Mobile Cranes PWS 2022 20220112.pdf

Performance-based Work Statement (PWS)

04 Jan 2022

MOBILE CRANE FLEET MAINTENANCE (ATC) AND REPAIRS

C.1 GENERAL.

C.1.1 SCOPE. This is a non-personal services contract to provide scheduled preventive maintenance, unscheduled repairs, recovery operations, repair/replace unserviceable parts, assemblies, subassemblies and components; refinish, fabricate and/or, make modifications to parts; repair accessories, auxiliary equipment, and perform minor body and structural repair, inspections, quality assurance, parts, tires, batteries, and petroleum products disposal, and other services on support vehicles and equipment outlined on the Density List (Appendix B). The equipment quantity in the inventory may vary as much as +/-2% or require +/-300 productive maintenance man-hours without a contract modification. Performance shall be in accordance with the terms and standards contained herein, including all referenced publications and instructions. These services will be reimbursed at supplier invoiced cost and freight costs incurred in obtaining the necessary parts and materials, except those identified as contractor furnished items.

This effort is in support of the existing and the future mission of ATC located in and around Aberdeen Proving Ground (APG) north and south (Edgewood Area) to include off-site locations in Carroll Island and Churchville, Maryland.

C.1.2 BACKGROUND. The Aberdeen Test Center (ATC) is a multi-purpose test center with diverse test capabilities and facilities. The unique combination of ATC's experienced personnel, state-of-the-art facilities, instrumentation, equipment, automotive courses, firing ranges, and industrial fabrication/repair capabilities provide a comprehensive facility available for testing a wide variety of military items, both domestic and foreign, as well as commercial items. Testing is conducted on full systems, as well as system components and includes such items as: combat and general purpose vehicles, automotive technologies, weapons and munitions, general support equipment, individual equipment, generators, night vision devices, bridges, sensors, communication systems and robotics. ATC also conducts vulnerability/survivability tests, flammability testing, and crash worthiness testing. ATC conducts and/or supports tests at other locations throughout the world with extensive mobile instrumentation.

C.1.3 PERIOD OF PERFORMANCE. The period of performance shall be one (1) 12-month base year from time of award with (two) 2 option years.

C.1.3.1 PHASE-IN PERIOD. The Contractor shall develop procedures for phasing in Contractor performance to the level prescribed and within the time allowed under the terms of this PWS. Offerors shall submit a Phase-In Plan with their proposal. The Contractor shall also submit a Phase-Out Plan with their proposal that establishes and implements a plan for an orderly phase-out of the Contractor operations at the termination of this Contract Agreement. The Contractor’s phase-out procedures shall not disrupt or adversely impact the day-to-day conduct of Government business. The Phase- In will begin upon notification of contract award, and it will be no longer than thirty (30) calendar days in duration.

C.1.3.2 PHASE-OUT PERIOD. The phase-out period shall be completed within thirty

(30) Calendar days after the end of the contract.

C.1.4 PLACE OF PERFORMANCE. Performance will take place in and around APG North and South (Edgewood Area) to include off-site locations in Carroll Island and Churchville, Maryland.

C.1.5 HOURS OF NORMAL OPERATIONS.

The Contractor shall be required to provide support during normal working hours, and deviate from normal hours by providing sufficiently trained and qualified personnel to satisfy the work schedule for each particular test at designated ATC site locations.

ATC is currently operating under an alternative work schedule. Unless deviations are required to support mission requirements, the Contractor shall also work the alternative work schedule. In a two-week pay period, the work schedule is 8 workdays of 9 hours each, 1 workday of 8 hours, and every other Friday off, referred to as Regular Day Off, (RDO) as depicted below. To ensure compliance with Section 778.105 of Interpretative Bulletin, 29 Code of Federal Regulations (CFR) Part 778, the Contractor's base pay-week shall not exceed 40 hours; therefore, the start and end time of the pay-week shall be adjusted accordingly. Notification to work outside normal hours of operation to support government requirements may be received with as little as one hour advance notice. Employees shall not work overtime or on Federal holidays unless approved in advance by the Contracting Officer’s Representative (COR).

M T W T F S S Week 1 9 9 9 9 8 Off Off Week 2 9 9 9 9 RDO Off Off

Currently, normal hours of operation are normally 0700 - 1630 (including a 30-minute meal period) Monday through Thursday. Hours of operation for the 1st Friday in the Government's biweekly pay period are normally 0700 - 1530 (including a 30-minute meal period). Deviations from the normal hours of operation may be required to meet the requirements of the performance work statement. The Government has the option to temporarily or permanently change the hours and days of operations.

The Contractor shall work outside of normal duty hours as necessary to meet the requirements of this contract. The Contractor shall adhere to curtailing operations and ATC closures. Curtailments and ATC closures include any time when ATC is in a nonoperational status for events including but not limited to: emergency situations, power curtailments, furlough, Reduced Operations, ATC events, or planned training days. Contractors are expected to adhere to the ATC curtailment or closure schedule, but some Contractor employees may be required to work during those periods and may be required to report to an alternate work site. Only personnel necessary for essential work will be scheduled for duty during these periods. The COR will notify the Contractor of the dates of curtailment and closure and of any Contractor employees required to work that day.

REDUCED OPERATIONS SCHEDULE. Based on workload, ATC may continue to observe a reduced operations schedule the week that falls between Christmas and New Year’s Day and the week that contains Independence Day. During these two (2) periods, ATC would only require Contractor support in situations where testing must continue. Based on workload and the need to provide employees a scheduled break, ATC may invoke additional reduced operation periods during the year.

INSTALLATION CLOSURES. Inclement weather conditions may force a temporary shutdown of APG. The Contractor shall call the Post Operation telephone (410- 278- SNOW) to get APG operation status and report to work accordingly. In addition, the local radio stations will announce any such delays or closures. If a period of Reduced Operations is declared, the Contractor shall comply accordingly.

FEDERAL HOLIDAYS. Federal Holidays in each calendar year are identified below. When such holidays fall on Saturday, the preceding Friday will be considered a holiday; however, if the preceding Friday is ATC's RDO under the alternative work schedule, the Thursday will be considered the holiday.

When such holidays fall on a Sunday, the succeeding Monday is considered a holiday.

New Year's Day, January l (or observed) Martin Luther King's Birthday, the third Monday in January Washington's Birthday, the third Monday in February Memorial Day, the last Monday in May Juneteenth, June 19 (or observed) Independence Day, July 4 (or observed) Labor Day, the first Monday in September Columbus Day, the second Monday in October Veteran's Day, November 11 (or observed) Thanksgiving Day, the fourth Thursday in November Christmas Day, December 25 (or observed)

C.1.6 PERSONNEL.

C.1.6.1 Program Management and Key Personnel.

The contractor shall provide the following key personnel onsite during normal duty hours when the Government is open for regular business. Program Manager (PM), 3 Heavy Crane mechanics, and 1 administrator to perform overall management of the PWS. The PM shall be the contractor’s primary point of contact and shall have the authority to make decisions on all matters on behalf of the contractor. The PM shall interact primarily with the Contracting Officer’s Representative (COR), Alternate COR (ACOR), or Technical Points of Contact (TPOC). The contractor shall designate an alternate who shall be authorized to make decisions in the absence of the PM. Five calendar days prior to start of performance, the contractor shall submit to the government, in writing, the names, addresses, home and office telephone numbers of the PM and other key personnel employed to perform work under this PWS. The contractor lead or PM shall manage the total work effort associated with the operations, maintenance, repair, and all other services required herein to assure fully adequate and timely completion of these services. Included in this function is a full range of management duties including but not limited to planning, scheduling, report preparation, maintain records, warranty enforcement, and quality control. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The

PM shall designate a primary GCSS-ARMY person to manage the system requirements and all others on the contract shall be registered in the system.

C.1.6.2 Support staff. In addition to key personnel the contractor shall provide admin/clerical staff to assist on the contract including GCSS-ARMY. The Contractor’s Management/Administrative support staff shall be efficient and economical, as well as sufficient to manage a contract. The cost of the Contractor’s Management/Administrative support staff shall not be directly billed as labor hours. Any allowable costs shall be included in the Contractor’s indirect charge rate.

C.1.6.2 Training, Education and Certification Requirements.

C.1.6.2.1 All services under the contract shall be conducted by a sufficient number of contractor personnel, experienced and skilled to perform required services without unnecessary stoppages or interference with Government functions in accordance with the PWS. The contractor shall provide sufficient personnel possessing the skills, knowledge, training, and experience to perform the tasks as described herein. The Contractor shall provide replacement personnel that meet or exceed the specified experience and certification requirements identified in this PWS.

C.1.6.2.2 Training. All mechanics shall possess not less than a high school education or general equivalency diploma; valid state driver’s license; at least 3 years mechanical experience, meet all health and physical qualifications. The mechanics shall possess the ability to read and understand equipment schematics, research military and commercial manufacturer’s manuals, and diagnose mechanical, fuel, coolant, electrical, drive train, and air systems problems to make repairs in a minimal amount of time. Quick and accurate diagnosis requires problem-solving ability and a thorough knowledge of the equipment’s operation. Physical Demands: This job may require lifting of objects that exceed 50lbs, with frequent lifting and/or carrying objects weighing up to 25 lbs, pushing and/or pull, climbing and/or balancing, bending, stooping, kneeling, crouching, and/or crawling, reaching, and seeing.

C.1.6.2.3 Crane Mechanics Crane Mechanics shall have at least 3 years’ experience working on Grove, Link Belt, Manitowoc, and P&H manufactured cranes from 5 ton up to 250 ton capacity with hydraulic and cable booms. The contractor mechanic shall have the expertise to perform Load Tests and safety inspections according to OSHA standard. The contractor shall possess and have the ability to use special computerized diagnostic testing equipment to trouble shoot electronic fault codes.

C.1.6.2.4 GCSS-Army. Contractor will provide a trained and qualified GCSS-Army operator to support daily roles and shop operations. Other contractors on the contract will be registered in the system for accountability. GCSS-Army will be used to support, record and control the maintenance function for the crane maintenance mission and its customers. Adding initial faults found from the customer, create repair and services work orders, (PM01/PM02), adding tasks, labor, parts requisition and status updates, AR 750‐1, DA PAM 750‐1, DA PAM 750‐8, GCSS-Army processes, ATC policies, procedures, IOP’s, external and internal SOPs, and COR guidance. The full scope of GCSS-Army will be utilized to provide reports to the government daily, weekly, and monthly. Government oversight and training will be provided to support this effort.

C.1.6.2.5 Government Owned and Leased Equipment. Contractor personnel assigned to operate either government owned or leased equipment in performance of their duties shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment which they operate. The contractor shall document all operator qualifications.

This documentation shall be provided to the COR before any contract employee engages in any mode of equipment operation. The contractor shall ensure that employees possess a valid state issued driver’s license and meet the operator qualification criteria outlined in AR 600-55, The Army Driver and Operator Standardization Program, federal, state, and local laws before operating any government owned or leased equipment. Contractor employees operating government vehicles must maintain a current license and/or certification for the type vehicle being operated and comply with the safety and security measures outlined in ATC Regulations. Hazardous material endorsement shall be required by drivers to operate vehicles carrying hazardous material. The Contractor is expressly prohibited from acquiring equipment items for the Government, unless specifically authorized by the contract or consent has been obtained in writing from the Contracting Officer or Contracting Officer Representative.

C.1.6.3 Hazardous Conditions. Contractor personnel may be exposed to the following conditions during performance of work:

C.1.6.3.1 High noise levels (impulse and steady state);

C.1.6.3.2 Proximity to electric power sources of high voltage and/or amperage;

C.1.6.3.3 Working with lead acid batteries, radioactive materials such as Depleted Uranium (DU), and ammunition.

C.1.6.4 Identification of Contractor Personnel. The contractor shall provide a 2” x 1” nametag (black lettering with white background) with the company name and the word Contractor below it.

The contractor shall ensure all personnel prominently display their nametags at all times while in a work status. In addition to that, the contractor shall ensure all personnel identify themselves as a contractor employee (with the name of their company) when answering the telephone, using the email system, and when attending meetings.

C.1.6.5 Protective Clothing and Equipment (PCE)

C.1.6.5.1 Protective Clothing and Equipment (PCE), The contractor shall provide all required personal protection equipment in accordance with Occupational Safety and Health Administration (OSHA) Standards and job classifications, e.g. respirators, hard hat, bump cap, hearing protection, eye protection, gloves, steel-toed boots, aprons, masks, face shields, reflective vests, etc. The contractor shall be responsible for identifying those job classifications requiring protection equipment IAW OSHA standards.

C.1.6.5.2 Depleted Uranium (DU) PCE. DU contaminated equipment located at Fords Farm/Superbox (Identified on the Density List as DU): The Government will provide Tyvek Coveralls, rubber boots or appropriate boot covers, and disposable gloves to perform scheduled maintenance and unscheduled repairs on DU Contaminated equipment located at Fords Farm. The PCE will be provided by the ATC radiation Safety Office. Wrists, ankles, and any other exposed areas must be taped prior to maintenance operations. Other PCE may be used in lieu of equipment noted above, only if previous written approval from the ATC Radiation Safety Officer or designee is obtained. ATC will be responsible for surveying for contamination at the end of the operation and disposal of contaminated PCE.

C.1.7 Contract Management.

C.1.7.1 The Contractor shall continuously evaluate the adequacy and effectiveness of all areas of work being performed under this contract. Each quarter, the contractor shall perform a self-assessment to evaluate all areas of performance, and include a strategy to improve area of concern.

The data resulting from the evaluation shall be made available to the Government upon request. The Contractor shall place special emphasis on achieving and maintaining the proper mix of appropriately qualified managerial and technical personnel to accomplish the contractual objectives.

All proposed substitutes to key management personnel will be approved by the COR and must have qualifications that are equal to or higher than the qualifications of the person to be replaced, listed in C.1.6.1.

C.1.7.2 The Contractor shall provide clearly defined policies and procedures for effective and responsive project management. The Contractor shall provide a management system that incorporates continuing quality and process improvement.

C.1.7.3 The Contractor shall manage the workforce to ensure that excessive turnover does not interfere with mission requirements. The Contractor shall track and analyze hiring and termination trends.

C.1.7.4 The Contractor shall establish and maintain a financial tracking system that will meet the reporting requirements.

C.1.7.5 The Contractor shall provide the COR and designated personnel access to Contractor databases/ spreadsheets for data review. A list of these designated Government personnel will be provided by the Government within thirty (30) days after the start of the transition period.

C.1.8 Mission Support Contracts Timekeeping System.

C.1.8.1 The Contractor shall enable employees with the capability of entering data into a time capturing Contractor owned commercial program that is compatible with the government programs to meet the requirements of this PWS. During the Phase-In period, the Contractor shall complete a Request for Access (DD Form 2875 System Authorization Access Request) and a Non-Disclosure Statement to Aberdeen Test Center Information Assurance Manager for the designated employees. Subsequent training that may be required because of personnel changes shall be the responsibility of the Contractor.

C.1.8.2 The Contractor shall maintain a daily record of regular, overtime, and shift hours worked, specifying the Work Breakdown Structure (WBS), Internal Order, Cost Center, labor category, delivery order number, and contract number which will be provided electronically and uploaded daily to the ATC Contractor time tracking system. On the next workday after the work performance, the Contractor shall enter the aforementioned data into their system by 1300. If problems develop, in which the Contractor is unable to enter time into their system, the contactor shall notify the COR immediately in order that the problem can be documented. The Contractor is responsible to verify timekeeping data and make corrections as necessary.

C.1.9 SAFETY & ENVIRONMENTAL

C.1.9.1 Health and Safety Plan.

C.1.9.1.1 Environmental Compliance. The Contractor is required to be environmentally responsible in performing its activities under this contract. The Contractor shall institute a waste management program to minimize the amount of materials being placed into the trash from contract activities and maximize recycling opportunities.

C.1.9.1.2 General Requirements

1. Within thirty (30) calendar days after contract award, the Contractor shall submit to the COR a plan describing procedures which will be utilized to implement the recycling requirements of this contract.

2. The Contractor shall reclaim and properly dispose of refrigerant and used oil. The Contractor shall keep a record of the times and costs incurred for the disposal of these items.

3. The contractor shall formulate and submit, within 30 days after the conditional contract award date, a written safety and health plan for acceptance by the Government. The contractor shall have a central POC for safety and health related issues. The POC shall be identified in writing to the COR.

C.1.9.1.3 Accident Notification. The contractor shall follow ATC procedures for notification of all accidents/incidents involving employee use of and/or damage/injury to facilities, equipment, or personnel.

C.1.9.1.4 Personnel Involved in DU Operations. All individuals will need to have annual physicals and take part in the ATC Biological (BIO) Assay programs for Depleted Uranium. BIO Assay program, analytical results can be obtained from ATC radiation safety office upon request. Annual DU training is required. All tools must be scanned for radiation contamination at the end of each operation. If contamination is found, tools will be decontaminated by the ATC radiation safety office.

All tools must be approved and inspected by a member of the ATC radiation safety staff prior to use in a contaminated area.

Preventative measures may be performed on tools to prevent potential contamination such as covering wood surfaced tools. Individuals may not eat, drink, smoke, apply makeup, etc. while performing maintenance operations on DU contaminated equipment unless first scanned for contamination by a member of the ATC radiation safety staff.

C.1.9.2 Environmental Requirements.

C.1.9.2.1 The contractor shall comply with all federal, state, and local environmental laws, and EPA policies and regulations to include but not limited to Resource Conservation and Recovery Act (RCRA), Safe Water Drinking Act (SWDA), the Clean Air Act (CAA), and Federal Facilities Compliance Act (FFCA).

C.1.9.2.2 The use, handling, storage, and disposal of all toxic, hazardous, special or radiological wastes/materials shall be IAW all local, state, federal, and environmental regulations and procedures.

The government, ATC, will not provide spill materials, used oil funnels, or secondary containment pallets. Personnel shall be trained by the Government on proper procedures to include spill response and clean up.

C.1.9.2.3 The contractor shall provide a complete environmental plan to assure compliance with all environmental statutes and regulations. One copy of the plan shall be provided to the COR at the pre-performance conference and as changes occur.

C.1.10 SECURITY

C.1.10.1 Unescorted Access into Restricted Areas

C.1.10.1.1 The contractor is responsible for hiring personnel eligible for unescorted access to service equipment in the APG restricted areas. Unescorted access shall be granted to contractor personnel who possess a current secret security clearance, or higher, issued by the Defense Industrial Security Clearance Office (DISCO) or who were the subject of a favorably completed National Agency Check (NAC) or National Criminal Information Check (NCIC). The contractor shall advise employees that the NCIC shall be used to review criminal history records and that adverse information may result in an employee being denied access into the restricted areas. Unescorted access shall be authorized provided no more than 24 months have lapsed since the date of the termination of the security clearance or break of service and there is no known adverse information.

Work performed inside the restricted areas shall require all non-US persons be escorted and no foreign nationals (non-US citizens) will be used in the employment of this contract.

C.1.10.1.2 NCIC Requests. The contractor shall have completed a SSB Form 1199, Application for Civilian ID Card/Security Badge, and FD 258, Application Finger Print Card, for each employee requiring unescorted access who does not meet one of the requirements above. Upon contract award, the contractor shall obtain required forms from the COR and return the completed forms to the COR within 10 working days. Until a favorable NCIC is completed, contractor personnel shall be continually escorted into, out of, and within the restricted areas by other contractor or government personnel who possess a photographic security identification badge. Processing time for the NCIC is approximately 30-45 days. The government will not provide escorts beyond the first 45- days of the contract period. The contractor shall be responsible for delays in the performance under this contract caused by the disqualification of employees for unescorted. Contractor employees who do not receive a final security clearance in 120 days shall be terminated by the contractor.

C.1.10.2 Security Badges. Security badges will only be issued to contractor personnel in accordance with APGR 190-4. Security badges shall be approved and issued by ATC Security personnel to contractor personnel upon written request from the COR and after the investigation or security clearance has been verified. Contractor personnel shall wear the security badge above the waist at all times while in the restricted (security) areas of APG. Contractor personnel shall only display the security badge while inside the restricted area and ensure that it is out of sight once they exit the restricted area. The badge shall not be used as identification to gain access to the installation or for identification off the installation. The contractor is responsible for ensuring security badge compliance by contractor personnel.

C.2. APPLICABLE DOCUMENTS AND AVAILABILITY.

C.2.1 Forms and Publications. All required ATC, ATEC, Army and Department of Defense forms, regulations and directives will be furnished by the Government if not available electronically.

Army publications series 750, Maintenance of Supplies and Equipment Technical Manuals for all serviced equipment

TB 43-0142, Department of the Army Technical Bulletin Safety Inspection and Testing of Lifting devices

All applicable Occupational Safety and Health Administration (OSHA) regulations

APG Regulation 750-3, Maintenance of Supplies and Equipment Inspection, Testing and Maintenance of Lifting Devices

All applicable ATC Regulations and Standard Operating Procedures AR 700-141 Hazardous materials Information Resource System APG Guidance for the Management of Used Oil

C.2.2 Upon contract award, the Government will be responsible for providing the contractor with all APG, ATC and/or Department of the Army manuals, regulations, or technical manuals. The contractor shall be responsible for having access to Technical Manuals and all applicable OSHA regulations.

C.3 REQUIREMENTS

C.3.1 Scheduled Maintenance

C.3.1.1 The contractor shall perform all scheduled maintenance, annual, semi-annual, quarterly, monthly, hourly, mileage, and lubes, in accordance with the manufacturer's manuals, lube orders (LO), or Technical Manuals (TM) inspection policies, procedures, and standard inspection methods as prescribed by ARs 750-1, and 58-1, TM 38-600, FM 4-30.3, DA PAM 750-8, and ATEC Maintenance Exception Policy. Technical inspectors shall be qualified per the provisions of AR 750- 1 and other pertinent regulations applicable to the equipment or vehicles. The contractor shall perform required scheduled maintenance for items listed on the density list utilizing the maintenance schedule outlined in GCSS-Army or other maintenance tracking system provided by the government. It is expected that repairs will normally be accomplished by on-site Contractor personnel;

however, the Government recognizes that occasionally there are certain repairs that require specialized skills outside the skill sets of the Contractor’s on- site personnel. If the Contractor believes that a repair is of such a nature that a specialty subcontractor is required to properly complete the repair, the Contractor shall provide advance written justification for approval by the COR or his/her designee prior to work performance. If approved, the cost of the subcontractor will be treated as a repair part and material cost for the purposes of calculating the service request threshold. The subcontractor's cost shall be appropriate and approved in advance by the COR or his/her designee.

C.3.1.2 The contractor shall include testing of the equipment when all maintenance is complete.

Any deficiencies identified during quality assurance inspections shall be repaired within 4 hours. If a repair is expected to take longer than 4 hours, the Contractor shall coordinate the repair with the COR.

Vehicles shall not be released with any defective safety item that would violate Maryland State Law or AR 385-55. A repair work order shall be created when discrepancies outside of the scheduled maintenance are found and those discrepancies render the vehicle or equipment unsafe or unserviceable. The contractor shall release completed work by placing the work order in E status and notifying the TPOC. The TPOC will perform final inspection and close out work orders after review of all records pertinent to the work performed.

C.3.1.3 Priorities will be determined by the COR and assigned based on mission needs.

C.3.1.4 Scheduled maintenance is reported on the 1st working day of each month through the GCSS-Army. The contractor shall schedule and complete all items reported prior to the next month report. An extension may be granted by the COR when additional deficiencies are found during the service. The contractor shall contact the COR when scheduled maintenance is not scheduled with the customer by the 15th of each month.

C.3.1.5 The contractor shall provide on-site maintenance for vehicles and equipment that because of their design or immobility cannot be delivered to the vehicle maintenance facility. The contractor shall develop a list of these assets, by equipment ID number, update changes to the list to keep it current, and provide the COR a copy within 10 days after contract awarded and as changes are updated.

C.3.1.6 Equipment Movement. Movement of vehicles/equipment between shops and buildings shall be the responsibility of the contractor. The contractor shall have the capability to transport vehicles and equipment requiring scheduled maintenance weighing up to 15,000 lbs. Vehicles and equipment exceeding the 15,000 pound limit will be transported by the Government.

C.3.1.7 Non- Chargeable Maintenance. Vehicles and equipment being transported to and from the maintenance repair facility for scheduled maintenance shall be included in the firm fixed price for this contract to include mileage on and around the Aberdeen Proving Ground (APG) area, the Aberdeen Test Center Ranges on APG, Edgewood, Churchville, and Carroll Island. If damage is caused by Contactor negligence, the Contractor shall be liable for the full cost of the repair, any other provisions notwithstanding.

C.3.1.8 Army Oil Analysis Program. The contractor shall run the program IAW AR 750-1, DA PAM 750-8, and TB 43-0211.

C.3.2 Unscheduled Repairs.

C.3.2.1 The Contractor shall maintain a work reception center, which is manned continuously during regular working hours to receive all requests for vehicle and equipment maintenance, including unscheduled repair calls. The contractor shall log all unscheduled repair notifications utilizing DA Form 2405, Maintenance Request Register. The log shall be provided to the COR by the 5th working day of each month reflecting the previous months service calls.

C.3.2.2 The contractor shall not respond to maintenance request notifications from any government entity without a verified open work order in GCSS-Army.

C.3.2.3 Upon receipt of an open work order, the Contractor shall inventory and inspect all items listed on the work request and prepare a written cost estimate to the TPOC within two (2) duty days of receiving notification of a fault. Actual repair work shall begin within one (1) duty day (weekends and Federal Holidays excluded) of COR approval of cost estimate (Appendix F). The contractor shall post work order status changes in GCSS-Army as they occur. The repair cost estimate shall be submitted electronically or in hard copy when the system is down and shall include the repair parts list, including cost, a breakdown of other anticipated miscellaneous costs, and the total repair estimate.

C.3.2.4 Repair Cost Estimate. Written cost estimates shall be completed electronically and submitted to the government within 48 hours of identification prior to performing any maintenance work. When electronic submission is unavailable, a hard copy shall be submitted to the TPOC.

All extensions require prior approval from the COR. Should an extension be granted by the COR, the Contractor shall provide e-mail notification to the requesting customer identifying the estimated start and completion dates, as well as a point of contact in the event of any questions. Should any changes to the schedule occur throughout the waiting period prior to the start date, the customer shall be notified immediately by e-mail. Cost estimates under $500.00 may be approved on-site by the TPOC or telephonically by the COR with a written estimate prepared within 24 hours of the completed work. The estimate shall be marked “COR/TPOC ON-SITE APPROVAL”.

C.3.2.5 The contractor must be capable of performing unscheduled repair work on vehicles and equipment listed on the Density List. The Contractor shall provide all necessary parts, materials, labor and services to accomplish all unscheduled repairs on vehicles and equipment. This service includes emergency on site repair and recovery operations on vehicles and equipment weighing up to 15,000 pounds.

C.3.2.6 Replacement Part Estimates The contractor shall provide all necessary replacement parts, materials, labor and service to accomplish unscheduled repairs.

All repairs shall use supplies, materials, and parts of the highest quality available that are appropriate for the repair of the given equipment or system. Any replacement parts used during the course of this contract shall be of comparable or higher quality. Energy- consuming items shall be the most efficient in their class. The Contractor shall stock commonly used items and have a network of suppliers at their disposal. Replacement parts required for Non-Tactical Vehicles and equipment shall be supplied by the contractor. The supplier’s invoice shall be submitted to the COR. Parts exceeding $500.00 shall not be purchased without prior approval of the COR/TPOC.

C.3.2.7 The contractor shall include testing of the equipment when all maintenance is complete.

Vehicles shall not be released with any defective safety item that would violate Maryland State Law or AR 385-55. A new repair work order shall be created when discrepancies outside of the initial unscheduled work order are found and those discrepancies render the vehicle or equipment unsafe or unserviceable. The contractor shall comply with and post all applicable work order status changes in GCSS-Army as they occur. The contractor shall release completed work by placing the work order in E status and notifying the TPOC. The TPOC will perform final inspection and close out work orders after review of all records pertinent to the work is performed.

C.3.2.8 Tires. The contractor shall repair or replace vehicle and equipment tires IAW EPA directives and manuals.

C.3.2.9 Emergency Support Response Times. Upon notification from the COR of an unscheduled emergency repair, the contractor shall immediately dispatch (within 15 minutes) to the location of the disabled vehicle/equipment. If initial repairs are of a temporary nature, permanent repairs shall begin within 4 hours of notification of the Contracting Officer Representative (COR). If the emergency is outside the contractor area of responsibility, the contractor shall follow the guidance stated in the maintenance SOP.

C.3.2.10 Normal Support Response Times for disabled vehicle/equipment. The contractor, upon notification from the TPOC/COR of a disabled vehicle or equipment, shall arrive within 60 minutes to the location of the disabled vehicle/equipment.

C.3.2.11 Evenings, Weekends and Holiday Response Times for disabled vehicle/equipment.

The contractor, upon notification from the COR shall arrive within 120 minutes to the location of the disabled vehicle/equipment.

C.3.2.12 Contractor Response Time. The contractor shall respond to the COR and Maintenance Officer regarding all aspects of the crane management, contract management and contractor personnel within 24 hours.

C.3.2.13 Non-Chargeable Maintenance. The contractor shall not invoice for Work Order Estimates, to include trips (mileage and associated expenses) to remote locations within the Aberdeen Test Center’s area of responsibility. The contractor shall only invoice for actual repairs and/or maintenance conducted after estimates are approved by the COR.

C.3.2.14 Performance of Unscheduled Repairs. Upon receipt of an unscheduled Maintenance work order, the Contractor shall inspect all items listed on the work request, perform a safety inspection, and prepare a written cost estimate. The estimate shall be submitted to the TPOC for verification When the COR determines the equipment to be economically repairable, the contractor shall proceed with the repairs. When the Equipment Manager determines the equipment to be non-economical to repair, the COR shall notify the contractor to prepare technical inspection documentation for turn-in.

Should the contractor’s personnel be unable to determine the cause of failure, the contractor has two (2) duty days (excluding weekend and holidays) to obtain additional assistance to determine the failure. The additional assistance obtained through authorized manufacturer personnel for resolution of the problem will require prior approval from the COR.

C.3.2.15 Parts in-Stock. Upon COR approval of the estimated repair cost, the contractor shall accomplish repairs for equipment and vehicles when parts are readily available or on-hand for repairs within two (2) duty days (weekends and Federal Holidays excluded)

C.3.2.16 Parts Out-of-Stock. Upon COR approval of the estimated repair cost, the contractor shall accomplish repairs for equipment and vehicles for parts that require procurement from outside suppliers within five (5) working days (weekends and Federal Holidays excluded).

C.3.2.17 Road Service. The Contractor shall perform road service (on site repairs) and vehicle recovery operations within 50 miles of the mission support area. Road service shall include the performance of minor repairs and adjustments, repairing/changing tires, jump starting/replacing batteries, and other services as required to return the equipment to an operational status. Equipment that cannot be repaired on site shall be towed into the shop.

C.3.2.18 Non Density List Equipment. The contractor shall notify the COR immediately when equipment is identified as needing repairs but not listed on the density list, Appendix B. The contractor shall not perform maintenance on equipment not listed on the Density List until approved by the COR.

C.3.2.19 Unserviceable Parts Disposal. The contractor shall clean and dispose of unserviceable parts IAW local policies and EPA directives and manuals. The contractor shall ensure that unserviceable parts are free of contaminates such as oil and placed in the steel scrap containers located at B402 and ensure the steel scrap containers are emptied to avoid overflow by contacting the TPOC/COR.

C.3.2.20 Unserviceable Tire Disposal. The contractor shall not store unserviceable tires in or around the maintenance facilities. The contractor shall safely transport unserviceable tires to B501 for disposal.

C.3.2.21 Battery Program. The contractor shall acquire, store and dispose of all batteries IAW local policies and TB 43-0134, Battery Disposition and Disposal. Unserviceable batteries shall not be stored in or around the maintenance facilities. The contractor shall safely transport unserviceable batteries to the battery shop (B338) for disposal.

C.3.2.22 Petroleum, Oils, and Lubricants program. The contract shall acquire, store, and dispose of all petroleum, oils, and lubricants IAW local policies and EPA directives and manuals.

The contractor shall dispose of contaminated petroleum, oils, and lubricants in approved containers located at the maintenance facilities. To avoid spills and possible contamination, the contractor shall contact the TPOC/COR to request drainage of full containers.

C.3.3 Documentation:

C.3.3.1 The contractor shall maintain strict control of all accountable documentation. This includes logs and registers required by ATC. If the Contractor provides the parts and materials, or if the work is subcontracted, the Contractor shall furnish on request copies of invoices, vendor quotes, or receipts, either with the Contractor's proposal or as substantiating documentation with the Contractor's invoice after completion of the work. All documentation such as schematics, hardware and software manuals, diagnostic routines and other aids received by the Government as part of a routine procurement action will be made available to the contractor for use during the life of the contract. Further documentation pertinent to performing maintenance under this contract shall be acquired by the contractor at no cost to the Government, labeled as contractor property, and will remain contractor property.

C.3.3.2 Records and Reports. All maintenance, scheduled maintenance or unscheduled repairs, will be documented by the contractor utilizing the Global Combat Support System (GCSS-Army) or any other ATC-designated system available. The contractor shall post status as it changes in the GCSS-Army and complete work orders on all equipment maintained under this PWS in GCSS-Army within 24 hours of work completion. A copy of the completed work order shall be forwarded to the COR. The contractor shall maintain maintenance records and reports outlined in Appendix D, Regulations, Manuals and Forms. The contractor shall keep all maintenance records and reports current and made available to the COR upon request. All records and copies of reports shall be turned over to the Contracting Officer or designated representative within five (5) calendar days after contract completion.

C.3.3.3 The contractor shall maintain sufficient inventory of space and replacement parts necessary to maintain the equipment listed on the density list. Contractor shall provide all such tools and implements necessary to properly and efficiently maintain the equipment for the life of the contract. Only new approved parts or parts equal in performance to new parts will be accepted for use to complete repairs. Those parts which have been replaced become the property of the contractor and the contractor is responsible for proper disposal.

C.3.3.4 All parts, components, and equipment that require removal from the Government installation for repair shall be transferred at the contractor’s risk. The contractor shall be responsible for the equipment until it is returned to the Government installation. The contractor must obtain written approval from the COR prior to moving any government equipment from the installation.

C.3.3.5 The contractor shall not exchange equipment without written consent of the COR. The Contracting Officer shall be notified when the service would affect a change in serial number listed in Attachment B.

C.3.3.6 Prior to termination or expiration of this contract or removal of equipment from contract, the equipment shall be subject to inspection by COR. If the equipment is not in operating condition upon inspection, the contractor agrees to return the equipment to operating condition or to reimburse the Government for charges, travel, repair parts, and labor by another contractor required to place the equipment in operating condition.

C.4 DELIVERABLES AND DELIVERY SCHEDULE

C.4.1 Table of Deliverables and Delivery Schedule

PWS PARAGRAPH

NUMBER

DESCRIPTION QTY MEDIA DUE DATE-CALENDAR DAYS

AFTER AWARD OR

FREQUENCY

DELIVER TO

C.1.6.1 Daily Contractor Status Report 1 Email Every duty day by 0800 COR

C.1.7.1 PERFORMANCE ASSESSMENT 1 MSWORD 2007 QUARTERLY (EVERY THREE

MONTHS)

COR

C.3.3.2 MONTHLY STATUS REPORT 1 E-MAIL LAST WORKING DAY OF

EACH MONTH

COR

C.6.2 SEMI-ANNUAL GOVERNMENT

PROPERTY INVENTORY

2 E-MAIL EVERY SIX MONTHS COR

C.10 CONTRACTOR MANAGEMENT

REPORTING

1 HTTPS://CONTRACTOR

MANPOWER.ARMY.PE

NTAGON.MIL

31 OCT PENTAGON

WEBSITE

C.5 GOVERNMENT FURNISHED FACILITIES, EQUIPMENT, AUTOMATION

SYSTEMS, MATERIALS AND SERVICES

C.5.1 General. The Government will provide the facilities, equipment, services and materials listed herein.

C.5.2 Emergency Services. The Government will provide fire protection services. The Emergency Telephone Number is “911”.

C.5.3 Facilities, Grounds, and Furniture. The services required under this contract shall be performed at the Government facilities identified by ATC. While Contractor personnel are at any of the Government facilities utilized by ATC, whether Government-owned or Government-leased, the Contractor shall comply with all applicable laws, rules, and regulations. Those laws, rules, and regulations shall include, but not be limited to, those governing conduct with respect to health and safety, not only as they relate to Contractor employees and agents, but also to other personnel, including Government employees or agents of the Government, and to the protection of property at the site, regardless of ownership. The Government and the contractor will share designated areas as identified by ATC, located on APG. The facility includes office space and furniture for the contractor’s representatives and designated assistants, space for repairs, and storage facility for oils, fluids, grease and spare parts. The government will provide preventative maintenance and repair of Government- owned facilities. The maintenance will be provided in accordance with government maintenance schedules. The contractor shall notify the COR if emergency facility maintenance is required.

C.5.4 Custodial and Refuse Services. The government will provide custodial services for the government facilities used in performance of this PWS. The government’s provision of custodial services does not relieve the contractor of the responsibility for keeping administrative work areas, shop areas, and bathroom facilities in a clean and sanitary condition. The contractor shall be required to empty trash from office/ shop trash cans daily to dumpsters.

C.5.5 Support Equipment and Vehicles. The government will provide support equipment and vehicles listed in Appendix A, Government Furnished Equipment (GFE). The contractor shall perform user/operator services on all vehicles and equipment provided as GFE. The user or operator of the vehicle, in accordance with FM 21-305, AR 58-1 and DOD Directive 4500.36-R, and DOT Regulations, will perform user/operator maintenance for recurring dispatch vehicles and equipment.

C.5.6 Office Equipment. The government will provide and maintain four computers with the GCSS-Army software only: no other programs may be downloaded on the GCSS-Army.

C.5.7 Special Tools and Equipment. The government will provide all special tools and equipment listed in Appendix A.

C.5.8 Building and Grounds. The government will provide snow and ice removal for roadways.

C.5.9 Automation Systems. The government will provide access to the existing ATC Local Area Network (LAN) and electronic mail capability. The contractor may use the LAN to access the internet or to communicate outside of ATC for contract performance. User names and passwords shall be established in coordination with the COR. Email accounts are also needed to register contractors in the GCSS-Army for licensing and daily man-hours accounting purposes.

C.5.10 Training. The government will provide the following training upon written approval by the COR: Security and Safety Awareness, Range Safety, Accident Avoidance, Annual Depleted Uranium Training, and Ground Guide Training.

C.5.11 Telephone Service. The government will provide Class C communication service for the transaction of official business only on Aberdeen Proving Ground in accordance with Army Regulation AR 25-1. Class C service is restricted to on-post use only except for incoming prepaid calls. The government will not be responsible for charges for long distance telephone calls made by or accepted by contractor personnel that are not required for the performance of ATCs mission. Telephone service will be subject to the standard monitoring requirements of the government telephone network. The government furnished telephones are subject to security monitoring at all times. Use of these telephones constitutes consent to security monitoring. The contractor shall ensure Department of Defense DD Form 2056, Do Not Discuss Classified Information, is affixed to each telephone provided by the government for the contractor’s use.

C.6 CONTRACTOR-FURNISHED FACILITIES, EQUIPMENT, AUTOMATION

SYSTEMS, MATERIAL AND SERVICES

C.6.1 Equipment. Unless otherwise specified herein, the contractor is to furnish all materials, tools, vehicles, equipment, manpower, and consumables to complete the work.

C.6.2 Support Equipment and Vehicles. The Contractor shall provide all necessary supplies, materials, spare parts, equipment, and personal computers unless otherwise specified in the contract. The Contractor shall furnish all vehicles that may be required to transport workmen, workmen’s tools, equipment, and supplies to accomplish the requirements of this PWS. The contractor shall provide the equipment and tools necessary to perform services in accordance with this PWS, except for equipment listed in Appendix A, Government Furnished Equipment.