Reference_MEPS_SmallChart_8-5x11.pdf
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- M00263-15-R-1028
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United States Marine Corps
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MEPS SMALL CHART
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WHAT
Ways to encourage an applicant to share truthful and complete information during an interview
WHY
To make sure that an applicant is qualified to enlist
WHEN
In a Quality Control Interview, when appropriate and necessary
MEPS QUESTIONING TECHNIQUES
MEPS COMMUNICATION SKILLS
WRONG TURNS
– Giving up too soon
– One-way communication
– Ignoring body language
Ask Assumptive Questions
/ Make Assumptive Statements
Give Something to Get Something
HOW
Use Powerful
Language / Create Urgency
Ask “After the Interview”
Questions
© Copyright 2012 Marine Corps. All Rights Reserved. v 1.0
WHAT
Requesting an exception to SOP from MEPS Staff
WHY
To address / overcome procedural hurdles in an applicant’s enlistment process
WHEN
As needed
PURPOSEFUL CONVERSATION – ASK FOR AN EXCEPTION
MEPS COMMUNICATION SKILLS
HOW
Build the Relationship Before it is Needed • Build Rapport • Listen with Purpose
ENGAGE
– Acknowledge the SOP
GAIN
COMMITMENT
– Test for Yes
– State Next Steps
EXPLORE AND
ENABLE IDEAS
– State the
Exception and Why it is Needed
– Explore Possible Solutions
WRONG TURNS
– Engaging the wrong point of contact
– Not being prepared
– Demanding an exception
© Copyright 2012 Marine Corps. All Rights Reserved. v 1.0
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