RFP Attachment 3 - Past Performance Questionnaire.pdf

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ATTACHMENT 3 – PAST PERFORMANCE QUESTIONNAIRE N65236-17-R-0002

Competition Sensitive DATE:___________

For Official Use Only Page 1 of 4

NIWC – Atlantic ALAN BATES, CODE 22410

CONTRACTS DEPARTMENT,

P.O. BOX 190022, NORTH CHARLESTON, SC 29419-9022

TO: AGENCY:

PHONE: EMAIL:

INFORMATION REQUEST

PAST PERFORMANCE

This office is currently in the process of awarding a competitive service contract. [CONTRACTOR NAME] has provided your name and organization as a reference regarding [CONTRACTOR’S NAME] record of past performance under Contract No.

[CONTRACT NO.]. Specifically, we are looking for past performance information regarding the following areas:

a.) Quality of Product or Service - Conformance to contract requirements, specifications and standards of good workmanship, accuracy of reports, appropriateness of personnel, and technical excellence;

b.) Schedule - Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction, completed on time, including wrap-up and contract administration, no liquidated damages assessed;

c.) Cost Control - Within budget, current accurate and complete billings, actual cost/rates reflect closely to negotiated cost/rates, cost efficiency measures, adequate budgetary internal controls;

d.) Management - Effective management, businesslike correspondence, responsive to contract requirements, prompt notification of problems, reasonable/cooperative behavior, flexible, proactive, effective Contractor recommended solutions, timely award and management of subcontracts, effective small/small disadvantaged business subcontracting program.

1. In order for our team to compile its evaluation, we request that you complete the attached survey form and email it, along with any other pertinent information, NO LATER THAN Wednesday, September 11, 2019, to alan.bates@navy.mil. Any relevant information you have would be vital in our assessment of the aforementioned

Contractor.

Respectfully, Alan Bates

Contract Negotiator

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For Official Use Only Page 2 of 4

CONTRACTOR PERFORMANCE EVALUATION SURVEY

CONTRACTOR NAME: CONTRACT NUMBER:

EVALUATION PERIOD: DELIVERY ORDER NO.:

GOVERNMENT TECHNICAL REPRESENTATIVE:

Name (print) Code Phone

Please read the statements below, indicating your relative level of agreement in the box provided:

EXCEPTIONAL

VERY

GOOD SATISFACTORY MARGINAL UNSATISFACTORY

1. QUALITY OF PRODUCT OR SERVICE:

(a) Assess the contractor’s conformance to contract/order requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, or safety and health standards)

(b) The Contractor submitted accurate reports.

(c) The product or service provided meet the specifications of the contract/order.

2. SCHEDULE:

Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g., efforts that contribute to or affect the schedule variance).

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3. COST CONTROL:

Assess the contractor’s effectiveness in forecasting, managing, and controlling contract/order cost.

NOTE: For statements indicating “Exceptional” or “Unsatisfactory,” please provide a brief explanation on the attached page.

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CONTRACTOR PERFORMANCE EVALUATION SURVEY CONTINUED

EXCEPTIONA

L

VERY

GOOD

SATISFACTO

RY

MARGINA

L

UNSATISFACTOR

Y

4. MANAGEMENT:

(a) Assess the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, Engineering Change Proposals (ECPs), or other UCAs), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction..

(b) Assess the contractor’s success with timely award and management of subcontracts.

(c) Assess the extent to which the contractor discharges its responsibility for integration and coordination of all activity needed to execute the contract/order; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by contract/order;

communicates appropriate information to affected program elements in a timely manner.

(d) Assess the contractor’s performance in selecting, retaining, supporting, and replacing, when necessary, key personnel.

NOTE: For statements indicating “Exceptional” or “Unsatisfactory,” please provide a brief explanation on the attached page.

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For Official Use Only Page 4 of 4

CONTRACTOR PERFORMANCE EVALUATION SURVEY CONTINUED

For statements indicating “Exceptional” or “Unsatisfactory in the previous sections, please provide a brief explanation below.

NARRATIVE EXPLANATION: