Draft_TH-XX_ATS_CIS_PWS_Addendum_A.pdf

TH-XX AIRCREW TRAINING SERVICES (ATS)

Addendum A

DRAFT PERFORMANCE WORK STATEMENT (PWS)

CONTRACTOR INSTRUCTIONAL SERVICES (CIS)

At

Naval Air Station (NAS) Whiting Field, Milton, FL

Prepared By:

NAVAL AIR WARFARE CENTER

TRAINING SYSTEMS DIVISION

Code 1.3

Orlando, FL 32826-3224

Draft Addendum A – TH-XX ATS PWS CIS i

TABLE OF CONTENTS

GENERAL DESCRIPTION

PURPOSE

APPLICABLE DOCUMENTS

Government Documents Non-Government Documents/Industry Standards

MOBILIZATION

RESPONSIBILITIES

Personnel

MEETINGS

Post Award Conference Pre-CSD/CSD

CONTRACTOR SUPPORT DATE (CSD)

CONTRACTOR INSTRUCTION

TRAINER FACILITY

Spaces Office Equipment/Furniture Services Site Access Government Installation Work Schedule Classified Material. None

FORMS

Issuance Records, Reports and Reporting

CONTRACT INSTRUCTOR (CI) RESPONSIBILITIES

CI Primary Responsibilities CI Additional Support Responsibilities CI Collateral Responsibilities CI Qualifications

CI TRAINING

Initial Training Testing and Certification CI Training Jacket Replacement Training Proficiency Training

CONTRACTOR-PROVIDED FSTD SUPPORT RESPONSIBILITIES

CONTRACTOR PERSONNEL

Site Manager (SM)/Alternate Site Manager Contract Instructors (CIs) Language Requirement Conduct and Appearance Safety/Security Backup Support

TECHNICAL/TRAINING DATA

Validation

TRAINER NON-AVAILABILITY

QUALITY CONTROL

ii

ANNUAL CONTRACTOR PERFORMANCE REVIEWS/ANNUAL SITE REVIEWS

SCHEDULING

CIS SCHEDULING AUTHORITY

CIS SCHEDULING

CIS SCHEDULES

CIS Schedule Daily Schedule

ADJUSTMENTS OF INSTRUCTION SCHEDULE

MAKE-UP OF CHARGEABLE LOST INSTRUCTION

ADDITIONAL INSTRUCTION TIME (AIT)

LOST TRAINING HOUR REPORT

CONTRACTOR PERFORMANCE

MONITORING AND EVALUATION

INSTRUCTION FACTOR (IF)

Chargeable Lost Instruction (CLI) Units Schedule of Deductions

PERFORMANCE REQUIREMENTS SUMMARY (PRS CHART 5.8)

Column (1); Required Service Column (2); Standard Column (3); Standard Maximum Allowable Degree of Deviation from Requirement AQL Column (4); Lot Size Column (5); Method of Surveillance Column (6); Maximum Payment % For Meeting the AQL

GOVERNMENT QUALITY ASSURANCE SURVEILLANCE (QAS)

Methods

CRITERIA FOR EVALUATING PERFORMANCE

Determining the Number of Defectives That Will Cause Reduced Payment Acceptance of Re-Performance or Late Performance

CONTRACTOR PAYMENT

Performance Within AQL Performance Outside AQL

EXAMPLES OF PAYMENT COMPUTATIONS

Payment Method One Payment Method Two

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Work Statement

For TH-XX ATS

Contractor Instructional Services (CIS)

GENERAL DESCRIPTION

Purpose

This PWS specifies the requirements to provide Aircrew Training Services (ATS) for the

TH-XX community located at NAS Whiting Field, Milton, FL. Ground-based helicopter pilot training will be performed by Contract Instructors (CIs) and TRAWING 5 Instructor Pilots (IPs).

CIs and IPs shall utilize contractor-provided Flight Simulation Training Devices (FSTDs), associated classroom, and other training methods to produce and evaluate a US (or other Nation)

Naval Aviator who has acquired the knowledge and skills required to graduate the TH-XX program. This service shall include instruction, operation, and curriculum support as required by the Government (as specified below).

Additionally, the contractor shall provide:

Contractor-provided FSTDs necessary to support training as detailed in this PWS

All support personnel required to install, operate and maintain the contractor-provided

FSTDs in the government facilities described in this PWS, any additional personnel required for supervising and administering the required training, and any other personnel as needed

The Government will provide:

Facilities capable of housing contractor FSTDs, as specified below o No modification to existing facilities shall be required or allowed

All required course curriculum/syllabi

Any additional Government-specific courseware/materials needed for the training of

TH-XX pilots

TRAWING 5 Instructor Pilots as delineated by and necessary to facilitate training outlined in 1500.4XX (or applicable syllabus guide).

Applicable Documents

The following is a list of documents that form a part of this contract to the extent specified herein. In the event of a conflict between documents referenced herein and the contents of this contract, the contents of this contract take precedence. Nothing in this contract, however, supersedes applicable laws and regulations, unless a specific exemption has been obtained.

Government Documents

Commander, Naval Air Forces (CNAF), Naval Aviation Systems Command (NAVAIR), Chief of Naval Air Training (CNATRA), and Commander, Training Wing FIVE

(COMTRAWINGFIVE) instructions

CNAF M-3710.7 series Naval Air Training Operating Procedures

Standardization (NATOPS) General Flight and

Operating Instructions

TH-XX NATOPS

TH-XX NATOPS Pilot’s Pocket Checklist

TH-XX NATOPS Functional Checkflight

Checklist

CNATRA Policies and Support of the Flight

Instructor Training Course

Naval Flight Student Training Administration

Manual

Advanced Multi-Service Pilot Training System

(MPTS) Curriculum

Intermediate Tiltrotor Helicopter MPTS

Curriculum

Advanced Helicopter Flight Instructor Under

Training (IUT) MPTS Curriculum

Helicopter Transition MPTS Curriculum

Training Improvement Program

Flight Instructor Standardization And Training

Program

Flight Training Instruction (FTI) Contact

FTI Instrument and Navigation

FTI Tactical and Formation

COMTRAWINGFIVEINST 3710.8 series

CH-1

Rotary-Wing Operating Procedures (RWOP)

Manual

Federal Aviation Administration (FAA)

Title 14 of the Code of Federal Regulations (14 CFR) Part 60 https://www.ecfr.gov/

Non-Government Documents/Industry Standards

International Organization for Standardization/International Electro-technical Commission

(ISO/IEC)

ISO 9001:2015 Quality Management

ISO/IEC 27002:2005 Information technology - Security techniques - Code of practice for information security management (Redesignation of ISO/IEC

17799:2005)

MOBILIZATION

Responsibilities

During the Mobilization Phase, the Contractor shall be responsible for performing all tasks necessary to assume full performance responsibility at Contractor Support Date (CSD).

Contractor to prepare CDRL A002 as directed.

Personnel

Résumés for all Program Management (PWS 7.2), Site Management (PWS 3.6.1), and CI (PWS

3.6.2) personnel are required to be submitted to the Procurement Contracting Officer (PCO) thirty (30) days after start of Mobilization for review and determination of acceptability.

The cover letter, and attached resume, for proposed personnel shall as a minimum specify:

a. Employee name

b. The position held in the Contractor’s organization (e.g., Program Manager, Site Manager, Lead CI, CI, etc.)

c. Any special qualifications/certifications (NATOPS Instructor, etc.)

d. Planned employment Status (full-time, part-time, on-call)

e. Fully-qualified or needing waivers (specify for what qualification)

f. Department of Labor (DOL) Occupation Code and Title (Service Contract Act Directory of Occupations)

g. Date anticipated to report to the training site

h. Date scheduled to be fully qualified

Résumés shall state specifically how the individual meets PWS qualifications and certifications.

Military experience shall annotate rank/rate, fulfilled positions of leadership, titles, and documented qualification(s) and certification(s) received (e.g., NECs/NOBCs). For CIs, failure to address all PWS qualification and certification requirements may result in a delay in acceptance or rejection of the contractor instructor, thus resulting in a possible deduction and/or an initial poor performance rating in the Contractor Performance Assessment Report (CPARS) at the onset of CSD.

The Contractor shall have all proposed personnel on-board at the training site no later than ten

(10) working days prior to CSD. If the Contractor uses incumbent personnel to meet this requirement, evidence of planned employment can be demonstrated by providing the

Contractor’s Offer Letter and the planned employee’s Acceptance Letter (or candidate employee signed Offer Letter) to the PCO and COR.

Meetings

Post Award Conference

The Contractor shall conduct a Post Award Conference (PAC) within 15 days after contract award at NAS Whiting Field, FL. The purpose of the PAC shall be to establish the framework of contractor and Government interaction during the performance of the contract. PAC agenda

(publish in CDRL B001) topics to include but not limited to:

a. Introduction and contract overview

b. Review of PWS requirements

c. Contractor’s Mobilization Plan and respective responsibilities of all parties

d. Review of Contractor-provided FSTD evaluation and installation schedule (IMS CDRL

B003)

e. CDRL delivery schedule and status

f. Integrated Product Team (IPT) structure, membership, and responsibilities

The PAC shall be coordinated with the Government Program Manager (PM) and Contracting

Officer Representative (COR). Action Items shall be recorded (Conference Minutes CDRL

B002 applies) and follow-up reviews shall be held as necessary to address specific problems.

Pre-CSD/CSD

A joint meeting shall be conducted approximately two (2) weeks prior to CSD to discuss the

Contractor’s readiness and capability to assume full responsibility. Action Items shall be recorded (Conference Minutes CDRL B002 applies) and follow-up reviews shall be held as necessary to address specific problems.

Contractor Support Date (CSD)

The contractor shall be responsible for mobilizing and assuming the performance responsibilities at CSD. The CSD schedule is provided in Section F of this Contract.

CONTRACTOR INSTRUCTION

Trainer Facility

Spaces

The Contractor shall provide its own administrative or other spaces not furnished by the

Government. Such additional spaces shall be external to Government property.

Office Equipment/Furniture

The Contractor shall be responsible for providing any required office equipment or furniture not provided by the Government. Contractor introduced office equipment shall be Energy Star rated and subject to approval by the COR. The contractor shall be responsible for refurbishing/replacing any consumable supplies (e.g. ink cartridges, paper, shredder oil, batteries etc.) for any Office Equipment supplied by the Government.

Services

3.1.3.1 Administrative

The Contractor shall provide all services and supplies for administration of Contractor personnel.

3.1.3.2 Facility Maintenance and Repair

The Contractor shall notify the COR of government provided facility conditions requiring attention. Facility maintenance and repair (not resulting from Contractor neglect or misuse) is at no expense to the Contractor.

3.1.3.2.1 General Housekeeping

The Contractor shall maintain general cleanliness of any Contractor assigned spaces in those spaces assigned/occupied by Contractor personnel. The Contractor shall be responsible for the orderliness and cleanliness of contractor-provided FTDs, trainer areas, Contractor offices/spaces, and other assigned spaces that are solely occupied by the Contractor. The Contractor shall provide all required equipment, materials and supplies to accomplish the tasks of maintaining safe and sanitary conditions of Contractor spaces and shall comply with all station/command recycling policies. The contractor shall use designated smoking areas for consumption of any tobacco products.

3.1.3.3 Telephone/Internet Access/Computer Equipment

The Contractor is responsible for all costs associated with installation and usage charges for telephone and internet access services and equipment not provided by the Government. If the

Contractor desires relocation of Government provided phones or internet access, such relocation shall be subject to Government approval and relocation expenses shall be borne by the

Contractor. The Contractor shall inventory all Government and Contractor provided communication services and report the results at the Pre-CSD meeting for each facility. The

Government will provide access to Government Navy Marine Corps Intranet (NMCI) computers where it is deemed necessary by the COR.

3.1.3.3.1 Information Security Requirements for Protection of Unclassified DoD Information on

Non-DoD Systems

The Contractor shall safeguard unclassified DOD information stored on non-DoD information systems to prevent the loss, misuse, and unauthorized access to or modification of this information. The Contractor shall:

a. Not process DOD information on public computers (e.g., those available for use by the general public in kiosks or hotel business centers) or computers that do not have access control.

b. Protect information by no less than one physical or electronic barrier (e.g., locked container or room, login and password) when not under direct individual control.

c. Sanitize media (e.g., overwrite) before external release or disposal.

d. Encrypt the information that has been identified as Controlled Unclassified Information

(CUI) when it is stored on mobile computing devices such as laptops and personal digital assistants, or removable storage media such as compact disks, using the best available encryption technology.

e. Limit information transfer to Sub-Contractors or teaming partners with a need to know and a commitment to at least the same level of protection.

f. Transmit e-mail, text messages, and similar communications using technology and processes that provide the best level of privacy available, given facilities, conditions, and environment. Examples of recommended technologies or processes include closed networks, virtual private networks, public key-enabled encryption, and Transport Layer

Security (TLS).

g. Encrypt organizational wireless connections and use encrypted wireless connection, where available, when traveling. When encrypted wireless is not available, encrypt application files (e.g., spreadsheet and word processing files), using no less than application-provided password protection level encryption.

h. Transmit voice and fax transmissions only when there is a reasonable assurance that access is limited to authorized recipients.

i. Not post DOD information to Web site pages that are publicly available or have access limited only by domain or Internet protocol restriction. Such information may be posted to Web site pages that control access by user identification or password, user certificates, or other technical means and provide protection via use of TLS or other equivalent technologies. Access control may be provided by the intranet (vice the Web site itself or the application it hosts).

j. Provide protection against computer network intrusions and data exfiltration, including no less than the following:

(1) Current and regularly updated malware protection services, e.g., anti-virus, anti-spyware.

(2) Monitoring and control of inbound and outbound network traffic (e.g., at the external boundary, sub-networks, individual hosts) including blocking unauthorized ingress, egress, and exfiltration through technologies such as firewalls and router policies, intrusion prevention or detection services, and host-based security services.

(3) Prompt application of security-relevant software patches, service packs, and hot fixes.

k. Comply with other current Federal and DOD information protection and reporting requirements for specified categories of information (e.g., critical program information, Personally Identifiable Information (PII), export controlled information) IAW the requirements of the contract.

3.1.3.4 Transportation

The Contractor shall furnish all transportation for their employees/personnel between the trainer facilities and other points of business required in the execution of contract requirements.

Site Access

Government inspectors and personnel may enter those areas assigned to the Contractor for purposes of inspections, or as emergencies arise. Contractor personnel shall abide by local site access control requirements and policies. The Contractor shall immediately inform the

Government of any suspected breach of security or access policies.

Government Installation Work Schedule

The Holidays applicable to this Contract are: New Year's Day, Martin Luther King's Birthday, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

In the event that the contractor is prevented from performance as the result of an Executive Order or an administrative leave determination that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the contractor 's accounting practices. In the event that any of the above holidays occur on a Saturday or Sunday, then such holiday shall be observed as they are by the assigned Government employees at the using activity.

Classified Material. None

Forms

Issuance

The Government will provide all Government forms and records required for Contractor performance under this PWS. The Government will provide initial practical training during the

Mobilization period to Contractor personnel in the use of these forms and reports.

Records, Reports and Reporting

3.2.2.1 Contract Data Requirements List (CDRL).

The Contractor shall be responsible for submitting data listed on each CDRL (DD Form 1423) per Exhibit A and B. For the CDRL requirements, refer to Schedule J. CDRL A001 is to be provided weekly and CDRL A003 monthly.

3.2.2.2 Reports

In addition to the identified CDRLs, the Contractor shall prepare other reports as may be required by the COR relevant to the daily operation and execution of requirements (e.g., Daily

Accomplishment Reports, CI Training Track/Plan, instructional specific reporting, and others as need may arise).

3.2.2.3 Reporting

The Contractor shall be responsible for daily, routine communications with the COR, scheduling authority, functional wing, etc.

3.2.2.4 International Traffic in Arms Regulations (ITAR)

Training for non-US citizens will be required in TH-XX ATS performance. CNATRA HQ and the Naval Education and Training Security Assistance Field Activity (NETSAFA) will coordinate and provide rosters and appropriate FMS case numbers to the contractor (via the

COR) on a weekly basis. The contractor is required to comply with ITAR requirements.

Contract Instructor (CI) Responsibilities

Simulator Flight Instruction – a CI conducts a syllabus training event to a student or students in a

FSTD. The chart below lists the expected Simulator Flight Instructional Hours per Week (HPW) in force at contract award (bolded) and incremental HPWs that the government may move to during execution of this contract. As contractor-provided FSTDs are introduced, simulator flight training requirements will likely increase. With curricula required brief and debrief times of 30 minutes, the simulator flight training Window of CI Operations will be from 0530 until 0030, M-

F and 0700-1530, Saturdays.

Simulator

HPW

Expected hours allocation (M-F)

Expected hours allocation (Sat)

TBD TBD TBD

TBD TBD TBD

TBD TBD TBD

TBD TBD TBD

TBD TBD TBD

TBD TBD TBD

Classroom Flight Instruction – a CI conducts a syllabus training event in a classroom or is a scheduled resource in a Computer-Based Training Learning Resource Center. The chart below lists the expected Classroom Flight Instructional Hours per Week (HPW) in force at contract award (bolded) and incremental HPWs that the government may move to during execution of this contract. Normal classroom hours are 0600-1700, M-F, but CIs may be scheduled for classroom flight instruction anytime during the simulator flight training Windows of CI

Operations noted above.

Classroom

HPW

TBD

TBD

TBD

Note 1: The maximum number of CIs that can be scheduled at any one time is 21. This includes any scheduled Primary or Additional duties (as described below) chargeable against either

Simulator or Classroom HPW.

Military-led Simulator Flight Training – a Military pilot conducts a syllabus training event in a contractor-provided FSTD. The contractor would be expected to provide a short IOS familiarization to the military pilot and to set up initial conditions for the training event, if necessary. Below are listed optional Military-Led Simulator Flight Instructional HPWs that the government may exercise during execution of this contract.

Military-led Simulator

Flight Training

HPW

# of 1.5 Hour events

TBD TBD

TBD TBD

TBD TBD

TBD TBD

TBD TBD

CI Primary Responsibilities

This section addresses duties that usually involve direct CI interface with students and/or training, trainers/equipment (CI is manning trainer/equipment instructor station(s) or providing direct classroom instruction). All work performed by contractor personnel shall be accomplished in accordance with (IAW) the latest version of instructions, standards, and procedures specified in technical data and supplements. Latest procedural changes pertaining to flight procedures

(NATOPS changes, standardization (STAN) notes, etc.) will be coordinated with government representatives in order to ensure correct procedures are utilized. The contractor shall provide

CIs who are qualified in all respects to conduct simulator/classroom instructional services as specified in the schedule that is established by the TW-5 Ground Training Officer (GTO) and

Scheduling Authority, using the simulator and other training aids provided by the government to the degree required to accomplish curriculum requirements. The government reserves the right to revise the curricula as training requirements dictate. Periodically, the existing curricula may be revised and tailored to meet unique training requirements and, when there is no change to CI qualifications, there will be no additional cost to the government. The performance of Primary

Responsibilities is measured by the Instruction Factor (IF). Primary Responsibilities shall be accomplished during scheduled instruction events as described below:

a. Conduct scheduled CI led/supported training for Training Device and Systems Training

(including briefs and debriefs) using traditional and modern tools such as interactive white boards, computers and video projector systems.

b. Evaluate student training/mission performance as required. Debrief students using full replay/debrief capabilities of FSTD utilized for the training event. Submit and finalize electronic student grade sheet in approved CNATRA Training or Learning Management

System during student debrief. If this is not possible due to a system outage, a paper grade sheet will be filled out and the electronic record shall be completed as soon as possible. For prolonged outages, the Site Manager and the GTO form a correction plan.

c. Evaluate and record trainer performance IAW established criteria.

d. Maintain, assess, and recommend improvements to mission scenarios for effectiveness and currency.

e. Review curriculum, assess and recommend improvements to the training program via the appropriate training management officials.

f. Provide classroom instruction and recommendations for improvement, to include tests and test materials, lesson plans, and trainee guides under the guidelines of current directives.

g. Conduct training device operation instruction to personnel as necessary, to include instruction on briefing, debriefing and grading/assessments.

h. Provide academic instruction to include Instructor led lecture discussion for Crew

Resource Management (CRM), Instrument Ground School (IGS), etc., and self-paced

Computer Aided Instruction (CAI) and Computer Based Training (CBT) in support of courses required.

i. Assist with training device inspections and certification programs and other special projects, as required, to include mishap re-creation and testing.

j. Requirements may dictate that CIs perform as NATOPS Instrument Evaluators, or

Assistant NATOPS Instructors (ANI). Contract Instructors may be designated as a

NATOPS Instrument Evaluator or Assistant NATOPS Instructor per OPNAVINST

3710.7 SERIES. Refer to OPNAVINST 3710.7 SERIES for definitions of responsibilities, assignments, qualifications, cognizant authority for designations, and annual requirements for certifications.

3.3.1.1 Training Time Out (TTO)/Drop On Request (DOR)

A student TTO or DOR shall be handled IAW CNATRAINST 1500.4 series.

CI Additional Support Responsibilities

The COR may also task the contractor to perform additional support responsibilities within the exercised stepladder block of hours (i.e., in place of instructing students). Additional duties of an operational/training nature will be assigned by the GTO. Mandatory Government training (e.g.

IAA; PII; Trafficking in Persons, etc.) will be COR directed, scheduled by the GTO, and overseen by the respective COR. CI Additional Support Responsibilities include, but are not limited to the following:

a. Maintenance and improvement of Curriculum/Syllabus/Testing.

(1) Update, modify, and maintain currency of mission scenarios to support specific training. Assess training, syllabus, and mission scenarios for effectiveness and recommend improvements to the training program to the Government.

(2) Assist in updating/creation of feedback information methodology to use for students undergoing training.

(3) Update and recommend new testing instruments to identify training baseline and measure proficiency of training objectives as approved by the COR.

(4) Make recommendations for update(s) and maintain interim changes to curriculum material(s), including but not limited to, tests and test materials, lesson plans, and trainee guides under the guidelines of current directives in each contract.

(5) Review syllabi and recommend changes to the lessons based on NATOPS changes, engineering changes, and evolving mission areas changes.

(6) Provide assistance in the validation of training device Maintenance Action Forms

(MAFs).

b. Miscellaneous.

(1) Assist the Government in training device testing and evaluation with the introduction of weapon systems or Engineering Change Proposals (ECPs) as they affect the training system.

(2) Provide IOS familiarization to Military Pilot Instructors prior to a Military-led

Simulator Flight Training event.

(3) Explain the operation, capabilities and limitations of respective device(s)/training equipment and the aircraft simulated to various tour groups and individuals as may be required by the COR.

(4) Assist in maintaining the Tactical/Technical Publications Library.

(5) Assist students in learning centers on an as-needed, not-to-interfere with scheduled instruction basis.

(6) Attend required scheduled meetings (e.g., Scheduling, Standardization, Government Instructor Pilot/Aircrew, Phase Head, and Intelligence Updates).

CI Collateral Responsibilities

Contractor responsibilities that are not included in PWS paragraphs 3.3.1 and 3.3.2 are responsibilities the Contractor shall meet and accomplish as part of doing business. These responsibilities do not count towards the instructional hours per week. Generally stated, the most basic service that the government is purchasing under this contract is for a qualified CI to conduct a training event in a TH-XX FSTD or lecture on a specific topic. Making and keeping that CI qualified is collateral to that service. CI Collateral Responsibilities include, but are not limited to, the following:

a. Reports and CDRLs

b. Scheduling Coordination

c. Site Management of Contractor Personnel.

d. CI training and maintenance CI training currency/standardization.

e. Instructional material coordination and handling (check-in/out)

f. Instructor preparation for scheduled instruction

g. CI meetings (i.e., Contractor scheduled meetings)

h. Maintaining currency of CI documents/reference instructional materials (NATOPS Flight

Manual (NFM) and NATOPS Pocket Checklist)

i. Maintaining currency and implementing required reading information as specified by the

COR (e.g. Command Plan of the Day and Required Read Board)

j. Completion of grading each student training event, as required

k. Documenting trainee attendance and training accomplishment

l. Evaluating and recording trainer/equipment performance established criteria.

m. Providing assistance in the validation of training device/equipment Maintenance Action

Forms (MAFs).

n. Training, testing and evaluating CIs for certification and training currency maintenance.

o. Complete an annual Standardization, NATOPS Open and Closed book exams.

p. CIs shall be responsible for the general cleanliness and normal housekeeping services of assigned spaces and their immediate work areas.

CI Qualifications

a. Must be, or have been, a Naval Air Training and Operating Procedures Standardization

(NATOPS) qualified helicopter pilot, or Type/model qualified in TH-XX aircraft, or have been a TH-57 simulator instructor within the preceding five (5) years.

b. A CI shall have a minimum of one (1) deployed fleet tour, eight hundred (800) flying hours in any helicopter, and a bachelor’s degree.

c. The contractor may request waivers from the Government regarding any of the above qualifications for an individual on a case by case basis. The COR, through coordination with the GTO, will decide whether to approve or disapprove such a request.

CI Training

Initial Training

Compliance/Accomplishment of requirements for initial CI training is the responsibility of the

Contractor.

Training for prospective CIs will be based on the prospective CI’s currency and experience. The

Site Manager shall present and maintain a training track/plan for each prospective CI to the TW-

5 Training Officer, GTO, and COR for approval, no later than (NLT) two (2) weeks following on-site arrival of the CI. The training track/plan normally will consist of ground school, observing training events, and instructing training events.

3.4.1.1 During the mobilization period, the Government will provide the following training as necessary and applicable:

a. Standard Operating Procedures (SOP)/NATOPS Flight Manual/Pocket Checklist

b. Ground School

c. Course Rules

d. Syllabus Standardization

e. Grading Criteria

f. Basic Simulator Orientation Course

g. Instructor Orientation Course

Testing and Certification

For prospective CIs not currently certified, the Government will provide initial testing of each CI candidate as approved in the training track/plan required above. After successful completion of the Government provided testing, the CI candidate will be certified in writing as qualified to conduct instruction, including any limitations (such as, but not limited to, physical limitations, specific trainer(s), etc.). In addition, testing may also be provided to each CI on an annual basis.

The COR may require testing of CIs on a random basis in order to ensure that the requirements of this PWS are being satisfied. The COR will monitor the quality of instruction performed by the Contractor. The COR may withdraw a CI’s certification for failure to maintain certification standards. The Government will determine final acceptance of CI candidate certification.

3.4.2.1 CI Standardization Check Instructors (SCIs)

The Contractor will provide CI SCIs to perform testing and qualification of each CI candidate.

The Government will provide initial and annual testing of each CI SCI. SCI will be designated in writing by the Government. SCIs will provide annual testing of each CI.

3.4.2.2 CI Testing

A CI must successfully complete the TH-XX NATOPS open book, closed book, and boldface exams. A CI must understand the training device operation, TH-XX mission, crew procedures, tactics, curriculum change forms, and all Navy generated training publications. CIs shall attend initial and recurrent annual government provided Crew Resource Management (CRM) training.

After successful completion of testing, the CI candidate will be certified in writing as qualified to conduct instruction, including any limitations (such as, but not limited to, physical limitations, specific trainer(s), etc.).

CI Training Jacket

The Contractor shall maintain a training jacket on each CI, which will, at a minimum, include a training track/plan for CIs not fully certified in their weapon system(s), documentation of training received, and signed documentation of certification by the government. Training jackets shall be made available to the COR upon request and provided as a review item in Government

Annual Site Reviews.

Replacement Training

Training of replacement personnel is the responsibility of the Contractor on a not-to-interfere with scheduled training basis.

Proficiency Training

Training required for each CI to maintain proficiency to meet the requirements of this contract is the responsibility of the Contractor. This includes any and all necessary training to ensure

Subject Matter Expert (SME) currency.

Contractor-provided FSTD Support Responsibilities

As noted in paragraph 1.1, the contractor is responsible to provide all required support (to include operation and maintenance personnel) for its Contractor-provided FSTDs in the government’s facilities. The contractor shall maintain its FSTDs in accordance with industry best practices, and federal, state and military base laws and policies. Supplied availability must meet 100% of CNATRA scheduled training events within the CI window of training operations, accounting for brief/debrief times (i.e. 0600-2359 M-F and 0730-1500 Sat).

Contractor Personnel

Contractor Personnel for this contract for whom resumes shall be submitted during mobilization are identified below (and later in PWS 7.2). Once approved, no substitutions or additions will be made unless necessitated by compelling reasons including, but not limited to: an individual's illness, death, termination of employment, declining an offer of employment (for those individuals proposed as contingent hires), or family friendly leave. In the event of changes in these Contractor Personnel, resumes for replacement Contractor Personnel shall be forwarded for review and determination of acceptability to the Contracting Officer and the COR within five working days of the Contractor's selection. The Contracting Officer shall evaluate requests for substitution and addition of personnel and promptly notify the contractor, in writing, of whether the request is approved or disapproved.

Site Manager (SM)/Alternate Site Manager

The Contractor shall designate a Site Manager(s) (SM) and Alternate Site Manager(s) (ASM), in writing, to the PCO (copy to the site COR/CORs).

The SM shall have had five (5) years management experience in which two (2) years must have been management of Contracted Pilot Instruction. The ASM shall have two (2) years management experience in which one (1) year must have been management of Contracted Pilot

Instruction. It is preferred that they have specific TH-XX experience (i.e. a USN Helicopter

Instructor Pilot or prior TH-XX CI).

The Contractor may designate a senior instructor, or otherwise management qualified ASM at the Contractor’s discretion, so long as the organizational relationship is clearly defined for

Government points of contact and so long as the necessary level of authority is provided during the Site Manager’s absence. The SM, and ASM during SM absence, shall be responsible for CI performance and for ensuring open communication exists between the Contractor and

Government. The SM/ASM must be employees of the Prime Contractor.

The SM or ASM shall be on site and available to the COR Monday through Friday

(0730 - 1600).

Contract Instructors (CIs)

All contract instructors shall be certified as instructors to their applicable platform and correlated to the appropriate Wage Determination classification within 15000, Instructional Occupations.

3.6.2.1 Qualifications

Substitution of alternative training for CI experience and/or education requirements is subject to

Government concurrence as to the adequacy and applicability on an individual/case-by-case basis. Site specific requirements are provided in site specific Appendices.

Language Requirement

Contractor personnel shall be able to read, write, speak, and understand English fluently.

Conduct and Appearance

The Contractor shall be responsible for the supervision and conduct of their employees.

Contractor personnel shall conduct themselves in an ethical and professional manner at all times.

They shall wear the type of clothing worn by, and adhere to personal appearance standards as set by, their counterparts in business and industry. CIs, specifically, must adhere to standards set by industry in the delivery of professional pilot instruction or periodic (re)qualification. The wearing of military flight clothing with military insignia for former or current military personnel is expressly forbidden when performing CI duties. In the simulator, flight line, storage, and/or other industrial areas, clothing and shoes must conform to safety regulations. A Contractor-furnished nametag with the employee's last name and company name (minimum) shall be displayed and worn along with a Government-furnished badge. The contractor’s Quality Control

Plan (QCP) shall include provisions as necessary to monitor personnel conduct and appearance.

Safety/Security

Contractor personnel, although recognized as employees and under the administrative control of the Contractor, shall comply with the directives and requirements of the Base Commander, or authorized representative, as to safety standards and security regulations applicable to the assigned site of work. Personnel shall also report any other conditions or incidents, which could be reasonably expected to be of interest to the Government, such as damage to Government property. Initial reports may be made verbally but shall be followed-up with a written report within twenty-four (24) hours. All reports shall be addressed to the COR or designated representative.

All personnel shall be issued a Government Common Access Card (CAC) for overall facility access. Per Schedule I, Clause 52.204-9, Personal Identity Verification of Contractor Personnel, the Contractor personnel shall comply with agency personal identity verification procedures as implemented IAW local Base procedures.

Handling and implementation of Not for Release to Foreign Nationals (NOFORN) requirements shall be strictly enforced by CIs.

3.6.5.1 Disaster Preparedness

The contractor shall be prepared to act as required by the Naval Air Station Whiting Field and

TW-5 disaster preparedness plans in the event of inclement weather or other natural disaster.

Backup Support

The Contractor shall provide a plan for back-up support for situations that are beyond the capability of on-site staff, and other times when the site staff is unable to meet all PWS requirements in a timely manner. If the Contractor's on-site personnel are unable to respond to

PWS requirements, the Site Manager or alternate shall initiate the backup plan. Backup support shall include how the requirement will be met in cases of long-term or short–term staffing shortfalls, such as temporary absences of instructors for sick, vacation, military call-up and bargaining unit strikes; an instructor’s immediate departure without sufficient notice; and long term/permanent shortfalls such as instructor terminations.

The Contractor shall provide their back up support plan to the COR and Program Manager, including all contact information, availability, responsiveness, capability and milestone events or times that trigger activation of back up support. The plan shall provide the above information for each system, subsystem or other category as appropriate to the level necessary to ensure the

Government of the viability and robustness of the plan. The optimum duration for back up support to provide effective and meaningful support is within four (4) hours of activating the

Contractor’s back up support plan. The maximum duration the Government will accept for back up support to provide effective and meaningful support is twenty-four (24) hours after activation.

Chargeable Lost Instruction (CLI) will accrue for all missed instruction events (Primary and

Additional requirements) as applicable from the time of non-performance to fully capable performance.

The plan shall identify the Contractor’s personnel authorized to initiate back up support.

The plan shall be a living document, with any updates provided to the COR within twenty-four

(24) hours of a change and presented as an element of the Annual Site Review, including a comprehensive description of each time the plan was activated through problem resolution.

Technical/Training Data

The Government will provide the Contractor technical/training data as specified in PWS 1.2.2.

The Contractor shall maintain the CI-specific technical/training data. The Government will replace items of data, which become obsolete, worn, torn, or damaged. This replacement will be made at no expense to the Contractor, provided the cause of the required replacement is not due to Contractor neglect or misuse. The Government may provide portions of the training device support package on magnetic and/or optical media. In these instances, hard copy may not be provided. The Contractor is responsible for providing all hardware and software required to view and print documents and drawings needed for device operation and instruction. This requirement includes a computer with software capable of reading and exporting to Microsoft

Office 2016 or later file formats and a laser printer capable of printing 8-1/2” x 11” and 11” x

17” format.

Validation

The Contractor shall report all errors and discrepancies found in technical/training data, provided for use during performance under this contract, to the COR or designated representative.

Trainer Non-Availability

In the event CIs are not able to instruct due to device non-availability during device modification(s) (and CI requirements are retained, determined by the duration of the non-availability), CIs shall make effective use of non-operational time through familiarization with the modification, as related to device operation. CIs shall assist with Pre/Post modification testing and evaluation when required by the Government.

Quality Control

The Contractor shall implement and maintain a complete ISO 9000 compliant Quality System

Plan (QSP) at the Program level and a Quality Control Plan (QCP) to ensure the requirements of the contract are provided as specified. CDRL A004 applies. The QCP shall include at a minimum:

a. An inspection system covering all services required by the Contract. It shall specify the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the titles of individuals performing the inspection.

b. Methods for identifying, preventing and correcting deficiencies in the quality of service performed before the level of performance becomes unacceptable.

c. A file on all inspections conducted and the corrective action taken. This file shall be made available to the Government as an item briefed in the Annual Site Review and at any time during the term of the contract.

d. Reasons for documenting unacceptable individual CI performance, include, but are not limited to, the following examples:

1. Mission incomplete due to inept CI performance

2. Failure to protect and/or properly operate Government Property

3. Personal acts that endanger the health or safety of Government and/or Contractor personnel

4. Security violations or violation of established directives

e. Plan of Action that the Contractor will use to fulfill the Government's requirements, upon the de-certification of an employee. The contractor will provide the Government with their plan to ensure that proper training of student personnel will continue uninterrupted upon the dismissal of one of the Contractor Instructor personnel.

Annual Contractor Performance Reviews/Annual Site Reviews

Contractor SMs or ASMs shall prepare and present an annual briefing to the designated

Government representative(s)/COR addressing the status of each area of responsibility under this

PWS and associated CDRLs.

Thirty days (30) advance notice will be given to allow the Contractor adequate preparation time.

The review will be coordinated with the COR and held in conjunction with the NAWCTSD

Orlando team site visit.

Special focus shall be on problem areas and their resolution. Action Items shall be recorded and follow-up reviews will be held as necessary to address specific problems identified during the annual meeting.

The method of presentation (i.e., slides, etc.) shall be at Contractor discretion. The contractor shall be responsible to record, prepare, and submit meeting minutes IAW the Conference

Minutes CDRL B002. The Contractor’s presentation shall be included as an attachment.

SCHEDULING

CIS Scheduling Authority

The Squadrons’ or Instructor Training Unit’s designated officer(s), who are appointed by the

Squadrons’ Commanding Officer/OIC, have the authority to develop and approve their squadron’s proposed schedule. Only the scheduling authority or designated representative may make changes to the daily schedule.

CIS Scheduling

CIS scheduling will be established in instruction units IAW the CI parameters specified (Hours-per-Week, maximum CIs, Window, etc.). CI Primary or Additional support responsibilities may be scheduled in a contiguous grouping of instruction units.

CIS Schedules

CIS Schedule

The Government will provide the Contractor a CIS schedule on the last Government working day proceeding the first day of the period covered by the schedule.

4.3.1.1 Scheduling Administration

The contractor shall provide scheduling services necessary to support the government initiated training schedule. The Scheduling Authorities at TW-5 will schedule students, device type and events; the contractor shall be responsible for CI scheduling through the Training and

Information Management System (TIMS). The Scheduling Authorities will designate the

Government training requirement; including the event and time the requirement is needed via the

GTO or their designated representative. The contractor shall then match the Government requirement to the appropriate device/classroom for the required event and provide an instructor to teach the event. In addition, the contractor shall provide necessary administrative support personnel to interface with students regarding simulator scheduling conflicts/changes.

Daily Schedule

The government Scheduling Authorities will establish their training schedule requirements and deliver the requirements via TIMS to the contractor by 1100 on the government working day prior. Between 1100 and 1200 the contractor will review the requirements and if necessary, coordinate with the Scheduling Authorities to determine if any requirements can be shifted to provide maximum utilization of CIs and/or devices. Events will not be changed without

Scheduling Authority concurrence. The Contractor is required to deliver a smooth CI schedule back to the Scheduling Authorities and Academic Training NLT 1500 on the working day prior.

The daily CIS schedule may be changed by the Government scheduling authority not later than

(NLT) 1600 on the working day preceding a training day without contractor concurrence. Daily scheduled CIS events may be changed without notice provided the CI assets required remain the same and there is no increase in Hours-per-Day or Window of Operation originally scheduled.

4.3.2.1 Contractor Schedule Administration

The contractor shall be responsible for managing a centrally located simulator schedules desk during the normal work week. The Scheduling Authority will ensure, through TIMS that all pre-requisites have been met and will provide a student's name that will be input into the TIMS schedule at a designated time slot. The CI scheduler shall match a CI to the student name to complete the schedule. CI qualifications must be considered by the CI scheduler to ensure the

CI is qualified and capable to teach the stage of training for the event assigned to the student.

The use of a PC-based scheduling tool, TIMS, requires basic knowledge of computers and use of

Windows. The government will provide initial TIMS training, if required. The weekday hours of operation for the schedules desk shall be 0630-1600.

4.3.2.2 Same-Day Schedule Changes

Again, scheduled CI events may be changed without notice to the contractor, provided the CI assets required are the same as those that were scheduled (i.e., no increase the number of CIs, the

Hours-per-Day and/or Window of CI Operation) unless the Contractor PM/SM agrees to the change. Provided the assigned CI has the appropriate qualifications to conduct the event, squadrons may make administrative changes to the schedule, such as substitution of students within block, using TIMS, for specific FSTD periods until brief time.

Adjustments of Instruction Schedule

Adjustments of instruction time (Window of CI Operations) will usually be constrained to movement of the instruction time to a different part of the day, but may include expansion of the instruction time without the exercise of Additional Instruction Time (AIT). This shall also apply where Instruction Hours are acquired on other than a daily basis (such as weekly, monthly, and quarterly) to allow movement of Instruction Hours across day/week/month calendar boundaries.

The scheduled CI “Hours-per-Week” or total length of the Window of CI Operations will not be exceeded without the authorization of Additional Instruction or make-up of chargeable lost instruction time. The Government will exercise due consideration of Contractor shift cycles in adjusting instruction time. The Contractor shall be given twenty-four (24) hours minimum notice of any adjustments/changes in instruction time.

Make-Up of Chargeable Lost Instruction

Make-up of chargeable lost instruction may be accomplished at the discretion of the COR or the scheduling authority. Should the Government elect to make up chargeable lost instruction, it will be accomplished within five (5) working days of the request. In such cases, the scheduled Hours of instruction and the Window of CI Operations may be exceeded without the requirement of

Additional Instruction Time. If make-up training is not provided by the Contractor, a performance deduction shall apply.

Additional Instruction Time (AIT)

AIT may be required for additional training and other requirements deemed necessary by the

Government. AIT may be conducted during the Window of CI Operation, outside of said

Window, or on Sundays or holidays, at the…