Performance Work Statement EOC_EM.docx

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Emergency Operations Center (EOC) operational training support
Solicitation number
M0068126Q0020
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Performance Work Statement Summary

This Performance Work Statement (PWS) establishes requirements for a Firm-Fixed-Price (FFP) contract providing Emergency Management (EM) training, planning assistance, and exercise facilitation to support Marine Air Ground Task Force Training Command (MAGTFTC)/Marine Corps Air Ground Combat Center (MCAGCC) in Twentynine Palms, California, and Mountain Warfare Training Center (MWTC) in Bridgeport, California. The contractor shall develop and deliver structured training materials aligned with Government-provided standards including Marine Corps Orders, Department of Defense Instructions, National Incident Management System/Incident Command System doctrine, and installation-specific directives. The contractor must maintain Level III Information Technology user access to the Marine Corps Enterprise Network (MCEN) via Common Access Card (CAC) credentialing. All work is advisory only; the contractor cannot approve plans, certify readiness, exercise command authority, supervise Government personnel, or make operational decisions, with final authority retained solely by Government officials.

The scope includes: EM training development (minimum 8-hour events with lesson plans, participant materials, scenario-based application, and After Action Reports/Improvement Plans); EOC position-specific training with role-based task checklists and tabletop exercises; Base Defense Operations Plan (OPLAN) workshop facilitation and draft revision preparation; annual Recovery Working Group (RWG) session facilitation; Marine Corps Critical Asset Management System (MCCAMS) and Critical Infrastructure Protection (CIP) training; and one annual Unified Command exercise with scenario narratives and Master Scenario Events Lists. Deliverables must be submitted electronically in edible Microsoft Office and PDF formats within specified timeframes (30 days for annual training plan, 15 calendar days for After Action Reports, 10 business days for RWG documentation). The contractor shall provide all Contractor Furnished Equipment including laptops, presentation equipment, software licenses, and administrative supplies. Performance standards require 100% on-time deliverable submission and minimum 90% participant satisfaction ratings. The period of performance is 12 months from award.

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GovResponses to Industry Questions.docx DOCX document
Performance Work Statement EOC_EM_Ver1.docx DOCX document
GovResponses to Industry Questions.docx DOCX document
Performance Work Statement EOC_EM_Ver1.docx DOCX document
Performance Work Statement EOC_EM.docx DOCX document
Solicitation - M0068126Q0020.pdf PDF

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Text version

Performance Work Statement CCFD EOC Functional Training Support FY26

1.0 INTRODUCTION

This Performance Work Statement (PWS) establishes the requirements for a Firm-Fixed-Price (FFP) contract to provide Emergency Management (EM) training, planning assistance, and exercise facilitation in support of Marine Air Ground Task Force Training Command (MAGTFTC)/Marine Corps Air Ground Combat Center (MCAGCC) and Mountain Warfare Training Center (MWTC) Emergency Operations Centers (EOCs).

The effort supports installation preparedness, response, recovery, continuity of operations, and mission assurance during major and catastrophic incidents.

2.0 DEFINITIONS

Major Incident:

An event requiring activation of the Installation Emergency Operations Center (EOC), multi-agency coordination, and exceeding routine response capability.

Catastrophic Incident:

Any natural or manmade event resulting in mass casualties, extensive infrastructure damage, or mission degradation requiring sustained installation-wide or higher headquarters coordination consistent with Department of Defense Instruction (DoDI) 6055.17.

3.0 SCOPE OF WORK

The contractor shall provide facilitation, training, and technical support services only to enhance installation Emergency Management (EM) capabilities.

Services shall improve measurable proficiency in:

· Emergency Operations Center (EOC) operations

· Incident coordination

· Recovery planning

· Mission assurance integration

· Critical Infrastructure Protection (CIP)

· Unified Command coordination The contractor shall not perform inherently governmental functions (IGF), exercise command authority, supervise Government personnel, or make operational decisions on behalf of the Government. All final decisions, approvals, and authorities remain solely with Government officials.

4.0 REQUIREMENTS

IGF Guardrail:

All contractor deliverables, recommendations, or draft products are advisory only. The contractor shall not, under any circumstance, approve, certify, or make operational decisions on behalf of the Government.

4.1 Emergency Management (EM) Training

The contractor shall develop structured training materials and curricula in strict alignment with Government-provided standards, including but not limited to:

· Installation Mission Essential Tasks (METs) / Mission Critical Tasks (MCTs)

· Marine Corps Order (MCO) 3440.9

· Department of Defense Instruction (DoDI) 6055.17

· Department of Defense Instruction (DoDI) 3020.52

· Installation Base Defense Operations Plan (OPLAN)

· Approved EOC Standard Operating Procedures (SOPs)

· National Incident Management System (NIMS) / Incident Command System (ICS) doctrine The contractor shall not establish policy, determine mission standards, certify readiness, or interpret regulatory authority. All training content shall be submitted to the Government for review and approval at least 15 calendar days prior to delivery. Final approval authority rests solely with the Government.

Minimum Training Requirements Each EM training event shall:

· Be a minimum of 8 instructional hours unless otherwise approved

· Include instructor lesson plan

· Include participant reference materials (electronic unless specifically requested in writing by the Government)

· Include scenario-based practical application

· Include documented learning objectives tied to METs/MCTs

· Include participant sign-in roster for contractor verification only; the Government retains the official record

· Include participant evaluation forms

· Include After Action Report / Improvement Plan (AAR/IP) documenting lessons learned and capability gaps Training Materials Format and Reproduction All instructional materials, lesson plans, student reference materials, slide decks, job aids, and exercise documentation shall be provided electronically in editable Microsoft Office and PDF formats. Hard copy materials shall only be produced if specifically requested in writing by the Government. The contractor shall not charge separately for printing, reproduction, binders, paper materials, or distribution costs.

4.2 EOC Operations Training and Support

The contractor shall deliver position-specific EOC training and practical application exercises.

Each EOC training cycle shall include:

· Role-based task checklists

· Activation procedures

· Resource request process training

· Situation reporting procedures

· Documentation standards

· At least one facilitated tabletop exercise (TTX) or functional scenario The contractor shall provide performance evaluation support and draft an AAR/IP within 15 calendar days of completion.

Purpose of AAR: After Action Reports (AARs) are intended to assess installation capabilities, coordination effectiveness, and identified capability gaps. They are meant to improve Government plans, procedures, and readiness. AARs are not to serve as an evaluation of contractor performance. Final approval and corrective action assignment authority rests solely with the Government.

4.3 Base Defense Operations Plan (OPLAN) Support

The contractor shall facilitate workshops and assist in updating the Base Defense OPLAN.

Support shall include:

· Annex and appendix review

· Threat and hazard integration

· Crosswalk to METs/MCTs

· Draft revision preparation All OPLAN updates shall be delivered in editable format. The contractor shall not approve, sign, or promulgate plans. Final approval authority remains with the Government.

4.4 Recovery Working Group (RWG) Support

The contractor shall facilitate at least one Recovery Working Group (RWG) session annually.

Deliverables shall include:

· Agenda

· Meeting minutes

· Capability gap analysis

· Recovery Framework updates

· Draft AAR/IP (if exercise-based) Documentation shall be delivered within 10 business days of session completion. Government retains final authority over all actions, approvals, and decisions.

4.5 Marine Corps Critical Asset Management System (MCCAMS) and Critical Infrastructure Program (CIP) Training The contractor shall provide system utilization training and facilitate asset identification workshops aligned to DoDI 3020.52 and installation Mission Assurance requirements.

Each session shall include:

· System navigation instruction

· Asset documentation review

· Data integrity validation procedures

· Updated documentation submissions

4.6 Unified Command and Exercise Support

The contractor shall design and facilitate one annual Unified Command exercise.

The exercise shall include:

· Written scenario narrative

· Master Scenario Events List (MSEL)

· Controller/Evaluator handbook

· Participant briefing materials

· Exercise conduct

· Draft AAR/IP delivered within 15 calendar days Exercises shall test coordination, communication, resource prioritization, and recovery integration consistent with installation doctrine.

AARs shall follow the same guidance described in Section 4.2.

5.0 DELIVERABLES

Deliverable
Frequency
Standard
Annual EM Training Plan
Within 30 days of award
Alignment matrix to METs/MCTs and governing directives
EM Training Events
As scheduled
8-hour minimum, documented objectives, scenario-based, draft AAR/IP
EOC Training
Twice per year
Includes scenario and draft AAR/IP
Updated Base Defense OPLAN
Twice per year
Draft revisions in editable format
RWG Session Support
Once per year
Agenda, minutes, framework updates, draft AAR/IP
MCCAMS/CIP Training
Once per year
Documentation updates and validation
Unified Command Exercise
Once per year
Full MSEL package and draft AAR/IP
After Action Reports / Improvement Plans (AAR/IP)
Within 15 calendar days of event
Focus on installation capability and lessons learned; Government owns approval

All deliverables shall be submitted electronically in editable Microsoft Office format unless otherwise specified.

Government review period: 10 business days. Contractor shall correct deficiencies within 5 business days of notification.

6.0 PERFORMANCE STANDARDS

The contractor shall:

· Submit 100% of deliverables by required suspense dates

· Achieve at least 90% participant satisfaction rating on training evaluations

· Ensure all training materials are compliant with governing directives

· Deliver draft AAR/IP products that identify measurable capability gaps and corrective actions Performance shall comply with:

· Department of Defense Instruction (DoDI) 6055.17

· Department of Defense Instruction (DoDI) 3020.52

· Marine Corps Order (MCO) 3440.9

· Marine Corps Order (MCO) 11000.16

· National Incident Management System (NIMS)/Incident Command System (ICS) doctrine

· Installation directives

7.0 PERIOD OF PERFORMANCE

The period of performance will be 12 months with intended award month/year. All required services shall be completed within this period.

8.0 SECURITY

Work under this contract requires Level III Information Technology (IT) user access to the Marine Corps Enterprise Network (MCEN). Access requires issuance of a Common Access Card (CAC) through MAGTFTC/MCAGCC Trusted Agent Sponsorship System (TASS) following completion of HSPD-12 credentialing requirements.

9.0 PLACE OF PERFORMANCE

MAGTFTC/MCAGCC, Twentynine Palms, CA, and MWTC, Bridgeport, CA.

10.0 GOVERNMENT FURNISHED PROPERTY / EQUIPMENT

The Government will provide:

· Access to Government facilities for training events

· Access to installation EOC spaces for exercises

· Access to installation-specific plans, SOPs, and directives necessary for training alignment

· Network access as authorized under MCEN Level III IT access requirements The contractor shall provide all Contractor Furnished Equipment (CFE) necessary to perform this contract, including but not limited to:

· Laptops and presentation equipment

· Software licenses required to develop materials

· Administrative supplies

· Exercise facilitation tools The Government shall not provide printing services, office supplies, or contractor administrative support unless explicitly stated in writing.

All costs associated with development, formatting, reproduction (if directed), travel between performance locations, administrative support, and routine materials necessary to fulfill contract requirements shall be included in the Firm-Fixed-Price.

DISTRIBUTION: DoD COMMUNITY ONLY

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