Attachment J14 - PPI Rev.doc

N50054-14-R-0003

DEPARTMENT OF THE NAVY

COMANDING OFFICER

NORFOLK SHIP SUPPORT ACTIVITY

P.O. BOX 215, PORTSMOUTH, VIRGINIA 23705-0215

Past Performance Information (PPI) Survey (IDIQ) (Engineering, Services, and Material)

(Rev. 10/09)

Dear Recipient:

The completed Past Performance Information (PPI) questionnaire shall be submitted directly to the PCO, Lyn Sylfest, at FAX Number (757) 396-1762, telephone number (757) 396-5041, Ext. 402, or e-mail at MARMC_NRFK_411_PROCUREMENT@navy.mil. DO NOT return this form to the contractor being evaluated. Please complete this questionnaire as a coordinated effort for the Contracting Officer of this solicitation.

In accordance with the Past Performance Assessment Clause of the subject contract and in accordance with FAR subpart 42.15, a Past Performance Assessment Report shall be conducted. In conformance with MARMCINST 4330.1 (January 2005) the attached Past Performance Information (PPI) Survey must be completed.

Due to your involvement with and knowledge of this contract, it is necessary that you complete and return the attached questionnaire.

PPI surveys are utilized in the Government best value source selection process. NSSA requires objective rationale, uninfluenced by emotion, surmise or personal prejudice in rating the contractor’s past performance. Please provide the serial numbers and dates of all supporting documentation (i.e., quality, safety, and environmental reports and letters of commendation, concern, or show cause). The term “Government’s benefit” should be used synonymously with “Customer’s benefit” for purposes of this evaluation.

This survey must be completed and returned:

a.

no later than seven (7) days after delivery of the product or service (for task orders valued at $500k or above) b.

no later than seven (7) days after contract completion

c. when required to support invoking an option or on a yearly basis for multi-year contracts

d. as determined by the Contracting Officer i..e., for best value source selection Please complete the survey electronically, save and forward so the attachment will also return. Forward completed survey to the contract specialist and appropriate division head.

Thank you for your quick response and assistance. The following adjectival ratings and criteria shall be used when assessing all past performance elements:

ADJECTIVE RATINGS AND CRITERIA

Exceptional : Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Note: To justify an Exceptional rating, you should identify multiple significant events in each category and state how it was a benefit to the GOVERNMENT. However, a singular significant benefit could be of such magnitude that it alone constitutes an Exceptional rating. Also that should have been no significant weaknesses identified.

Very Good : Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Note: To justify a Very Good rating, you should identify a significant event in each category and state how it was a benefit to the GOVERNEMENT. Also there should be not significant weaknesses identified.

Satisfactory : Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Note: To justify a Satisfactory rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract. Also, there should have been NO significant weaknesses identified.

Marginal : Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor did not identify a corrective action or the contractor’s proposed action was only marginally effective or not fully implemented.

Note: To justify a Marginal rating, you should identify a significant event in each category that the contractor had trouble overcoming and state how it impacted the GOVERNMENT. A Marginal rating should be supported by referencing the management tool that notified the contract of the contractual deficiency (e.g. Corrective Action Request or letter)

Unsatisfactory : Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problems for which the contractor’s corrective actions appear or were ineffective.

Note: To justify an Unsatisfactory rating, you should identify multiple events in each category that the contractor had trouble overcoming and state how it impacted the GOVERNMENT. However, a singular problem could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tool that notified the contract of the contractual deficiency (e.g. Corrective Action Request or letter) NOTE: Any factor for which you have no knowledge nor can make an objective evaluation, please annotate N/A in the rating block.

SUPPORTING NARRATIVES ARE MANDATORY

Date of Evaluation:

A. CONTRACTOR (being evaluated) Address, City, State, Zip:

Telephone No: ( ) FAX No: ( ) B. Contract Specialist Provide:

Name of Vessel or Title of Project:

Location of Contract Performance:

Contract No: Task Orders Covered:

Date of Original Contract Award: Amount of Original Contract Award $

Competitive: FORMCHECKBOX Yes or FORMCHECKBOX No

Contract Dates at Award (cover all option years) From: To:

Performance Evaluation Period: From: To:

Contract Value (for this performance period): $

Current Total Contract Value (cumulative amount for entire contract to date) $

Percent of Contract Completed: % (At time of this evaluation)

Contract Type:

C. List Major Subcontractors and description of effort performed:

Name: Effort Name: Effort Name: Effort Number of Corrective Action Requests Issued:

QDR’s SDR’s MDR’s If CAR was significant, please provide S/N and brief description: Attach copies of all CARS involving fires/hot work related incidents:

No.:

Description:

D. Project Manager/Officer or COR Provide: Controlling Work Items and major trade efforts:

E. Your Name: Position:

Organization/Agency/Command:

Phone Number:( ) FAX( ) E-mail Address:

1. TECHNICAL (Performance or Quality Of Product): Evaluate the contractor’s performance:

· Compliance with contract requirements, specifications, and standards of good workmanship.

· Accuracy of the Contractor’s reports and data submitted. (were re-submissions required?)

· How well did the product or service meet the contract specifications.

· How did the contractor’s work measure to commonly accepted technical or professional standards?

· Contractor’s responsiveness to technical direction required to resolve problems that occurred during contract performance.

· Contractor’s effectiveness in meeting quality assurance program and inspection objectives.

· Contractor’s overall control of production process to include material and planning control.

· Contractor’s effectiveness concerning environmental, safety, and health issues.

Provide specific examples of the contractor’s work to support ratings. The narrative must tell the whole story and be supported by objective data. Any document referenced should also include the document subject, serial number, and date.

Strengths:

Weaknesses:

Based on the above comments, and criteria on the coversheet, please fairly and accurately rate the Contractor’s Overall Performance in TECHNICAL below.

FORMCHECKBOX

Exceptional FORMCHECKBOX Very Good FORMCHECKBOX Satisfactory FORMCHECKBOX Marginal FORMCHECKBOX Unsatisfactory FORMCHECKBOX N/A

2. SCHEDULE (TIMELINESS OF PERFORMANCE) Evaluate the contractor’s performance:

· Effectiveness in meeting scheduled dates and milestones for task or delivery orders.

· Adherence to the required delivery schedule including any schedule variances.

· If this is the final evaluation of the contract, evaluate the contractor’s diligence in contract closeout.

Provide specific examples of the contractor’s work to support ratings. The narrative must tell the whole story and be supported by objective data. Any document referenced should also include the document subject, serial number, and date.

Strengths:

Weaknesses:

Based on the above comments, and criteria on the coversheet, please fairly and accurately rate the Contractor’s Overall Performance in SCHEDULE below.

FORMCHECKBOX

Exceptional FORMCHECKBOX Very Good FORMCHECKBOX Satisfactory FORMCHECKBOX Marginal FORMCHECKBOX Unsatisfactory FORMCHECKBOX N/A

3. COST CONTROL Evaluate the contractors performance:

(Only required for Cost Reimbursement Contracts)

· Contractor’s effectiveness in forecasting, managing and controlling contract costs.

· Whether the contractor experienced cost growth or under-runs.

· Relationship between estimates and ultimate tasking (for contracts) where task or contract sizing is based upon contract provided man-hour estimates.

· Contractor’s effectiveness and completeness of cost estimates and proposals.

Provide specific examples of the contractor’s work to support ratings. The narrative must tell the whole story and be supported by objective data. Any document referenced should also include the document subject, serial number, and date.

Strengths:

Weaknesses:

Based on the above comments, and criteria on the coversheet, please fairly and accurately rate the Contractor’s Overall Performance in COST below.

FORMCHECKBOX

Exceptional FORMCHECKBOX Very Good FORMCHECKBOX Satisfactory FORMCHECKBOX Marginal FORMCHECKBOX Unsatisfactory FORMCHECKBOX N/A

4. MANAGEMENT (BUSINESS RELATIONS)

a. Management Responsiveness: Evaluate Contractor’s Performance:

● Contractor’s ability to integrate and coordinate all activity needed to execute the contract and determine timeliness, completeness of problem identification, corrective action plans, and proposal submittals.

● Contractor’s history of reasonableness and cooperative behavior on this contract and concern for customer satisfaction.

● Whether the contractor met small/disadvantaged and women-owned business participation goals.

● The degree of the contractor’s proactive approach in contract performance.

● On issues concerning subcontractors, evaluate the contractor’s timely award, management of subcontractors, including issues of schedule, cost, and problem resolution.

b. Management of Key Personnel (if applicable) Evaluate Contractor’s Performance:

● Assess how well the contractor matched the qualifications of the key positions, as described in the contract, with the personnel selected to fill those positions.

● Assess how effectively the contractor supported key personnel.

● Assess what action was taken by the contractor to correct problems when key personnel did not perform effectively.

● Assess how well replacement of key personnel met or exceeded the qualifications of the position as described in the contract.

Provide specific examples of the contractor’s work to support ratings. The narrative must tell the whole story and be supported by objective data. Any document referenced should also include the document subject, serial number, and date.

Strengths:

Weaknesses:

Based on the above comments, and criteria on the coversheet, please fairly and accurately rate the Contractor’s Overall Performance in MANAGEMENT below:

FORMCHECKBOX

Exceptional FORMCHECKBOX Very Good FORMCHECKBOX Satisfactory FORMCHECKBOX Marginal FORMCHECKBOX Unsatisfactory FORMCHECKBOX N/A

Note: If you have any additional information that will assist in evaluating this contractor’s past performance, please forward it to this office. Thank you for your assistance and time.

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Attachment J14