Attachament__J2__QASP_01_May_16.docx
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- N00421-16-R-0007
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Attachment (1)
Quality Assurance Surveillance Plan for Program Management, Administrative, Engineering and Technical Support Services for the Propulsion and Power Department (AIR 4.4)
1. Purpose
This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the performance based service order. The intent is to ensure that the contractor performs in accordance with the performance metrics and the Government receives the quality of services called for in the order.
The contract requirement is for program management, administrative, engineering and technical support services to include administrative, operation, maintenance, repair, and equipment and laboratory upgrades for the Propulsion and Power Department, AIR 4.4. The support services include program/project management; maintaining/operating/improving the AIR 4.4 test equipment and laboratories; supporting project test plans, test requests and innovative test procedures; providing recommendations on performance design change specifications, engineering data, installation requirements, procurement requests and other technical documentation; supporting the computer resources not covered by NMCI; system safety support; budgeting; and administrative support.
AIR-4.4 is the lead activity for research, systems engineering and integration, engineering analysis and evaluation, test and evaluation and in-service engineering support of Naval Air Propulsion and Power Systems, including:
· Air breathing engines (except for ramjets) and engine integration for manned and unmanned aircraft and missiles
· Auxiliary, secondary and emergency power systems
· Helicopter transmissions and drive systems
· Aircraft and engine fuel systems, and ground refueling systems
· Fuel, oil and greases for propulsion system engines, gearboxes, propellers and transmissions
· Electrical Power generation and regulation systems
· Propulsion system performance This action will be met by awarding a single cost-plus-fixed-fee (CPFF)/Firm-Fixed-Price (FFP)/Cost type task order with one base year and four options. The estimated total value is $47M over a 5 year period. The type of funds expected to be used for this acquisition (Base and Options) are Aircraft Procurement, Navy (APN), Research and Development Test and Evaluation (RDT&E), and other customer funds, as applicable, which could include O&MN (operations and maintenance, Navy) and Foreign Military Sales (FMS). Funding availability is dependent on annual appropriations. The estimated period of performance is 1 October 2016 – 30 September 2021. The contract will be assigned to the cognizant DCMA office for administration and the contractor’s performance will be monitored by the Contracting Officers Representative (COR).
The resulting contract vehicle will be awarded though NAWCAD. A properly executed QASP will assist the Government in achieving the objectives of this procurement.
2. Authority
Authority for issuance of this QASP is provided under Contract Section E – Inspection and Acceptance, which provides for inspections and acceptance of the services and documentation called for in task orders, to be executed by the Contracting Officer or a duly authorized representative.
3. Scope
To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan and the QASP. The contractor, not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract.
The QASP on the other hand, is put in place to provide Government surveillance oversight of the contractor’s efforts to assure that they are timely, effective and are delivering the results specified in the order.
4. Government Resources
The following definitions for Government resources are applicable to this plan:
Contracting Officer - A person duly appointed with the authority to enter into (Procuring Contracting Officer (PCO)) or administer (Administrative Contracting Officer (ACO)) contracts and make related determination and findings on behalf of the Government. The PCO for this Task Order is AIR-2.5.1.7. The ACO will be designated in the resulting contract. Contracting Officers are designated via a written warrant, which sets forth limitations of authority.
Contracting Officer Representative (COR) - An individual appointed in writing by the PCO to act as their authorized representative to assist in the technical administration of the contract. A COR will be appointed in the resulting contract award. The limitations of authority are contained in a written letter of appointment. The COR does not have a warrant.
5. Responsibilities
The following Government resources shall have responsibility for the implementation of this QASP:
Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms and conditions of the contract and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the contractor receives impartial, fair and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the contractor’s performance.
Contracting Officer Representative (CR) – The COR is responsible for technical administration of the contract and assures proper Government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the contractor or COR deems may affect contract price, terms, or conditions shall be referred to the Contracting Officer for action.
6. Methods of QA Surveillance
a. Contractor Performance Assessment Reporting System (CPARS) – The market place for these services is very competitive. As such, the successful offeror has a vested interest in the Government-generated CPARS ratings under this contract. Additionally, the CPARS ratings will be the determinant in exercising an option or award term. For this procurement the Government will address the quality of product or service, schedule, cost control, business relations, management, and other important areas. As this information may affect future source selections throughout DoD, and the continuation of the contract, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool with the QASP.
b. QASP - The below listed methods of surveillance will be used by the COR in the technical administration of this QASP. In addition to the below instructions, the form to be used for documentation of quality assurance surveillance is the Surveillance Activity Checklist.
7. Surveillance
Enclosures (1), (2), and (3) set forth the performance standards, incentives, and surveillance methods for the contractor and COR while enclosure (4) provides the checklist and means for the COR to document the results of the surveillance. Enclosure (4) will be provided to the Contracting Officer on a quarterly basis for inclusion into contract file.
8. Documentation
In addition to providing quarterly reports to the Contracting Officer, the COR will maintain a complete Quality Assurance file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function, including the originals of the Quality Assurance Checklists. All such records will be maintained for the life of the contract. The COR shall forward these records to the Contracting Officer at termination or completion of the Order, or as needed if requested by the Contracting Officer at other times.
9. Enclosures Enclosure (1) –Performance Based Standards Enclosure (2) - Data Standards Enclosure (3) – Incentives Enclosure (4) - Surveillance Activity Checklist N00421-16-R-0006 Attachment (2)
Source Selection Information See FAR 3.104 and 2.101 Enclosure (1) - Performance Based Quality Standards
| Description |
| Performance Standard and Acceptable Quality Level (AQL) |
| Surveillance Method/Measure |
| Incentives |
| Provide program management, engineering and technical support services to the requirements in support of AIR-4.4. |
| Customer requirements and objectives met, on-time, 95% of the time. |
| Surveillance by AIR-4.4 technical points of contact/subject matter experts (as indicated on CDRLs), on a monthly basis. |
| See enclosure (3). |
| Provide project and budget execution support, administrative and training services, and track CDRL contract status to the requirements in support of AIR-4.4. |
| Complete and accurate; 95% on time; Any required revisions/Corrections are minor (i.e. do not affect technical content). |
| Surveillance by AIR-4.4 TOM on a monthly basis. |
| See enclosure (3). |
| Support, analyze, provide input, develop, prepare and report on briefs, point papers, reports, correspondence, meetings, conferences, and review boards. |
| Complete and accurate; 95% on time; Any required revisions/Corrections are minor (i.e. do not affect technical content). |
| Random sampling by report recipient(s) and AIR-4.4 TOM will conduct ongoing surveillance of performance. |
| See enclosure (3). |
| Support conferences and meetings in support of business management issues- identifying, coordinating and providing recommendations for the use of existing and proposed systems and processes |
| 95%: on time arrival of personnel; proper personnel in attendance; complete and accurate presentations and minutes; adequate administrative support; Presentations; minutes and other required written material require only minor corrections (i.e. do not affect technical content). General administrative support provided as required. |
| Random sampling by report recipient(s) and AIR-4.4 TOM will conduct ongoing surveillance of performance. |
| See enclosure (3). |
| Support, consolidate, organize, maintain, and modify databases of acquisition, budgetary, program execution, and contractual status information. |
| Customer requirements and objectives met, error-free and on-time, 95% of the time. |
| Random sampling by report recipient(s) and AIR-4.4 TOM will conduct ongoing surveillance of performance. |
| See enclosure 3. |
Perform financial reconciliation on obligations and expenditures on all funds, update/ develop spreadsheets, cost databases, and financial status reports as required.
| Customer requirements and objectives met, error-free and on-time, 95% of the time. |
| Random sampling by report recipient(s) and AIR-4.4 TOM will conduct ongoing surveillance of performance. |
| See enclosure 3. |
Enclosure (2) - DATA STANDARDS
| Description |
| Standard |
| AQL |
| Surveillance Method/Measure |
| Incentives |
Contractor’s Progress, Status, and Management Report
CDRL A001
Submission is in accordance with the DID cited in the CDRL.
95% of required deliverable provided on time, is accurate as written, not requiring rewrite
100% Inspection by COR.
See enclosure (3).
Funds and Man-Hour Expenditure Report
CDRL A002
Submission is in accordance with the DID cited in the CDRL.
95% of required deliverable provided on time, is accurate as written, not requiring rewrite
| OPSEC Plan (Operations Security Plan) CDRL A003 |
| Submission is in accordance with the DID cited in the CDRL |
| 100% Compliant |
| 100% Inspection by COR. |
See enclosure (3).
Scientific and Technical Reports
CDRL A004
Submission is in accordance with the DID cited in the CDRL.
95% of required deliverable provided on time, is accurate as written, not require rewrite
Information Technology Personnel Security Report for COR
CDRL A005
Submission is in accordance with the DID cited in the CDRL.
100% Compliant
Information Technology Personnel Security Report for COR
CDRL A006
Submission is in accordance with the DID cited in the CDRL.
100% Compliant
Enclosure (3) - Incentives The following incentives shall apply to performance under this order.
| Assessment Period |
| Acceptable Performance Definition |
| How Measured |
Incentives
Base:
| All measurement areas rated “Satisfactory” or above. See below. |
| Midpoint of the assessment period (6 months from award) evaluation using the CPARS format covering the previous 6 months. |
| (+) Meet the acceptable performance definition as a condition for exercise of Option 1.* Documented in CPARS. |
(-) Does not meet the acceptable performance definition as a condition for exercise of an Option 1.* Documented in CPARS.
Option 1:
| All measurement areas rated “Satisfactory” or above. See below. |
| Midpoint of the assessment period (18 months from option exercise) evaluation using the CPARS format covering the previous 12 months. |
| (+) Meet the acceptable performance definition as a condition for exercise of an Option. 2.* Documented in CPARS. |
(-) Does not meet the acceptable performance definition as a condition for exercise of an Option. 2.* Documented in CPARS.
| Option 2: |
| All measurement areas rated at least “Satisfactory” or above. Two or more measurements rated either “Very Good” or “Exceptional”. See below. |
| Midpoint of the assessment period (30 months from option exercise) evaluation using the CPARS format covering the previous 12 months. |
| (+) Meet the acceptable performance definition as a condition for exercise of Option 3.* Documented in CPARS. |
(-) Does not meet the acceptable performance definition as a condition for exercise of Option 3.* Documented in CPARS.
| Option 3: |
| All measurement areas rated at least “Satisfactory” or above. Two or more measurements rated either “Very Good” or “Exceptional”. See below. |
| Midpoint of the assessment period (42 months from option exercise) evaluation using the CPARS format covering the previous 12 months. |
| (+) Meet the acceptable performance definition as a condition for exercise of Option 4.* Documented in CPARS. |
(-) Does not meet the acceptable performance definition as a condition for exercise of Option 4.* Documented in CPARS.
| Option 4: |
| All measurement areas rated at least “Satisfactory” or above. Two or more measurements rated either “Very Good” or “Exceptional”. See below. |
| Midpoint of the assessment period (54 months from option exercise) evaluation using the CPARS format covering the previous 12 months. |
| (+) Met the acceptable performance definition. Documented in CPARS. |
(-) Does not meet the acceptable performance definition.
Documented in CPARS.
* The Government reserves the right to not exercise options unless all regulatory requirements are met and the contractor meets the acceptable performance definition.
All SOW/CDRL tasks, including SOW/CDRL sub-tasks, will be assessed focusing on the following.
Quality of Product or Service – Assess the contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract execution, the integration of program management specialties, management of interfaces, and the management of a totally integrated effort of all program management concerns to meet cost, performance, and schedule objectives. Assess how successfully the contractor meets program quality.
Schedule – Assess the contractor’s adherence to the required performance schedule by assessing the contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address significance of scheduled events (i.e., design reviews), discuss causes, and assess the effectiveness of contractor Corrective actions.
Cost Control – Assess the contractor’s effectiveness in forecasting, managing, and controlling contract cost. Is the contractor experiencing cost growth or underrun? If so, discuss the causes and the contractor-proposed solutions for the cost overruns. For contracts where task or contract sizing is based upon contractor provided person-hour estimates, the relationship of these estimates to ultimate cost should be assessed. In addition, the extent to which the contractor demonstrates a sense of cost responsibility, through the efficient use of resources in each work effort should be assessed.
Management Responsiveness – Assess the timelines, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s reasonable and cooperative behavior, effective business relations, and customer satisfaction. Consider the contractor’s responsiveness to the program as it relates to meeting contract requirements during the period covered by the report.
Utilization of Small Business – FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the Small Business Subcontracting Program. Assess whether the contractor provided maximum practicable opportunity for Small Business (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small Disadvantaged Businesses (which also includes ANCs and Indian Tribes), Women Owned Small Businesses, HUBZone, Veteran Owned, Service Disabled Veteran Owned Small Business, Historically Black Colleges and Minority Institutions and ANCs and Indian Tribes that are not Small Disadvantaged Businesses or Small Businesses) to participate in contract performance consistent with efficient performance of the contract.
Other areas – Assess additional evaluation areas unique to the contract that cannot be captured elsewhere.
The evaluation ratings are as follows:
Exceptional – Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory - Performance meets contractual requirements. The contractual performance of the task and sub-task contain some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal - Performance does not meet most contractual requirements. The contractual performance of the task and sub-task being assessed reflect a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the task or sub-task contains a serious problem(s) for which the contractor’s actions were ineffective.
Enclosure (4) - Surveillance Activity Checklist Monthly Surveillance:
The TOM will perform a monthly assessment of Quality, Schedule, Cost Control, Management Responsiveness, Utilization of Small Business and Other Areas as applicable utilizing the CPARS evaluation rating definitions listed in enclosure 3.
| Description |
| Surveillance Method/Measure |
| Date Planned |
| Date Completed |
| Quality |
| Schedule |
| Cost Control |
| Mgmt |
| Utilize Small Business |
Other
| Provide program management, engineering and technical support services to the requirements in support of AIR-4.4. |
| Surveillance by AIR-4.4 technical points of contact/subject matter experts (as indicated on CDRLs. |
TBD
| Provide project and budget execution support, administrative and training services, and track CDRL contract status to the requirements in support of AIR-4.4. |
| Surveillance by AIR-4.4 COR on a monthly basis. |
| Support, analyze, provide input, develop, prepare and report on briefs, point papers, reports, correspondence, meetings, conferences, and review boards. |
| Random sampling by report recipient(s) and AIR-4.4 COR will conduct ongoing surveillance of performance. |
| Support conferences and meetings in support of business management issues- identifying, coordinating and providing recommendations for the use of existing and proposed systems and processes |
| Random sampling by report recipient(s) and AIR-4.4 COR will conduct ongoing surveillance of performance. |
| Support, consolidate, organize, maintain, and modify databases of acquisition, budgetary, program execution, and contractual status information. |
| Random sampling by report recipient(s) and AIR-4.4 COR will conduct ongoing surveillance of performance. |
| TBD |
Perform financial reconciliation on obligations and expenditures on all funds, update/ develop spreadsheets, cost databases, and financial status reports as required.
| Random sampling by report recipient(s) and AIR-4.4 COR will conduct ongoing surveillance of performance. |
| TBD |
Contractor’s Progress, Status, and Management Report
CDRL A001
100% Inspection by TOM.
Funds and Man-Hour Expenditure Report
CDRL A002
100% Inspection by AIR-4.4 COR.
| OPSEC Plan (Operations Security Plan) |
| Surveillance by AIR-4.4 COR in accordance with OPNAVINST 3432.1 |
| TBD |
| Status Report – Information Technology Personnel Security Report for AIR-4.4 COR |
| Surveillance by AIR-4.4 COR, monthly |
| TBD |
Monthly Summary of Ratings:
| Quality | Schedule | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
| Cost Control | Business Relations | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
| Management | Other Areas | |||
| Number of Exceptional | ____ | Number of Exceptional | ____ | |
| Number of Very Good | ____ | Number of Very Good | ____ | |
| Number of Satisfactory | ____ | Number of Satisfactory | ____ | |
| Number of Marginal | ____ | Number of Marginal | ____ | |
| Number of Unsatisfactory | ____ | Number of Unsatisfactory | ____ |
Annual Surveillance:
The TOM will perform an annual assessment of overall contract performance utilizing the CPARS evaluation rating definitions listed in enclosure 3 and the monthly summary of ratings.
| Description |
| Surveillance Method/ |
Measure
| Date Planned |
| Date Completed |
| Summary Rating/Results |
Quality of Product or Service
Review of Monthly Ratings.
Schedule
Review of Monthly Ratings.
Cost Control
Review of Monthly Ratings
Management Responsiveness
Utilization of Small Business
Other Areas
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