M0031824Q0011 Q A 3.pdf
PDF 616 KB Posted
- Attached to
- Social Media Analytics
- Solicitation number
- M00318MCBHSOCIALMEDIA
- Issued by
-
United States Marine Corps
About this file
This document contains questions and answers related to a federal contract opportunity for a social media analytics and monitoring service for the U.S. Marine Corps Forces, Pacific (MARFORPAC) Communication Strategy and Operations (COMMSTRAT).
The key details are:
- The service will provide COMMSTRAT with tools and insights to monitor, analyze, and enhance MARFORPAC's online presence, supporting various core competencies.
- MARFORPAC requires access to a range of social media platforms, translation capabilities, a minimum of 3 million mentions, and no more than 10 users.
- The service can be a combination of government-provided and contractor-supplied hardware/software. It must meet MCEN network security requirements.
- COMMSTRAT officers will review all data provided by the capability.
- The required languages are English, Japanese, Filipino, Korean, Mandarin, Indonesian, Hindi, Thai, Vietnamese, and Russian.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Clarifications 2 M0031824Q0011.pdf | ||
| P0001-Social Media Analytics.pdf | ||
| Social Media Analytics QA_MFP.pdf | ||
| M0031824Q0011.pdf |
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Text version
1. If Performance is offsite at Contractor locations, do personnel supporting the work require full security clearances?
A: All performance will be completed remotely/virtually.
2. If Performance is offsite at Contractor locations, will DBIDS be required for Contractor personnel?
A: All performance will be completed remotely/virtually.
3. In addition to news and social media, will MARFORPAC require access to television, radio, and/or podcast monitoring?
A: Yes
4. Will MARFORPAC require the ability to translate search queries within the platform?
A: Yes
5. Will MARFORPAC users require the ability to perform unlimited searches?
A: No. Most assessment platforms charge per mentions/results. The platform should provide no fewer than 3 million mentions. Searches will be planned and determined by information needs, communication plans, and assessment requirements.
6. Which external platforms will MARFORPAC connect to via API?
A: Facebook, Instagram, Twitter, YouTube, LinkedIn, MARFORPAC website, Microsoft Teams
7. What is the expected volume of content MARFORPAC will need to export via an API on a monthly basis?
A: Initially, the capability should provide approximately 250,000 results per month.
8. Will MARFORPAC require access to a mobile app for on-the-go monitoring?
A: No, not a requirement.
9. Does MARFORPAC require a social media management platform for publishing and scheduling content on owned social media platforms?
A: Yes
10. If MARFORPAC requires an owned social media management platform, how many owned social accounts need to be managed (4 Twitter, 5 Facebook, 3 LinkedIn, etc.)?
A: 1x Facebook, 1x Instagram, 1x Twitter
11. In order to provide the most comprehensive solution for the Marines, does MARFORPAC require a fully consolidated tool that fulfills all requirements?
A: No, refer to PWS.
Addi onal Ques ons:
1. Number of Users: PWS Task 1 (p3, 2.1.9) men ons access for no fewer than 7 users. What is the an cipated maximum number of users?
A: Between 7-10 users
2. Hardwar / So ware: Is this hardware/so ware requirement, an analyst requirement u lizing government provided hardware/so ware, or a combina on of the two?
A: Combina on
3. Security Requirements: If the Government does not have an exis ng tool in place for this effort, what specific security cer fica ons or compliance requirements will the tool need to meet?
A: User must be able to access the pla orm via MCEN Network. I’m not exactly sure what security cer fica ons or compliance requirements will need to be met.
4. Human Oversight: To what degree will you require a 'human-in-the-loop' for transla on and/or sen ment analysis?
A: All data provided by the capability will be reviewed by appropriate Communica on Strategy and Opera ons Officers, when required.
5. Language / Transla on Requirements: What languages are most cri cal, and will you require real- me transla on?
A: English, Japanese, Filipino, Korean, Mandarin, Indonesian, Hindi, Thai, Vietnamese, and Russian.
File details come from the government source that posted it. Updated .