Attachment_L-1_-_PPQ.pdf

Attachment L-1

29 May 2019

Past Performance Questionnaire (PPQ)

PAST PERFORMANCE QUESTIONNAIRE

DATE:

TO REFERENCE: (Enter name of reference entity the questionnaire is being sent to.)

REFERENCE’S PHONE NUMBER:

REFERENCE’S EMAIL:

FROM REQUESTING FIRM: (Name of Firm and contact information of the person requesting the accomplishment of the questionnaire.)

Firm:

Requestor:

INFORMATION REQUEST

PAST PERFORMANCE

The U.S. Navy, Strategic Systems Programs (SSP) is in the process of soliciting offers from companies to be the contractor in support of the Navy Enterprise Resource Planning (ERP) sustainment activities and future Navy

ERP solution deployment.

[Our firm] has provided your name and organization as a reference regarding our record of past performance under

Contract No. [CONTRACT NO.].

Our firm is competing for RFP N0003019R1010as a:

Prime Contractor

Subcontractor to (please identify the Prime Contractor under which you will compete for the contract award):

For SSP to conduct its evaluation of our company’s past performance record, we request that you complete the attached questionnaire and email a PDF file to Sally Machulski at Sally.Machulski@ssp.navy.mil.

Your completed questionnaire will become a part of the official source selection records. To be appropriately considered, the Past Performance questionnaire shall be returned to the Contracting Specialist in its entirety.

If there are any questions, please contact the Sally Machulski at Sally.Machulski@ssp.navy.mil or (202) 433-8491.

mailto:Sally.Machulski@ssp.navy.mil mailto:Sally.Machulski@ssp.navy.mil

PAST PERFORMANCE QUESTIONNAIRE

CONTRACTOR NAME: CONTRACT NUMBER/TYPE:

EVALUATION PERIOD: TASK ORDER NO.:_

CONTRACT AMOUNT: DATE AWARDED: STATUS: ACTIVE COMPLETE

1. Please describe the service provided by the Contractor for your organization or firm. Please note that the

U.S. Navy, Strategic Systems Programs (SSP) is primarily interested in past performance related to ERP sustainment activities and future Navy ERP solution deployment support.

2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings. For ratings of “Outstanding,” “Marginal,” or “Unsatisfactory,” please provide a brief explanation in the comments space (paragraph 3) below.

RATING DEFINITION

Outstanding Quality of performance exceeded most contractual requirements and expectations. The contract performance specification was accomplished with only minor problems for which corrective actions taken by the contractor were highly effective. The contractor was pro-active in identification of problems, providing alternatives and recommendations.

Satisfactory Quality of performance met contractual requirements. The contract scope of work was accomplished with some problems for which corrective actions taken by the contractor that were satisfactory.

Marginal Quality of performance did not meet some contractual requirements. The contract scope of work effort has had some serious problems which the contractor did not resolve to satisfaction. The contractor’s proposed actions appeared only marginally effective or were not fully implemented.

Unsatisfactory Quality of performance did not meet most contractual requirements and recovery is not likely in a timely manner. The contract scope of work performance had major problems for which the contractor’s corrective actions were ineffective.

Not Applicable The question does not apply. No performance record identifiable within the area of evaluation.

NOTE: This Past Performance Questionnaire applies to both prime and/or subcontractors.

CONTRACTOR NAME: CONTRACT NUMBER/TYPE:

PAST PERFORMANCE ASSESSMENT Outstanding. SAT. MARG UNSAT. N/A

1) Ability of the contractor to provide quality, accurate, and timely advisory and assistance services, as required by contract.

This includes compliance with contract requirements and technical excellence.

2) Ability of the contractor to provide customer satisfaction and cooperative, reasonable businesslike behavior with its own staff and customers.

3) Ability of the contractor to resolve problems, including prompt notification of issues, flexible and proactive problem solving practices, and effective contractor-recommended solutions.

4) Ability of the contractor to respond to short notice requirements.

5) Ability of the contractor to respond to technical direction.

6) Ability of the contractor to recruit, hire, and retain sufficient key and technical personnel to ensure quality contract performance.

7) Ability of the contractor to maintain and adhere to a quality control plan.

8) Ability of the contractor to obtain appropriate company and personnel security clearances.

9) Ability of the contractor to perform in an integrated team environment that includes government and other contractor personnel.

10) Ability of the contractor to manage performance of subcontractors.

11) How would you rate the contractor’s overall past performance for the referenced contract/delivery order?

CONTRACTOR NAME: CONTRACT NUMBER/TYPE:_

3. Comments: (Provide rationale for ratings of “Outstanding,” “Marginal,” or “Unsatisfactory,” )

4. What were the contractor’s greatest strengths in the performance of the contract?

5. What were the contractor’s greatest weaknesses in the performance of the contract?

6. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

7. Do you know of any other similar contracts performed by this contractor? If yes, please provide the contract information, if known:

Printed Name/Title/Office Phone Number/Email

Signature Date