M0031824Q0011.pdf

SEE ADDENDUM

(No Collect Calls)

M0031824Q0011 26-Jun-2024

b. TELEPHONE NUMBER

808-257-1341

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 10 Jul 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M003189. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BOO ROCHESTER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MCBH

COMMANDING OFFICER (CODE RCO) BOX 63063, BLDG

KANEOHE BAY HI 96863-3063

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE M20021 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

MCBH-M20021-MFP CAMP SMITH

JEFFREY ANDERSON

MARINE CORPS BASE HAWAII

BLDG 374, C STREET

KANEOHE HI 96863

TEL: 808-257-1297 FAX:

FAX:

TEL: 808-257-3531 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,500,000

NAICS:

541910

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF73

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0031824Q0011

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

1.0 DESCRIPTION OF SERVICES. The purpose of this requirement is to establish access to a comprehensive social media analytics and monitoring service for the U.S. Marine Corps Forces, Pacific (MARFORPAC) Communication Strategy and Operations (COMMSTRAT). This service will equip COMMSTRAT with the essential tools and insights necessary to monitor, analyze, and enhance the unit’s online presence. The service plays a pivotal role in supporting COMMSTRAT’s execution of various core competencies, including research and analysis, assessment and evaluation, engagement, issue management and crisis communication, and product creation. It is a critical capability essential for COMMSTRAT to efficiently achieve the commander’s communication objectives and provide vital support to the MARFORPAC campaign plan.

2.0 PERFORMANCE REQUIREMENT TASKING. PERFORMANCE

REQUIREMENT/TASKING:

2.1 SERVICE TYPE 1: Social Media Analysis and Monitoring

TASK 1: Content Analysis and Insights.

2.1.1 Analyze traditional and social media content to determine the extent of reach and dissemination of news items or social media posts.

2.1.2 Identify trends in media coverage and extract key themes, personalities, and issues.

2.1.3 Accurately identify sentiment and common themes.

2.1.4 Determine the sentiment expressed by domestic and foreign audiences in their engagement with posts or coverage.

2.1.5 Analyze non-English news and social media sources, translating results into English and including sentiment analysis for reporting purposes.

2.1.6 Identify and visually represent main themes in coverage using natural language processing.

2.1.7 Identify and monitor inputs from significant influencers on Marine Corps issues.

2.1.8 Offer demographic information on users interacting with Marine Corps related content while safeguarding personally identifiable information.

2.1.9 Provide access for no fewer than 7 users.

TASK 2: Monitoring and Reporting.

2.1.10 Monitor activity on specified third-party social media accounts and compare with owned platforms.

2.1.11 Provide users the ability to customize reports, allowing them to select preferred formats, content, and delivery methods.

2.1.12 Provide a single, common interface for assessing both traditional and social media content and coverage.

2.1.13 Provide real-time monitoring and alerts to detect and respond to potential crises by monitoring social media conversations in real-time.

2.1.14 Provide customizable dashboards that can be manipulated/customized by the users.

2.1.15 Integrate with organizational social media platforms, to include Facebook, X, Instagram, and others.

2.1.16 Provide ability to export data and graphs into Excel, Word, PowerPoint and other formats.

2.1.17 Provide 24/7 access to all services.

2.1.18 Allow account administrators to be able to manage the access and permissions of users.

2.1.19 Monitor and manage online reputation by tracking mentions, sentiment, and trends related to the brand.

TASK 3: Data analysis and integration.

2.1.20 Combine data from multiple sources or formats to create a unified dataset.

2.1.21 Provide Boolean logic to narrow down search terms.

2.1.22 Predict future trends our outcomes based on historical data.

2.1.23 Provide customizable dashboards and reports with visualizations such as charts, graphs, and heatmaps to help users easily interpret and analyze social media data.

2.1.24 Uses natural language processing (NLP) and machine-learning algorithms to analyze the sentiment of social media mentions, categorizing them as positive, negative, or neutral.

2.1.25 Integrate with various data sources, including social media platforms, news websites, blogs, and forums, to provide a comprehensive view of online conversations and trends.

2.1.26 Offer API access for seamless integration with other tools and platforms, enabling users to automate data retrieval, analysis, and reporting processes.

2.1.27 Allow the creation of custom data queries and filters to extract specific insights from social media data, such as demographic information, geographic location, or language.

3.0 PERFORMANCE PARAMETERS:

Task or Deliverable Performance Standard Acceptable Quality Level

(AQL)

Surveillance Method

Performance Measure

2.1.1 Accuracy in reach analysis 90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of reach analysis reports

2.1.2 Identify key themes, personalities, and issues with at least 95% precision.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Precision rate of trend identification.

2.1.3 Achieve at least 85%

accuracy in sentiment analysis

85% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of sentiment analysis.

2.1.4 Reflect the sentiment of

domestic and foreign audiences with at least 90% accuracy.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of sentiment analysis for domestic and foreign audiences.

2.1.5 Translate and analyze non-

English sources with at least 90% accuracy, including sentiment analysis.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of translation and sentiment analysis.

2.1.6 Use natural language

processing to visually represent main themes in coverage with at least 85% accuracy.

85% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of NLP visualizations.

2.1.7 Accurately identify and

monitor significant influencers in at least 90% of cases.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of influencer identification.

2.1.8 Provide demographic

information with at least 90% accuracy while safeguarding PII.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated reports

Accuracy rate of demographic information.

2.1.9 Provide access for no

fewer than 7 users.

99% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital Engagement Officer and generated

Number of users with access.

2.1.10 Monitor specified third-

party and owned platforms with at least 90% accuracy.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of monitoring reports.

2.1.11 Enable users to customize

reports in preferred formats with at least 95% functionality.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

User satisfaction rate with report customization.

2.1.12 Provide a single interface

for traditional and social media content assessment with at least 95% uptime.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Interface uptime rate.

2.1.13 Offer real-time monitoring

and alerts with a 95% accuracy rate in crisis detection.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of real-time monitoring and alerts.

2.1.14 Provide customizable

dashboards with at least 90% user satisfaction.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

User satisfaction rate with dashboards.

2.1.15 Integrate with

organizational platforms (e.g., Facebook, X, Instagram) with 90% functionality.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Integration functionality rate.

2.1.16 Enable data export to

various formats (Excel, Word, PowerPoint) with 90% functionality.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Functionality rate of data export.

2.1.17 Ensure 24/7 access to all

services with 99% uptime.

99% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Service uptime rate.

2.1.18 Allow administrators to

manage user access and permissions with 95% functionality.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Functionality rate of account management.

2.1.19 Track mentions, sentiment, and trends with 90% accuracy.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of online reputation management.

2.1.20 Combine data from

multiple sources with at least 90% accuracy.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of unified datasets.

2.1.21 Provide Boolean logic for

search terms with 95% functionality.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Functionality rate of Boolean logic.

2.1.22 Predict future trends with

at least 85% accuracy.

85% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of trend predictions.

2.1.23 Provide customizable

dashboards and reports with visualizations achieving 90% user satisfaction.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

User satisfaction rate with visualizations.

2.1.24 Use NLP to categorize

sentiment with 85% accuracy.

85% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of NLP sentiment analysis.

2.1.25 Integrate with various data

sources with 90% functionality.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Functionality rate of data source integration.

2.1.26 Offer API access for

seamless integration with other tools with 95% functionality.

95% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Functionality rate of API access.

2.1.27 Allow creation of custom

data queries with 90% accuracy.

90% compliance Feedback from the COMMSTRAT Current Operations Officer and Digital

Accuracy rate of custom queries.

4.0 PERIOD OF PERFORMANCE

4.1 Contract period includes a base year of 16 Sep 2024 – 15 Sep 2025 and (1) option year.

5.0 PLACE OF PERFORMANCE: Service is a web-based program, so it should be accessible anywhere with internet connection.

6.0 HOLIDAYS:

N/A

7.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS: N/A.

8.0 SECURITY REQUIREMENTS:

Only citizens of the United States and Permanent Resident Aliens of the United States with a verified United States Permanent Resident Card (USCIS Form I-551) are eligible to perform work on this contract. All other Foreign Nationals are not eligible to perform work on this contract.

Personnel supporting event will require full security clearances as outlined by Government.

8.1 N/A.

8.2 Accessing the Base

N/A

8.3 DBIDS Program

DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a DBIDS credential.

The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

Contractors will follow the below procedures to obtain a Vendor/Contractor Passes from PMO:

8.3.1 The Contractor will submit a roster of employees via a MCB Hawaii Base Access

Request Form (MCBH Form 5532) that their contract ultimately supports to the sponsoring activity’s Contracting Officer’s Representative (COR). The roster will identify the company name, contract number, period of performance of the contract, location of performance, the full name, date of birth, and the Defense Biometric Identification System (DBIDS) pre-enrollment code for each of the Contractor’s and subcontractor’s employees, and the point of contact information for the Contractor. DBIDS pre-enrollment codes are not required for Contractors who have previously been issued a DBIDS credential from any military installation.

8.3.1.2 Contractors will pre-enroll in DBIDS at https://dbids-global.dmdc.mil/enroll#!/ no more than 30 days and no less than five days before access is required.

8.3.1.3 Personnel pre-enrolling in DBIDS must enter one form of identification from the primary and secondary list below. The documents must not be expired and documents that appear questionable or otherwise altered will not be accepted.

8.3.1.4 U.S. Citizen Primary List: Certificate of Naturalization, Taxpayer Identification Number, or

Social Security Number. U.S. Citizen Secondary List: State Identification Card, Driver’s License, or Passport.

8.3.1.5 Non-U.S. Citizen Primary List: Foreign Identification (U.S. Issued), USCIS (A) Number, National Identification Card (Foreign Country Issued), Passport, or Social Security Number.

Non-U.S. Citizen Secondary List: Certificate of Naturalization, Foreign Identification (U.S.

Issued), Passport, or Social Security Number.

8.3.1.6 An alpha-numeric pre-enrollment confirmation code and a QR code is provided at the completion of pre-enrollment. The sponsor must include the pre-enrollment code on the Base Access Request Form.

8.3.1.7 The MCB Hawaii sponsoring activity’s Contracting Officer’s Representative (COR) will forward the roster to PMO where criminal history background checks will be completed.

8.3.1.8 Upon receipt of favorable background checks, the MCB Hawaii sponsoring activity will notify the Contractor that employees may proceed to MCB Hawaii for their Contractor Pass.

8.3.1.9 Contractors must present themselves to the Visitors Center, building 1637, MCB Hawaii or the

Camp Smith Pass and Registration Office, building 601, and present the two forms of identification they used to pre-enroll in DBIDS along with the QR code or alpha-numeric pre-enrollment code to complete the DBIDS enrollment. Enrollment includes providing full name, date of birth, social security number and other biographical information as well as capturing the applicant’s electronic fingerprints and photograph. Personnel who decline to provide this information will be denied access to MCB Hawaii.

8.3.1.10 Non-CAC Contractor employees will be provided a base credential that will allow them unescorted access from the main gate of Marine Corps Base Hawaii to place of employment. If contractor’s employees are found at any other location other than place of employment, they will be prohibited from working aboard the installation. Vendor/Contractor access passes must be returned to Pass and Registration, building 1637, MCB Hawaii upon expiration of the pass or termination of employment under the contract. Personnel denied an access pass might appeal in writing to the Commanding Officer, Marine Corps Base Hawaii (Attn: Provost Marshal).

Denial or revocation of an access pass may be made if the applicant meets one or more of the disqualifying criminal history standards set forth in the current version of MCB Hawaii Base Order 5532, Base Security and Access Control.

8.4 DBIDS Credentials

Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at:

https://www.cnic.navy.mil/om/dbids.html. The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority. The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

8.5 DBIDS Paper Passes

In the event that a visitor, vendor, or Contractor employee elects not to participate in DBIDS, the individual will be issued DBIDS paper pass from the Base Pass and Identification Office in order to access to the installation.

The time standard for the validity of a pass to access an installation will be not more than thirty (30) days and may be further restricted based on local policy or by Federal, DOD, Navy, and CNIC guidance. The Government will not be responsible for any cost or lost time associated with obtaining paper passes or added vetting or inspections incurred by non-participants in the DBIDS credentialing process.

The Prime Contractor will follow the procedures above to request base access for new employees supporting the contract.

Base access requirements and procedures may change during the term of a contract. The Contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification.

9. SECURITY CLEARANCE CONTRACT SECURITY REQUIREMENT PERFORMANCE

STANDARD:

9.1 The performance standard of this section is 100% compliance to meet all the security requirements of the Federal government, Department of Defense, and MCBH as pertains to the requirements of this PWS.

10. CONTRACTOR IDENTIFICATION:

10.1 Contractor Personnel Appearance and Identification: The contractor’s employees shall be easily recognized as contractor employees. Contractor’s employees shall not have their actions construed as official government acts. This may be accomplished by either (1) the contractor employee wearing distinctive clothing bearing the company’s name, or (2) the contractor employee wearing an identification badge bearing the company's name and the employee's name, with the badge worn or attached to the employee's outer garment at all times. Clothing or badges shall be provided by the Contractor. If the Contractor is unable to obtain the employee’s badge for whatever reason, the cognizant Pass and ID Office shall be notified within 24 hours. During the task order performance period, Contractors shall immediately report instances of lost or stolen badges to the issuing Pass and ID Office. The Contractor shall establish and provide dress code and grooming standards for all contract employees. This shall take into account safety aspects of services being rendered, location of deployment, and consideration of the Marine Corps high standards.

10.2 Contracting personnel shall identify themselves as "contractors" when attending meetings, answering

Government telephones, or working in situations where their actions could be construed as official government acts. The Contractor shall ensure that their employee(s) display(s) his or her name and the name of the company while in the work area, and include the company's name in his or her email display.

10.3 Contractor Identification Performance Standard, see Appendix C Table 12.

11. SAFETY:

11.1 The contractor is solely responsible for compliance of all safety regulations of employees while working on government owned facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant Contracting Officer's Representative (COR) within twenty-four hours of such occurrence.

11.2 Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

12. SMOKING/DRUG/ALCOHOL POLICY:

12.1 Smoking/Alcohol Policy: The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal drug-free workplace and work force requirements and local command policies. Copies of the applicable policy will be provided to the contractor by the local command Administrative Officer (AO) at performance start date.

12.2 Drug Policy: The contractor shall comply with all applicable Federal statutes, laws, and regulations to implement a Drug Free Workplace Program (DFWP).

13. EMPLOYMENT OF FEDERAL EMPLOYEES: The contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person receives approval IAW applicable Federal, Navy and DoD regulations.

14. LANGUAGE REQUIREMENTS: All contractor personnel shall be sufficiently competent in reading, writing, speaking, and understanding English to perform the work.

15. PERSONNEL CONDUCT: The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel employed to perform tasks specified herein shall be the responsibility of the contractor. The contractor shall be responsible for the performance and conduct of contractor and subcontractor employees at all times. Personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the installation shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. The contractor shall not employ for performance under this contract any person whose employment would result in a conflict of interest with the Government’s standards of conduct.

16. PERSONNEL COMPLIANCE: The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the contractor shall comply with the more stringent of the directives or instructions.

16.1.1 Antiterrorism Level I: It is DoD policy (DFARS 252.204-70004) that contractor personnel who, as a condition of contract performance, require routine physical access to a Federally-controlled facility or military installation are required to complete Level 1 antiterrorism training within 30 days of requiring access and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel.

AT level I awareness training is available at the following website: https://jko.jten.mil/courses/atl1/launch.html

16.1.2 Combatting Trafficking in Persons: The COR will validate that the Contractor has notified its employees of the United States Government's zero tolerance policy described in FAR Clause 52.222-50 - Combat Trafficking in Persons.

17. PERSONNEL REMOVAL: Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation.

Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this contract. The contractor is expected to provide support services despite personnel removal or other unforeseen condition.

17.1.1 Removal by Commanding Officer, MCB Hawaii The Commanding Officer, MCB Hawaii may, at his discretion, bar an individual from the installation under the authority of 18 USC 1382 (1972), for conduct that is determined to be contrary to unfavorable determination, discipline, or installation security and safety.

17.1.2 Removal Requested by Contracting Officer (KO): The KO may require the contractor to remove an employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government.

17.1.3 Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presence on the installation may be contrary to discipline, or installation security and safety.

18. PERSONAL APPEARANCE: Contractor personnel shall comply with local military commander’s published dress codes.

19. MEETINGS AND BRIEFINGS (If applicable):

19.1 Requested Meetings: When requested by the designated government representative (DGR), the contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings. Frequency may be weekly, monthly or as otherwise required.

19.2 Monthly Meetings: The contractor shall meet with the designated government representative (DGR), and the Government Quality Assurance Evaluator (QAE) on a monthly basis to review contract performance.

Meetings shall include review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. At these meetings, the DGR and the contractor will discuss the contractor’s performance as viewed by the Government and problems, if any, being experienced. The contractor shall take appropriate action to resolve outstanding issues. A mutual effort shall be made by the contractor and DGR/COR to resolve any and all problems identified.

19.3 Meeting Attendees: Meeting attendees shall include contractor managerial, supervisory, and/or other personnel knowledgeable of the subject matter.

19.4 Reporting Requirements: When the contractor is the sole representative on behalf of the Government at meetings, conferences, or trips, the contractor shall deliver a related report to the DGR within two working days after meeting completion. The report shall include identifying information, general observations and conclusions or recommended actions, and any additional information, including handouts.

19.5 Management and Administration: The Contracting Officer (KO) has ultimate authority for administration of this contract. The KO may delegate authority through various appointed representatives, including, but not limited to, the COR, technical assistants, one or more technical monitors, and other Government representatives associated with specific functions.

20. INTERACTION WITH OTHER ACTIVITIES: Contractor performance shall not interfere with

Government work in the area where service or maintenance work is being performed. In the event the contractor believes that Government and other contractor personnel are interfering with the performance of the tasks described in this PWS, the contractor shall notify the DGR immediately. The contractor is obligated to continue performance of the effort described in this task order unless there is authorization from the KO or DGR/COR to stop work. Failure by the contractor to notify the DGR and receive necessary instructions could result in denial of any additional costs incurred in performance of the contract under such conditions.

21. VEHICLE AND EQUIPMENT OPERATION:

21.1 Privately-Owned Vehicle (POV) Permits: Contractor personnel using POVs on DoD installations shall have proper permits for entry onto the installations. All vehicles, private or contractor-owned, shall comply with the vehicle operation regulations that govern installations. All vehicles are subject to search while on DoD installations. Only licensed contractor personnel shall operate vehicles on DOD installations. Vehicles shall be operated IAW local and state laws as well as installation specific traffic regulations.

21.2 Privately-Owned Vehicle (POV) Parking: The contractor shall utilize on-station POV parking in authorized areas. The Government reserves the right to change parking arrangements at any time.

21.3 Traffic Accident Report Requirements: The contractor shall report to Base Security, within one hour, any traffic accident involving contractor personnel that occurs on base, whether in the performance of this PWS or commuting in their POVs, IAW OPNAVINST 5102.1 series, OPNAVINST 5100.23 series, and other applicable local instructions. The contractor shall supply a copy of any on-base traffic accident report to the DGR within five workdays after each occurrence. The contractor shall also provide the DGR a copy of any report of an off-base traffic accident that involves contractor personnel in the performance of this PWS within five workdays after each occurrence.

21.4 Fines, Fees, Point Assessment and Other Costs: The contractor shall pay all fines, fees, point assessment, and other costs associated with traffic violations or accidents that occur in the performance of work under this contract.

21.5 Accidents: The contractor is solely responsible for compliance of all safety regulations of employees while working on government own facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant COR within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

22. DELIVERABLES: The contractor shall submit a Staffing Plan in accordance with the Evaluation

Criteria located in the solicitation. As part of the Staffing Plan, the contractor may conduct internal Quality Control (QC) inspections. Results of any contractor internal QC inspections and corrective actions taken shall be made available to the Government for review throughout the performance of this PWS. The Government may periodically require the contractor to update/revise the Staffing Plan to ensure quality service is maintained throughout the life of the task order.

23. NON-PERSONAL SERVICE STATEMENT: Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor.

Contractor management will ensure that employees properly comply with the performance work standards outlined in the performance work statement. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

24. GOVERNMENT MANAGEMENT OVERSIGHT: Government management will provide general instructions on limitations and deadlines. Additional instructions shall be provided for any unusual assignments or those that vary from established procedures. The contractor’s employees will independently carry out the assignments. Completed work shall spot-checked by Government management for adherence to procedures, accuracy, and completeness.

25. TECHNICAL POINT OF CONTACT AND INSPECTION AND ACCEPTANCE:

The Contracting Officer's Technical Assistants and the person responsible for performing inspection and acceptance of the contractor’s performance at the destination) are the:

COR: Lance Bookless

Phone: (808) 257-7000 E-mail : lance.bookless1@usmc.mil

26. ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING APPLICATION (ECMRA)

REQUIREMENTS:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract to provide a boat captain and vessel to support MCBH dive operations , via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/

27. CONTRACTOR PERSONNEL ACCOUNTABILITY:

The contractor shall be responsible for personnel in the event of a disaster and shall provide accountability reports for personnel working under the contract to include: # of employees working at the time of the event, # located (to include # deceased and # injured), and # missing. The report shall be submitted to the COR, designated Point of Contact (POC) or Contracting Officer confirming all personnel have been contacted/located. The first report shall be communicated (oral/written) immediately following the occurrence of a disaster. Subsequent communication shall be reported until all personnel are accounted for.

a. Check in procedures for contractor personnel shall incorporate the most expeditious accountability with management upon the occurrence of a disaster. Contractor procedures/training shall:

b. Provide multiple and redundant means of communication in the event normal communication means are disrupted or nonexistent;

c. Ensure all managers, supervisors and employees understand and accomplish their personnel accountability roles and responsibilities;

d. Ensure all reportable casualties are reported and included in personnel accountability reports;

e. Ensure accurate baseline population counts; and,

f. Carry out exercises, at least annually consistent with the guidance herein.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each Social Media Analytics

FFP

Services rendered must be in accordance with the quote provided from the awarded vendor and Performance Work Statement.

FOB: Destination

PSC CD: R708

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 1 Each OPTION Social Media Analytics

FFP

Services rendered must be in accordance with the quote provided by the awarded vendor and Performance Work Statement.

PSC CD: R708

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 16-SEP-2024 TO

15-SEP-2025

N/A MCBH-M20021-MFP CAMP SMITH

JEFFREY ANDERSON

MARINE CORPS BASE HAWAII

BLDG 374, C STREET

KANEOHE HI 96863

808-257-1297

M20021

1001 POP 16-SEP-2025 TO

15-SEP-2026

N/A (SAME AS PREVIOUS LOCATION)

M20021

CLAUSES INCORPORATED BY REFERENCE

52.203-18 Prohibition on Contracting With Entities That Require Certain

Internal Confidentiality Agreements or Statements-- Representation

JAN 2017

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

JAN 2017

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting AUG 2020 52.204-18 Commercial and Government Entity Code Maintenance AUG 2020 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-21 Basic Safeguarding of Covered Contractor Information Systems

NOV 2021

52.204-22 Alternative Line Item Proposal JAN 2017 52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

NOV 2015

52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services

NOV 2023

52.217-8 Option To Extend Services NOV 1999 52.219-6 Notice Of Total Small Business Set-Aside NOV 2020 52.222-19 Child Labor -- Cooperation with Authorities and Remedies FEB 2024 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2024 52.223-10 Waste Reduction Program MAY 2024 52.223-22 Public Disclosure of Greenhouse Gas Emissions and

Reduction Goals -- Representation.

DEC 2016

52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.

JUN 2020

52.229-11 Tax on Certain Foreign Procurements--Notice and Representation

JUN 2020

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.233-3 Protest After Award AUG 1996

52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Antiterrorism Awareness Training for Contractors JAN 2023 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information

JAN 2023

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

JAN 2023

252.204-7014 Limitations on the Use or Disclosure of Information by Litigation Support Contractors

JAN 2023

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

JAN 2023

252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services

JAN 2023

252.204-7022 Expediting Contract Closeout MAY 2021 252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7972 (Dev) Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems (DEVIATION 2020-O0015)

MAY 2020

252.225-7973 (Dev) Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems - Representation (DEVIATION 2020- O0015)

MAY 2020

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

DEC 2018

252.232-7007 Limitation Of Government's Obligation APR 2014 252.232-7010 Levies on Contract Payments DEC 2006 252.239-7098 (Dev) Prohibition on Contracting to Maintain or Establish a

Computer Network Unless Such Network is Designed to Block Access to Certain Websites - Representation.

(Deviation 2021-O0003)

APR 2021

252.243-7001 Pricing Of Contract Modifications DEC 1991

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services-- Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications- Commercial Products and Commercial Services. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [ ___ ] will, [ ___ ] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision.