services for the H-1, H-46, H-53, AV-8, F-35 and V-22 aircraft, engines (T58, T64, T400 and F402) and components. In-service repair is also provided for the C-130, H-60, and EA-6B aircraft. The FRCE’s Integrated

Management System (IMS) is registered to the following standards: ISO 9001, ISO 14001, AS9100, AS9110 and

OHSAS 18001.

2.0 SCOPE: The Contractor is required to perform the functions listed below in support of the FRCE’s transportation requirements.

Administrative Services

Flight Line Services

Mule Train Services

Mule Services

Forklift Services

Delivery/Tractor Trailer Services

Special Transportation Services

Dispatch Services

Equipment Maintenance

3.0 APPLICABLE DOCUMENTS. The Contractor shall ensure they are using the most current version available.

3.1 Department of Defense specifications

DoD 5220.22-M National Industrial Security Program Operating Manual, (NISPOM) 28 Feb 2006

DoD 5400.7-R Freedom of Information Program Chapter 3 (pages 31-42) Sep 1998

DoDI 5230.24 Distribution Statements on Technical Documents, Change 1, Effective 28 Apr 2016

DoDM 5200.01 DoD Information Security Program: Controlled Unclassified Information (CUI) Vol.

4 (enclosure 3 pages 11-18) 24 Feb 2012

SECNAV 5510.30C Personnel Security Program Jan 2020

SECNAV M-5510.36 Information Security Program, 30 Jun 2006

OPNAVINST 3440.17A Navy Installation Emergency Management Program, 1 Aug 2014

3.2 Department of Defense standards

DODM 4140.01 Vol. 1, DOD Supply Chain Material Management Procedures - Operational

Requirements

29 Code of Federal

Regulations (CFR) 1904

Recording and Reporting Occupational Injuries and Illnesses

41 Code of Federal

Regulations (CFR) 101

Federal Property Management Regulations

41 Code of Federal

Regulations (CFR) 102

Federal Management Regulation

NAVAIR 15-01-500 Preservation of Naval Aircraft

NAVAIR 00-80T-96 U.S. Navy Support Equipment Common Basic Handling and Safety Manual

NAVAIR 00-80T-109 Aircraft Refueling NATOPS Manual

EM 385-1-1 Safety and Health Requirement Manual, U.S. Army Corps of Engineers

3.3 Other Government documents (e.g., NAVAIR Documents)

Command Operating Policy Memorandum, 6 September 2017

Air Station Order 5560.6 Installation Access

COP JC111-001 Contractor Check-in and Check-out process

FRCEASTINST 3140.3 Destructive Weather

FRCEASTINST 3710.1 Fleet Readiness Center East Air Operation Procedures

FRCEASTINST 4030.1 Preservation, Packaging and Packing Program

FRCEASTINST 4500.2 Survey Procedures

FRCEASTINST 4790.11 Foreign Object Damage Prevention

FRCEASTINST 4790.9 Electrostatic Discharge Control/Prevention Program

FRCEASTINST 4855.8 Quality Assurance Procedures

FRCEASTINST 4855.1 Fleet Readiness Center East Integrated Management System Business Manual

FRCEASTINST 5000.1 Visitor/Contractor Site Specific Rules and Compliance

FRCEASTINST 5090.1 Environmental Compliance Manual

FRCEASTINST 5100.2 Occupational Safety and Health Manual

FRCEASTINST 5102.2 Unified Emergency Response Plan

FRCEASTINST 5211.2 Privacy Act

FRCEASTINST 5355.1 Drug-Free Work Place Program

FRCEASTINST 5500.1L Security Manual

FRCEASTINST 5560.1 Parking Policy

FRCEASTINST 5720.4 Business Sensitive Information Handling Procedures

FRCEASTINST 10290.1 Tool Control Program

FRCEASTINST 10345.2 Aviation Fuel Contamination Prevention

FRCEASTINST 11300.2 Energy Conservation Program

FRCEASTINST 12000.5 Proper Wearing Apparel for Persons Entering Fleet Readiness Center East

FRCE SOP 4460.1 Parts and Material Handling

NAVAIRINST 5370.4A Naval Air Systems Command Hotline Program

SECNAVINST 12720.1A Equal Employment Opportunity and Diversity Program/Division

3.4 Industry documents

ISO 9001 Quality Management Systems

ISO 14001 Environmental Management Systems

AS9100 Quality Systems

AS9110 Quality Management Systems

OHSAS 18001 Occupational Health and Safety

3.5 Other applicable documents

DD 200 Financial Liability Investigation of Property Loss

FRCEAST 5090/20 Maintenance Contractor Hazardous Material Inventory

FRCEAST 10290/16B Daily Tool Inventory for Flight Check

FRCEAST 11200/2 Vehicle Maintenance Checklist

FRCEAST 13700/213 (06/05) Support Equipment Transaction Report

NAVAIR 00-80T-109 Fig 12-5 Aircraft Refueling Dispatch Log

NAVAIR 00-80T-109 Fig 13-1 Daily Aircraft Refueling Equipment Checklist

NAVAIR 00-80T-109 Fig 13-2 Weekly Aircraft Refueling Equipment Checklist

NAVAIR 00-80T-109 Fig 13-3 Monthly Aircraft Refueling Equipment Checklist

NAVAIR 00-80T-109 Fig 13-5 Filter/Separator Pressure Drop Log

NAVAIR 00-80T-109 Fig 13-6 Filter/Separator Pressure Drop Graph

NAVFAC 9-11240/13 12-69 Operator's Inspection Guide and Trouble Report

Optional Form 99 FAX Transmittal

4.0 REQUIREMENTS: The Contractor shall provide all the services described in this PWS to the FRCE activities, detachments, tenants, and customers located at the FRCE, MCAS Cherry Point, adjacent and outlying areas, and temporary travel locations. The Contractor shall provide all personnel, equipment, materials, supervision, management, and any other resources necessary to fulfill the requirements, except those specified as Government

Furnished Property (GFP – Attachment 3) and Government Furnished Services. These requirements include operation of material handling equipment (MHE), weight handling equipment (WHE), ground support equipment

(GSE), garrison mobile equipment (GME), and supporting administrative and maintenance services.

4.1 General Requirements.

4.1.1 Communications – Contractor personnel shall be capable of maintaining real-time communications, both voice and data transfer capabilities, with Contracting Officer’s Representative (COR) and the FRCE

Transportation Technical Point of Contact (TPOC) during working hours whether at Contractor work site or on travel.

4.1.2 Work Location and Facilities.

4.1.2.1 Work Location: 100 percent of work will be performed at the Government sites and zero percent of work will be performed at the Contractor site. Government sites include FRCE activities, detachments, tenants, and customers located at the FRCE, MCAS Cherry Point, adjacent areas, outlying areas and temporary travel locations. Adjacent areas are those in the Town of Havelock, NC. Outlying areas are any location within a 200 mile driving radius of the FRCE, MCAS Cherry Point. Outlying areas include, but are not limited to, locations such as: Camp Lejeune (Jacksonville, NC); Raleigh Durham Airport, Raleigh, NC; MCAS New River, Jacksonville, NC; GTP Kinston, NC; and Norfolk, VA. Temporary travel locations outside of the 200 mile driving radius are required and include, but not limited to, FRCE Detachment at MCAS Beaufort, SC, Warner-Robins AFB, GA and NAS Patuxent River, MD. Temporary travel locations are limited to Delivery/Tractor Trailer Services

(paragraph 4.3.6) and are not to exceed (NTE) 104 total times per year between all temporary travel locations. The

MCAS New River complex includes its adjacent and outlying areas as defined in the FRCE Integrated Management

System Business Manual (FRCEASTINST 4855.1), and support requirements are outlined in Paragraph 4.3.9. The

Global TransPark (GTP) Kinston support requirements are outlined in Paragraph 4.3.8.

4.1.2.2 Meeting: The Contractor shall provide support for meetings at Government locations provided throughout the FRCE as directed by customer support requirements.

4.1.2.3 The Contractor shall ensure that its employees use utility conservation practices as defined in

FRCEASTINST 11300.2, Energy Conservation Program. The Contractor shall operate under conditions that preclude the waste of utilities.

4.1.2.4 The Contractor shall not place hazardous materials in dumpsters. The Contractor shall comply with FRCEASTINST 5090.1 Environmental Compliance Manual for disposal of hazardous materials.

4.1.2.5 Recycling. The Contractor shall participate in the FRCE recycling program in accordance with FRCEASTINST 5090.1, Environmental Compliance Manual, and will recycle paper, cardboard, and aluminum products by depositing them in designated recycling receptacles.

4.1.2.6 Base Regulations. All Contractor personnel employed in performance of this contract, or any representative of the Contractor, entering the MCAS, FRCE, or Government spaces off-site shall abide by the

Security/Access Requirements identified in Section 4.2 of this PWS.

4.1.2.7 The Contractor shall safeguard all Government property in work areas, and shall secure all

Government material in the Contractor’s possession when not under direct physical control of Contractor employees. The Contractor shall comply with DFARS 252.245-7002 Reporting Loss of Government Property (JAN

2021) for Government equipment if lost, missing, stolen, damaged, or destroyed while in the Contractor’s possession. See Contract Data Requirement List (CDRL) A001 – Exhibit A.

4.1.2.8 The Contractor shall ensure that its employees do not remove Government property from the

FRCE or adjacent and outlying areas.

4.1.2.9 The Contractor shall establish and implement methods of ensuring that all keys and keycards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. The

Contractor shall not duplicate keys issued to the Contractor by the Government. The Contractor shall report a lost key or key card immediately to the COR and FRCE Security.

4.1.2.10 The Contractor shall prohibit the opening of locked areas by the Contractor’s employees to permit entrance of people other than the Contractor’s employees who are engaged in the performance of assigned work in those areas.

4.1.2.11 The Contractor shall establish and implement methods to ensure that its employees do not reveal any lock combination to unauthorized persons.

4.1.2.12 Fire Prevention. The Contractor shall become familiar and comply with FRCE fire prevention and reporting in FRCEASTINST 5100.2, Occupational Safety and Health Manual. The Contractor shall be cognizant of and observe all requirements for handling and storage of combustible supplies and material in accordance with this instruction.

4.1.2.13 Vehicle and Equipment Operations. The Contractor shall operate motor vehicles and equipment in any area serviced by the Contractor under the requirements of this PWS in accordance with applicable laws and regulations. After calling “911” if necessary, Contractor personnel shall report all vehicle and equipment accidents associated with performance of work under this PWS to FRC Security and Safety personnel and the COR as soon as safety allows.

4.1.2.14 Before any Contractor personnel operates any assigned equipment he or she shall conduct an operational check of the equipment in accordance with FRCEAST Form 11200/2. For 10/10 preservation trucks, the

Contractor shall perform daily checks prior to use in accordance with the NAVAIR 0080T-109 Aircraft Refueling

NATOPS Manual, Chapter 13 and complete the daily checklist of Figure 13-1 in the NAVAIR 00-80T-109.

Samples shall be taken and inspected in accordance with NAVAIR 15-01-500 Preservation of Naval Aircraft. The

10/10 preservation truck daily checklist shall be signed off by the person performing the inspection and their supervisor or relief supervisor. The Government will train and annually certify personnel assigned to operate vehicles and equipment on the airfield in operation and runway protocol of hand-held radios.

4.1.2.15 The Contractor shall perform equipment servicing and minor maintenance and repair on

Government-provided equipment and normal operator maintenance and servicing on office-type equipment (such as toner, imaging unit and transfer roller replacement). Upon notification from the COR or TPOC, the Contractor shall prepare, crate or palletize, load, deliver, and offload such equipment to a location designated by the COR or TPOC for disposal or repair.

4.1.2.16 Chain of Custody Requirements. In the performance of this PWS, Contractor employees shall

NOT sign the DD Form 1348 (Issue Release/Receipt Document) or any other document indicating the condition of nor the acceptance of goods or services transported and delivered. Contractor employees may be required (for example, deliveries to building 147) to sign a log book upon completion of delivery. Contractor employees may be required to utilize a delivery log book, for example, deliveries from building 148. The sole purpose and use of any logbook used by the Contractor is to indicate the date/time goods were delivered and picked up, ensuring that designated receiving personnel acknowledge deliveries and are aware of the location of those goods delivered. The log book does not indicate the condition of nor the acceptance of any goods or services transported and delivered.

4.1.2.17 Badges and Passes. The Government shall exercise full and complete control over granting or denying employee badges and passes. The Contractor shall account for all Government passes and security identification badges issued to Contractor personnel. The Contractor shall ensure that all departing Contractor personnel turn in passes and employee badges to FRCE Security by close of business on the employee’s last day of work. Contractor personnel with the appropriate security badges may have access to designated work areas in the performance of this contract.

4.1.2.18 Documented proof of all required training, certifications, and licensing listed in the contract shall be made available by the Contractor upon request by the Government.

4.1.3 Work Schedule, to include holidays and installation closure.

4.1.3.1 Work schedule: The Contractor shall provide the required services and staffing coverage to meet the requirements of this PWS. In order to provide continuous transportation support, a staggered schedule may be established.

A workweek will begin at 0001 hours Saturday and end 2359 hours the following Friday. A normal work schedule will consist of five, eight-hour workdays. An accelerated or alternative work schedule may be required to support production requirements. An accelerated work schedule workweek shall consist of 4, 10-hour workdays. Friday shall be considered part of the weekend during an accelerated work schedule. An alternative work schedule shall consist of eight, nine-hour workdays, one eight-hour workday, and one day off every other week. Any non-normal work schedule will be referred to as a Compressed Work Schedule (CWS).

First shift shall begin at or after 0500 hours with second shift beginning at or after 1300 hours. Staggered start times may be required to provide an overlap between shifts in an effort to prevent a loss or delay in requested support.

Any overlap between shifts shall not reduce availability of services during any shift.

Pre-shift and Post-shift may be required. Pre-shift start time will be two hours prior to first shift scheduled start time. Post-shift end time will be two hours after second shift scheduled end time. Pre/Post-shift Contractors must be qualified to perform Aircraft Moves, Mule (On-Demand), Forklift and limited Dispatch Services (Telephone, walk-in, and fuel request). Pre/Post-shift may include all service requirements within this PWS.

Staggered shift start times may be required. Staggered shift start times shall be limited to Delivery/Tractor Trailer, Special Transportation, and Dispatch Services as they may extend into the first few hours of second shift or prior to first shift starting.

A Third shift may also be required. When required, third shift will take the place of Pre/Post-shift. Third shift working hours shall begin at or after 2100 hours.

Weekend and holiday shift work may also be required. Weekend work may require a first and second shift. This work will not reduce the workload or requirement for weekday support. The schedule for weekend support will be made available the day prior to the end of the workweek for planning and scheduling purposes. Holiday work is extremely limited and generally only applies to performance of efforts related to public health, safety, or matters related to national security, for example in emergency weather preparations. The Contractor shall be available in emergency conditions to meet any of these after-hours requirements.

The above mentioned work schedules are provided for reference. A shift shall be defined as a period of 8, not to exceed 12, working hours. Shifts may also include Saturdays, Sundays, and holidays. Such services may include any or all of the requirements within this PWS. The Contractor has the flexibility to determine who works these shifts outside of the normal first and second shift, so that no Contractor employee exceeds a total of 80 hours per two week pay period.

Each shift shall include at a minimum two, 15-minute breaks. Breaks will be conducted two hours after start of shift and two hours before the end of shift. No breaks shall be combined with lunch or performed at the start or end of any shift. Lunch will be scheduled within the first six hours of a shift and shall be staggered to provide continuous coverage of services during the shift. Lunch breaks shall be no longer than 1-hour nor shorter than 15-minutes in length.

The Contractor shall have equipment ready for operation prior to the start of each shift. Prior to the end of each shift, all operators are to return to designated muster locations, perform vehicle checklists, properly stow vehicles and equipment, engage in general clean up, and follow all daily shutdown requirements set by the Government. No

Contractor shall start work greater than five minutes or end work greater than 15 minutes before schedule shift work hours to account for vehicle checklists, stow equipment, and daily startup/shutdown requirements.

For informational purposes, the majority of services are required during normal first shift (~84%) with ~10% required for the normal second shift and ~6% for weekend or holiday shifts. Accelerated shift workload will vary and is estimated to be ~75% on first shift with ~20% on second shift and ~5% for weekend or holiday shifts.

4.1.3.2 Holidays: The Government observes the following holidays:

New Year’s Day, January 1

Martin Luther King’s Birthday, the third Monday in January

President’s Day, the third Monday in February

Memorial Day, the last Monday in May

Juneteenth, June 19

Independence Day, July 4

Labor Day, the first Monday in September

Columbus Day, the second Monday in October

Veteran’s Day, November 11

Thanksgiving Day, the fourth Thursday in November

Christmas Day, December 25

In the event any of the above holidays occur on a Saturday, Sunday or scheduled Regular Day Off (RDO) during a

CWS, then such holiday shall be observed in accordance with COR’s direction.

4.1.3.3 Installation closure: When Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, Contractor personnel assigned to work at that facility performing non-mission essential work in support of such Federal employees shall also be excused.

Generally, Contractor personnel may not perform work on-site at a Government facility without supervision from

Federal personnel. In very limited circumstances, work being performed by Contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations. The circumstances permitting work being performed by Contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security.

4.1.3.3.1 In the event of destructive weather, FRCEASTINST 3140.1 governs MCAS Cherry

Point and FRCE closure for bad weather. Personnel can call 252-464-8333 or 252-466-2911 for information on closures. Local radio and TV stations also may broadcast bad weather notification. If the FRCE is shut down, the

Government will not normally require the Contractor to work any shifts that day. However, under some circumstances covered by FRCEASTINST 3140.1, the Government may require the Contractor to continue working or report for work, regardless of shut down. If the FRCE has been shut down, the Contractor shall contact the COR to determine if the Contractor is required to report to work for any shifts that day. The Contracting Officer must concur with any determination that work being performed by Contractor personnel is mission essential.

4.1.3.3.2 In the event of early dismissal, per FRCEASTINST 3140.1 and the PWS, the

Contractor shall comply with general requirements for occupants, activities, and Departments on board MCAS

Cherry Point and FRCE (e.g., securing spaces, material, and equipment; unplugging electrical equipment; etc.) and provide transportation services to support Activities and Departments in complying with this instruction. When early dismissal is applied to all shifts, such as a “59-minute”, all preceding shifts shall adjust working hours to accommodate the early dismissal and maintain constant services during working hours with minimal interruptions between shifts.

4.1.3.4 Overtime: Overtime is not authorized. However, a staggered shift, weekend, and holiday work may be required as indicated in Paragraph 4.1.3.1 of this section.

4.1.4 Travel: Temporary travel to other locations in support of platform tasking is required. Temporary travel locations include Naval Air Station Oceana, Norfolk, Virginia, MCAS Beaufort, South Carolina, and NAS

Patuxent River, Maryland. This list is not all inclusive as locations may change over the life of the contract.

4.1.5 Management of Contractor Personnel: The Government neither supervises Contractor employees nor controls the method by which the Contractor performs the required tasks. Under no circumstances will the

Government assign tasks to, or prepare work schedules for individual Contractor employees. The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services.

4.1.5.1 The Contractor shall ensure their personnel adhere to their own ISO procedures, conform to the FRCE’s IMS in performance of their duties, and notify the COR upon observance of any behavior constituting fraud, waste, or abuse by a Contractor or Government employee.

4.1.5.2 The Contractor shall attend meetings determined necessary by the COR, TPOC or the

Contracting Officer to discuss performance related issues and provide means of resolution. The COR or TPOC will communicate this to the Contractor.

4.1.5.3 Minimum Operator Qualifications. The Contractor shall document, maintain and provide records as required by audit personnel of all operator, transportation and equipment qualifications. The Contractor shall determine that the individuals can safely perform the specific operations for which they are certified based on their job requirements. The Contractor shall certify that all of its employees are fit to work after a doctor’s physical examination. This shall be provided at award of the contract and for any new employees hired after award, and be valid for a period not to exceed five years. In addition, Contractor personnel operating transportation equipment in the performance of services under this contract shall be capable of:

Lifting up to 45 lbs. without assistance

Vision of at least 20/40 in each eye, with or without corrective lenses

Vision requirements include color vision, depth perception, peripheral vision, and ability to adjust focus.

Work in all types of weather, including extreme hot/cold temperatures and humid climates

Walking, climbing, stooping, kneeling, crouching, reaching and bending during a work shift

Dusty and noisy work environments that require wearing of Personal Protective Equipment (PPE) such as safety toed shoes, hearing protection, and gloves during a work shift

Operate a handheld VHF radio

Maintain a valid State Driver’s License

4.1.5.4 Licensing. All Contractor operators must comply with the licensing requirements of the State of North Carolina and any local, state and federal laws. Contractors operating GFE in performance of this contract shall be certified by the Contractor and at the Contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. This certification shall include physicals and drug testing.

4.1.5.4.1 Commercial Driver’s License (CDL). Operators of 10/10 preservation oil trucks (“10/10 trucks”), low boys and vehicles able to carry 16 or more passengers shall hold a valid CDL with appropriate endorsements. CDL endorsements required in support of this contract may include:

P-Passenger

H-Hazmat

N-Tanker (Required for X-Endorsement)

X-Combination (Hazmat & Tanker)

4.1.5.4.2 10/10 preservation truck operators shall be trained by the Contractor at the Contractor expense in accordance with Part III of NAVAIR 00-80T-109 chapter 8, section 8.2.1 and 8.2.2. Contractor must have a valid CDL with X endorsement to drive the 10/10 preservation truck.

4.1.5.4.3 Equipment License & Training. The Contractor will license operators for equipment which training is required (i.e., all GSE, forklifts, and electric carts). The Contractor will reference FRCEASTINST

4790.17 as a guideline for establishing a training and licensing program. The Contractor shall be responsible for ensuring any and all re-certification occurs prior to expiration and that adequate certified and licensed personnel are available to perform the work at all times. At a minimum a valid Class C Driver’s License is required to operate any mobile equipment in support of this contract. All Flight Line operations on any Air Station property require a valid Airfield Vehicle Operator Course (AVOC) license.

4.1.5.4.4 Oversize Load Escort License. Escorts required for Oversize Load transport will be provided at the Contractors expense. Oversize Load Escort personnel will be qualified as required by the North

Carolina Department of Transportation (NCDOT). The Contractor shall be responsible for ensuring any and all re-certifications occur prior to expiration and a minimum of two licensed personnel are available to perform the work at all times. Oversize Loads will be limited to North Carolina based FRCE locations.

4.1.5.5 Standards of Conduct. All personnel employed by the Contractor in the performance of this contract, or any agent of the Contractor entering the Government installation, shall obey all regulations of the site where the work is being performed, including MCAS Cherry Point, the FRCE, or any other outlying facility.

4.1.5.5.1 Dress Code. The Contractor shall ensure their personnel comply with FRCEASTINST

12000.5, Proper wearing apparel for persons entering FRCE.

4.1.5.5.2 Use of Drugs. The Contractor shall establish a Drug Free Workplace Program in accordance with FRCEASTINST 5355.1.

4.1.5.6 The Government reserves the right to remove from the job site, or deny access to the FRCE, any Contractor employee who endangers or threatens to persons or property. In such cases, the COR will advise the

Contractor of the reason for the removal or the denial of access to the FRCE.

4.1.6 Program Unique Requirements

4.1.6.1 The FRCE has established a goal of providing a safe, secure, and environmentally sound workplace for every civilian, military, Contractor, and visitor at all FRCE facilities. To that end, the FRCE has adopted and implemented additional safety programs to improve safety, quality, environmental, and security measures. All individuals who enter or work in this facility are required to comply with all federal, state, local, and site specific safety, environmental, quality and security requirements, and the terms of FRCEASTINST 5000.1 and

Enclosure (1) of that instruction.

4.1.6.2 Any visitor/Contractor not willing to acknowledge receipt of FRCEASTINST 5000.1

Enclosure (1), and document willingness to comply, shall not be authorized entrance to the facility. Any individual authorized to enter the facility, but later found not to comply with these requirements will be asked to immediately halt work. Actions that may be taken by FRCE due to noncompliance may include the removal of that individual’s authorization to enter the facility. All personnel shall document their receipt and review of the information listed in

Enclosure (1) annually.

4.1.7 Industry Compliance Standards

4.1.7.1 The FRCE is participating in the Occupational Safety and Health Administration (OSHA)

Voluntary Protection Program (VPP). One of the requirements for participation in the program is that the FRCE collects and retains data from all Contractors whose total workforce consisted of ten or more employees at any time during the past calendar year and who are performing work on-site at FRCE totaling 1,000 or more hours in any quarter (refer to https://www.osha.gov/dcsp/vpp/). The required data includes the Contractor’s Total Case Incidence

Rate (TCIR) for recordable nonfatal injuries and illnesses and their Days Away from Restricted work activity, or job

Transfer (DART) rate for the past three calendar years. This information will be placed on file at the FRCE for possible OSHA review under the VPP Program. The Contractor shall deliver a Voluntary Protection Plan (VPP-

TCIR/DART) Report for Total Case Incidence Rate/Days Away Restricted Time (TCIR/DART) in accordance with

CDRL A002 (Exhibit A).

4.1.7.2 Foreign Object (FO) is defined as any article or substance alien to the aircraft or assembly which is allowed to invade the product. Foreign object damage (FOD) is the damage that occurs due to these FOs.

All FRCE work sites shall be maintained in such a manner as to prevent FOD to aircraft and aircraft components in accordance with FRCEASTINST 4790.11. Work sites shall be kept clean at all times. All debris, scrap material, tools, and equipment shall be cleared from the work site as work progresses. At no time shall hoses, power cords, materials, etc. be permitted to create tripping hazards in areas of the work site.

4.1.7.3 In those cases where a Contractor supervisor determines that solving a safety or health problem is beyond their control, but within the control of the FRCE, the Contractor shall notify the appropriate point of contact identified in FRCEASTINST 5000.1, Enclosure (1).

4.1.7.4 All Contractor employees performing work on site at FRCE shall immediately report any safety, security, or environmental violation to their Contractor supervisor, as well as the FRCE

Safety/Security/Environmental Offices provided in FRCEASTINST 5000.1 and Enclosure (1) of that instruction.

The initial FRCE notification can be made via phone or e-mail and should include as many applicable details as possible (date, time, identification numbers, tags, company, etc.). This initial notification shall be made as soon as possible. A safety incident will require the Contractor to complete and submit an incident memo to the appropriate point of contact identified in the contract, with a copy to FRCE Safety Office within twenty-four hours of accident/incident). This incident memo will include the full name of the person involved in the incident, age, sex, and job title, the name of the employing company and the contract number and title. In addition, this memo will include the severity of the illness or injury, indirect cause(s) of the accident and whether personal protective equipment was available and used.

4.1.7.5 Contractor supervisors shall take the FRCE Environmental Management System Awareness training (EMS & Me) available on the external FRCE Web Page at http://www.navair.navy.mil/frce/ and convey the information to their personnel prior to entry into FRCE and annually thereafter. This training shall be documented with course name, date completed, employee name and signature. Contractor personnel may use company training completed documents (as long as the information requested is provided) or request a copy of FRCE training sheets via the Contract Project Manager. In addition, the Contractor shall ensure that employees are trained sufficiently in environmental protection and safety to ensure compliance with all Federal, State, and local laws and Department of the Navy regulations and instructions as required by this PWS.

4.1.7.6 All Contractors and subcontractors working within FRCE shall develop and operate an effective Occupational Safety and Health Plan in accordance with CDRL A003 (Exhibit A).

4.1.7.7 When entering into FRCE industrial areas, Contractor personnel shall wear the

PPE required for that area. PPE includes hearing protection, eye protection, and safety shoes. PPE will not be provided by the Government. Contractor personnel without the appropriate PPE will not be allowed access to the facility.

4.1.7.8 Personnel working on the flight line must be continuously alert, and stay clear of helicopter and jet operations in progress.

4.1.7.9 The Contractor shall report completion of required training as well as area/task specific training. Information on completion of this training will be forwarded to the TPOC or COR.

4.1.7.10 In the instance of any mishap or near miss as it relates to the performance of this contract, regardless whether damage occurred to personnel or property, the Contractor will complete a Mishap Report in accordance with CDRL A004 (Exhibit A).

4.1.8 ISO/AS Certification. The Contractor and all subcontractors shall be ISO 9001 or AS 9100 certified and must have obtained certification from an accredited Registrar approved by the International Accreditation

Forum (IAF), or the ANSI-ASQ National Accreditation Board, or equivalent. The Contractor shall maintain this certification throughout the duration of the contract, and shall ensure all subcontractors maintain their certifications as well. The TPOC shall ensure that Contractor personnel comply with the FRCE's ISO registered IMS in performance of their duties.

4.1.9 Quality Control Plan (QCP). This PWS identifies acceptable performance levels, including quality and schedule standards. The Contractor shall be responsible for the quality of the services provided to the

Government in accordance with the Quality Control Plan (QCP). The QCP must include a detailed process for monitoring and documenting the performance requirements and standards identified in this PWS and in accordance with CDRL A005 (Exhibit A). The QCP shall list the contents of the monthly quality data for use in generating the

Operation and Performance Report (CDRL A006 – Exhibit A).

4.1.10 Operations and Performance Report. The Contractor shall provide an operations and performance status report, in accordance with CDRL A006 (Exhibit A). Operations and Performance Reports will include the minimum essential information that the Government would need to act on the Contractor’s report. In almost all cases not requiring a form, a clear, concise letter report from the Contractor is sufficient.

http://www.navair.navy.mil/frce/

4.1.11 Safe Work Environment. The Contractor shall maintain a safe work environment in FRCE work areas in accordance with FRCEASTINST 5100.2, Occupational Safety and Health Manual and other requirements as set forth in this contract. If the Contractor fails or refuses to promptly comply with safety requirements, the

Government may issue an order stopping all or part of the work until the Contractor takes satisfactory corrective action. Such a stop work order shall not constitute a basis for an adjustment or equitable adjustment to the contract, nor shall it constitute a basis for an extension of the period of performance. The costs incurred by the Contractor due to any such stop work order shall be considered unallowable costs.

4.1.12 Warranties and Service Agreements. Where manufacturers’ commercial warranties or service agreements exist, the Contractor shall deliver vehicles and equipment covered by warranty or service agreements to the service provider on behalf of FRCE. The Contractor shall report difficulties with manufacturer warranties and service agreements to the TPOC or COR. The Contractor shall not repair equipment under warranty or service agreement without TPOC or COR approval. The Government will furnish the Contractor warranty and service agreement information on all GFP (Attachment 3).

4.1.13 Fuel. The Government will furnish operating fuels for GFP (Attachment 3) used in performance of services specified in this contract. The Government will not provide fuel used for transport of Contractor employees between their domicile and their duty station. The Contractor shall coordinate with the COR or TPOC for the required quantities and sources of motor gasoline (MOGAS), natural gas fuel, and diesel. The Contractor shall utilize such Government provided fuels to the maximum extent possible. However, should it be impracticable for the Contractor to utilize such fuels, etc., as provided on-site at MCAS/FRCE, due to location, the Contractor may check out and utilize a Government maintained ("Fleet" or "GSA", as applicable) card in order to fuel Government owned vehicles in performing its responsibilities. The Contractor shall return (i.e., check-in) the card as soon as practicable after return with the Government vehicle and maintain documentation records of any authorized expenditures.

4.2 Security

4.2.1 Citizenship Requirements: Only U.S. citizens may perform under this contract. If the Contractor cannot find qualified U.S. citizens to perform the work, the Contractor shall submit a citizenship waiver request with justification to the Government Security Office. The waiver request shall include:

The individual's name, date and place of birth, position title, and current citizenship.

A statement that a qualified U.S. citizen cannot be hired in sufficient time to meet the contractual requirements.

A statement of the unusual expertise possessed by the applicant.

A statement that access will be limited to a specific Government contract (specify contract number).

A statement that the Contractor has obtained an export license for the information required to perform the contract.

4.2.2 Investigative Requirements: Unclassified: All Contractor personnel must be eligible to perform Non-

Critical Sensitive work as defined by SECNAV 5510.30C. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Office of Personnel Management. The Contractor shall submit a request for personnel security investigation to the Government Security Office. The Government Security Office shall initiate the Contractor’s Electronic Questionnaire for Investigations Processing (eQIP), shall do a preliminary screening of the Contractor’s eQIP for suitability and derogatory information. The Contractor employee shall provide all requested information pursuant to the Privacy Act of 1974. The Government Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor’s eQIP. In such cases, the Contractor employee may not perform on the Contract.

4.2.3 Security Clearances. Contractor personnel do not need access to classified material. However, within

30 calendar days of award, the Contractor shall review and comply with requirements in FRCEASTINST 5500.1L, Security Manual concerning Contractor employees who may need access to restricted areas, sensitive information, and sensitive unclassified system operations.

4.2.4 Common Access Card (CAC)/Public Key Infrastructure (PKI), System Authorization Access Request

Navy (SAAR-N).

4.2.4.1 SAAR-N: All Contractor personnel requiring access to Government Information Technology

(IT) systems shall have an approved SAAR-N Form OPNAV 5239/14 (Rev Sep 2011) on file, and complete required Annual Information Awareness Training. New employees must submit their SAAR-N forms within 30 days of their first day of work. SAAR-N forms shall be submitted to the COR or the TPOC.

4.2.4.2 CACs / Local Badges: Contractor CACs and facility specific identification badges will be issued by the Government to on-site Contractor personnel and shall be worn so that the CACs are visible at all times while personnel are at the Government site. The Contractor shall furnish all requested information required to facilitate issuance of identification badges and shall conform to FRCEASTINST 7561.1. All CACs and identification badges issued to Contractor employees shall be returned to the Government Security Department at the Government site in accordance with FRCEASTINST 7561.1 following completion of the contract, relocation or termination of an employee, or upon request from the COR. The Government will provide the Contractor access to

Government facilities, as required, for performance of tasks under this contract. Contractor personnel shall comply with FRCEASTINST 5500.1L.

4.2.5 Information Security

4.2.5.1 Public Release: No information pertaining to this contract shall be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved in accordance with DFARS 252.204-7000 DISCLOSURE OF INFORMATION (OCT 2016).

4.2.5.2 Loss, Compromise or Electronic Spillage of Classified or Controlled Unclassified

Information: All instances of loss, compromise and electronic spillage of classified or controlled unclassified information shall be reported to the COR, TPOC and Government Security Office within 24 hours of the incident occurring.

4.2.6 Operations Security (OPSEC): The Contractor shall comply with all FRCE OPSEC program instructions, guidance and contribute to organization-level OPSEC efforts. The Contractor shall include OPSEC as part of its ongoing security awareness program and take all required activity OPSEC training. The Contractor shall protect identified critical information, sensitive unclassified information and activities, which, if divulged, could further compromise classified or sensitive information or operations, or degrade the planning and execution of operations performed by the RO and Contractor in support of the mission. The Contractor shall provide their own

OPSEC Plan in accordance with CDRL A007 (Exhibit A). While performing aboard NAVAIR or NAVAIR sites, the Contractor shall:

Comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts, Include OPSEC as part of its ongoing security awareness program and take all required Agency training

Protect sensitive unclassified information and activities, which could compromise classified information or operations, or degrade the planning and execution of operations performed by the RO and Contractor in support of the mission.

4.2.7 Anti-Terrorism Force Protection and Emergency Management: The work performed on this contract is not Emergency Essential in accordance with OPNAVINST 3440.17A and Government Emergency Management, Antiterrorism or Continuity of Operations Plans. Contractor personnel shall comply with all Government

Emergency Management, Antiterrorism and Continuity of Operations Plans and directives.

Contractor personnel shall not report for work at Government facilities upon declaration of Force Protection

Condition CHARLIE or in any event or emergency where Government official’s direct curtailment of operations to

“Mission Essential Only”. All Contractor personnel assigned to a Government facility shall complete annual

Antiterrorism (Level One) and Active Shooter training.

4.2.8 Access to Air Station and FRCE. Performance of this requirement requires access to MCAS

Cherry Point and the FRCE. Contractor personnel shall follow all procedures for access to the Air Station in accordance with Air Station Order (ASO) 5560.6 and FRCE Instruction 5000.1, Enclosure 1. Separate access requests are required for Base Access and FRCE access. Please note, due to the Real ID Act, some state driver’s licenses will not be accepted without a second form of identification, such as a passport.

4.2.9 Defense Biometric Identification System (DBIDS). MCAS Cherry Point NC has implemented a new installation access control system, DBIDS. This implementation is also in effect at Marine Corps Base Camp

Lejeune and MCAS New River in Jacksonville NC.

4.2.9.1 The latest information and news regarding DBIDS, and how to enroll or pre-enroll, can be found at https://dbids-global.dmdc.mil/enroll#!

4.2.9.2 New Contractors requiring over 60 days access will receive a credential valid for up to one year.

4.2.9.3 New Contractors requiring access for less than 60 days will receive a temporary paper pass.

4.2.9.4 Current Contractors converted to DBIDS will be valid for the remainder of the contract (not to exceed 5 years), but individuals will be re-vetted each year.

4.2.9.5 Contractor personnel who are issued a Common Access Card (CAC) as a requirement for their positions (specifically access to the Navy Marine Corps Intranet), no action is required as you will be automatically enrolled in DBIDS when the CAC is initially scanned at the gate.

4.2.9.6 Flight line access will be granted at the Physical Security office using procedures in place.

4.2.9.7 For questions pertaining to DBIDS, contact the MCAS Cherry Point Contractor Vetting Office at 252-466-4685/5921/3066/3461, or the MCB Camp Lejeune Contractor Vetting Office at 910-450-5977.

4.3 Functional Areas. The functional area approach is not a reflection or indicator of any current or required…