Pass Office Virtual Line Guidance.pdf
PDF 186 KB Posted
- Solicitation number
- N4008525B0001
About this file
This document is a two-page informational flyer about the Portsmouth Naval Shipyard's new virtual queuing system called QLess. The system allows visitors to join a line remotely using a mobile app or online kiosk, eliminating the need to physically wait in line at the Pass Office. Users can join the virtual line by scanning a QR code, visiting a web kiosk, or speaking with a Pass Office Greeter, and will receive text message updates about their queue position. The system enables users to see their real-time line position, move back in line if needed, and receive immediate notifications when it's their turn, providing flexibility to wait wherever they choose instead of standing in a physical line.
The flyer provides detailed instructions for three ways to join the virtual line: online via a web kiosk, in-person through a Pass Office Greeter, or by downloading the QLess Mobile Queuing app from the Apple App Store or Google Play. When joining, users provide their cell phone number, first name or initial, and specify the service they need. The system is operated by NAVSEA (Naval Sea Systems Command) at the Portsmouth Naval Shipyard in Kittery, Maine, and aims to improve visitor experience by giving people more control over their waiting time and reducing physical queuing.
View the file
Other files
Show all 16
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
THE FORCE BEHIND THE FLEET
Portsmouth Naval Shipyard
Kittery, ME 03904
207.438.2614
MANAGE YOUR TIME IN
LINE VIRTUALLY
HOW TO JOIN THE
VIRTUAL LINE AT
THE PASS OFFICE
PORTSMOUTH
NAVAL SHIPYARD
……NO MORE STANDING IN LINE!
SAVES TIME….
NO MORE STANDING
IN LINE
Enter your cellphone number when you join the virtual line at the Portsmouth Naval Shipyard and receive text messages with updates and alerts on your place in line!
Manage your time in line while you wait, including:
• Seeing your position in line in real-time.
• Moving back in line if you need more time.
• Get notified immediately when you have reached the front of the line.
DOWNLOAD THE QLESS
APP AND JOIN THE LINE
ON THE GO!
WAYS TO JOIN THE LINE:
Portsmouth Naval Shipyard’s automated system allows you to join a line virtually for services. No more standing in a physical line; you can leave the location and go wherever you want!
Scan the QR code to download the app.
The QLess Mobile Queuing app lets you join the line using your smartphone and take control of your waiting experience!
JOIN THE LINE
VIA THE GREETER
JOIN THE VIRTUAL LINE
AND WAIT ANYWHERE!
Online:
In person via the Pass Office Greeter. Provide them with the required information to join the line.
In Person:
https://kiosk.na4.qless.com/kiosk/app/home/191
Type in the following web address on your computer, tablet or cellphone to access the virtual kiosk:
Enter your information to join the line.
• Meet with the Pass Office Greeter, who will ask for your cell phone number to help you get started.
• Next provide the Greeter with either your first name or first initial and last name.
• Inform the Greeter of the service you need and they will add you to the line.
• You will receive a text message to confirm your place in line.
File details come from the government source that posted it. Updated .