20R0060 Amendment 0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

1) Provide additional answ ers to Pre-Proposal Inquiries, See Continuation Page(s);

2) Revise Section B.6 - Wage Determination (Services), Annex 1503010 - Spec Item 3.2, Section F.2 - PERFORMANCE PERIOD OF CONTRACT, and Section L.5 - Content of Proposal;

3) Provide an update to Attachment J-0200000-09 - ELINs.

The proposal due date is hereby extended from 27 July 2020 to 03 August 2020.

All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 24

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Jul-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N4008520R0060

X 9B. DATED (SEE ITEM 11)

26-May-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

FACILITY INVESTMENT SERVICES FOR CUSTODIAL SERVICES AT NAVAL STATION NORFOLK, NORFOLK, VA

This Amendment is issued for the follow ing:

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Jul-2020

CODE

NAVFAC MID ATLANTIC

ACQUISITION CORE

9324 VIRGINIA AVENUE

NORFOLK VA 23511-3095

N40085 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0003

1. Custodial Service Orders states "The Contractor has full responsibility for any work up to the custodial service order limit of liability of $500 in direct labor and direct material cost per custodial service order. Will the Government please provide historical service order workload? In the alternative, will the Government create a NTE quantity of service orders <$500? Will the government provide a minimum service order threshold? Is this requirement only applicable to the tasks described on Exhibit A? Alternatively, please provide the list of task applicable to this requirement. Who determines the value of each service order? Is the value of of each service order determined and mutually agreed upon prior to the requirement to perform?

Response: Spec Item 3.2 Custodial Service Orders has been deleted from the contract.

2. In Amendment 0001 on page 35 the Site Visit information is shown. Does the Government intend to allow questions to be asked at the site visit and/or after the site visit? If so, when will those answers be provided to the Offerors?

Response: All questions must be submitted in writing via email to the Contract Specialist following the pre-award site visit.

3. On page 35 it states: "A complete electronic copy of the non-price/cost proposal as a single .pdf file on a CD-ROM (include with the “Original” technical submission)." Will the Government please clarify what an "original" technical submission is referenced in this statement, as there is no hard copy submission and only one CD-ROM indicates that it is the original.

Response: Please see Amendment 0003. Any reference to “original” has been removed from the solicitation submittal requirements.

4. On page 35 it states: "In addition to providing electronic copy of the price proposal (original and copy), Offerors shall also provide one (1) non-rewritable CD with pricing information using excel format."

Will the Government please clarify what is meant by an original and copy of an electronic copy?

Response: Please see Amendment 0003. Any reference to “original” has been removed from the solicitation submittal requirements.

5. On each page of the pricing sheet it states "The KO will negotiate the materials costs, as described.

There is a unit of 1. No explanation is provided as to what this 1 means. Will the Government please clarify if the materials price per unit, and extended total price is to be left blank? Does it apply to materials to be used on the IDIQ line items only?

Response: This material line item will not be used for the non-recurring line items. This material line item will be used for unforeseen work that's within the scope of this contract. Line Item A733 should be left blank.

6. On the Attachment J-0200000-09, CLIN 9000, Non-Recurring Work, Base Period and all Option

Years, ELIN (X) 733 states: Provide all materials and equipment to perform Unit Priced Labor work per the scope and delivery schedule specified in the order." Unit of issue is EA. Should the Unit Price for ELIN (X) 733 be the price to provide materials and equipment required to clean the Square Footages identified on ELIN (X) 700 thru (X) 732?

Response: No and Line Item A733 should be left blank.

7. "All formula's shall be traceable". If our delvierable does not include formula's, is our submission compliant since formulas are not required, it's just when formulas are provided they shall be traceable?

Can we submit without formulas?

Response: If the deliverables have formulas then the formulas shall be traceable if not then you can submit without a formula.

8. Please clarify "A complete electronic copy of the non-price/cost proposal as a single .pdf file on a CD-

ROM (include with the “Original” technical submission)." How can we submit one PDF file that includes all proposal requirements (non-price and price) while complying with the requirement to provide the government pricing in Excel format (see page 16; para c) Price:)?Additionally, how can we submit traceable formulas if we are to submit our pricing as a PDF?

Response: Please see Amendment 0003, the requirement for a single .pdf file has been removed.

9. Amend 1 to the solicitation added a ELIN in the Base Period (A731) requiring daily COVID-19 type cleaning for a 30 day period. Please clarify "daily" requirement (Mon-Fri or Mon - Sun). The requirement includes cleaning of frequently touched surfaces. The requirement provides numerous examples of these surfaces however does not provide workload data. Please provide workload data specific to this requirement (estimated quantities of each type of surface). This requirement does not include office and administrative SF, however, the estimated SF quantity is nearly all SF serviced under this contract. Will the government please confirm the estimated common area SF?

Response: Refer to Attachment J-1503010-09, Inventory. This Attachment provides information regarding expanded operating hours and multiple shifts. For building that are 5w will be cleaned Monday thru Friday, 6w cleaned Monday thru Saturday, 7w cleaned Monday thru Sunday and buildings with multiple shifts will be cleaned once per eight hour shift. (2) Estimated quantities for each type of surface is not available. (3)Contractor will not be responsible for cleaning the entire common areas, only the items specified within the common areas.

10. During the walk thru, we were shown warehouse areas that had caged in areas with restricted access.

Will these areas be removed from the cleanable square footage?

Response: No, Refer to 0200000-Management and Administration, Spec Item 2.8.5 thru 2.8.7.

11. Are there areas that will not be cleaned due to lack of access?

Response: No, Refer to 0200000-Management and Administration, Spec Item 2.8.5 thru 2.8.7

12. What is the total square footage in each building that will not be cleaned due to restricted access?

Response: Refer to 0200000-Management and Administration, Spec Item 2.8.5 thru 2.8.7

13. Page 112 of 118, Factor 1, a. Phase in transition plan, refers to “transition period is 30 days as per F.2” Per the solicitation F.2 states “Performance Period of Contract”, and does not refer to the transition period. Question: How many days is the transition period and where is the correct reference to F.2

Response: In accordance with Section M.2, Evaluation Factors, Factor 1 (a), Phase-in transition plan, the contractor is allowed a 30-day phase in. See Amendment 0003 for revised Section F.2.

14. What is the total square feet of the janitorial office provided?

Response: There is no physical office space provided under this contract. There is a laydown area that is provided.

15. Attachment J-0200000-10, Contractor’s Self-Performance Certification and notification of subcontracting requires an SBA approval signature. Due to the current state of affairs, submitting this form to the SBA and receiving a timely reply will not be feasible. Is this still required?

Response: While this form is required for submission with your proposal, it is not required to obtain SBA approval unless you are the awardee. This is a post-award action.

16. In amendment 2 it was stated in response to a question that shift information was available in the inventory file. We went through all 32 tabs and thousands of lines of data but nowhere did we find anything other than some work that was designated 7 days per week. Please clearly identify any facilities (or direct us to specific tabs, lines, etc) requiring more than one shift so we can provide responsible cost and pricing and for those services. At this point the Government has not provided us with the level of information we need to submit responsible pricing. Only the incumbent has access to this information and the Government not providing it to competing contractors creates an unfair advantage in the process.

Response: If there is not any shift work specified in the inventory, than there is no shift work required.

17. In the previous amendment it was stated the Government had no information or estimated quantities to base the service call pricing on. The FAR requires the government either provide workload data sufficient for the contractors to prepare cost and pricing or to make those items indefinite quality or cost reimbursable. 100 Service Orders a year with a $ 500 limit is one thing, but 1000 of them becomes something entirely different and a huge risk to the success of both the contractor and the contract itself. Once again, only the incumbent has access to this information and it gives them an unfair advantage in the process.

Response: See Amendment 0003. Spec Item 3.2 Custodial Service Orders has been deleted from the contract.

18. A question was asked if any of the work on the contract was applicable to a collective bargaining agreement: The Government answered it was not. Then a CBA was included in the following amendment. Also, the CBA was entered into by a single partner of the JV and not the JV as the legal entity the contract was awarded too. There is almost a 50% difference in the loaded rates between the CBA and SCA so it’s important we get this right. Please clarify the intent of including the CBA and the applicability to the locations or CLINS.

Response: A CBA is applicable per Amendment 0002. The applicable Collective Bargaining Agreement (CBA) is an agreement between the signatories to the CBA. It is the offerors' responsibility to review any pertinent CBAs to determine its responsibilities and obligations to the work covered by this procurement.

19. Please provide all government furnished information prior to proposal due dates award so we may price accordingly. Only the incumbent has access to this information and it gives them an unfair advantage in the process.

Response: The information required to submit a non-cost and price proposal is included in the solicitation. Please price accordingly

20. Typically, child care and clinical settings require all employees have immunizations specific to healthcare. Please confirm if this is a requirement or not.

Response: Refer to Attachment J-1503010-+G58:P6406, Custodial Services for Child Development Centers and Youth Centers (collectively CYP facilities) are governed by OPNAV Instruction 1700.9, Chapter 19.

21. Please advise on 0200000 stated that the contractor is responsible for utilities? Please provide clarifications?

Response: Refer to 0200000 Management and Administration, Spec Item 2.4.2, Government Furnished Utilities.

22. What is the frequency for high traffic areas to be cleaned?

Response: Refer to Attachment J-1503010-05.

23. Are there procedures in place for contractors that are not allowed to enter a building or space of work for clean?

Response: Refer to 0200000-Management and Administration, Spec Item 2.8.5 thru 2.8.7.

24. Is a green cleaning strategy requested or required?

Response: Refer to 0200000 Management and Administration Spec Item 2.10.3.1, Environmentally Preferable Products.

25. What is the frequency of service, and during what times may the custodians work?

Response: Refer to J-1503010-03, -04, -05 and -06 for Frequency of services and 0200000 Management and Administration Spec Item 2.2.1 thru 2.2.1.2 for working hours.

26. Can another trailer for contractors be positioned on the allotted space?

Response: This is a Post Award action that would be requested by the awardee.

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 27-Jul-2020 02:00 PM to 03-Aug-2020 12:00 PM.

SECTION B - SUPPLIES OR SERVICES AND PRICES

The following have been modified:

GENERAL INFORMATION

B.1 Contract Title: Facility Investment Services for Custodial Services at Naval Station Norfolk, Norfolk, VA.

B.2 Type of Contract: This is a Facilities Support, Indefinite Delivery/Indefinite Quantity Contract with Recurring and

Non-Recurring Services as noted in Section L, Instructions, Conditions, and Notices to Offeror.

B.3 Minimum Guarantee: The Recurring Price portion of the base year only is the minimum guarantee for this contract. It can be paid in either the base year or over the entire term of the contract.

B.4 Set-Aside: 8(a) Small Business Set-Aside Competitive Procurement. Refer to Section I, FAR Clause

252.219-7010 Notification of Competition Limited to Eligible 8(a) Participants – Partnersip Agreement.

B.5 NAICS Code: The NAICS Code assigned to this procurement is 561720 with a small business size standard of $19,500,000.00. Refer to On-Line Representations and Certifications Application (ORCA) via System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM .

B.6 Wage Determination (Service)/Wage Decision (Construction): Service Contract Act (SCA) is included in this solicitation. Refer to Section J, Attachments.

CBA (CBA No. 2018-11297 Rev 2) shall be used for wage rates and fringe benefits for services set forth in the current Collective Bargaining Agreement and any modified extension agreement(s).

B.7 Bid Guarantee/Bonding Requirements: NOT REQUIRED for this procurement.

B.8 Contract Term: This contract contains provisions for a Base Period with four (4) Option Periods, not to exceed a total of sixty (60) months. The Government has the option to extend the term of the contract in accordance with Section I, Contract Clauses, 52.217-9, Option to Extend the Term of the Contract-Services (Mar 2000). In the option periods, the Government will adjust the prices, if applicable, based on the new Department of Labor Wage Determination.

B.9 Period of Performance: The period of performance will be determined at the time of award.

B.10 Evaluation of Proposal: Proposers shall submit a lump sum price for Section B, CLINs 0001 through 0010 and unit prices for Exhibit A through Exhibit E, referenced in Section J. For purposes of evaluating offers for award, the Government will utilize the pricing submitted for the base year and all option periods. Refer to Section M, FAR 52.217-5, Evaluation of Options (JUL 1990).

B.11 Contract Line Items And Contract Exhibit Line Items

a. Proposers shall enter unit prices and amounts for Contract Line Items (CLINs) and Contract Exhibit line items (ELINs) as indicated in the schedules and accompanying exhibits.

b. In the event there is a difference between a unit price and the extended total amount, the unit price will be held to be the intended bid and the total of the CLIN, the ELIN will be recomputed accordingly. The CLIN will also be recomputed to take into account the change in the contract ELINs. If the offeror provides a total amount for an ELIN, but fails to enter the unit price, the total amount divided by the ELIN quantity will be held to be the intended unit price.

c. The Schedule of Recurring Work (CLIN 0001, 0003, 0005, 0007 and 0009) and the Schedule of Non-

Recurring Work (CLIN 0002, 0004, 0006, 0008 and 0010) will be used as the basis for deductions in accordance with FAR Clause 52.246-4, Inspection of Services – Fixed Price, Section E.

B.12 Unit Price Adjustments In Option Periods

This contract incorporates the Service Contract Act (SCA) and the Wage Rates-Construction. The SCA Wage Determination incorporated in Section J is for the Base Year performance period only. The latest Wage Determination available at the time for each option exercise will be incorporated into the contract. Unit prices will ONLY be adjusted for the Service Contract Act (SCA) wage increases in accordance with FAR Clauses 52.222-43, Fair Labor Standards Act and Service Contract Act – Price Adjustment. The contractor warrants, by submission of his proposal, that the price does not include any contingency for future wage increases with the exception of Wage Rates-Construction.

B.13 Indefinite Quantity Individual Contract Line Item Quantities

Once the estimated quantities for individual line items shown in the Schedule have been ordered, additional quantities may be ordered as long as the overall not-to-exceed (NTE) amount of the contract per year is not exceeded and the Contractor agrees by signing the task order.

B.14 Unit Prices For Labor

a. A portion of the work included in the scope of this contract cannot be identified in advance in sufficient detail to be as a Unit Price Task in this contract. Labor for this work will be ordered and paid for based on unit prices for labor proposed by the Contractor listed in the Schedule of Non-Recurring Quantity Work.

b. Estimated hours in the Schedule are a forecast of future requirements. These estimated hours are for performing "Non-Recurring Quantity Work” accomplished in the time period shown.

c. The Contractor shall enter, in the unit price proposal space, the unit price for performing composite labor. The composite labor price shall include all direct and indirect costs associated with performing an hour of work. The composite labor price should be the Contractor's hourly craft wage adjusted to allow for the offerors work force productivity (i.e., the Contractor's estimate of how its’ work force will perform in relation to the Means Facilities Cost Data and/or the Engineered Performance Standards).

The Composite Labor Rate shall include all costs for preparation of the cost proposal, job preparation, travel, pre- expended bin materials and supplies, ordering and stockpiling job material, additional material handling, profit, tools, equipment, field and home office overhead, clerical support, supervision, inspection, fees, taxes, licenses, bonds, permits, insurance, etc.

B.15 Period Of Performance – Less than One Year

Offer shall be submitted for the performance of work for a period of one year. The contractor is cautioned to recognize that the initial term of the contract may be for a period of less than one year in accordance with the “Term of Contract” clause in Section F. In the event that the period of performance is less than one year, the Government will reduce the individual line item quantities to reflect work remaining in the contract term and no other adjustments to the pro-rated contract price will be made.

B.16 Government Purchase Card

Non-Recurring quantity work may be ordered at the prices offered by two ways: 1) by the issuing activity using a DD Form 1155 “Order for Supplies and Services”; 2) by an authorized Government user via a Government Purchase Card (GPC). When receiving GPC orders against Section B, the contractor shall provide the supplies and services at the offered price without additional markup or handling fee.

B.17 Contractor Support Of Electronic Facilities Support Contracting (e-FSC)

This procurement allows for the use of FEDMALL for issuing orders. Refer to Section H, Special Contract Requirement.

B.18 Incorporation of Technical Proposal

a. The Contractor’s technical proposal, including revisions and amendments made prior to contract award and a copy of which is in the possession of both parties, will be incorporated into this contract upon award by reference with the same force and effect as if set forth in full text. All contractor personnel shall meet or exceed the qualification standards, experience levels, and trade backgrounds set forth in the technical proposal.

b. In the event of an inconsistency between the provisions of this contract and the technical proposal, the inconsistency shall be resolved by giving precedence in the following order: (i) the contract (excluding the technical proposal), and then (ii) the technical proposal.

B.19 Request For Proposals (RFP) Information/Clarification Questions

Contractors are required to review the entire solicitation package before submitting questions. All questions must be submitted at least 10 days before proposals are due, by email to brandi.upton@navy.mil. This is the most efficient way to ensure all questions are addressed in a timely manner.

B.20 Request for Proposal (RFP) Files:

Solicitations are posted to the Contract Opportunities website (https://www.beta.sam.gov) as mandated by our Agency. By necessity, these files are protected to prevent unauthorized editing.

It is the sole responsibility of the offeror to obtain the RFP files, along with any amendments, from this website.

Unprotected editable file copies of the RFP documents including: Word, Excel and/or .pdf files (Adobe Acrobat Files) will not be provided. Please plan accordingly.

B.21 Solicitation

This solicitation incorporates by reference a Performance Work Statement (PWS) developed by using NAVFAC performance-based specifications. The PWS consists of Annexes 1, 2, and 15. The contractor will be required to meet the specifications in those Annexes per Section C of this solicitation.

B.22 Notice to Offerors:

Offerors are required to submit Section B, Contract Line Items (CLINs) Schedule, and Section J, Exhibit Line Items (ELINs) with their proposal. The total of the CLIN is equal to the sum of the ELINs as shown below:

CLINS ELINs CLINs ELINs 0001 A001 through A032 0006 C700 through C732 0002 A700 through A732 0007 D001 through D032 0003 B001 through B032 0008 D700 through D732 0004 B700 through B732 0009 E001 through E032 0005 C001 through C032 0010 E700 through E732

B.23 Proposal Delivery

N4008520R0060

DBIDS INFORMATION:

Access to Installation: All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System (DBIDS).

The Contractor shall provide the KO with the name of their designated Service Contractor Administrator (SCA) for enrollment in DBIDS. Once enrolled, the Contractor must provide the DBIDS Registrar with an approved employee list and then direct their employees to register into DBIDS.

DBIDS Program: DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential.

The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

DBIDS Credentials: Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at:

https://www.cnic.navy.mil/om/dbids.html .

The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

DBIDS Paper Passes: In the event that a visitor, vendor, or Contractor employee elects not to participate in DBIDS, the individual will be issued DBIDS paper pass from the Base Pass and Identification Office in order to access to the installation. The time standard for the validity of a pass to access an installation will be not more than thirty (30) days and may be further restricted based on local policy or by Federal, DOD, Navy, and CNIC guidance.

The Government will not be responsible for any cost or lost time associated with obtaining paper passes or added vetting or inspections incurred by non-participants in the DBIDS credentialing process.

Submitting Your Proposal

Proposals shall be sent via email to the following:

Brandi J. Upton Brandi.upton@navy.mil 757-341-0075

And copied to:

LeeArjetta W. Hamilton Leearjetta.hamilton@navy.mil

CD-ROMs shall be mailed ot the following address:

NAVFAC MID-LANT

Attn: Brandi Upton 9324 Virginia Avenue Building Z-140¸ Room 216 Norfolk, Virginia 23511

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

ANNEX 1503010

1503010 – Custodial Spec Item Title 1 General Information

1.1 Concept of Operations

2 Management & Administration

2.1 Definitions and Acronyms

2.2 Personnel

2.2.1 Certification, Training, and Licensing

2.3 Special Requirements

2.3.1 Pathogen Exposure

2.4 References and Technical Documents

3 Recurring Work

3.1 Scheduled Services

3.1.1 Space Cleaning

3.1.1.1 Emptying Waste Containers

3.1.1.2 Low Area Cleaning

3.1.1.3 Lunch/Break Room Cleaning

3.1.1.4 High Area Cleaning

3.1.1.5 Interior Window Cleaning

3.1.1.6 Exterior Window Cleaning

3.1.1.7 Window Blinds Cleaning

3.1.1.8 Entrance Cleaning

3.1.1.9 Interior Glass Surfaces Cleaning

3.1.1.10 Drinking Fountains Cleaning

3.1.2 Floor Care

3.1.2.1 Sweeping and Dust Mopping

3.1.2.2 Vacuuming Carpets and Rugs

3.1.2.3 Cleaning Walk-off Mats

3.1.2.4 Spray Cleaning and Buffing

3.1.2.5 Damp Mopping

3.1.2.6 Stripping, Coating, and Buffing

3.1.2.7 Carpet and Rug Deep Cleaning

3.1.3 Restroom Services

3.1.3.1 Restroom Cleaning

3.1.3.2 Restroom Supplies

3.1.4 Group Shower/Locker Room Cleaning

3.1.5 Building Perimeter Services

3.1.5.1 Debris Removal

3.1.5.2 Emptying Perimeter Waste Containers

4 Non-Recurring Work

1503010 - Custodial Spec Item Title Description 1 General

Information The Contractor shall provide all labor, management, supervision, tools, material, and equipment required to perform custodial services at Norfolk Naval Base, Norfolk, Virginia.

1.1 Concept of

Operations

The intent of 1503010 Custodial is to specify the requirements related to the cleaning of facilities. Custodial requirements consist mainly of services that ensure the cleanliness of working environments.

The following services are not included in this Template:

• Custodial services do not include any repair work of facilities or fixtures. This is included in 1502000, Facilities Investment.

• Custodial services include waste removal for buildings and service locations to collection points, but disposal of waste from collection sites is addressed in 1503030 Integrated Solid Waste Management.

• Removal and disposal of biohazardous waste (from areas such as medical centers) is addressed in 1800000 Environmental.

1503010 - Custodial Spec Item Title Description 2 Management &

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-1503010-01.

2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required for efficient operations within the custodial function.

2.2.1 Certification, Training, and Licensing

The Project Manager, Site Safety and Health Officer and other Contractor personnel performing work where they may be exposed to blood or other potentially infectious materials shall receive pathogen training prior to beginning service. The Contractor shall submit Pathogen Training Certificates per Section F.

2.3 Special

Requirement

2.3.1 Pathogen Exposure The Contractor shall comply with 29 CFR-1910.1030 at all times if personnel are performing work where they may be exposed to blood or other potentially infectious materials.

The Contractor shall have an established Exposure Control Plan accessible to employees. This plan shall be reviewed annually and comply with 29 CFR- 1910.1030.

Employees in areas subject to higher exposure risk (such as hospitals) shall submit to all required testing and receive vaccinations as required by the installation.

2.4 References and References and Technical Documents are listed in J-1503010-02.

Technical Documents

1503010 - Custodial Spec Item Title Performance

Objective Related Information Performance

Standard 3 Recurring Work The Contractor shall provide custodial services to ensure facilities are clean and sightly.

The Contractor's cleaning techniques and products shall protect the integrity of surfaces, finishes and floor coverings.

Common Output Level Standards (COLS) are defined by Commander, Navy Installations Command (CNIC) for Navy Shore Commands.

Services and associated frequencies are specified for COL1, COL 2, COL 3, and COL 4, in J-1503050-03.

The Contractor shall perform custodial services at the associated frequencies shown for COL 3. Facilities or spaces listed as Prestige in the Custodial Inventory provided in J-1503010-09 receive services at

COL 1.

Customers not funded by CNIC receive services at the associated frequencies shown by Service Class in J-1503010-04.

The Contractor shall perform service at frequencies given in J- 1503010-05 per Mandated Service Classes for Hospitals and Clinics and J-1503010-06 per Mandated Service Classes for Child Youth Program Facilities.

Maps and Locations for Custodial Services are shown in J-1503010-07 and Floor Plans are included in J-1503010-08.

A Custodial Inventory is provided in J-1503010-09 detailing floor types and surface area, fixtures, and other relevant information.

Facilities are clean and sightly, consistent with the specified COLS and/or service class.

3.1 Scheduled Services The Contractor The Contractor shall develop Facilities are clean shall provide scheduled custodial services to ensure facilities are clean and sightly.

and submit an Annual Work Schedule and Monthly Work Plan for custodial services per Section F. The schedule shall clearly indicate the day of performance of each service for each building.

and sightly, consistent with the specified COLS and/or service class.

Work is completed in accordance with the Contractor’s schedule.

3.1.1 Space Cleaning The Contractor

shall clean spaces to ensure they are clean and sightly.

The Contractor shall return furniture and other items moved during performance to their original positions.

Areas designated as “Clean Rooms” require special uniforms to be donned prior to entering and during the cleaning operation. Clean Room uniforms will be provided by the Government for use by Contractor personnel. Areas to designated as “Clean Rooms” are identified on the Custodial Inventory provided in J- 1503010-09

Spaces are clean and sightly consistent with the specified COLS and/or service class.

Furniture and other items moved returned to original position.

Clean Rooms are maintained free of dust in accordance with clean room protocols.

3.1.1.1 Emptying Waste

Containers

The Contractor shall empty waste containers and ensure they are clean.

The Contractor shall collect and dispose of items placed adjacent to waste containers and marked "TRASH." Waste collection excludes individual items that exceed 20 pounds in weight.

All waste that is dropped during the waste removal process shall be picked up and properly disposed. All spills that occur during the waste removal process shall be and properly treated and cleaned.

The Contractor shall collect all waste from desk-side waste containers and/or interior collection points unless otherwise specified based on COL as listed in J-1503010-03.

All waste shall be moved to designated refuse containers.

Waste containers are empty and clean.

Waterproof liners are provided and replaced when soiled or unserviceable.

Services are performed at the specified frequencies.

3.1.1.2 Low Area

Cleaning

The Contractor shall provide low area cleaning services to ensure

Low area cleaning includes dusting and wiping clean all furniture and fixtures (e.g., partitions, radiators, hand rails, Surfaces are clean.

Cleaning is performed at the surface areas are clean.

grills, ledges, sills, walls, moldings, ledges, baseboards, doors, and light fixtures) to a maximum height of 7'-0" above floor level.

Low area cleaning does not include desktops of occupied cubicles or offices.

Areas to receive low area cleaning are identified on the Custodial Inventory provided in J- 1503010-09 specified frequencies.

3.1.1.3 Lunch/Break

Room Cleaning

The Contractor shall provide cleaning services in lunch/break room areas to ensure areas are clean and sanitary.

Employee lunch/break room areas shall include sinks, countertops, trash containers, cooking equipment, coffee makers, and dining areas.

Where present, soap and paper towel dispensers shall be refilled.

The Contractor shall collect all waste from lunch/break room areas. All waste shall be moved to designated refuse containers.

All waste that is dropped during the waste removal process shall be picked up and properly disposed.

Lunch/break room is clean and sanitary.

Lunch/break room waste containers are empty, clean, and waterproof liners have been replaced.

Dispensers are refilled and supplies are stocked.

Services are performed at the specified frequencies.

3.1.1.4 High Area

Cleaning

The Contractor shall provide high area cleaning services to ensure surfaces are clean.

High area cleaning includes dusting and wiping clean all surfaces above 7'-0" from floor level (e.g., overhead piping, light fixtures, ceiling fans, vents, and ceiling areas).

The Contractor shall clean the exterior and interior surfaces of the light fixture.

The Contractor shall ensure that overhead fixtures are protected from damage.

High area cleaning includes removal of all debris created, including debris falling into low areas.

Surfaces are clean.

Cleaning is performed at the specified frequencies.

3.1.1.5 Interior Window The Contractor Interior window cleaning shall All interior

Cleaning shall clean window surfaces and adjacent areas to ensure that surfaces are clean and sightly.

be scheduled concurrently with exterior window cleaning.

Interior window cleaning shall include wiping clean all window sashes, sills, woodwork, and other surroundings of glass.

windows are clean and sightly.

Cleaning is performed at the specified frequencies.

3.1.1.6 Exterior Window

Cleaning

The Contractor shall clean window surfaces and adjacent areas to ensure that surfaces are clean and sightly.

Where storm windows exist, the Contractor shall clean both sides of the storm window and the outside of the inner glass.

When screens are present, the Contractor shall remove and clean the screen such that it is free of debris and dust before reinstalling over cleaned windows. Work will not be considered complete until screens are reinstalled.

Exterior window cleaning shall be scheduled concurrently with interior window cleaning.

All exterior windows are clean and sightly.

Cleaning is performed at the specified frequencies.

3.1.1.7 Window Blinds

Cleaning

The Contractor shall clean window blinds to ensure they are clean and available for use in a timely manner.

Contractor shall clean both sides of blinds.

Blinds may be removed for cleaning.

Blinds are clean and in the same operational condition as prior to cleaning.

If removed for cleaning, blinds are returned to their original location within two working days.

Cleaning is performed at the specified frequencies.

3.1.1.8 Entrance Cleaning The Contractor

shall clean doors and all associated glass of the entrance to ensure doors and glass surfaces are clean and sightly.

Entrances surfaces include but are not limited to doors, associated transoms, and sidelights.

When the entry is an atrium entrance the Contractor shall clean both sets of doors and all associated glass.

Surfaces shall be free of all dirt and provide a clear, streak-, smudge- and mark-free

Glass surfaces are clean and sightly on both sides and for the full height of the glass.

Doors are clean and free of all dirt and marks.

Cleaning is performed at the specified appearance regardless of height. frequencies.

3.1.1.9 Interior Glass

Surfaces Cleaning The Contractor shall clean all interior glass to ensure glass surfaces are clean and sightly.

Glass surfaces include but are not limited to interior doors, partitions, and walls.

Surfaces shall be free of all dirt and provide a clear, streak-, smudge- and mark-free appearance regardless of height.

Glass surfaces are clean and sightly on both sides and for the full height of the glass.

Cleaning is performed at the specified frequencies.

3.1.1.10 Drinking Fountains

Cleaning

The Contractor shall clean drinking fountains to ensure they are clean, sanitary, and sightly.

Drinking fountain surfaces shall be properly disinfected.

Drinking fountains are clean, sanitary, and sightly.

Cleaning is performed at the specified frequencies.

3.1.2 Floor Care The Contractor

shall provide floor care services to ensure they are clean and sightly.

The Contractor shall move furniture, non-permanent rugs and other floor coverings prior to floor care services. The Contractor shall return furniture, rugs, floor coverings, and other items moved during services to its original position.

When caring for raised deck floors, the Contractor shall ensure that all items below the floor are protected from damage.

Floor care services shall be performed in a manner that minimizes interference with daily operations.

The Contractor shall post warning signs and barricades in areas of floor care operations, as appropriate, to ensure personnel safety.

Floors in Dust Free spaces shall be serviced using equipment which emit airborne particles no larger than 0.3 micrometers, and are 99.9% efficient. Dust Free service areas are identified on the Custodial Inventory provided in J-1503010-09. Equipment to be used in these spaces requires prior approval of the KO. The

Floors are clean and sightly consistent with the specified COLS and/or service class.

Contractor shall maintain equipment used in these spaces at optimum serviceability.

Equipment that cannot achieve the specified requirements shall be replaced immediately by the Contractor.

3.1.2.1 Sweeping and Dust

Mopping

The Contractor shall sweep or dust mop uncarpeted floors to ensure floors are free of debris and dust.

The Contractor shall sweep or dust mop uncarpeted floors, including stairwells and elevators.

Floors are free of debris and dust.

Services are performed at the specified frequencies.

3.1.2.2 Vacuuming

Carpets and Rugs

The Contractor shall vacuum carpets and rugs to ensure they are free of debris and dust.

Contractor shall provide spot cleaning as needed.

Carpets and rugs are free of debris and dust.

Services are performed at the specified frequencies.

3.1.2.3 Cleaning Walk-off

Mats

The Contractor shall clean the walk-off mats and surfaces below the mats to ensure mats and surfaces are clean.

The Contractor shall return mats to their original locations after cleaning.

The Contractor shall notify the KO when walk-off mats are defective, missing, or not serviceable.

Walk-off mats and surfaces below the mats are clean.

Services are performed at the specified frequencies.

3.1.2.4 Spray Cleaning

and Buffing

The Contractor shall spray clean and buff floors to ensure floors are clean and present a sightly appearance.

The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates.

Floor products used shall result in a non-slip finish.

Floors are clean and have a uniform glossy finish.

Non-slip floors are clean and have a uniform matte finish.

Services are performed at the specified frequencies.

3.1.2.5 Damp Mopping The Contractor

shall damp mop floors to ensure that floors are clean.

The Contractor shall damp mop uncarpeted floors, including stairwells and elevators. Scuff marks, spots, and dried stains shall be removed.

Hospital, clinic and galley floors to be sanitized are identified on the Custodial Inventory provided in J-1503010-09.

Floors are clean.

Hospital, clinic, and galley floors are clean and sanitary.

Services are performed at the specified frequencies.

3.1.2.6 Stripping, Coating, and Buffing

The Contractor shall strip, coat and buff floors to ensure that floors are clean and sightly.

The Contractor shall coat floors to ensure continuous protection.

The Contractor shall strip, coat, and buff uncarpeted floors, including stairwells and elevators.

The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates.

The Contractor shall apply sufficient coats of product to protect floors from traffic and use.

Floor products used shall result in a non-slip finish.

Floors are clean, free of previously applied coat, and have a uniform glossy finish.

Floors are properly coated and protected.

Non-slip floors are clean and have a uniform matte finish.

Services are performed at the specified frequencies.

3.1.2.7 Carpet and Rug

Deep Cleaning

The Contractor shall deep clean carpets and rugs to ensure that floors are clean, sightly and available for use in a timely manner.

Acceptable methods for deep cleaning include shampooing, chemical extraction, steam cleaning, and other similar deep cleaning processes.

Carpets and rugs are clean.

Carpets and rugs are dry and passable in 12 hours.

Services are performed at the specified frequencies.

3.1.3 Restroom Services The Contractor

shall service restrooms to ensure they are clean, sanitary, sightly, and stocked with sufficient supplies.

The Contractor shall inform the KO when dispensers, fixtures, and drinking fountains are damaged or missing.

The Contractor shall clean locker rooms and showers as part of restroom services.

Restrooms are clean, sanitary, and sightly consistent with the specified service class and

COLS.

Restrooms are adequately stocked with restroom supplies.

Services are performed at the specified frequencies.

3.1.3.1 Restroom Cleaning The Contractor

shall clean and disinfect restrooms to ensure they are clean, sanitary, and free of offensive odors.

All cleaning materials and equipment used in restrooms shall not be used in any other areas outside the restrooms.

Cleaning materials, including sponges, cloths, brushes, and

All restrooms are clean, sanitary, and free of offensive odors.

similar items, used to clean toilets, urinals, floors, and walls shall not be used to clean showers, lavatories and sinks.

All restroom floors, walls, partitions, fixtures, mirrors, and shower areas shall be disinfected.

All graffiti from restroom surfaces shall be removed.

All waterless urinals shall be maintained in accordance with manufacturers’ rcommendations, and at the frequency required by use. Waterless urinals are listed on the Custodial Inventory provided in J-1503010-09

No graffiti present on restroom surfaces.

Cleaning is performed at the specified frequencies.

3.1.3.2 Restroom

Servicing

The Contractor shall service restrooms to ensure they are stocked with sufficient supplies and waste containers are emptied.

Restroom supplies include toilet paper, toilet seat protectors, soap, and paper towels. Utilize dispenser where available.

The Contractor shall collect all waste from all restrooms. All waste shall be moved to designated refuse containers.

All waste that is dropped during the waste removal process shall be picked up and properly disposed.

Restroom supplies are filled to capacity and are available.

Restroom waste containers are empty, clean, and waterproof liners have been replaced.

Services are performed at the specified frequencies.

3.1.4 Group

Shower/Locker Room Cleaning

The Contractor shall provide cleaning services in group shower/locker rooms to ensure areas are clean and sanitary.

All cleaning materials and equipment used in shower/locker rooms shall not be used in any other areas outside the shower/locker rooms.

Cleaning materials, including sponges, cloths, brushes, and similar items, used to clean toilets, urinals, floors, and walls shall not be used to clean showers, lavatories and sinks.

The Contractor shall collect all waste from all shower/locker rooms. All waste shall be moved to designated refuse containers.

All shower/locker rooms are clean, sanitary, and free of offensive odors.

Shower/locker room waste containers are empty, clean, and waterproof liners have been replaced.

Shower/locker room supplies are filled to capacity and are available.

All waste that is dropped during the waste removal process shall be picked up and properly disposed.

Shower/locker room supplies include toilet paper, toilet seat protectors, soap, and paper towels. Utilize dispenser where available.

Cleaning is performed at the specified frequencies.

3.1.5 Building Perimeter

Services

The Contractor shall provide building perimeter services to ensure that they are sightly.

The building perimeter is defined as the area within five feet from the building outside wall and shall be extended to include associated porches, patios, sidewalks, and designated smoking areas as indicated on Maps and Locations shown in J-1503010-

Building perimeters are sightly consistent with the specified COLS and/or service class.

3.1.5.1 Debris Removal The Contractor

shall remove debris from the building perimeter to ensure a sightly appearance.

The Contractor shall deposit all debris in the designated waste container.

Building perimeters are clear of debris.

Services are performed at the specified frequencies.

3.1.5.2 Emptying

Perimeter Waste Containers

The Contractor shall empty perimeter waste containers and ensure they are clean.

The Contractor shall empty waste containers, excluding dumpsters, located in the perimeter area. The Contactor shall pick up all waste around the containers.

The Contractor shall collect and dispose of items placed adjacent to waste containers.

The Contractor shall empty ash urns and refill or replace sand as necessary.

All waste that is dropped during the waste removal process shall be picked up and properly disposed.

Provide waterproof liners and replace when needed.

Waste containers are empty and clean.

Waterproof liners are provided and replaced when soiled or unserviceable.

Services are performed at the specified frequencies.

1503010 - Custodial Services Spec Item Title Performance

Objective Related Information Performance

Standard

4 Non-Recurring Work

Non-Recurring work may be ordered utilizing DoD FedMall in accordance with Section H or on a task order in accordance with the

PROCEDURES

FOR ISSUING

ORDERS clause in Section G. The order will specify the exact locations and…