Attachment 1 - Performance Work Statement (PWS).docx

Purchase Agents for Air Force Credentialing Opportunities On-Line (AFCOOL) Performance Work Statement (PWS) 13 August 2026

1.0. OVERVIEW

1.1. Mission

The Air Force Credentialing Opportunities On-Line (AFCOOL) Credentialing Program Office (CPO) is part of the Air University and is responsible for supporting the Department of the Air Force’s (DAF) efforts to incorporate civilian credentialing opportunities for enlisted Airmen and Guardians in their personal and professional development and to assist them in transitioning to the civilian workforce. This effort is of a Department of Defense (DoD)-wide initiative supporting the White House Veteran Employment and Credentialing Initiatives, Veterans Opportunity to Work Hire Heroes Act of 2011, 2012 National Defense Authorization Act Section 558, and the DAF’s efforts to incorporate civilian credentialing opportunities for Airmen and Guardians in their personal and professional development.

The goal of these initiatives is to enable the active duty Regular Air Force (RegAF), Space Force, Air National Guard (on active duty orders), and Reserve (on active duty orders) enlisted personnel to be better trained, educated, and motivated to perform the critical tasks of the 21st century Department of the Air Force and assist in preparation of transition to the civilian workforce.

2.0. SCOPE

2.1. The contractor shall purchase all approved civilian/industry credentialing exams, course materials, exam preparation materials, and exam preparation courses/boot camps through various credentialing agencies and vendors for the AFCOOL CPO. Payment of exams, exam preparation courses, and exam preparation materials is for approved enlisted RegAF, Space Force, Reserve and Air National Guard enlisted personnel on active duty. Civilian credentials and associated preparation tools that may be paid for by the contractor are identified on the AFCOOL website located in the Air Force Automated Education Management System (AFAEMS) (https://afaems.us.af.mil/), Air Virtual Education Center (AFVEC) (https://afvec.us.af.mil/afvec/public/welcome), and Academic Institutions Portal (AI Portal) (https://aiportal.us.af.mil/aiportal/Account/ConsentToMonitor).

3.0. PERFORMANCE REQUIREMENTS

3.1. The contractor shall provide qualified people at the contract start and all positions must be fully staffed and ready to execute the requirements of the PWS on the first day of the contract period.

3.2. The contractor shall ensure no gap in any labor category exceeds ten (10) working days.

3.3. Use the AFAEMS for performance of most tasks. This system includes the AFVEC and AFCOOL website.

3.4. Employees must have the ability and authorization to make purchases of credentialing exams, preparation materials, and course work associated with preparation for civilian credentialing.

3.5. The contractor shall review 100% of applications provided by the AFCOOL CPO to ensure all required credentialing agency/vendor documents required have been included in the enlisted Service members credentialing request and recommend approval/disapproval to the AFCOOL CPO based on the contractor’s findings.

3.6. Upon approval by the AFCOOL CPO, arrange and make payments withing 3 duty days to the credentialing agency/vendor for the approved cost of the exam, associated fees, books, course materials, and/or courses for preparation for certification using AFAEMS. The approved cost shall not exceed the published price or standard commercial price of the agency/vendor. The purchase cost shall be paid by the contractor and will be reimbursed monthly. The contractor shall not make any payment in an amount that deviates from the cost approved by the AFCOOL CPO in AFAEMS and shall immediately recommend disapproval of the exam to the AFCOOL CPO in the event of a deviation in the AFCOOL CPO approved cost.

3.7. Provide and use all varieties of payment methods to pay for credentialing exams approved in AFAEMS, for example: credit card, money order, check, PayPal, electronic payment, and cash, and other various credentialing exam payments, as requested by the Government. The Government will determine and identify the certification required. A range of certifications will be necessary to support a myriad of personnel requirements consistent with AFCOOL. Exam purchases will be single purchases, on-demand purchases, bulk purchases, and/or a combination of these listed. The Purchasing Agent Manager (Program Lead) will maintain a spending account (purchase card) capable of spending no less than $500,000.00 per month. Each purchasing agent will maintain a spending account (purchase card) capable of spending no less than $300,000.00 per month.

3.8. Purchase the AFCOOL CPO approved course work, training materials, and certification exam(s). Any purchase made must have a receipt. All vendor receipts will be uploaded to the member’s funding request in AFAEMS under the “receipts” tab.

3.9. Where practical, the contractor shall identify and report on cost saving opportunities such as discounts found in the Pearson Government Store or the like with a target of a 5% reduction in government cost from the previous year. These savings shall be sent to the government for consideration and implementation to improve efficiency and reducing expenses to the member’s AFCOOL lifetime benefit cap.

3.10. Provide data input and reports related to the AFCOOL Purchase program. The following information must be included in the Weekly Invoicing Report. (A001)

3.10.1 Provide invoice report to the AFCOOL CPO of paid exams. The report will be in the form of a spreadsheet by exam name, vendor/agency, number of exams, cost. The report will include issues involving resolved/unresolved payments and student complaints. If requested by the Contracting Officer Representative (COR), additional status information reports, such as daily tracking of funds, shall be provided within three (3) working days following the request.

3.10.2 Record exam scores and indicate pass/fail status, based on vendor/agency standards within AFAEMS as reported by exam certificate and/or score sheet by Air Force customers and/or testing centers. The contractor will pull a weekly grades report from AFAEMS, contact students who have tested and not provided score reports within 30 days, and are considered overdue at that time. The contractor will provide updated grades as part of the monthly status update. (A003)

3.10.3 Scores will be listed with the Airman/Guardian’s information (full name, duty station, organization, and Air Force Specialty Code (AFSC) or Space Force Specialty Code), certification name, and vendor/agency name.

3.10.4 All Airman/Guardian information must be handled in strict accordance with the Privacy Act of 1974 due to the information containing Personally Identifiable Information (PII).

3.10.5 The report will provide an overdue grades report to include the Tuition Assistance Identification Number (TAID), name, credential, grade, and cost associated with the credential/prep material purchased. These reports can be retrieved on demand from AFAEMS.

3.11 The Contractor shall provide a Monthly Status Report which includes, at a minimum, the amount funds expended and remaining, due by the 5th workday following the end of the month or as required by the COR. All information shall be input correctly into the AI Portal. All deliverables will be reviewed for timeliness, accuracy, format, and within 10 business days. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last workday prior to the due date. (A002)

3.12 The Contractor will submit monthly purchase information to the government via the AI Portal.

The purchase information will include a complete breakdown of the invoice number, TAID, and item purchased. Purchase information and breakdown must be an official copy of record and information must align with the invoice being provided. The purchase information must include an official bank statement as one of the documents submitted via Wide Area Workflow (WAWF) as part of the invoice. Any refunds/rebates will be highlighted in red to show a return to the government.

3.13 Quality Control Plan (QCP): The Contractor shall develop and maintain an effective QCP to ensure the services of this PWS will be met. The Contractor shall develop a QCP that includes quality control processes and procedures and apply to meet this requirement. The QCP shall be submitted to the Contract Officer (CO) for acceptance no later than 10 calendar days after the contract award.

3.14 Standard Operating Procedures (SOP) Manual: The contractor shall develop a SOP manual that documents all processes for processing purchase requests from the AFCOOL CPO, payment of vendors, and reconciliation for receipt of payment to the government, and reporting. (A004)

3.15 An annual review of the SOPs will be required and submission of the results or changes to the AFCOOL director will be required within 7 duty days prior to the end of the period of performance.

4.0 REQUIRED EQUIPMENT

4.1. Due to the restrictions of accessing certain websites that will be required for the performance of this requirement (i.e. credentialing agency websites, various vendor websites, etc.) on the government network, the contractor will be required to provide their own computer equipment and internet access.

· The systems of record utilized by AFCOOL (AFAEMS and AIPortal) are accessible from a non-government computer and networks.

5.0 DELIVERABLE

request.

provide updated grades as part of the monthly status update.

6.0 WORKLOAD PROJECTION

6.1. Below is the estimated annual workload based on the requirements in this Performance Work Statement (PWS).

Number of Industry Vendors Supported

Enrollments (Indv Exams)

7,757

9,502

10,913

9,149

5,569

9,330

42,890

Credentialing Cost Total

$5,637,750.45

$7,819,310.71

$10,415,695.32

$10,947,805.02

$5,470,855.58

$8,705,140.38

$40,291,417.08

Credentialing Cost Exams

$1,958,191.32

$2,527,479.57

$3,113,291.15

$5,037,180.84

$1,690,932.91

$3,159,035.72

$14,327,075.79

Credentialing Cost Study

$3,399,030.63

$5,105,932.07

$7,144,861.92

$5,768,023.09

$3,678,625.98

$5,354,461.93

$25,096,573.69

Phone Calls

~550/week

~114,400

Emails

~500/week

~104,000

*As of 5 August 2025

6.3 The following service summary reflects the objectives and thresholds used to track the Contractor performance for the contract. The Multi-Functional Team in accordance with the Quality Assurance Surveillance Plan will evaluate all or part of the following elements:

SS 02. Credentialing exam and materials payments maintained in Air Force Automated Education Management System (AFAEMS)

SS 03. Upon approval by the AFCOOL CPO, arrange and make payments withing 3 duty days to the credentialing agency/vendor for the approved cost of the exam, associated fees, books, course materials, and/or courses for preparation for certification using AFAEMS. The approved cost shall not exceed the published price or standard commercial price of the agency/vendor.

3.10 3.11 No more than one late report or deliverable per month and all critical information is accurate.

loaded to the members AFAEMS record

SS 06. Monthly invoices submitted to Academic Institution Portal for processing

6.4 The following table lists experience and education requirements for contractor personnel by labor category.

Manages budget for AFCOOL-approved credentialing purchases. Ensures completion within the scheduled timeframe consistent with the AFCOOL scope of work.

Organizes, directs, and coordinates the planning and production of all activities associated with AFCOOL purchasing tasks.

Minimum of 5 years’ experience leading tasks, mentoring and guiding staff.

Experience working with the Academic Institution Portal (AIPortal) and Air Force Automated Education Management System (AFAEMS) or comparable system, managing maintenance and updating education records.

Loads and monitors funding requests and receipts for approved credentialing support.

Minimum of 3 years’ pertinent experience in automated education management or other personnel management databases Experience working with the AI Portal and AFAEMS or comparable system, managing maintenance and updating education records.

7.0 TRAVEL

7.1. Travel. Contract employees may be required to travel in the performance of this requirement for roadshows and base visits. All travel to fulfill the tasks in this PWS shall receive prior approval from the CO, and costs will be reimbursed in accordance with Federal Acquisition Regulation (FAR) Part 31.205-46, Travel Costs and IAW with the Joint Travel Federal Regulations (JTFR). 7.2. Travel Estimates: Annual travel projection includes up to four (4) trips per year not to exceed seven (7) business days each.

8.0 PLACE OF PERFORMANCE

The work will be performed on-site at the AFCOOL Program Office located at 600 Chennault Circle, Building 1405, Maxwell Air Force Base, Alabama 36112. All functions are to be performed on-site; off-site when approved by the Government. Situational telework is authorized under this task order.

8.1. Normal Hours of Operation

The hours of operations shall be an eight-hour duty day Monday through Friday within an availability window of 7:30 a.m. to 4:30 p.m. local time (excluding all Federal holidays and base closures) as approved by the COR or Program Manager.

8.2. Anticipated Start Day is 1 January 2027.

9.0 RESERVED

10.0 CONTRACTOR IDENTIFICATION

All contractor/subcontractor personnel shall be required to wear DAF-approved or provided picture identification badges to distinguish themselves from Government employees. During business meetings, telephone conversations, or email exchanges, contractor and subcontractor personnel shall clearly identify themselves as such. This is to prevent situations where sensitive matters should be discussed exclusively among government employees. Contractors and subcontractors shall clearly identify themselves on all attendance sheets and coordination documents they review or contribute to. Additionally, email signature blocks must include their company affiliation.

11.0 SECURITY REQUIRENTS FOR UNCLASSIFIED SERVICES-CAC Required

11.1 Contractor Notification Responsibilities: The contractor shall notify the contracting office within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor representatives.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

11.2 REAL ID Act: All Maxwell Air Force Base and Gunter Annex visitors must present a REAL ID-compliant credential to be issued a pass.

REAL ID-compliant cards have a star marking ⭐on the upper portion of the card. If the card does not have a star marking, it is not REAL ID-compliant and won’t be accepted as proof of identity to board commercial aircraft or access military installations like Maxwell or Gunter.

Those without a REAL ID-compliant driver’s license may also use a U.S. passport or passport card, a Transportation Worker Identification Card (TWIC), a Veteran Health Identification Card (VHIC), or a combination of the following documents to be issued a pass:

· An original or certified true copy of a birth certificate with a raised seal

· A social security card

· A driver’s license issued by a state, territory, or the District of Columbia that is not REAL ID-compliant.

All three documents must reflect the same name (or a documented former name through legal name change documents such as a court order, marriage certificate, or divorce decree).

More information about accessing Maxwell can be found here: https://www.maxwell.af.mil/About-Us/Fact-Sheets/Display/Article/4024201/base-access-information/

11.3. Obtaining and Retrieving Identification Media: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, DAFFARS 5352.242-9001, Common Access Cards (CAC) for Contractor Personnel, FAR 52.204-9, Personal Identity Verification of Contractor Personnel, DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card and DoDM 1000.13, DoD Identification (ID) Cards, ID Card Life-Cycle, the contractor must comply with the requirements set forth in these guidance.

a. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

b. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, and to obtain a vehicle pass.

c. Common Access Cards (CACs). Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The government will provide the contractor instruction on how to complete the Mission Partner Identity, Credential, and Access Management (MP ICAM) application and then notify the contractor when approved. Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)). While visiting or performing work on installation(s)/ location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy. In order to be issued a CAC, the contractor must meet the requirements:

· A favorably adjudicated National Agency Check with Inquiries (NACI) (now a Tier 1 or T1 background investigation) or equivalent in accordance with revised Federal Investigative Standards is the minimum background investigation required for a final credentialing determination for a CAC.

· A CAC may be issued on an interim basis based on a favorable National Agency Check or a Federal Bureau of Investigation (FBI) National Criminal History Check (fingerprint check) adjudicated by appropriate approved automated procedures or by a trained Security or Human Resources (HR) specialist, and successful submission to the investigative service provider (ISP) of a NACI or a personnel security investigation (PSI) equal or greater in scope.

If the contractor does not meet the minimal criteria for CAC issuance, the COR will work with the unit security assistant and 42 ABW/IP office to initiate the process on behalf of the contractor.

d. During performance of the service, within seven (7) working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing government official. Return CACs in accordance with local policy/directives within seven (7) working days of a change in status for contractor personnel who no longer require logical or physical access.

e. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoD 5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.

f. Upon completion of the contract, termination of the contract, or expiration of the identification passes/CAC, the prime contractor shall ensure that all base identification passes/CACs issued to employees and subcontractor employees are returned to the contracting official representative or the issuing office within seven

(7) working days. Contractor shall report any lost or stolen CACs.

g. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

h. Failure to comply with these requirements may result in withholding of final payment.

11.4. Visit Request: Ensure an initial and annual Visit Request (VAR) has been submitted for all contractors performing unclassified duties as part of this contract via company letterhead to 42 ABW/IP Office (42ABW.IP.Workflow@us.af.mil). If the company doesn’t have the ability to encrypt this information, they can contact 42 ABW/IP Office who will provide them with a secure method to transmit via DoD SAFE. The VAR shall include the contract number, dates, work location, each contractor employee's full name, date of birth, social security number, and be signed by company Key Management Personnel (KMP). The VAR will also indicate for each contractor if they require a common access card (CAC) or a DBIDS identification card. This information will be used to assist in the vetting and monitoring process for contractors who require a CAC. The VAR shall be updated any time there is a personnel change (added/removed) from the contract.

11.5. Computer and Network Access Requirements: Contractor personnel that require access to unclassified government computers and operations systems Information Technology (IT) Systems will be designated as Non-sensitive Positions. Contractor personnel must have a Tier 1 and the Tier 1 be favorability adjudicated before operating government furnished computer workstations or systems that have access to Air Force e-mail systems. These investigations shall be submitted by the government at no additional cost to the contractor. NOTE: Since the background investigation process can take up to 18 months, contractor personnel may be issued a CAC before the process is completed after a favorable fingerprint return (3-5 working days) and investigation package submitted to the investigative service provider and the investigation is scheduled.

The servicing Information Protection Office (IPO) is responsible for submitting Tier 3 and Tier 5 investigations for contractor personnel in positions designated as “national security positions” but without a requirement for access to classified information. The servicing IPO will submit these investigation requests based on contract requirements, which will be validated through the Office of Personnel Management’s Position Designation Tool (PDT). These investigations shall be submitted by the Government at no additional cost to the Contractor. The Contractor shall comply with DoDM 5200.02_DAFMAN 16-1405, Air Force Personnel Security Program; and AFI 10-701, Operations Security (OPSEC) instructions, OUSD(I) Memorandum, Clarification of Clearance Requirements for Access to Investigative and Adjudicative Relevant Data, 27 Jun 2019, and DoDI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card, and Homeland Security Presidential Directive-12 (HSPD-12) requirements.

Contractor personnel that require access to the Air Force network will complete the current DoD IAA CyberAwareness Challenge course located in the Air Force myLearning or https://public.cyber.mil/training/cyber-awareness-challenge/.

11.6. Freedom of Information Act Program (FOIA): The contractor shall comply with DODM 5400.07_AFMAN 33-302, DoD Freedom of Information Act (FOIA) Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public. The contractor shall comply with AFI 33-332, Air Force Privacy and Civil Liberties Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, section 8013. The contractor shall maintain records in AFI 33-322, Records Management and Information Governance Program; and disposed of in accordance with Air Force Records Information Management System (AFRIMS) Records Disposition Schedule (RDS) located at https://www.my.af.mil/gcss-af61a/afrims/afrims/.

11.7. Controlled Unclassified Information (CUI): The contractor shall comply with DoDI 5200.48_DAFI 16-1403, Controlled Unclassified Information, DoDM 5200.01v1_DAFMAN 16-1404v1, Information Security Program, and Freedom of Information Act Program. The contractor shall monitor CUI aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information.

All CUI associated with this contract must be safeguarded to prevent unauthorized public disclosure. CUI such as PII, Security Classification Guides (SCG), and other technical information with Distribution Statements B, C, D, E or F are not authorized for public release and cannot be placed on a publicly accessible web site or web server. All emails containing such information or attachments must be appropriately marked, and digitally signed and encrypted if being transmitted. All transmissions to personal email accounts (AOL, Yahoo, Hotmail, Comcast, etc.) and posting on social media websites (Facebook, Instagram, Twitter, LinkedIn, etc.) are prohibited. Destroy all CUI associated with this contract by any of the following approved methods: A cross-cut shredder (that produce 1mm x 5mm or 0.04in x 0.2in particles or smaller); a certified commercial destruction vendor; a central destruction facility; incineration; chemical decomposition; pulverizing, disintegration (pulverize or disintegrate with a 3/32in or 2.4mm security screen); or methods approved for classified destruction.

General: There are types of information that are not classified but require application of access and distribution controls and protective measures developed for DoD Controlled Unclassified Information for a variety of reasons. The types of CUI identified for the program are identified in DODI 5200.48 and have replaced legacy formats such as For Official Use Only (FOUO), Law Enforcement Sensitive (LES), as well as some of those developed by other Executive Branch agencies of the U.S. Government and technical data described below as well as protective measures for CUI material.

Formats such as FOUO, LES, et al. are legacy formats no longer in use but are protected as if they have CUI markings. Protections and restrictions can be found in DoDI 5200.48, CUI 06 March 2020.

Technical Data Description: Any recorded information related to experimental, developmental, or engineering works that can be used to define an engineering or manufacturing process, or can be used to design, procure, produce, support, maintain, operate, repair, or overhaul program material. The data may be graphic or pictorial delineations in media (e.g., computer software, drawings, photographs, etc.), text in specifications, related performance or design documents, or computer printouts. Examples of technical data include research and engineering data, engineering drawings, and associated lists, specifications, standards, process sheets, manuals, technical reports, catalog-item identifications, related information, and computer software documentation. The DoD Scientific and Technical Information Program (see DoDI 3200.12.).

CUI Markings: Prescribed marking of CUI documents will be in accordance with DoDI 5200.48, CUI 06 March 2020. CUI may also be identified in security classification guides to ensure the information receives appropriate protection.

Access: CUI may be released to an individual who has a valid need for such access within the scope of their assigned duties, furthering the accomplishment of a lawful and authorized government purpose and would not be detrimental to the interests of the DoD or U.S. Government. Information in any media format will be disseminated on a need-to-know basis. This restricts the use or dissemination of CUI data to those with direct affiliation with the given program/project to conduct official business for the DoD, provided that dissemination is consistent with any further controls imposed by a distribution statement. Personnel no longer requiring access to CUI must surrender any information in their possession to the program lead, who will take action to terminate further access.

Storing and Handling: During working hours, take reasonable steps to minimize the risk of access to CUI by unauthorized personnel (e.g., not reading, discussing, leaving CUI information unattended where unauthorized personnel are present or display CUI in public places to include the internet). After working hours, store CUI information in locked desks, file cabinets, bookcases, locked rooms, locked/controlled e-files or similar means to prevent theft of program information. Computers used to process CUI do not need to be accredited for classified use. Do not process CUI on public computers (e.g., those available to the public in kiosks, hotels, café’s, etc.) or computers that do not have Public Key Infrastructure (PKI) access controls. Personally owned computers are not authorized to process CUI. Authorized electronic devices provided by the government agency (e.g., laptops, cell phone) used to store CUI must be physically protected and use NIST/NIAP-approved cryptographic products, e.g., DoD approved PKI Certification available at http://iase.disa.mil/pki/eca or http://csrc.nist.gov/cryptval/, which require encryption passcodes to teleconferences/web conferences where CUI may be discussed.

Dissemination: CUI printed documents, and material may be transmitted through mail channels or hand-carried without formal courier orders. CUI information may be disseminated to DoD personnel and DoD contractors to conduct official business for the program. If dissemination is required outside of DoD channels contact the program lead, contracting officer, and security manager for approval. Release of technical data will follow the release instructions identified in the distribution statement. Use secure communications whenever available for discussions involving CUI. Send voice and facsimile transmissions only when authorized recipients have acknowledged positive control measures are in place to receive the information.

Destruction: CUI documents shall be disposed of according to provisions of EO 13556, CUI; DoDI 5200.48, CUI 06 March 2020. Component records management directives. Non-record CUI documents may be destroyed by any methods that prevents compromise, e.g., tearing, burning, or shredding of the means approved for the destruction of classified information or by any other means that would make it difficult to recognize or reconstruct the information.

Reporting: Report any loss or unauthorized attempt to gain access to CUI information to the organization’s security manager immediately, but no later than the end of the first duty day. If additional information is required after initial notification, guidance will be provided at that time.

Contractors must complete the DoD Mandatory Controlled Unclassified Information (CUI) training. The CUI training course #IF141.06 at the Defense Security Service Center for Development of Security Excellence (CDSE) Security Awareness Hub at:

DoD Mandatory Controlled Unclassified Information (CUI) Training #IF141.06 – Annually https://securityawareness.usalearning.gov/cui/index.html or via the Air Force myLearning portal.

11.8. Reporting Requirements: The contractor shall comply with DAFI 71-101, Volume-1, Criminal Investigations, and AFI 71-101, Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42 Air Base Wing Information Protection Office, any information, or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

11.9. Physical Security: Areas controlled by contractor employees shall comply with base operations plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property, including controlled forms, provided for contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

11.10. Internal Operating Instructions: The contractor will adhere to the Air Force activity operating instructions (OI) for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated, and actual emergency operations.

11.11. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM 5200.08v3_AFMAN 31-101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

11.12. Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

11.13. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e., ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell-Gunter AFB. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

11.14. Security Education and Training: The contractor will be required to participate in the government’s in-house and web-based security training program under the terms of the contract. The government will provide the contractor with access to computer-based training at the Air Force MyLearning web site. Contractor personnel are required to complete the following training and any additional training identified by Government Contracting Agency or Security personnel: Annual Cyber Awareness Training, Force Protection Training, and DoD Mandatory Controlled Unclassified Information (CUI) Training.

11.15. Operation Security (OPSEC): The contractor will comply with installation and organizational OPSEC requirements in accordance with AFI 10-701 and applicable supplements. They will also receive a local threat briefing.

11.16. Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office.

11.17. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons permits. Violations may result in criminal prosecution under the applicable federal laws.

11.18. Illegal Weapons. The below weapons are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under the applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.

5352.201-9101 AETC Ombudsman (Jul 2023)

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Mr. Juan Martinez, Deputy Director, AFICC/KT, 2035 First Street West, JBSA Randolph TX 78150-4304, telephone 210-652-1722, juan.martinez.2@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/SMC ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

(d) The ombudsman has no authority to render a decision that binds the agency.

(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.

(End of clause)

5352.223-9001 Health and Safety on Government Installations (Jul 2023)

(a) In performing work under this contract on a Government installation, the contractor shall:

(1) Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

(2) Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

(b) The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

(c) Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

(End of clause)

5352.242-9000 Contractor Access to Air Force Installations (Jun 2024)

(a) The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

(b) The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver's license, current vehicle registration, valid vehicle insurance certificate to obtain a vehicle pass.

(c) During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

(d) When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with the appropriate paragraphs as applicable.

(e) Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

(f) The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the "Access Self-Service" option.

(g) Failure to comply with these requirements may result in withholding of final payment.

(End of clause)

5352.242-9001 Common Access Cards (CAC) for Contractor Personnel (Jul 2023)

(a) For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(1) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(2) Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(b) Contractors and their personnel shall use the following procedures to obtain CACs:

(1) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

(2) Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)).

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy.

(d) During the performance period of the contract, the contractor shall:

(1) Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing government official;

(2) Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

(3) Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

(4) Report lost or stolen CACs in accordance with local policy/directives.

(e) Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives.

(f) Failure to comply with these requirements may result in withholding of final payment.

(End of clause)