Social Media Analytics QA_MFP.pdf

Questions Answers

Will the government consider an extension for the offer date?

Yes, the offer date has been extended to 29 July 1200 PM HST and the question period ends on 10 July 1200 PM HST

Does this work need to be performed and delivered on the post or virtually?

Work will be done virtually, as this is a web-based service.

do we have ground truth label for the social media events, e.g. positive, negative, neutral label for each event?

Yes, any media analysis should provide a sentiment label.

Task 2.1.11 discusses customizing reports for preferred formats, content, and delivery methods. Can you provide a list of existing formats, content, and delivery methods utilized?

Preferred formats include: PDF; PowerPoint; Excel; and

HTML.

Is there a list of online entities currently focused on?

There is no specific, static list as it changes based on operational requirements, communication objectives, and COMINDOPACOM and COMMARFORPAC priorities. However, the MARFORPAC digital engagement team commonly uses the current tools to monitor assess a wide range of domestic and foreign media and social media channels.

Who is the target audience for this analysis?

U.S. domestic audience, foreign domestic audiences, regional Allies and Partners, and regional competitors.

What languages are to be included in the monitoring/analysis?

Common languages in the Indo-Pacific region: English, Japanese, Filipino (Tagalog), Korean, Thai, Mandarin, Indonesian, Hindi, Malay, Vietnamese, Bengali, Tamil, Burmese

Are translations going to be part of the task? Yes Will translated products be deliverables? Occassionally

Is gisting acceptable, or is full translation needed?

Full translation is needed, but gisting is acceptable for analysis of less commonly used languages in the AO.

Is software currently being used? If so, which one, and is it expected that the same software will continue to be used?

Please provide a quote based on how your company can best fulfill the requirements in the PWS

Is this a new contract, or is there an incumbent?

This is a contract that is being recompeted due to the current one expiring

What is the expected level of effort? Please review the PWS and its requirements.

Instructions item 2(d) Past Performance (p27): We do not have CPARS for our SMA capability. Will you accept past performance that does not have CPARS?

All vendor past performance will be reviewed, lack of past performance/CPARS ratings will not count negatively against vendors when evaluating offers.

Evaluation Factor 3 (p28): Can you confirm that this is a Lowest Price Technically Acceptable Firm Fixed Price offer?

This will be a firm fixed price opportunity that focuses on best value to the government and not LPTA (Lowest Price Technically Acceptable). We will award to the vendor whos quote best conforms with the PWS.

Instructions to Offerors (p26): I didn't see any formatting or page limitations specified for the Technical Capability Statement. Do you have any established parameters quoters should follow?

There are no formatting instructions or page limitations for the capabilities statement. If you have a specific format your company uses, then that is fine.

Can a foreign business be used as a subcontractor?

Although not explicitly unallowable, there are multiple incorporated clauses that restrict consideration of or business with certain foreign entities. All RFP clause information should be reviewed carefully. Any subcontracted effort should be clearly identified in the technical capability statement.