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Date:

Equipment Procurement and Sustainment (EPaS) Pre-Solicitation Conference

Equipment Procurement and Sustainment (EPaS) Pre-Solicitation Conference

10 January 2019

Distribution Statement A - Approved for public release; distribution is unlimited.

DRAFT RFP N68335-19-R-0015

Use or disclosure of this information is subject to the restriction on the title page of this document

Welcoming Remarks

Ms. Adrienne Somerville AIR-6.1 Business Operations Director, Commander Fleet Readiness Centers

33Use or disclosure of this information is subject to the restriction on the title page of this document 3

Agenda 10 January 2019 0800 – 0830 Registration/Meet and Greet

0830 – 0930 Welcome/Opening Remarks……………. Ms. Adrienne Somerville

Ms. Amy Cannello

0930 – 1000 EPaS Overview……………...….…………Camille Dunton

Felicia Williams

1000 – 1045 Break/Networking/Submit Written Questions

1045 – 1300 EPaS Draft RFP All Sections ...................Charles Gill

1300 – 1400 Lunch/Submit Written Questions

1400 – 1500 Vendor Networking/NOTE: EPaS Team convenes (separate room)

1500 - 1515 Break

1515 – 1630 Q&A Session

1630 Closing Remarks ………………………….Ms. Adrienne Somerville

44Use or disclosure of this information is subject to the restriction on the title page of this document 4

Revised Agenda 10 January 2019 0800 – 0830 Registration/Meet and Greet

0830 – 0930 Welcome/Opening Remarks……………. Ms. Adrienne Somerville

Ms. Amy Cannello

0930 – 1000 EPaS Overview……………...….…………Camille Dunton

Felicia Williams

1000 – 1045 Break/Networking/Submit Written Questions

1045 – 1300 EPaS Draft RFP All Sections ...................Charles Gill

1100 – 1230 Lunch/Submit Written Questions

1230 – 1330 Vendor Networking/NOTE: EPaS Team convenes (separate room)

1330 - 1345 Break

1345 – 1445 Q&A Session

1500 Closing Remarks ………………………….Ms. Adrienne Somerville

55Use or disclosure of this information is subject to the restriction on the title page of this document 5

Ground Rules

• Sign-in

• Silence all electronic devices

• No recording or photography allowed

• Informational briefing only, unclassified

• Written questions collected at each break, before lunch and addressed during Q&A session

• Slide deck and attendee list will be posted to FBO

• Facility Information

66Use or disclosure of this information is subject to the restriction on the title page of this document 6

The Journey - COMFRC Industry Exchange Days Synopsis

Hosted by FRCSW, FRCE, and FRCSE on 6-7 March, 17 & 19 April 2018

164 vendors and over 64 government employees attended

55 surveys received; Additional positive commentary was received via email

Communicated equipment challenges

Shop tours conducted

Networking session conducted

77Use or disclosure of this information is subject to the restriction on the title page of this document 7

FRC Industry Exchange Events 6 - 7 March 2018, 17 & 19 April 2018

Leadership Overview

Purpose of the event

To provide our Industry Partners with insight into the support equipment, test equipment, and tooling challenges that the Enterprise faces

Emphasis was placed on:

Strengthening Gov to Gov and Gov to industry relationships Desires to have Industry assist with

RBA gap efforts Continued engagement with AIA member companies and small businesses

88Use or disclosure of this information is subject to the restriction on the title page of this document 8

FRC Shop Tours

Increase focus on FRC need and concerns

Use or disclosure of this information is subject to the restriction on the title page of this document

Opening Remarks

Ms. Amy Cannello N8 Requirements and Capabilities Director, Commander Fleet Readiness Centers

Use or disclosure of this information is subject to the restriction on the title page of this document

EPaS Overview

COMFRC Rapid Acquisition Cell Mr. Dane Abbott

Ms. Camille Dunton Ms. Felicia Williams

1111Use or disclosure of this information is subject to the restriction on the title page of this document 11

EPaS - Scope

• Commander Fleet Readiness Center (COMFRC) oversees several major depot level maintenance centers

– Fleet Readiness Center Southeast at Naval Air Station Jacksonville, FL

– Fleet Readiness Center East at Marine Corp Air Station Cherry Point, NC

– Fleet Readiness Center Southwest at Naval Air Station North Island, CA

– Fleet Readiness Center Aviation Support Equipment, Solomons Island, MD

• Fleet Readiness Centers (FRCs)

– Industrial facilities that rework, repair, and overhaul various aircraft, engines, components, and support equipment

– Require various industrial plant equipment to adequately support depot level aviation maintenance operations

– Quest to increase productivity, resolve complex challenges, create opportunities for equipment consolidation, footprint reduction, and common solutions across multiple locations

1212Use or disclosure of this information is subject to the restriction on the title page of this document 12

EPaS - Scope

• Intent of this contract action is to procure, replace, upgrade, repair, and maintain industrial plant equipment used in support of the Fleet

Readiness Centers’ industrial operations

• Indefinite Delivery Indefinite Quantity Multiple Award Contract with

Delivery Order/Task Order (DO/TO) Provisions

– Provide acquisition framework necessary to deliver innovative, cost-effective equipment solutions and capabilities

– Leverage a mix of large and small business primes and subcontractors to satisfy mission requirements

– Each specific DO/TO will provide Performance Work Statement (PWS)/Statement of Work (SOW) and associated Quality Assurance Surveillance Plan (QASP) or Surveillance Activity Checklist (SAC)

– Associated performance objectives, deliverables, and thresholds will be delineated in the individual DO/TO PWS or SOW as appropriate

1313Use or disclosure of this information is subject to the restriction on the title page of this document 13

EPaS – Place of Performance

Region 1: Fleet Readiness Center East

Marine Corps Air Station Cherry Point, North Carolina Marine Corps Air Station New River, North Carolina Marine Corps Air Station Beaufort, South Carolina Joint Base McGuire-Dix Lakehurst, New Jersey

Region 2: Fleet Readiness Center Southeast

Naval Air Station Jacksonville, Florida Cecil Commerce Center Jacksonville, Florida Naval Station Mayport, Florida Naval Air Station, Key West Florida Tinker AFB Oklahoma City, Oklahoma Naval Air Station Mid-Atlantic Norfolk, Virginia

Region 3: Fleet Readiness Center Southwest

Naval Air Station North Island, California Naval Air Station Point Mugu, California Naval Air Facility El Centro, California Naval Air Station Lemoore, California Marine Corps Air Station Miramar, California Marine Corps Air Station Camp Pendleton, California Marine Corps Air Station Yuma, Arizona Marine Corps Air Station Kaneohe Bay, Hawaii

Region 4: Fleet Readiness Center Aviation Support Equipment Solomons Island, MD

1414Use or disclosure of this information is subject to the restriction on the title page of this document 14

EPaS - Functional Areas

1. Additive Manufacturing Equipment

2. Ancillary Equipment

3. Balancing Test Equipment

4. Blasting/Sanding Equipment

5. Coating Equipment

6. Fall Protection Equipment

7. Manufacturing and Fabrication Equipment

8. Material Handling Equipment

9. Measurement Equipment

10. Heat Treat Equipment

11. Nondestructive Inspection Equipment

12. Test Equipment

13. Welding Equipment

14. Wet Processing Equipment

1515Use or disclosure of this information is subject to the restriction on the title page of this document 15

EPaS - Requirements

• New and upgraded equipment procurements

– Installation

– Warranty

– Training

• Equipment Repairs

– Non-Emergent Repairs

– Emergent Repairs

– Training

• Equipment Maintenance

– Preventative Maintenance

– Sustainment – Material/Replacement Parts & Industrial Automation/Information

Technology Support/Upgrades

– Installation

– Training

– Calibration

1616Use or disclosure of this information is subject to the restriction on the title page of this document 16

EPaS – Key Takeaways

STRATEGIC SUSTAINABLE FAST FLEXIBLE INNOVATIVE COST EFFECTIVE UNIVERSAL EQUIPMENT

Use or disclosure of this information is subject to the restriction on the title page of this document

EPaS Draft RFP

Mr. Charlie Gill Procuring Contracting Officer NAWCAD Lakehurst 2.5.2.6.3

1818Use or disclosure of this information is subject to the restriction on the title page of this document 18

Disclaimer Statement

• Remarks made by Government officials involved in the Equipment Procurement and Sustainment (EPaS) contract action are not a guarantee of the Government’s course of action

• The information shared today reflects current Government intentions and is subject to change based on a variety of circumstances, including internal and external comments

• The formal solicitation is the only document that should be relied upon in determining the Government’s requirements

1919Use or disclosure of this information is subject to the restriction on the title page of this document 19

Pre-Solicitation Conference Goals

• Exchange information regarding EPaS

– Increase understanding of Government requirement

– Increase efficiency in proposal preparation

– Explain the Government’s proposal evaluation and award process

• Obtain industry’s input

• Elicit interest of prospective companies

2020Use or disclosure of this information is subject to the restriction on the title page of this document 20

EPaS Draft RFP Overview

• Federal Acquisition Regulation (FAR) Subpart 15.3 Source Selection

– Full and open competition with small business reserve at the Fair Opportunity Level

• Multiple awards

• Indefinite Delivery Indefinite Quantity

• 5-year base ordering period extendable to 8 years through 1-year option exercises

• The cumulative total of all DOs/TOs issued pursuant to all multiple award contracts issued under this solicitation shall not exceed $248,940,660

• Anticipated minimum guarantee $1,000

• Firm Fixed Price (FFP), Cost Plus Fixed Fee (CPFF) and Cost

2121Use or disclosure of this information is subject to the restriction on the title page of this document 21

EPaS Draft RFP Overview

• Orders pursuant to FAR Subpart 16.5 Fair Opportunity

• Flexibility to use different funding types on DOs/TOs

• Contains all clauses applicable to FFP, CPFF and Cost

• Specific terms and conditions are to be determined at DO/TO level

• Numerous fill-in clauses to be completed at task order level, as applicable

2222Use or disclosure of this information is subject to the restriction on the title page of this document 22

Section B Highlights

• Each ordering period will have a total of 42 total Contract Line Item Numbers (CLINS)

0001 – 0042 Base Period (Consists of 5 Years)

1001 – 1042 Option Period 1 (Total of 1 Year)

2001 – 2042 Option Period 2 (Total of 1 Year)

3001 – 3042 Option Period 3 (Total of 1 Year)

• The 42 CLINS will have will have a total of 3 CLINS for each contract type per Functional Area

Example: Functional Area 1

CLIN 0001 Functional Area 1 - Firm Fixed Price

CLIN 0002 Functional Area 1 – Cost Plus Fixed Fee

CLIN 0003 Functional Area 1 – Cost Reimbursement

Example: Functional Area 2

CLIN 0004 Functional Area 2 - Firm Fixed Price

CLIN 0005 Functional Area 2 – Cost Plus Fixed Fee

CLIN 0006 Functional Area 2 – Cost Reimbursement

2323Use or disclosure of this information is subject to the restriction on the title page of this document 23

Section C-G Highlights

Section C

– SOW defines scope for all DOs/TOs

Section F

– Period of performance

• Initial 5 years

• Total 8 years, if all options are exercised

– Technical point of contact

• One assigned across all IDIQ contracts

• Individual assigned for each DO/TO

– Contracting Officer’s Representative/Technical Point of Contact

• Individual assigned for each DO/TO

2424Use or disclosure of this information is subject to the restriction on the title page of this document 24

Section H Highlights

Task/Delivery Order Procedures

• Authorized Contracting Officers: N68335

• TO/DO Terms and Conditions

• Ordering Procedures

• TO/DO Period of Performance: May not exceed 8 years from the date that the EPaS basic contracts were issued

Award of Delivery Orders on a Small Business Set-Aside

Basis

• EPaS TO/DO Contracting Officers may, at their discretion, set-aside orders for requirements under the EPaS IDIQ for small business concerns.

• Each individual requirement will be assessed to determine whether it is appropriate to be set-aside for small business.

2525Use or disclosure of this information is subject to the restriction on the title page of this document 25

Prime Contractor Subcontracting

• Maintain efficient and meaningful competition

• Government’s mechanism to control Primes entering into subcontract relationships

Small Business Subcontracting

• The Small Business subcontracting goals negotiated under each TO/DO awarded to a large business will be incorporated into Section H of the TO/DO.

• Each time subcontracting goals are established on a new TO/DO, the goals in the Individual Subcontracting Plan for the basic contract of that large business prime will be updated by modification to the basic contract to reflect the cumulative total subcontracting goals of all TOs/DOs issued to that prime.

2626Use or disclosure of this information is subject to the restriction on the title page of this document 26

Rolling Admissions

• The objective of on-ramping is to maintain competitive sources for TOs/DOs and/or to obtain additional capabilities, technologies and equipment related services.

• The objective of off-ramping is to reduce administrative burden and costs for the Government and contractors and to maintain streamlined and efficient processes on the contract.

Multiple Award Contract Ombudsperson

• Deputy Assistant Secretary of the Navy - Acquisition and Procurement

Security Requirements

• DD Form 254 required at DO/TO level, as applicable

Requirements for Accounting System

2727Use or disclosure of this information is subject to the restriction on the title page of this document 27

Section J Highlights

Section J

– Attachment 1 EPaS Quality Assurance Surveillance Plan

– Attachment 2 L-1 Solicitation Question and Response Form

– Attachment 3 L-2 PP-1 Past Performance Information Form

Attachment 4 L-3 PP-2 Contractor Performance Assessment

Questionnaire

– Attachment 5 L-4 Self-Certification

Use or disclosure of this information is subject to the restriction on the title page of this document

EPaS Draft RFP Sections L-M

Mr. Charles Gill

NAWCAD Lakehurst 2.5.2.6.3

2929Use or disclosure of this information is subject to the restriction on the title page of this document 29

* Draft RFP Page

Source Selection Objectives

• Conduct a comprehensive, fair, and consistent evaluation of proposals

• Ensure delivery of quality, timely products to the Fleet at the best value for the taxpayer

3030Use or disclosure of this information is subject to the restriction on the title page of this document 30

Sections L and M

• Proposal Instructions (Section L)

– Identifies what to put in the proposal and in what format

– Understanding and following the Proposal Instructions in Section L will ensure that Offerors develop a good proposal.

• Evaluation Factors for Award (Section M)

– Identifies what will be evaluated.

Proposals should use the same paragraph format as provided in Section L

3131Use or disclosure of this information is subject to the restriction on the title page of this document 31

Draft Section L EPaS Proposal Structure

• Maximum Page Count – As indicated for each volume

• Annexes are used to provide supporting data

Volume Number Volume/Annex Title Volume 1 Technical Volume 2 Contract Administration Volume 3 Past Performance Annex A Small Business Annex B Past Performance Contract Reference Documentation

3232Use or disclosure of this information is subject to the restriction on the title page of this document 32

EPaS Proposal Submission

• Original Paper Copy

– Naval Air Warfare Center Aircraft Division, Lakehurst, NJ

– Each volume shall be provided separately in a 3 ring binder.

– Separate binders for Technical Volume (Volume 1) shall be submitted for each Functional Area the Offeror is proposing to.

– If submitting a proposal for multiple Functional Areas, the Offeror shall only submit one Contract Administration Volume (Volume 2) to cover all Functional Areas.

– Separate binders for Past Performance (Volume 3) shall be submitted for each Functional Area the Offeror is proposing to.

• Electronic Copies

– 2 sets of CD-ROMs (1 marked "Original”, 1 marked “Backup”)

– Naval Air Warfare Center Aircraft Division, Lakehurst, NJ

– Electronic copy takes precedence

3333Use or disclosure of this information is subject to the restriction on the title page of this document 33

• The Government intends to make multiple awards to each and all qualifying Offerors found in each Functional Area.

• A qualifying Offeror is an Offeror that is determined to be a responsible source, submits a technically acceptable proposal that conforms to the requirements of the solicitation, and the PCO has no reason to believe would be likely to offer other than fair and reasonable pricing.

• To be eligible for a EPaS MAC Delivery Order/Task Order award, the Offeror must be a EPaS awardee in the Functional Area in which the Delivery Order/Task Order is being solicited.

• The Government will assign a Technical rating of “Acceptable” to a proposal that meets the requirements identified in 1.1 (Technical Capability), 1.2 (Management), and 1.3 (Small Business Utilization Plan) for each Functional Area proposed.

• The Government will assign a Technical rating of “Unacceptable” to a proposal that does not meet the above requirements of the solicitation.

• Failure to address part or parts of the Technical factor caused by a lack of information may result in the Government assessing the proposal as Unacceptable.

• The Government may eliminate an Unacceptable proposal from the competition at any time during the evaluation process.

• Only Offerors who receive a Technical Rating of “Acceptable” along with a Past Performance rating of at least “Satisfactory Confidence” or “Neutral Confidence” will be awarded a contract.

Draft Section M Part A General

3434Use or disclosure of this information is subject to the restriction on the title page of this document 34

Evaluation Ratings

Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal does not meet the requirements of the solicitation.

Technical Ratings: The Technical Rating assignments reflect the Government's assessment of the Offeror’s technical solution for meeting the Government’s requirement

Past Performance Relevancy Ratings: More relevant past performance will typically be a stronger predictor of future success and have more influence on the past performance confidence assessment than past performance of lesser relevance.

Very Relevant Present/past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Present/past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.

Not Relevant Present/past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

3535Use or disclosure of this information is subject to the restriction on the title page of this document 35

Evaluation Ratings

Performance Confidence Assessment Rating: Performance Confidence Assessment rating assignments reflect the Government’s confidence that the Offeror will successfully perform the solicitation’s requirements based on the Offeror’s recent and relevant past performance record.

Substantial Confidence

Based on the Offeror’s recent/relevant performance record, the Government has a high expectation that the Offeror will successfully perform the required effort.

Satisfactory Confidence

Based on the Offeror’s recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

Neutral Confidence No recent/relevant performance record is available or the Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned.

Limited Confidence Based on the Offeror’s recent/relevant performance record, the Government has a low expectation that the Offeror will successfully perform the required effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

3636Use or disclosure of this information is subject to the restriction on the title page of this document 36

Principal Entities

– The following entities are defined as

“principal entities”

(a) the Prime contractor (which includes the Joint Venture (JV)) and

(b) JV Members

– Only principal entities will be used in the Technical evaluation

3737Use or disclosure of this information is subject to the restriction on the title page of this document 37

The Government intends to evaluate each proposal and award a contract without discussions

– Initial offer should contain the Offeror’s best terms from a technical standpoint

3838Use or disclosure of this information is subject to the restriction on the title page of this document 38

However, if it is in the Government’s best interest, the Government reserves the right to conduct discussions and request proposal revisions

If an Offeror submits an acceptable initial proposal and the Government establishes a competitive range, the Government will:

(1) inform the Offeror of the acceptability of its proposal and that the Offeror need not change its proposal and

(2) request the Offeror to confirm its interest in receiving a EPaS MAC award

Part A General - Discussions

3939Use or disclosure of this information is subject to the restriction on the title page of this document 39

The Government will assign a rating of “Acceptable” to a proposal that meets the requirements identified in:

1.1 Technical Capability;

1.2 Management;

1.3 Small Business Utilization Plan

Technical Evaluation Rating

4040Use or disclosure of this information is subject to the restriction on the title page of this document 40

• The Offeror met all of the required information specified in the applicable Functional Area table in which they are submitting proposal for. Additionally, the Offeror demonstrated that it has the capability to deliver products of that functional area.

Evaluation Elements 1.1 - Technical Capability

4141Use or disclosure of this information is subject to the restriction on the title page of this document 41

Evaluation Elements 1.2 – Management

The Offeror provided a description of its organizational structure and management approach that clearly identifies the roles and responsibilities of personnel and subcontractors, lines of authority, span of control and communication strategies.

The Offeror provided its approach for managing, overseeing, and executing cost, schedule, and performance on future TOs/DOs at the COMFRC sites located at but not limited to Jacksonville, FL, Cherry Point, NC, North Island, CA, and Solomons Island, MD.

4242Use or disclosure of this information is subject to the restriction on the title page of this document 42

• A Small Business Utilization Plan containing three

(3) elements: (1) an approach to identifying Small Business Concerns, (2) process for determining the extent of participation of Small Business Concerns, and (3) any process improvements.

Evaluation Elements 1.3 - Small Business Utilization Plan

4343Use or disclosure of this information is subject to the restriction on the title page of this document 43

General Proposal Preparation

- Guidance -

• Structure your proposal in accordance with the Proposal Instructions

• Be attentive to all parts of the RFP

• Provide clear and concise responses

4444Use or disclosure of this information is subject to the restriction on the title page of this document 44

Typical Proposal Shortfalls

• Proposal Instructions are not followed

– Information not provided in the way it was requested

– Too little information

– Too much information

• Statements in the proposal are not well supported

• Proposals are not well organized

– Proposal does not follow instructions/structure and makes the evaluator search for the information

• Points of Contact are not current

• DUNS/CAGE Codes references do not match

• Information provided does not support claims of compliance

• Proposal is non-compliant to the requirements

4545Use or disclosure of this information is subject to the restriction on the title page of this document 45

Summary

• Help the evaluators understand your proposal

– Evaluators will not guess or search for information

• Ensure traceability and consistency between the Volumes and Annexes within the proposals

• Provide only data and information that is relevant in a concise and direct manner

– Follow the instructions in Section L

The Government intends to award on initials, do NOT assume you will have a chance to clarify ambiguities during Discussions

Use or disclosure of this information is subject to the restriction on the title page of this document

Contract Administration

Mr. Charles Gill

NAWCAD Lakehurst 2.5.2

4747Use or disclosure of this information is subject to the restriction on the title page of this document 47

• Offeror Representatives and Information

– Prime (includes JV)

• Government Agency Information

– DCMA

– DCAA

– Paying Office

• Accounting System Adequacy

• Small Business Individual Subcontracting Plan

Volume 2 - Contract Administration

4848Use or disclosure of this information is subject to the restriction on the title page of this document 48

• Terms and Conditions

– Exceptions

– Deviations

• Model Contract Documents

– Original signed SF 33 and all SF 30s

– Signed Representatives, Certifications and Acknowledgements, OR

– Online Representations and Certification Application

Volume 2 - Contract Administration

Use or disclosure of this information is subject to the restriction on the title page of this document

Past Performance

Mr. Charles Gill

5050Use or disclosure of this information is subject to the restriction on the title page of this document 50

Complete the Past Performance Information Form, Attachment L-2, for each past performance reference performed within three (3) years of the solicitation release date.

No more than five (5) Past Performance Information Forms as the Prime Contractor shall be submitted, no more than two (2) forms for each principal subcontractor shall be submitted, and/or no more than two (2) forms for each JV team member shall be submitted.

Prime contractor shall submit written consent from its principal subcontractor(s) and JV team member(s) that will allow the Government to coordinate any past performance issues directly with the Offeror.

Volume 3 – Past Performance

5151Use or disclosure of this information is subject to the restriction on the title page of this document 51

If a Contractor Performance Assessment Report (CPAR) exists for multiple years for the same contract/order, all periods of performance within the three (3) year period, for that contract/order, will be used for evaluation.

If a CPAR does not exist for a past performance reference, the Offeror shall submit a Contractor Performance Assessment Questionnaire, Attachment L-3, to the Program Manager who is the Assessing Official.

Instructions shall be included for the Program Manager to send completed questionnaires within two (2) weeks of its receipt via e-mail to the Contract Specialist noted in the posted solicitation.

Volume 3 – Past Performance

Use or disclosure of this information is subject to the restriction on the title page of this document

Summary Remarks

Mr. Charles Gill

5353Use or disclosure of this information is subject to the restriction on the title page of this document 53

• All information related to N68335-19-R-0015 will be posted to FedBizOpps

• Submit all questions in writing by 17 January 2019, COB to be considered for the development of the FINAL RFP

• Pre-Solicitation Conference Question Response Form, under the Pre-Solicitation Conference and Draft RFP Attachment Section of FedBizOpps announcement

Charles Gill charles.gill1@navy.mil

LeAnn Spann leann.spann@navy.mil

• Responses posted to FedBizOpps www.fbo.gov

Summary Remarks

5454Use or disclosure of this information is subject to the restriction on the title page of this document 54

• Address submitted written questions

• Ground Rules

– Silence all electronic devices

– No recording permitted

– Taking notes is permitted

– Submission of written questions

Q&A Session

Use or disclosure of this information is subject to the restriction on the title page of this document

Closing Remarks

Ms. Adrienne Somerville AIR-6.1 Business Operations Competency

National Director

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