L5 Past Performance Questionnaire.docx
DOCX document 36 KB Posted
- Attached to
- Exam Delivery & Proctoring for: DoW Acquisition and Financial Management Functional Area Certification Exams
- Solicitation number
- HQ003426RE123
- Issued by
-
DOD Washington Headquarters Service
About this file
This is a past performance questionnaire template for Level 5 evaluation criteria related to the Department of War's exam delivery and proctoring solicitation (HQ003426RE123). The questionnaire is designed to assess offerors' relevant experience in providing commercial third-party test proctoring services, specifically their capability to administer professional certification exams for a federal acquisition workforce on a global, on-demand basis through both virtual and in-person modalities.
The questionnaire serves as an evaluation tool to substantiate offerors' qualifications and track record in delivering similar exam proctoring and certification services. Prospective contractors should prepare responses demonstrating their past performance in administering high-stakes professional certification exams, managing distributed test administration environments, ensuring exam security and integrity, and providing customer service to federal or similarly complex clientele. The evaluation criteria at Level 5 likely represent the highest or most critical performance standards, requiring offerors to provide detailed examples, metrics, and references that validate their ability to successfully execute this requirement for the Department of War's acquisition workforce certification program.
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Other files
| File | Type | Posted |
|---|---|---|
| Standard Form 1449 - HQ003426RE123 Amend 02.pdf | ||
| Solicitation Instructions and Evaluation Criteria_Amend 01.docx | DOCX document | |
| L7 Exam Data by Geography and Mode_Amend 01.xlsx | XLSX spreadsheet | |
| L5 Past Performance Questionnaire_Amend 01.docx | DOCX document | |
| J1 Statement of Objectives_WarU Cert Exam_Amend 01.docx | DOCX document | |
| L2 CON and PM Cert Exam Historical Actuals Amend 01.xlsx | XLSX spreadsheet | |
| Q and A Response Amend 01.xlsx | XLSX spreadsheet | |
| L1 Comment Resolution Matrix.xlsx | XLSX spreadsheet | |
| L6 Contractor Conflict of Interest Disclosure Form.docx | DOCX document | |
| Solicitation Instructions and Evaluation Criteria_Final.docx | DOCX document | |
| H1 Special Contract Requirements (VIQ Clause).docx | DOCX document | |
| Standard Form 1449 - HQ003426RE123.pdf | ||
| J1 Statement of Objectives _WarU Cert Exam.docx | DOCX document | |
| L3 Geo Dispersion of CON workforce (2021 data).xlsx | XLSX spreadsheet | |
| L2 CON and PM Cert Exam Historical Actuals.xlsx | XLSX spreadsheet |
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Text version
L5 – HQ003426RE123 Past Performance Questionnaire
The company who has provided you with this form is proposing to submit a quotation to the Washington Headquarters Services (WHS) solicitation for Global Investment and Economic Security Support. Vendor reputation is an extremely important part of the evaluation criteria for this acquisition; therefore, your input is extremely important. WHS requests that you thoroughly fill out this questionnaire and email it to roberto.saenz2.ctr@mail.mil and Earl.E.Anderson51.civ@mail.mil . This information will not be disclosed to the Quoter. If you have any questions, please contact both POCs.
The prime contractor competing under solicitation HQ003426RE123 is _____________________ Company Name & Address (Name of entity who performed the service):
| Contract Number: |
| Period of Performance: |
Contract Value[footnoteRef:1]: [1: For IDIQs or BPAs only list the amount of the task orders awarded to date.]
| Contract Role |
| |_| Prime |_| Subcontractor |_| Team Member |
Description of the Work Performed Under the Contract (To be completed by the Quoter)
Performance Survey: Please indicate how the company performed in each area assessed.
| No |
| Performance Questions |
E=Exceptional VG= Very Good S= Satisfactory M=Marginal U-Unsatisfactory N/A= Not Applicable
| Ratings (Mark an “X” in the appropriate Selection) |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| 1. |
| Customer relations, communication, and issue resolution (both examinees and customer/sponsor) |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 2. |
| Effective exam delivery system accessibility and usability (in-person & virtual) |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 3. |
| Flexibility to execute exam publishing and revisions with rapid turn-around |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 4. |
| Seamless data integration (scheduling & examinee data) and with customer systems |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 5. |
| Reliable access to examinee data and exam item performance metrics (for customer/exam manager) |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| 6. |
| Exam proctoring & delivery system security, reliability and capacity (in-person & virtual) |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
| |_| |
Additional Rater Comments About Contract Performance
Definitions:
i. Exceptional: Performance meets contractual requirements and exceeds many to the Customer's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
ii. Very Good: Performance meets contractual requirements and exceeds some to the customer's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
iii. Satisfactory: Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
iv. Marginal: Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet identified or taken satisfactory corrective action.
v. Unsatisfactory: Performance does not meet most contractual requirements and recovery did not occur or is not likely to occur in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective action appear or were ineffective.
vi. Not applicable: Does not apply to the acquisition.
Rater Information
| Name |
| Title |
| Agency/Company |
| Phone: |
| Email: |
Signature (Digital)
File details come from the government source that posted it. Updated .