Attachment 5 - Past Performance Questionnaire.docx

DOCX document 152 KB Posted

Attached to
FBI Lakehurst and West Point Operations and Maintenance Services Federal contract opportunity
Solicitation number
LWP61725
Issued by
Department of Justice Federal Bureau of Investigation Redstone Arsenal Field Office

About this file

The document is a Past Performance Questionnaire for the FBI Lakehurst and West Point Operations and Maintenance Services procurement (Solicitation Number: LWP61725). The questionnaire is designed to evaluate a contractor's performance across six key criteria: Quality of Service, Schedule, Cost Control, Business Relations, Management of Key Personnel, and Utilization of Small Business. The rating scale ranges from Exceptional to Unsatisfactory, with references to be completed by previous contract managers and submitted directly to FBI Contracting Officer Maureen Murdock and Contract Specialists Javia Warner and Aaron Awai.

The questionnaire requires detailed project identification, reference contact information, and a comprehensive assessment of the contractor's performance. The final section asks the reference to indicate whether they would have any reservations about soliciting the contractor for future work. The document is part of the FBI's procurement process for obtaining operations and maintenance services at Lakehurst and West Point locations, with the goal of thoroughly vetting potential contractors' past performance and capabilities before contract award.

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Attachment 3 -Interchange form.xlsx XLSX spreadsheet
RFQ JBMDL and West Point O_M.pdf PDF
Attachment 2 - Lakehurst_ WestPoint Pricing Spreadsheet.xlsx XLSX spreadsheet
Attachment 1 - SOW JBMDL and West Point O_M.pdf PDF

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Text version

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

PAST PERFORMANCE QUESTIONNAIRE

To Whom It May Concern:

The Federal Bureau of Investigation intends to acquire FBI Lakehurst and West Point Operations and Maintenance Services In order to accurately evaluate an Offerors past performance, your assistance is requested in obtaining and verifying its relevant past performance history on the attached Past Performance Rating Form. Please note that the Offeror was directed to submit to you a copy of the Experience Narrative for your contract that it submitted as part of its proposal.

Upon completion of this form, please e-mail it directly to the Contracting Officer, Maureen Murdock, at mmurdock@fbi.gov; Contract Specialist, Javia Warner, at jswarner@fbi.gov; and Contract Specialist, Aaron Awai, at aoawai@fbi.gov.

Please make the subject line of the e-mail read “FBI Lakehurst and West Point Operations and Maintenance Services - 15F06725Q0000273”

– Past Performance Questionnaire – Insert Evaluated Company’s Name.”

The following standards will be used in arriving at the rating:

OutstandingThe Contractor’s performance exceeded customer expectations and was technically acceptable, providing significant features or benefits.
SatisfactoryThe Contractor met customer expectations or contract requirements and demonstrated an acceptable understanding of the requirements.

Unsatisfactory The Contractor’s performance was either marginal or did not meet customer expectations or contract requirements.

Other If the element is not applicable, indicate with “N/A.” If no data has been obtained or additional comments are provided, please note in this column.

PAST PERFORMANCE PROJECT IDENTIFICATON

CONTRACTOR NAME:

CONTRACT or ORDER NUMBER:

PROJECT TITLE:
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TOTAL PERIOD OF PERFORMANCE, INCLUDING OPTIONS
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PAST PERFORMANCE REFERENCE INFORMATION

NAME:
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TITLE:
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AGENCY or CUSTOMER:
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PHONE:
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E-MAIL
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DESCRIPTION OF SERIVICES PROVIDED:

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For each of the Six (6) criteria listed below, the rater must choose One (1) Adjectival Rating by checking the box, as applicable. At a minimum, for any rating that is checked Marginal or Unsatisfactory, please submit additional comments to substantiate the rating. If Cost Control is N/A, Please explain why.

1. QUALITY OF SERVICE

RATING
Adjectival Rating
Definition

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Satisfactory Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS:

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2. SCHEDULE

RATING
Adjectival Rating
Definition

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

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3. COST CONTROL

RATING
Adjectival Rating
Definition

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

Not Applicable

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4. BUSINESS RELATIONS

RATING
Adjectival Rating
Definition

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

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5. MANAGEMENT OF KEY PERSONNEL

RATING
Adjectival Rating
Definition

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

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6. UTILIZATION OF SMALL BUSINESS

RATING
Adjectival Rating
Definition

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

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Overall Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs? Why or why not?

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Past Performance Questionnaire
Version 1

October 18, 2023 image1.jpeg image2.png

File details come from the government source that posted it. Updated .